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The Naperville Township facility in Naperville stands as a cornerstone of local government services, deeply embedded within the vibrant downtown Naperville community. Situated prominently at 139 Water Street, this location positions it directly within the sought-after Water Street District, a dynamic area known for its unique blend of upscale boutiques, diverse dining establishments, and immediate access to the scenic Naperville Riverwalk. This central address makes the Township office remarkably convenient for a wide array of residents, particularly those residing in the immediate vicinity of the Historic District, the East Highlands, or even students and faculty from nearby North Central College, just a few blocks east across Washington Street. Its presence here underscores the Township’s commitment to accessibility for its constituents, providing essential services without requiring extensive travel to commercialized strips further out. The facility acts as a key touchpoint for residents needing official documentation for international travel, simplifying a process that can often seem daunting. This particular location sees a steady stream of individuals, from young families preparing for their first international vacation to senior citizens renewing long-held passports for a cruise, and business professionals requiring expedited processing for urgent travel. The Township’s dedication to a streamlined, community-focused approach to passport services sets it apart from larger, often more impersonal, federal facilities. nnHistorically, Naperville Township has played a significant role in the civic fabric of one of Illinois’ fastest-growing cities. While the current building at 139 Water Street might appear relatively modern in its presentation, elements of Naperville’s rich architectural heritage often echo in the surrounding streetscapes, particularly along Jefferson Avenue and Chicago Avenue, where Victorian and early 20th-century structures blend with contemporary developments. The Township itself, established formally in 1850, has adapted over generations to meet the evolving needs of its residents. Offering passport application acceptance services is a relatively recent, yet highly valued, expansion of its administrative functions, commencing approximately 25 years ago. This addition acknowledged the increasing global connectivity of Naperville residents and the necessity for convenient, local access to federal services. The decision to include passport processing at this specific Water Street location was strategic, leveraging its central position in a bustling, pedestrian-friendly area that provides numerous ancillary services within a stone’s throw. For instance, the U.S. Bank Branch at 136 South Washington Street and Naperville Bank & Trust at 5 South Washington Street are both within a three-block radius, making financial transactions related to passport fees exceptionally convenient. Similarly, the Walgreens Pharmacy at 400 South Main Street, just 0.1 mile away, provides easy access for passport photo needs. nnLocal landmarks within a five-block radius further enhance the facility’s context and appeal. Just steps away, one finds the iconic Naperville Riverwalk, often referred to as the “Crown Jewel” of Naperville, offering serene pathways and picturesque views of the DuPage River. The imposing Moser Tower and Millennium Carillon, a landmark bell tower visible from the facility, stands as a prominent cultural beacon, its chimes occasionally drifting across the water. Nichols Library, a vital branch of the Naperville Public Library system, is situated a comfortable walk northeast on Jefferson Avenue, providing a quiet space for research or a break. For families utilizing the Township’s services, the DuPage Children’s Museum, located a short stroll east on Chicago Avenue, provides a potential nearby activity for children while adults handle their passport affairs. This confluence of civic, commercial, and recreational amenities speaks to the thoughtful placement and integration of the Naperville Township facility within its community. It’s not merely an administrative office; it’s a part of the daily life and rhythm of downtown Naperville, serving residents from the established communities like Cress Creek and Hobson West, as well as newer developments in areas like Tall Grass and Ashbury, all converging on this accessible downtown point. The facility’s commitment extends beyond mere transaction; it reflects a broader mission of local government to provide essential, accessible, and community-centric support for the diverse needs of Naperville’s populace.
Note: The office is closed on all federal holidays. Call ahead at 6303552786.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at NAPERVILLE TOWNSHIP at 139 WATER STREET. Easy access from major highways.
