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Joliet Post Office provides passport services, serving as a dedicated acceptance facility for new passport applications and related services. Situated prominently at 2000 McDonough Street, this facility anchors a dynamic commercial corridor on Joliet’s southwest side. It’s strategically positioned just west of the bustling Larkin Avenue (Illinois Route 7) and only a short drive from the Interstate 55 and U.S. Route 30 interchange, making it highly accessible for residents not only from Joliet but also from surrounding communities like Shorewood, Crest Hill, and parts of Plainfield. The facility primarily caters to first-time applicants, minors requiring consent from both parents, and individuals replacing lost or stolen passports, processing the DS-11 form with meticulous care. Its location is particularly convenient for families residing in the Reedwood, St. Joseph Park, and Fairmont neighborhoods, who often seek a straightforward, local option without navigating downtown traffic. Furthermore, students and faculty from the nearby Joliet Junior College Main Campus, located less than a mile east on Houbolt Road, frequently utilize its services. The presence of numerous businesses and amenities along McDonough Street, including major retailers and service providers, ensures that errands can often be consolidated, adding to the convenience for visitors. The building itself, constructed in the late 1970s, reflects a functional, modern postal design, characterized by its robust brick exterior and ample on-site parking, a significant advantage in this area where street parking is not a primary option. This branch’s operations are well-tuned to manage a consistent flow of passport applicants, typically seeing an average of 80 to 110 passport applications processed weekly. Unlike some smaller post office branches, the Joliet Post Office on McDonough Street features a dedicated section for these services, often utilizing specific windows rather than integrating them into general postal transactions, which streamlines the process for applicants. While the Joliet Post Office does not hold centuries of local history like some downtown structures, its establishment in the late 20th century paralleled the southwest expansion of Joliet’s residential and commercial footprint, becoming an integral part of the infrastructure supporting a growing suburban population. Its operations are critical for facilitating international travel for a diverse demographic, from young families planning their first international vacation to business professionals needing quick processing for overseas assignments, and even retirees looking to explore beyond the continental U.S. The staff at this specific facility are experienced in navigating the intricacies of passport requirements, offering clear guidance on everything from birth certificates to parental consent forms. They understand the importance of accuracy in these documents and take the time to review each application thoroughly, minimizing potential delays. The proximity to Sam’s Club at 321 S Larkin Avenue, just two blocks east, and the Abri Credit Union at 2350 McDonough Street, a short walk west, further integrates the post office into the daily routines of local residents. The facility is also within a five-block radius of several smaller strip malls, providing options for post-appointment refreshments or shopping. This particular post office is known locally for its efficient handling of passport appointments, a reputation earned through consistent service and a commitment to detail. The atmosphere balances professional efficiency with a welcoming local approach, which is often appreciated by applicants who may be overwhelmed by the passport application process. Its role extends beyond mere postal services; it’s a critical access point for federal documentation in a key commercial and residential hub of Joliet.
Note: The office is closed on all federal holidays. Call ahead at 8157731100.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at JOLIET POST OFFICE at 2000 MCDONOUGH STREET. Easy access from major highways.
Parking at the Joliet Post Office on McDonough Street is exceptionally straightforward and convenient, eliminating much of the stress often associated with urban post office visits. The facility boasts a large, dedicated surface parking lot directly adjacent to the south entrance, easily accommodating approximately 60 to 70 vehicles. This entire lot is completely free for all visitors, with no time limits or permit requirements, making it ideal for passport appointments that can sometimes extend beyond typical quick errands. The best strategy for passport applicants is to arrive 10-15 minutes prior to their scheduled time; this allows ample opportunity to secure a spot very close to the south entrance. During peak hours, typically weekdays between 11:00 AM and 2:00 PM, the lot can become quite full, but turnover is generally consistent, so a spot usually opens up within a few minutes. Navigating to the lot is simple: turn directly into the post office driveway from McDonough Street. There are several clearly marked accessible parking spaces near the entrance for those requiring them. During the summer months, the expansive asphalt can become quite warm, so consider arriving a bit earlier to find a shaded spot if available. In winter, the post office is diligent about snow removal, ensuring clear access to the entrance and parking areas, though ice can still be a concern on particularly frigid days, so exercise caution on paved surfaces.
Reaching the Joliet Post Office on McDonough Street via public transit primarily involves Pace Bus service, as there isn’t a direct Metra train station within a reasonable walking distance. The most convenient route for passport applicants is Pace Bus Route 505 (Joliet / Lockport), which travels along Larkin Avenue. While Route 505 does not directly stop at the post office’s entrance, there’s a well-utilized stop at the intersection of Larkin Avenue and McDonough Street, approximately 0.2 miles (a brisk 4-minute walk) east of the facility. From this stop, simply walk west along the north side of McDonough Street, and the post office will be on your left. Pace buses on this route typically run every 30-45 minutes on weekdays during business hours, with reduced frequency on evenings and weekends, so consulting the current Pace schedule is advisable for precise timing. A single ride costs $2.25, with a $5.00 day pass offering unlimited rides, which can be paid for with Ventra Card or exact cash fare. All Pace buses serving this area are low-floor, equipped with ramps and securement areas, ensuring full accessibility for wheelchair users and those with strollers. For those connecting from the Joliet Gateway Center train station, you would typically take a short transfer to Pace Route 505 from another downtown route, adding an additional 15-20 minutes to the total travel time.
Follow these simple steps to apply for your passport at the JOLIET POST OFFICE’s office at 2000 MCDONOUGH STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into JOLIET POST OFFICE (2000 MCDONOUGH STREET) . We recommend arriving before closing. Call ahead at 8157731100.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Entering through Joliet Post Office’s main doors, which are located on the south side of the building directly facing McDonough Street, visitors will find a welcoming, spacious lobby. These are large, automatic double-doors, featuring an accessible ramp just to the left, ensuring easy entry for all individuals. The architectural style here is distinctly utilitarian, with durable linoleum flooring, neutral-toned walls, and fluorescent lighting providing a clear, functional environment. Upon arrival, proceed directly to the left, where a dedicated ‘Passport Services’ sign clearly directs you. The check-in point is typically at Window #3 or #4, marked with a distinctive placard. Staff will confirm your appointment time, review your initial documents, and guide you to a designated waiting area if necessary. The layout is straightforward: service counters line the far wall, with a series of sturdy, comfortable chairs arranged for waiting applicants. Your passport appointment itself is meticulously structured, designed to be comprehensive yet efficient, typically lasting between 18 and 22 minutes. During this time, a trained acceptance agent will methodically verify your identity, review all submitted forms (DS-11), examine your citizenship evidence, and administer the oath. The facility also features clearly marked accessible restrooms located near the main entrance lobby. This structured flow ensures that each application receives the necessary attention without causing undue delays for subsequent appointments.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at JOLIET POST OFFICE versus using our expedited service.
While JOLIET POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. JOLIET POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The JOLIET post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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