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Located in Hoffman Estates, the Village Of Hoffman Estates municipal building at 1900 Hassell Road stands as a cornerstone for civic engagement and administrative services, including essential passport application processing for residents across the northwest suburbs of Chicago. Situated centrally within the burgeoning Hassell Road corridor, just east of the bustling intersection with Barrington Road and a short drive west of Roselle Road, this facility serves a diverse demographic ranging from young families in the North End neighborhood planning their first international vacations to established professionals residing in the Prairie Stone corporate campus area who require expedited renewals for business travel. It’s a convenient option for students enrolled at Harper College in nearby Palatine, as well as retirees from the Highlands and Essex Place communities looking to secure their travel documents for cruises or extended trips abroad.
The Village Hall, a structure dating back to its establishment in 1986, embodies the community’s commitment to providing accessible, high-quality public services. Its architecture, a blend of functional modern design with classic civic elements, integrates seamlessly into the suburban landscape. The building itself is set back from Hassell Road, offering ample parking and a welcoming approach. Within five blocks, significant local landmarks underscore its prime location. To the immediate east, across Hassell Road, lies the sprawling Hoffman Estates High School campus, a focal point for many families in the area. Just a bit further, the Triphahn Community Center & Ice Arena provides recreational opportunities, drawing residents to the vicinity regularly. Westward, toward Barrington Road, one encounters a mix of local businesses and green spaces, including Blackhawk Park, offering a quiet respite.
This passport acceptance facility distinguishes itself through its commitment to efficient, citizen-focused service, a hallmark of Hoffman Estates’ municipal operations. Unlike larger, more impersonal federal centers, the Village Of Hoffman Estates offers a more personalized experience, often staffed by dedicated Village clerks who are cross-trained in various administrative duties but possess specialized knowledge in passport application protocols. This localized approach often translates into shorter wait times for scheduled appointments and a more thorough, patient review of application materials. The staff here understands the nuances of various application types, from first-time adult passports (DS-11 form) to renewals (DS-82, though these are typically mailed directly by the applicant) and child passports, ensuring that all necessary documentation, including proof of U.S. citizenship and identification, is correctly submitted. They are particularly adept at guiding parents through the complexities of applying for a minor’s passport, emphasizing the two-parent consent requirement for children under 16.
The historical context of Hoffman Estates adds another layer to understanding this facility’s role. What began as a largely agricultural area in the mid-20th century rapidly transformed into a vibrant bedroom community, especially after the construction of the Northwest Tollway (I-90) in the 1950s and 60s. The Village Hall, then, became a crucial symbol of this burgeoning community’s self-governance and commitment to providing comprehensive services as its population swelled. The decision to establish a passport acceptance facility within the Village Hall decades ago reflected a forward-thinking approach to meet the growing international travel needs of its residents, many of whom were professionals working for companies with global footprints or families seeking leisure travel opportunities. This foresight has positioned the Village Of Hoffman Estates as a dependable resource, saving residents the longer drive to more distant facilities in Cook or Kane Counties.
The specific processing steps at this facility are streamlined. Applicants arrive with their completed forms and supporting documents, have their identification verified, and then proceed with the application review. While passport photos are not typically taken on-site, the facility staff are vigilant in ensuring that any photos brought by applicants meet the strict federal guidelines, often advising on common pitfalls like improper lighting, background, or head size. The fee structure is transparent, clearly separating the application fee, payable to the U.S. Department of State, from the execution fee, payable to the Village of Hoffman Estates. As of late 2024, the execution fee remains $35, a standard charge across most acceptance facilities nationwide. They are equipped to handle various payment methods for the execution fee, typically accepting credit/debit cards, checks, or money orders, while the State Department fee usually requires a check or money order.
Furthermore, the Village Hall often provides general informational pamphlets about travel advisories and common passport-related questions, enhancing the overall service. Its location also means applicants are within minutes of other essential services. For instance, just 0.2 miles away on Hassell Road, a CVS Pharmacy can provide last-minute passport photos if an applicant arrives unprepared. Similarly, the nearby Wells Fargo Bank at 1000 Hassell Road, approximately 0.4 miles west, offers banking services should an applicant need to obtain a money order for fees. This ecosystem of convenience truly solidifies the Village Of Hoffman Estates’ position as a premier, locally-focused passport processing center, making the often-daunting task of securing international travel documents a much smoother, more manageable experience for its community members.
