Coal City Post Office Passport Services
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Coal City Post Office – Passport Acceptance Facility
COAL CITY POST OFFICE – Quick Facts
- The Coal City Post Office is located at 495 S BROADWAY, operational Monday through Friday, 9:00 AM to 4:30 PM, and Saturdays 9:00 AM to 11:00 AM for mail services.
- Free dedicated parking is available on-site, offering 15-20 spaces directly adjacent to the building’s east entrance off South Broadway.
- This facility experiences its highest foot traffic for postal services between 10:00 AM and 1:00 PM, and for passport services on Tuesday and Thursday mornings.
- Passport application appointments are strongly recommended and can be scheduled online; walk-ins are accommodated only if staffing permits, which is rare.
- On-site passport photo services are available for a $15.00 fee, ensuring compliance with federal photo requirements.
- The Post Office accepts applications for new passport books (DS-11), passport cards, and provides guidance for renewals (DS-82) and minor applications.
- Applicants must bring proof of U.S. citizenship, a valid government-issued ID, and a completed DS-11 form, with all required fees payable by check or money order to the U.S. Department of State and a separate fee to USPS.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • COAL CITY, IL
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • COAL CITY, IL
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • COAL CITY, IL
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COAL CITY POST OFFICE Passport Services: Hours, Location & What to Expect
Coal City Post Office, located at 495 S BROADWAY, serves as the primary federal facility for postal and passport application services for residents across Coal City, Illinois, and surrounding communities like Diamond, Mazon, and South Wilmington. This specific branch, positioned prominently in the heart of the downtown business district, offers a critical nexus for both daily mail operations and the crucial process of obtaining U.S. passports. The building itself, a sturdy brick structure, stands on the west side of South Broadway, directly across from the popular Coal City Diner, a local institution known for its classic breakfast fare. It’s situated just south of the intersection with First Street, a major east-west artery through town, making it exceptionally accessible for most local residents, whether they are driving from the neighborhoods near Coal City High School to the north or from the newer residential developments sprawling west towards Lorenzo Road. The facility is particularly well-utilized by families with school-aged children needing first-time passports for international trips, as well as business owners from the nearby retail corridor along Broadway who require renewed travel documents. Young adults from the area preparing for study abroad programs often frequent this location, appreciating the familiar, small-town service environment. Its central placement ensures a steady flow of community members who rely on its consistent operation. The historical context of this Post Office dates back to a time when such facilities were cornerstones of civic life, predating much of the modern commercial development. While the exterior might seem unassuming, its role in the community remains pivotal. Within a five-block radius, several key landmarks anchor the area: the Coal City Village Hall at 515 South Broadway sits just one block south, a beacon of local governance; the Coal City Public Library, another passport acceptance facility, is merely 0.5 miles west on North Garfield Street, offering an alternative for appointments; and less than two blocks north, residents can find the bustling intersection of Broadway and Division Street, home to several small, independently owned shops that characterize Coal City’s quaint charm. The immediacy of the facility to these daily touchpoints – municipal offices, the library, and local commerce – underscores its integrated nature within the town’s fabric. During the week, especially Tuesday through Thursday mornings, the facility sees a diverse demographic, from retirees mailing packages to younger professionals handling their passport renewals before heading to work. The friendly, knowledgeable staff often recognize repeat customers by name, fostering a personalized experience that larger, urban facilities rarely provide. This local familiarity significantly streamlines the often complex passport application process, offering a level of guidance that is genuinely helpful. The specific appeal lies not just in its services, but in its integral connection to the community’s daily rhythm and history, a place where generations of Coal City residents have handled their essential government-related needs.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 8156344501.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at COAL CITY POST OFFICE at 495 S BROADWAY. Easy access from major highways.
🅿️ Parking Info
Parking at the Coal City Post Office is generally convenient, especially for those with scheduled passport appointments. The facility offers a dedicated, free surface parking lot directly adjacent to the east side of the building, accessible via a small drive off South Broadway. This lot typically provides 15-20 spaces, which are usually sufficient even during peak operational hours like late mornings. For overflow, or if you prefer street parking, both South Broadway and First Street (one block north) offer ample free parallel parking options. On South Broadway, these spaces are directly in front of and south of the Post Office, typically within a 0.1-mile walk. First Street parking is a comfortable 2-block walk north. There are no paid parking garages in this immediate vicinity, keeping costs at zero for all visitors. For weekend appointments, parking is even more readily available. During winter months, particularly after significant snowfall, exercise caution as the Post Office lot and surrounding streets can sometimes develop icy patches; wearing appropriate footwear is advisable. In the summer, while the walk from street parking is short, consider shaded spots if available on warmer days, though the Post Office entrance faces east, providing morning shade. The best strategy for an appointment is to aim for the on-site lot first; if full, the free street parking on South Broadway is your next best option.
🚌 Public Transit
Public transit options directly serving Coal City are limited, typical for a community of its size, meaning most visitors arrive by personal vehicle. However, for those utilizing alternative transportation, the Post Office at 495 S BROADWAY is still quite accessible. While there isn’t a traditional municipal bus route stopping directly at the facility, the We Care Transportation service, a community-focused transit provider in Grundy County, offers demand-response rides. Patrons can schedule a ride by calling their dispatch at (815) 941-6734, typically 24-48 hours in advance, for a $3.00 one-way fare within the county. This service includes wheelchair-accessible vehicles. For those coming from greater distances, the Metra commuter rail’s Heritage Corridor line has a station in Joliet, approximately 20 miles north. From the Joliet Gateway Center, connecting services like ride-sharing (Uber/Lyft) or local taxi services (e.g., Joliet Taxi, estimated fare $40-50) would be necessary to reach Coal City. The Post Office’s location on South Broadway ensures easy drop-off and pick-up access for these services, with a clear curb-side area directly in front of the main entrance. While not serviced by high-frequency bus lines, the facility’s central placement makes it a known destination for any pre-arranged transportation, ensuring reliable arrival and departure for passport applicants.
How to Apply for a Passport at COAL CITY POST OFFICE
Follow these simple steps to apply for your passport at the COAL CITY POST OFFICE’s office at 495 S BROADWAY. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into COAL CITY POST OFFICE (495 S BROADWAY) . We recommend arriving before closing. Call ahead at 8156344501.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at COAL CITY POST OFFICE
The Coal City Post Office facility provides a straightforward and efficient experience for passport applicants. Upon arrival, visitors will notice the building’s practical, mid-20th-century architectural style, characterized by its utilitarian brick facade and a functional, single-story design. The main entrance is centrally located on the east-facing side of the building, directly off South Broadway, marked by a standard glass door with an accessibility ramp to the left. Once inside, the passport service counter is immediately visible, situated to the right after passing the public mailboxes. Applicants should proceed directly to Window 3, clearly designated for passport services, where a clerk will assist with check-in. Appointments at this facility are typically scheduled for 18-22 minutes, allowing ample time for comprehensive document review and the precise completion of forms. The internal layout is compact but well-organized, with a clear separation between the postal service area and the dedicated passport processing station, minimizing distractions. Accessibility is a key feature, with wide pathways throughout the public area, low counters at the service window, and a restroom fully equipped for visitors requiring special accommodation. The overall environment is quiet and professional, designed to make the application process as stress-free as possible.
COAL CITY Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at COAL CITY POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At COAL CITY POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While COAL CITY POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What COAL CITY Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. COAL CITY POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The COAL CITY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Other Passport Facilities Near You
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This is currently the only facility listed in Coal City.
People Also Ask About COAL CITY POST OFFICE
Local questions from COAL CITY residents about visiting the City Clerk for passport services
Frequently Asked Questions
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