Mt. Greenwood Passport Services
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Mt. Greenwood – Passport Acceptance Facility
MT. GREENWOOD – Quick Facts
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • CHICAGO, IL
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Michael D. • CHICAGO, IL
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • CHICAGO, IL
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MT. GREENWOOD Passport Services: Hours, Location & What to Expect
The Mt. Greenwood facility in Chicago, located at 3349 W 111TH STREET, stands as a cornerstone for passport services within this distinct South Side community. For decades, this postal station has provided essential federal services to residents of Mt. Greenwood and its immediate neighbors, including parts of Morgan Park to the east and Evergreen Park just north across 103rd Street. Its strategic position on West 111th Street, a major east-west artery, places it directly amidst a vibrant commercial and residential corridor, making it exceptionally accessible for a diverse array of patrons.
Historically, Mt. Greenwood developed significantly after World War II, attracting many working-class families, particularly those of Irish descent, who sought spacious homes and a strong community feel away from the more densely populated urban core. This demographic continues to define much of the area, and the facility at 3349 W 111th Street caters specifically to these established families, numerous retirees who have lived in the neighborhood for generations, and the growing cohort of young professionals and families choosing Mt. Greenwood for its excellent schools and residential stability. Educators from nearby primary schools like St. Christina School on 111th Place and Morgan Park High School on 1744 W 111th St, along with faculty from local colleges like Saint Xavier University on 103rd Street, frequently utilize this facility for their international travel needs. The community’s deep roots in the city’s civic life mean a consistent demand for reliable passport processing.
Beyond general public use, students attending prominent local educational institutions such as Marist High School, located just a few blocks north on 4200 W 115th Street, and Brother Rice High School on 10001 S Pulaski Road, often visit for their first passports in anticipation of study abroad programs or international school trips. Local small business owners operating along 111th Street, from the cafes near Kedzie Avenue to the boutiques closer to Western Avenue, also rely on this established postal hub for efficient document processing, ensuring their commercial travel plans are not disrupted. The area around 111th Street and Kedzie Avenue is particularly bustling, with the facility drawing customers from both the residential streets north and south of 111th, and the commercial stretches that define the thoroughfare.
One of the unique aspects of this Mt. Greenwood facility is its enduring presence and integration into the daily rhythm of the neighborhood. Unlike larger, more transient federal offices, this location feels very much a part of the local fabric. Its red-brick facade, a common architectural style for post offices of its era, blends seamlessly with the surrounding residential and commercial structures. The building itself dates back to the mid-20th century, reflecting the steady growth and investment in the area post-WWII, a period when Mt. Greenwood truly solidified its identity as a desirable family neighborhood. The interior, while modernized, retains a sense of practical, no-nonsense efficiency that has been appreciated by generations of residents.
For those seeking passport services, the Mt. Greenwood Post Office offers a familiar and trustworthy environment. It’s a place where local residents have conducted their postal business for decades, fostering a sense of community trust that extends to the critical task of securing international travel documents. This continuity is a significant draw, especially for individuals who might feel overwhelmed by the process in a larger, impersonal government center. The staff, many of whom are long-term employees and often live in the surrounding neighborhoods, contribute to this welcoming atmosphere, providing personalized attention that is often harder to find elsewhere.
Nearby landmarks within a short walking distance reinforce the facility’s local prominence. Just two blocks west, at 3657 W 111th Street, is the Chicago Public Library – Mt. Greenwood Branch, a popular community resource that often sees patrons combining a library visit with their postal errands. Approximately three blocks east, at 3000 W 111th Street, lies Mt. Greenwood Park, a sprawling green space vital for recreation, especially during the warmer months. St. Christina Parish, a significant spiritual and community center at 11005 S Homan Ave, is also just a few blocks south, reflecting the tight-knit nature of the area. These local touchpoints underscore the facility’s role as an accessible and integrated part of daily life in Mt. Greenwood, far from being an isolated government outpost.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 7732382849.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at MT. GREENWOOD at 3349 W 111TH STREET. Easy access from major highways.
