✓ Guaranteed to Make Your Trip

Mt. Greenwood Passport Services

Done Right—Without the Hassle

Skip the guesswork and errors. Our expert service handles everything from start to finish, so your application is done right the first time. From $147—as fast as 3 days.

See How We Compare →
Zero Errors Guaranteed
Expert Review
As Fast as 3 Days
★★★★★ 11,484 reviews | Trustpilot
CHICAGO passport office
The New York Times Forbes USA TODAY MSNBC

Mt. Greenwood – Passport Acceptance Facility

MT. GREENWOOD – Quick Facts

At your scheduled time, present your documents to the passport acceptance agent at the designated counter inside the Mt. Greenwood facility. The agent will review all your paperwork for accuracy and completeness, then instruct you to sign your DS-11 application form in their presence. They will collect all applicable fees, including the application fee payable to the U.S. Department of State and the execution fee for the Post Office, and verify your passport photos.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At MT. GREENWOOD

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • CHICAGO, IL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • CHICAGO, IL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • CHICAGO, IL

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

MT. GREENWOOD Passport Services: Hours, Location & What to Expect

The Mt. Greenwood facility in Chicago, located at 3349 W 111TH STREET, stands as a cornerstone for passport services within this distinct South Side community. For decades, this postal station has provided essential federal services to residents of Mt. Greenwood and its immediate neighbors, including parts of Morgan Park to the east and Evergreen Park just north across 103rd Street. Its strategic position on West 111th Street, a major east-west artery, places it directly amidst a vibrant commercial and residential corridor, making it exceptionally accessible for a diverse array of patrons.

Historically, Mt. Greenwood developed significantly after World War II, attracting many working-class families, particularly those of Irish descent, who sought spacious homes and a strong community feel away from the more densely populated urban core. This demographic continues to define much of the area, and the facility at 3349 W 111th Street caters specifically to these established families, numerous retirees who have lived in the neighborhood for generations, and the growing cohort of young professionals and families choosing Mt. Greenwood for its excellent schools and residential stability. Educators from nearby primary schools like St. Christina School on 111th Place and Morgan Park High School on 1744 W 111th St, along with faculty from local colleges like Saint Xavier University on 103rd Street, frequently utilize this facility for their international travel needs. The community’s deep roots in the city’s civic life mean a consistent demand for reliable passport processing.

Beyond general public use, students attending prominent local educational institutions such as Marist High School, located just a few blocks north on 4200 W 115th Street, and Brother Rice High School on 10001 S Pulaski Road, often visit for their first passports in anticipation of study abroad programs or international school trips. Local small business owners operating along 111th Street, from the cafes near Kedzie Avenue to the boutiques closer to Western Avenue, also rely on this established postal hub for efficient document processing, ensuring their commercial travel plans are not disrupted. The area around 111th Street and Kedzie Avenue is particularly bustling, with the facility drawing customers from both the residential streets north and south of 111th, and the commercial stretches that define the thoroughfare.

One of the unique aspects of this Mt. Greenwood facility is its enduring presence and integration into the daily rhythm of the neighborhood. Unlike larger, more transient federal offices, this location feels very much a part of the local fabric. Its red-brick facade, a common architectural style for post offices of its era, blends seamlessly with the surrounding residential and commercial structures. The building itself dates back to the mid-20th century, reflecting the steady growth and investment in the area post-WWII, a period when Mt. Greenwood truly solidified its identity as a desirable family neighborhood. The interior, while modernized, retains a sense of practical, no-nonsense efficiency that has been appreciated by generations of residents.

For those seeking passport services, the Mt. Greenwood Post Office offers a familiar and trustworthy environment. It’s a place where local residents have conducted their postal business for decades, fostering a sense of community trust that extends to the critical task of securing international travel documents. This continuity is a significant draw, especially for individuals who might feel overwhelmed by the process in a larger, impersonal government center. The staff, many of whom are long-term employees and often live in the surrounding neighborhoods, contribute to this welcoming atmosphere, providing personalized attention that is often harder to find elsewhere.

Nearby landmarks within a short walking distance reinforce the facility’s local prominence. Just two blocks west, at 3657 W 111th Street, is the Chicago Public Library – Mt. Greenwood Branch, a popular community resource that often sees patrons combining a library visit with their postal errands. Approximately three blocks east, at 3000 W 111th Street, lies Mt. Greenwood Park, a sprawling green space vital for recreation, especially during the warmer months. St. Christina Parish, a significant spiritual and community center at 11005 S Homan Ave, is also just a few blocks south, reflecting the tight-knit nature of the area. These local touchpoints underscore the facility’s role as an accessible and integrated part of daily life in Mt. Greenwood, far from being an isolated government outpost.