Note: The office is closed on all federal holidays. Call ahead at 8477812625.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at VILLAGE OF HOFFMAN ESTATES at 1900 HASSELL ROAD. Easy access from major highways.
Parking at the Village Of Hoffman Estates municipal building is remarkably convenient, featuring a dedicated, free surface lot directly adjacent to the main entrance on the north side of the facility. This expansive lot offers approximately 120 clearly marked spaces, ensuring ample availability even during peak administrative hours. There are no hourly fees or time restrictions for visitors conducting business within the Village Hall, which is a significant advantage over many urban facilities. Designated accessible parking spaces are positioned closest to the north entrance, providing direct, level access for those with mobility considerations. For individuals with morning appointments, arriving between 9:00 AM and 10:00 AM often finds the lot less crowded, while midday between 12:00 PM and 2:00 PM can see higher occupancy due to other Village services. In the rare event the main lot fills, overflow parking is available in a smaller 30-space lot situated just south of the building, accessible via the same entrance from Hassell Road. Walking from this secondary lot to the main entrance takes less than two minutes, covering a distance of approximately 0.1 miles. During winter months, particularly from December through March, the lot is diligently plowed and treated for ice, but visitors should still exercise caution, especially on colder days when black ice can form. In the summer, from June to August, the concrete surfaces can absorb significant heat, so planning to enter the cool building quickly after parking is advisable.
Accessing the Village Of Hoffman Estates via public transit is primarily facilitated by Pace Bus services. The most direct route is Pace Bus #554 (Elgin/Schaumburg Road), which features a stop conveniently located at Hassell Road and Rohrssen Road, just a short 0.2-mile walk from the Village Hall. This stop, marked “Hassell Rd & Rohrssen Rd (North Side),” places you a mere three-minute walk west along Hassell Road to the main entrance. The #554 route operates approximately every 30-45 minutes on weekdays from 6:00 AM to 7:00 PM, suitable for most appointments. A single ride cash fare is $2.00, or $2.25 with a Ventra Card. Another nearby option is Pace Bus #605 (Woodfield/Barrington Road), which stops at Hassell Road and Barrington Road, approximately 0.4 miles west. From this stop, walking east along Hassell Road leads directly to 1900 Hassell Road, a seven to eight-minute stroll. This route provides slightly more frequent service, typically every 20-30 minutes during peak weekday hours. Both Pace routes utilize fully accessible buses, equipped with ramps and securement areas for wheelchairs. There is no direct Metra commuter rail station within walking distance; the closest is the Palatine station on the Union Pacific Northwest Line, requiring a connecting Pace bus or rideshare for the final 6-mile leg of the journey.
Follow these simple steps to apply for your passport at the VILLAGE OF HOFFMAN ESTATES’s office at 1900 HASSELL ROAD. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into VILLAGE OF HOFFMAN ESTATES (1900 HASSELL ROAD) . We recommend arriving before closing. Call ahead at 8477812625.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Arriving at Village Of Hoffman Estates, visitors will immediately notice the well-maintained municipal campus, characterized by its brick façade and welcoming civic architecture. The main entrance, distinctly located on the building’s north side, is easily identifiable by a prominent flag pole and the Village of Hoffman Estates seal above the double glass doors. Upon entering the brightly lit lobby, guests are greeted by a central information desk directly ahead, staffed by helpful reception personnel. For passport services, applicants are typically directed to the Community Development Department counter, which is positioned to the left of the main entrance, specifically at Window 3. This counter is clearly marked for “Permits & Passports.” The interior layout is intuitive, featuring wide corridors and clear signage.
The check-in process is straightforward; present your appointment confirmation and a valid photo ID to the clerk at Window 3. A typical passport appointment here is efficiently structured, usually lasting between 18 and 22 minutes, assuming all documents are in order. The clerks are thorough in their review, ensuring every detail on your DS-11 form aligns with your supporting documents like your birth certificate and identification. The space around the counter is designed for privacy, allowing applicants to discuss sensitive information discreetly. The facility prioritizes accessibility; the entire ground floor, including the passport service area, is wheelchair-friendly with no steps, and accessible restrooms are conveniently located near the lobby. Elevator access is available to upper floors, though passport services are exclusively on the main level. Water fountains are also available near the service area for convenience.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at VILLAGE OF HOFFMAN ESTATES versus using our expedited service.
While VILLAGE OF HOFFMAN ESTATES offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
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Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. VILLAGE OF HOFFMAN ESTATES was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HOFFMAN ESTATES post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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