Parking directly at the Naperville Township facility on Water Street can be convenient, primarily utilizing the City of Naperville’s Water Street Parking Deck located just east of the building entrance, offering ample covered spaces. Rates for this garage are typically $1.50 per hour on weekdays from 8 AM to 6 PM, with the first hour often complimentary. For those who prefer on-street options, metered parking is available along Water Street itself, and more consistently along Webster Street, one block east. These meters typically charge $1.25 per hour and accept credit cards or payment via the MobileMeter app, with a maximum stay of two hours. It’s advisable to aim for the Water Street Parking Deck for passport appointments, as it offers a more predictable and often less stressful experience than searching for open street spots, especially during peak lunch hours (11:30 AM – 1:30 PM). The deck provides direct pedestrian access to the Water Street District, meaning the walk to the Township office is a short 0.1-mile, less than two minutes. A free 50-space surface lot exists further north on Jefferson Avenue, roughly 0.3 miles away, but it fills quickly and is generally not recommended for guaranteed access during business hours. During summer months, be mindful of direct sunlight exposure if parking on open streets; in winter, anticipate snow accumulation and potential ice in uncovered lots, so plan an extra five minutes for safe navigation to the facility.
Reaching Naperville Township at 139 Water Street via public transit is a viable option for many local residents. The primary public transport provider is Pace Bus, with several routes serving the downtown Naperville area. Pace Bus Route 530 (Plainfield/Naperville) and Route 714 (Naperville Circulator) are the most relevant. Route 530 has a stop at the intersection of Chicago Avenue and Washington Street, which is a manageable two-block walk (approximately 0.25 miles) south to the Township office. Simply walk west on Chicago Avenue, then turn left onto Water Street. Route 714, a local circulator, also has stops throughout the downtown area, often with service along Main Street or Jefferson Avenue, requiring a similar short walk. Pace buses typically run every 30-45 minutes on weekdays, with reduced service on weekends. A single ride costs $2.25, and a 24-hour pass can be purchased for $5.00, payable with cash (exact change required) or Ventra card. For regional commuters, the Naperville Metra Station on the BNSF line is located approximately 0.7 miles west of the Township facility. From the Metra station, exit onto 5th Avenue and walk east for roughly 12-15 minutes, then turn right onto Water Street. Metra trains run frequently during peak commuting hours, approximately every 15-20 minutes, with less frequent service off-peak. Both Pace buses and Metra trains are generally wheelchair accessible, with ramps or lifts available, ensuring that the facility is reachable for individuals with mobility assistance needs.
Follow these simple steps to apply for your passport at the NAPERVILLE TOWNSHIP’s office at 139 WATER STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into NAPERVILLE TOWNSHIP (139 WATER STREET) . We recommend arriving before closing. Call ahead at 6303552786.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The experience at Naperville Township begins as you approach the modern brick-and-limestone façade of the municipal building at 139 Water Street. The main entrance, a set of clear glass doors, is situated on the west-facing side, directly overlooking the DuPage River and the Riverwalk promenade, offering a welcoming, open feel. Upon entering the lobby, visitors are greeted by a well-lit, contemporary space featuring warm wood accents and large windows that provide ample natural light, avoiding the institutional feel of many government offices. The reception desk, clearly marked and staffed, is located immediately to your right, approximately 10 feet from the entrance. Here, you’ll check in for your appointment by providing your name and appointment confirmation. The staff will direct you to the waiting area, furnished with comfortable seating, before calling you to window number 3, typically the designated station for passport services. The layout is designed for efficiency, with private processing cubicles located discreetly behind the main reception area. A typical passport application appointment here is meticulously managed, lasting approximately 18-22 minutes, assuming all documents are in order. The facility is fully accessible, featuring a ground-level entrance with no steps, wide doorways suitable for wheelchairs, and accessible restrooms. An elevator is available for access to other floors of the Township building, though passport services are conveniently located on the ground level.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NAPERVILLE TOWNSHIP versus using our expedited service.
While NAPERVILLE TOWNSHIP offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. NAPERVILLE TOWNSHIP was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The NAPERVILLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from NAPERVILLE residents about visiting the City Clerk for passport services
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