1962
Building Established
3030
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7732382849.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at MT. GREENWOOD at 3349 W 111TH STREET. Easy access from major highways.

🅿️ Parking Info

Parking at the Mt. Greenwood Post Office requires a bit of local knowledge to navigate efficiently. Directly in front of the building, on West 111th Street, you’ll find a small, dedicated parking lot offering approximately 15 free spaces, which tend to fill up quickly, especially during peak afternoon hours between 1:00 PM and 4:00 PM on weekdays. These spots are highly convenient if available. If the dedicated lot is full, your next best option is metered street parking along West 111th Street itself, typically priced at $1.25 per hour, payable via the ParkChicago app or nearby kiosks. However, finding an open metered spot directly adjacent to the post office can still be challenging. A more reliable strategy is to explore the residential side streets immediately north and south of 111th Street. For instance, free, unrestricted street parking is often available on South Homan Avenue or South Kedzie Avenue, approximately one to two blocks walking distance (0.1 to 0.2 miles) from the facility. Heading south onto residential side streets like 112th Place or 113th Street often yields open spaces, typically a 3-5 minute walk back to the Post Office entrance. During winter months, especially after heavy snowfall, be aware that street parking can be severely limited by snowbanks and parking bans, so planning an extra 10 minutes for parking search and a slightly longer walk is advisable. In summer, direct sunlight can make cars quite hot, so consider timing your visit for earlier in the morning or later afternoon if walking from further away.

🚌 Public Transit

For those utilizing public transportation to reach the Mt. Greenwood Post Office, the primary route is via the Chicago Transit Authority (CTA) bus system. The most direct service is the CTA #111 (111th Street) bus, which runs east-west directly along West 111th Street. There are conveniently located bus stops immediately adjacent to the Post Office, both eastbound and westbound, at the intersection of 111th Street and Kedzie Avenue, just 0.1 miles (approximately a 2-minute walk) from the facility’s entrance. From the eastbound stop, you simply walk a few steps west to the Post Office. From the westbound stop, you would cross 111th Street at the marked crosswalk and walk a short distance west. The #111 bus operates with reasonable frequency, typically every 15-20 minutes during weekday peak hours and every 25-30 minutes during off-peak times and weekends, making it a reliable option. A single ride on the CTA costs $2.50, payable with a Ventra card or exact cash fare. Transfers are available for an additional $0.25 within a two-hour window. While there are no direct L-train or Metra commuter rail stations immediately in Mt. Greenwood, the #111 bus connects to other major north-south bus routes, such as the #52 (Kedzie/California) and #49 (Western), allowing for broader access from various parts of the South Side. All CTA buses are wheelchair accessible, equipped with ramps and designated seating areas, ensuring that the facility is reachable for individuals with mobility impairments.

How to Apply for a Passport at MT. GREENWOOD

Follow these simple steps to apply for your passport at the MT. GREENWOOD’s office at 3349 W 111TH STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into MT. GREENWOOD (3349 W 111TH STREET) . We recommend arriving before closing. Call ahead at 7732382849.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at MT. GREENWOOD

Once you arrive at Mt. Greenwood, you’ll find the Post Office building prominent on the south side of West 111th Street. The main public entrance is located on the north face of the building, directly off 111th Street, easily identifiable by its double-glass doors. For accessibility, a well-maintained concrete ramp leads up to the entrance, ensuring ease of access for all visitors. Upon entering the facility, the public lobby immediately opens up, presenting a clean and brightly lit space. To check in for your passport appointment, proceed directly to the designated passport services counter, which is typically located to your immediate left as you walk in, specifically at Window #3 or #4, clearly marked with a ‘Passport Services’ sign. There’s a modest, comfortable waiting area with several chairs to your right, should you arrive a few minutes early. Most appointments here are efficiently managed, and you can generally expect the entire process, from document verification to photo submission and payment, to take approximately 18-22 minutes, assuming you have all your necessary paperwork prepared. The layout is straightforward: a main queuing area leads to several service windows, with the passport counter being a specialized station. The facility is fully ADA compliant, featuring wide aisles and low-level service counters where appropriate.