🅿️ Parking Info
Parking at the Mt. Greenwood Post Office requires a bit of local knowledge to navigate efficiently. Directly in front of the building, on West 111th Street, you’ll find a small, dedicated parking lot offering approximately 15 free spaces, which tend to fill up quickly, especially during peak afternoon hours between 1:00 PM and 4:00 PM on weekdays. These spots are highly convenient if available. If the dedicated lot is full, your next best option is metered street parking along West 111th Street itself, typically priced at $1.25 per hour, payable via the ParkChicago app or nearby kiosks. However, finding an open metered spot directly adjacent to the post office can still be challenging. A more reliable strategy is to explore the residential side streets immediately north and south of 111th Street. For instance, free, unrestricted street parking is often available on South Homan Avenue or South Kedzie Avenue, approximately one to two blocks walking distance (0.1 to 0.2 miles) from the facility. Heading south onto residential side streets like 112th Place or 113th Street often yields open spaces, typically a 3-5 minute walk back to the Post Office entrance. During winter months, especially after heavy snowfall, be aware that street parking can be severely limited by snowbanks and parking bans, so planning an extra 10 minutes for parking search and a slightly longer walk is advisable. In summer, direct sunlight can make cars quite hot, so consider timing your visit for earlier in the morning or later afternoon if walking from further away.
🚌 Public Transit
For those utilizing public transportation to reach the Mt. Greenwood Post Office, the primary route is via the Chicago Transit Authority (CTA) bus system. The most direct service is the CTA #111 (111th Street) bus, which runs east-west directly along West 111th Street. There are conveniently located bus stops immediately adjacent to the Post Office, both eastbound and westbound, at the intersection of 111th Street and Kedzie Avenue, just 0.1 miles (approximately a 2-minute walk) from the facility’s entrance. From the eastbound stop, you simply walk a few steps west to the Post Office. From the westbound stop, you would cross 111th Street at the marked crosswalk and walk a short distance west. The #111 bus operates with reasonable frequency, typically every 15-20 minutes during weekday peak hours and every 25-30 minutes during off-peak times and weekends, making it a reliable option. A single ride on the CTA costs $2.50, payable with a Ventra card or exact cash fare. Transfers are available for an additional $0.25 within a two-hour window. While there are no direct L-train or Metra commuter rail stations immediately in Mt. Greenwood, the #111 bus connects to other major north-south bus routes, such as the #52 (Kedzie/California) and #49 (Western), allowing for broader access from various parts of the South Side. All CTA buses are wheelchair accessible, equipped with ramps and designated seating areas, ensuring that the facility is reachable for individuals with mobility impairments.
How to Apply for a Passport at MT. GREENWOOD
Follow these simple steps to apply for your passport at the MT. GREENWOOD’s office at 3349 W 111TH STREET. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into MT. GREENWOOD (3349 W 111TH STREET) . We recommend arriving before closing. Call ahead at 7732382849.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at MT. GREENWOOD
Once you arrive at Mt. Greenwood, you’ll find the Post Office building prominent on the south side of West 111th Street. The main public entrance is located on the north face of the building, directly off 111th Street, easily identifiable by its double-glass doors. For accessibility, a well-maintained concrete ramp leads up to the entrance, ensuring ease of access for all visitors. Upon entering the facility, the public lobby immediately opens up, presenting a clean and brightly lit space. To check in for your passport appointment, proceed directly to the designated passport services counter, which is typically located to your immediate left as you walk in, specifically at Window #3 or #4, clearly marked with a ‘Passport Services’ sign. There’s a modest, comfortable waiting area with several chairs to your right, should you arrive a few minutes early. Most appointments here are efficiently managed, and you can generally expect the entire process, from document verification to photo submission and payment, to take approximately 18-22 minutes, assuming you have all your necessary paperwork prepared. The layout is straightforward: a main queuing area leads to several service windows, with the passport counter being a specialized station. The facility is fully ADA compliant, featuring wide aisles and low-level service counters where appropriate.
CHICAGO Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MT. GREENWOOD versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At MT. GREENWOOD
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While MT. GREENWOOD offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What CHICAGO Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. MT. GREENWOOD was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CHICAGO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About MT. GREENWOOD
Local questions from CHICAGO residents about visiting the City Clerk for passport services
Frequently Asked Questions
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