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Residents of Downers Grove can access passport services at Downers Grove Post Office, a cornerstone of community services located at 920 Curtiss Street. This facility, strategically situated just a block east of the bustling Main Street and a short walk from the Metra BNSF Main Street Station, has served as a critical access point for official government services for decades. Its presence in the heart of downtown Downers Grove makes it exceptionally convenient for a wide cross-section of the local population, from commuters needing expedited services before a business trip to families residing in the nearby Denburn Woods or Randall Park neighborhoods preparing for international vacations. The post office is easily accessible from major arteries like Ogden Avenue, providing a central point for residents throughout the village, including those in the areas surrounding Good Samaritan Hospital to the north and the serene Prince Pond district to the south.
The Downers Grove Post Office isn’t merely a transactional point; it embodies a local history of community connection. Built in 1968, its architecture reflects a mid-century utilitarian design, robust and functional, yet familiar to generations of Downers Grove residents. Before its construction, postal services were housed in various smaller locations closer to the original village center, tracing a lineage back to the 1870s when the village was first formally established. This particular building became the primary processing and distribution center, evolving over time to include passport acceptance services, a testament to the growing demand for international travel from this affluent Chicago suburb. The decision to offer passport services here recognized the community’s needs, reducing the need for residents to travel to facilities further afield in Hinsdale or Lombard.
Specific demographics frequently utilize this Downers Grove facility for their passport needs. Young professionals living in the newer developments along Maple Avenue or near the Tivoli Theatre often seek out its convenient location, scheduling appointments during extended lunch breaks or after work. Retirees from the established neighborhoods around Downers Grove North High School appreciate the familiar and trusted environment. Moreover, the facility sees a significant number of families with young children, especially during spring break and summer travel planning periods, requiring first-time passport applications for minors. The dedicated passport acceptance agents here are well-versed in handling complex family applications, ensuring all necessary consent forms and documentation are meticulously reviewed.
One of the unique aspects of the Downers Grove Post Office’s passport operation is its consistent appointment availability, often better than larger, busier city facilities. While peak seasons naturally bring more demand, the local management makes an effort to staff adequately, understanding the importance of timely passport processing. The proximity to vital community landmarks further enhances its appeal. Within five blocks, applicants can find the historic Tivoli Theatre on Highland Avenue, offering a distraction before or after an appointment. The Downers Grove Public Library on Curtiss Street provides a quiet space for final document review. Fishel Park, just a few blocks south on Grove Street, offers a pleasant outdoor area for families. The Downers Grove Main Street Metra Station, a prominent local landmark, is less than a quarter-mile west, making transit options highly convenient. This integration into the downtown fabric ensures that securing a passport isn’t an isolated chore but part of accessing comprehensive local services.
The post office’s role extends beyond just mail and passports; it’s a constant presence in the daily rhythm of the village, visible from the bustling intersection of Curtiss and Main Street. Its consistent service delivery supports the community’s general well-being and connectivity, enabling both personal and professional international engagements for residents who appreciate a dependable, local option for such an essential government function. The longevity and reliability of the Downers Grove Post Office underscore its authoritative position as the primary local passport acceptance facility, handling hundreds of applications monthly with a commitment to precision and customer service that residents have come to expect from their local government entities.
Note: The office is closed on all federal holidays. Call ahead at 6309692001.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at DOWNERS GROVE POST OFFICE at 920 CURTISS STREET. Easy access from major highways.
Parking at the Downers Grove Post Office on Curtiss Street is straightforward, though strategic planning can enhance your experience, especially during peak hours. The facility offers a compact, free customer parking lot directly behind (west of) the building, accessible via a narrow drive-off Curtiss Street, just west of the main entrance. This lot typically provides 28 spaces, which can fill quickly, especially on Saturday mornings or weekday lunchtimes. For those with appointments, aiming to arrive 15 minutes early is advisable to secure a spot in this primary lot. Should the main lot be full, ample metered street parking is available on Curtiss Street itself, stretching both east and west from the post office. These meters operate Monday through Friday from 8 AM to 5 PM, costing $1.50 per hour, payable via coin or the ParkMobile app (Zone 6023). Additionally, complimentary two-hour street parking can often be found on side streets like Grove Street, one block south, or on Maple Avenue, two blocks north, which are ideal if you don’t mind a brief 0.2-mile walk. For longer durations or during inclement weather, the Downers Grove Metra Station parking deck, located at 5000 Main Street (a 3-block walk), offers paid daily parking for $3.00, providing a reliable alternative. During winter months, be mindful of potential ice accumulation in the rear lot and on sidewalks, while summer visits should account for direct sun exposure in the uncovered parking areas.
Accessing the Downers Grove Post Office via public transit is exceptionally convenient, particularly for those utilizing Metra rail services. The facility is located less than 0.2 miles from the Downers Grove Main Street Metra Station, which serves the BNSF Railway Line. From the station platform, simply exit onto Main Street, walk two blocks north to Curtiss Street, then turn right (east) and walk approximately half a block. The post office will be on your left, easily identifiable. Metra trains on the BNSF line run frequently, especially during weekday rush hours, with service every 15-20 minutes, and every 30-60 minutes during off-peak times and weekends. A single ride from Chicago’s Union Station typically costs $6.25, depending on the zone. For local bus transport, Pace provides several routes that connect directly to downtown Downers Grove. Pace Bus Route #831 (Woodridge-Downers Grove) and Route #834 (Oak Brook-Downers Grove) both have stops at the intersection of Main Street and Curtiss Street, virtually at the post office’s doorstep. These routes operate with a service frequency of approximately every 30-45 minutes on weekdays. A single Pace bus ride costs $2.00 cash or $2.25 with a Ventra card. All Pace buses are equipped with wheelchair ramps and designated seating for individuals with disabilities, and the Metra Main Street Station has accessible platforms and elevators, ensuring seamless travel for all Downers Grove residents.
Follow these simple steps to apply for your passport at the DOWNERS GROVE POST OFFICE’s office at 920 CURTISS STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into DOWNERS GROVE POST OFFICE (920 CURTISS STREET) . We recommend arriving before closing. Call ahead at 6309692001.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Inside Downers Grove Post Office, visitors will find a functional and well-organized space designed for efficient service. The building features a classic brick exterior with a prominent entrance located on the west side, directly facing the main customer parking lot. Upon entering, applicants are greeted by a well-lit main lobby area. For passport services, head directly to Window 3, which is clearly marked with a ‘Passport Services’ sign, positioned towards the back-right of the main counter area. This dedicated window ensures a focused experience away from general postal transactions. The waiting area, equipped with several chairs, is generally quiet, reflecting the appointment-based nature of passport applications.
The typical appointment duration for a single passport application at this facility is precisely between 18 and 22 minutes, assuming all documents are in order. This timeframe allows for thorough document verification, administration of the oath, signing of the DS-11 form, collection of fees, and if requested, on-site photo services. The layout is straightforward: a single line forms for Window 3, keeping the flow orderly. The facility is fully accessible, featuring wide entrance doors, a ramp from the parking lot, and counter heights that accommodate wheelchair users. Restrooms are also available and are ADA compliant, ensuring a comfortable visit for all members of the Downers Grove community.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at DOWNERS GROVE POST OFFICE versus using our expedited service.
While DOWNERS GROVE POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. DOWNERS GROVE POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The DOWNERS GROVE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from DOWNERS GROVE residents about visiting the City Clerk for passport services
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