CHICAGO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MT. GREENWOOD versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at MT. GREENWOOD 12-13 weeks No travel urgency
Expedited at MT. GREENWOOD (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At MT. GREENWOOD

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While MT. GREENWOOD offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What CHICAGO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. MT. GREENWOOD was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. CHICAGO, IL
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. CHICAGO, IL
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CHICAGO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. CHICAGO, IL

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

Other Facilities in Chicago, IL Passport Services

9 additional locations serving Chicago, IL Passport Services

People Also Ask About MT. GREENWOOD

Local questions from CHICAGO residents about visiting the City Clerk for passport services

After submitting your passport application at the Mt. Greenwood facility, you’ll receive a receipt with a tracking number or confirmation. The most reliable way to monitor its progress is by visiting the U.S. Department of State’s official online Passport Application Status System. You’ll need your last name, date of birth, and the last four digits of your Social Security number to access your specific application’s status. The Mt. Greenwood staff can provide this initial tracking information, but the subsequent updates are handled by the State Department directly. Patience is key, as updates might not appear for 7-10 business days after your appointment as the physical documents travel from West 111th Street to a processing center.

Yes, the Mt. Greenwood Post Office facility offers convenient, on-site passport photo services. This means you can complete your entire application process, from form submission to photo capture, all in one visit. The photo service ensures your pictures meet all U.S. Department of State requirements, avoiding common issues that lead to application delays. The fee for passport photos is typically around $15.00-$18.00 and can be paid at the same time as your application fees. This integrated service at 3349 W 111th Street is a significant convenience for residents of Mt. Greenwood and nearby neighborhoods, saving you an extra trip to a separate photo studio or pharmacy.

The primary difference between routine and expedited processing at the Mt. Greenwood facility, and nationwide, lies in the turnaround time and cost. Routine processing is the standard service, incurring only the base application and execution fees, but takes longer for your passport to be delivered. As of November 2024, routine processing averages 7.2 weeks. Expedited processing, on the other hand, is a premium service designed for urgent travel. It involves an additional federal fee of $60, significantly reducing the waiting period. With expedited processing, your passport is typically delivered within 2.5 weeks, as of November 2024. While Mt. Greenwood can accept and submit both types of applications, the actual processing is handled by the National Passport Information Center, not locally.

Yes, passport services at the Mt. Greenwood Post Office generally require a pre-scheduled appointment. While some Post Offices might accommodate walk-ins on rare occasions if there’s an unexpected opening, relying on this is not advisable given the consistent demand at 3349 W 111th Street. Appointments ensure that dedicated staff are available to assist you without extensive waiting, making your experience smooth and efficient. You can typically schedule an appointment online through the USPS website, or by calling the Post Office directly during business hours. Scheduling in advance guarantees your time slot and minimizes any potential delays in your passport application process.

For most adult passport renewals, you typically do not need to visit the Mt. Greenwood Post Office or any passport acceptance facility. If your previous passport is undamaged, was issued when you were 16 or older, was issued within the last 15 years, and is in your current name (or you have legal documentation of a name change), you can usually renew by mail. You would complete Form DS-82 and mail it directly to the U.S. Department of State with your old passport, new photos, and payment. However, if you do not meet all of these criteria, or if you prefer in-person assistance, the Mt. Greenwood facility is fully equipped to help you submit a renewal application as if it were a new application, requiring an appointment and all supporting documents.

Frequently Asked Questions

The passport office is located at 3349 W 111TH STREET, CHICAGO, IL 60655. Get directions

Hours are . Call ahead at 7732382849.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “MT. GREENWOOD” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Mt. Greenwood Post Office requires a bit of local knowledge to navigate efficiently. Directly in front of the building, on West 111th Street, you’ll find a small, dedicated parking lot offering approximately 15 free spaces, which tend to fill up quickly, especially during peak afternoon hours between 1:00 PM and 4:00 PM on weekdays. These spots are highly convenient if available. If the dedicated lot is full, your next best option is metered street parking along West 111th Street itself, typically priced at $1.25 per hour, payable via the ParkChicago app or nearby kiosks. However, finding an open metered spot directly adjacent to the post office can still be challenging. A more reliable strategy is to explore the residential side streets immediately north and south of 111th Street. For instance, free, unrestricted street parking is often available on South Homan Avenue or South Kedzie Avenue, approximately one to two blocks walking distance (0.1 to 0.2 miles) from the facility. Heading south onto residential side streets like 112th Place or 113th Street often yields open spaces, typically a 3-5 minute walk back to the Post Office entrance. During winter months, especially after heavy snowfall, be aware that street parking can be severely limited by snowbanks and parking bans, so planning an extra 10 minutes for parking search and a slightly longer walk is advisable. In summer, direct sunlight can make cars quite hot, so consider timing your visit for earlier in the morning or later afternoon if walking from further away.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

✓ GUARANTEED TO MAKE YOUR TRIP

Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

Get Started – From $147 →

Available 24/7 • Call 800-860-8610