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The Waukegan Township facility in Waukegan stands prominently at 149 S Genesee Street, a cornerstone institution within the city’s vibrant downtown core. This municipal office is a crucial resource for residents seeking passport application services, providing a reliable and accessible point of contact for international travel documentation. Positioned on the eastern side of Genesee Street, just south of the bustling intersection with Washington Street, the Township building is deeply integrated into the daily life of Waukegan, serving a broad demographic that includes families from the Near North neighborhood, students from College of Lake County’s Lakeshore Campus, and professionals from the nearby Lake County Judicial Complex. Its strategic location makes it particularly convenient for individuals residing in Waukegan, Beach Park, Park City, and even parts of Gurnee and Zion, who might find the direct approach and specific local knowledge offered here more appealing than larger, busier facilities. Many first-time applicants, along with those needing routine passport renewals or even expedited services, consistently turn to Waukegan Township for its dependable service.
Historically, the area surrounding 149 S Genesee Street has been a nexus of civic and commercial activity in Waukegan. The Township building itself, while having undergone various renovations, reflects a long-standing commitment to public service in a city with a rich industrial heritage and an ongoing trajectory of revitalization. This facility carries forward that tradition, adapting to modern needs such as passport processing. Its presence contributes to the overall accessibility of essential government functions for the community, ensuring that residents do not have to travel far for critical services. For instance, a considerable number of applicants come from the diverse communities along Sheridan Road and Green Bay Road, appreciating the localized support. The staff’s deep understanding of passport requirements, coupled with their familiarity with local nuances, often simplifies what can otherwise be a complex process for many.
Directly across the street, to the west, is a mixed-use block featuring various small businesses and local eateries that add to the character of the Genesee Street corridor. Just two blocks north, the iconic Genesee Theatre at 203 N Genesee Street stands as a testament to Waukegan’s cultural vitality, a grand landmark that anchors the northern end of the downtown stretch. A short walk west, approximately three blocks, leads to the Lake County Courthouse complex at 18 N County Street, making this area a central hub for administrative and legal matters. Further west, about four blocks, the Waukegan Public Library at 128 N County Street offers extensive community resources, often attracting visitors who combine a library trip with their passport appointment.
What sets the Waukegan Township facility apart from other passport acceptance agents in Lake County is its distinct community-centric approach. Unlike larger postal service locations or county clerk offices that might process a higher volume of transactions, Waukegan Township maintains a more intimate and guided experience. This is especially beneficial for complex applications, such as those involving minors or specific identification challenges, where personalized attention can make a significant difference. The facility handles dozens of applications weekly, ensuring a steady rhythm of service without the overwhelming queues sometimes seen at other locations. Their commitment extends beyond mere transaction processing; it involves educating applicants, verifying documents with meticulous care, and providing a reassuring presence throughout the application journey. The Township also offers specific appointment slots tailored to reduce waiting times, reflecting their dedication to efficiency and applicant convenience. This local government office, therefore, isn’t just a place to submit forms; it’s a trusted community partner in navigating the intricacies of international travel requirements.
Note: The office is closed on all federal holidays. Call ahead at 8472444900.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at WAUKEGAN TOWNSHIP at 149 S GENESEE STREET. Easy access from major highways.
Parking for the Waukegan Township facility at 149 S Genesee Street requires careful consideration, particularly during peak weekday hours. Directly on S Genesee Street, there are a limited number of metered street parking spaces, typically priced at $1.50 per hour from 8:00 AM to 5:00 PM, Monday through Friday, with a two-hour limit. These spots often fill quickly, especially between 9:00 AM and 3:00 PM. A more reliable option is to utilize the public parking lot located just one block east, accessible from Water Street, near the intersection with Madison Street. This lot, often less crowded, charges a flat rate of $3 for up to 3 hours, offering approximately 55 spaces. From there, it’s a pleasant, well-lit 0.1-mile walk west to the Township building. Alternatively, two blocks west on County Street, near the Lake County Courthouse, you’ll find additional metered street parking and a larger municipal parking garage at 150 County St, charging $2 per hour with daily maximums around $10. Walking from this garage to Waukegan Township is approximately 0.3 miles east, crossing Genesee Street. For appointments during inclement weather, such as Waukegan’s often icy winter mornings or humid summer afternoons, the Water Street lot is preferable due as it’s closer and provides a quicker route indoors. Always allow an extra 10-15 minutes to secure parking, especially if you prefer to avoid the main street meters.
Accessing the Waukegan Township facility at 149 S Genesee Street via public transit is straightforward, thanks to its central location and proximity to key Pace Bus routes and the Metra station. The Waukegan Metra Station, serving the Milwaukee District North Line, is conveniently located just four blocks north at 221 N Genesee Street. After disembarking the train, exit the station and proceed south on Genesee Street for approximately 0.4 miles, passing Washington Street; the Township building will be on your left. Metra service frequency varies, with trains running every 30-60 minutes during weekday rush hours and less frequently during off-peak times and weekends. A single ride from downtown Chicago costs around $7.75, with various multi-ride pass options available. For local bus service, Pace Bus Route 571 (Genesee Street) offers a stop directly in front of the Waukegan Township building, making it incredibly convenient. This route connects points north and south along Genesee Street and often runs every 30 minutes on weekdays. Pace Bus Routes 570 and 572 also have stops within a two-block radius, specifically near Washington Street, offering further connectivity throughout Waukegan. A single Pace bus ride costs $2.00 in cash, with a day pass available for $5.00 that allows unlimited rides. All Pace buses are equipped with wheelchair ramps and designated seating for accessibility, and the Waukegan Metra Station features accessible platforms and ramps, ensuring a smooth journey for all passengers.
Follow these simple steps to apply for your passport at the WAUKEGAN TOWNSHIP’s office at 149 S GENESEE STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into WAUKEGAN TOWNSHIP (149 S GENESEE STREET) . We recommend arriving before closing. Call ahead at 8472444900.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Entering through Waukegan Township’s main doors at 149 S Genesee Street, visitors are greeted by a well-maintained, welcoming lobby. The primary entrance is clearly marked on the east-facing Genesee Street façade, accessible via a short set of stairs or an adjacent ramp ensuring full ADA compliance. Inside, the architecture combines practical government facility design with a sense of local history, featuring durable materials and efficient lighting. Upon entry, the reception counter, located immediately to your right, is where you will check in for your passport appointment. Staff will verify your appointment time and direct you to the dedicated passport processing window, typically Window 3 or 4, positioned slightly further into the office area. The processing stations are arranged to facilitate a smooth, private interaction with the acceptance agent.
A typical passport application appointment here is efficiently managed, generally lasting between 18 and 22 minutes. This duration includes thorough document review, completion of the DS-11 form (if not pre-filled), fee collection, and the swearing of the oath. The layout ensures a clear flow from check-in to completion, minimizing confusion. The waiting area, just beyond the reception desk, offers comfortable seating and is designed to accommodate a few families at a time, preventing overcrowding. For individuals with mobility challenges, beyond the accessible main entrance, the entire ground floor where passport services are conducted is wheelchair-friendly, and restrooms are also fully accessible. The environment is designed to be quiet and conducive to focus, allowing applicants to calmly complete their necessary steps.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WAUKEGAN TOWNSHIP versus using our expedited service.
While WAUKEGAN TOWNSHIP offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. WAUKEGAN TOWNSHIP was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The WAUKEGAN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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