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At 3024 N ASHLAND AVENUE in Chicago, the Graceland Postal Store stands as a crucial local resource for residents navigating passport applications. Situated firmly within the vibrant Roscoe Village neighborhood, right at the boundary where it meets the southern edge of Lakeview, this facility occupies a historic brick building that has seen decades of community life unfold around it. The location is strategically positioned, a mere block south of the bustling intersection of Ashland Avenue and Belmont Avenue, and approximately three blocks north of Addison Street, making it readily accessible for a diverse array of Chicagoans. Historically, Ashland Avenue in this stretch developed as a significant commercial artery, supporting the residential growth of areas like Roscoe Village with its unique blend of independent boutiques, family-owned restaurants, and essential services. The Graceland Postal Store itself has been an integral part of this evolving streetscape, adapting to the needs of its patrons over many years.
The primary demographic utilizing this specific passport acceptance facility includes young professionals and new families who have recently moved into the charming, tree-lined streets of Roscoe Village and North Center. These individuals often require passport services for international work assignments, family vacations, or study abroad programs. Additionally, long-time residents of Lakeview, particularly those residing closer to the Southport Corridor just a few blocks east, find its convenient location preferable to navigating more congested downtown options. Retirees planning extended trips abroad also frequently choose Graceland Postal Store for its perceived ease of access and personalized service compared to larger government centers.
One of the unique aspects of the Graceland Postal Store is its deep integration into the immediate community. It’s not simply a transaction point; it feels like a neighborhood institution. The staff members are well-known for their approachable demeanor and detailed knowledge of the passport application process, often guiding applicants through complex forms with a patient, reassuring tone. This stands in contrast to the often hurried environment of larger, more impersonal facilities. Furthermore, the building itself, dating back to 1938, retains a classic Chicago architectural charm, blending seamlessly with the surrounding residential and commercial structures rather than standing out as a stark, modern government outpost. Its large, arched windows and sturdy masonry façade contribute to the established character of Ashland Avenue.
Directly across Ashland Avenue, within two blocks, one can find Hamlin Park, a substantial green space offering a fieldhouse, swimming pool, and athletic fields, frequently visited by neighborhood families. Just three blocks east, at 3206 N Southport Ave, stands the iconic Music Box Theatre, a historic cinema renowned for showing independent and classic films, drawing cultural enthusiasts from across the city. The proximity to the Paulina Brown Line ‘L’ station, roughly 0.6 miles east, also makes it a viable option for those relying on public transit, connecting them directly to Chicago’s downtown Loop without requiring a transfer. The presence of numerous small businesses, such as Beat Kitchen, a popular music venue at 2100 W Belmont Ave, and local bakeries along Belmont, means that individuals often combine their passport appointment with other errands, making the visit highly efficient. The concentration of reputable schools like Audubon Elementary and Lane Tech College Prep in the broader area also contributes to a steady stream of families needing passports for student travel or family holidays. This postal store actively reflects the rhythm and requirements of its surrounding community, making it far more than just a place to mail a letter or apply for a travel document.
Note: The office is closed on all federal holidays. Call ahead at 7736345056.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at GRACELAND POSTAL STORE at 3024 N ASHLAND AVENUE. Easy access from major highways.
Parking around the Graceland Postal Store at 3024 N Ashland Avenue requires careful planning, especially during peak hours. On-street metered parking is available directly on Ashland Avenue, typically costing $2.50 per hour from 8 AM to 9 PM, Monday through Saturday. These spots can be competitive, particularly weekday afternoons. A more reliable option for metered parking can often be found on Belmont Avenue, approximately one block south, or on Addison Street, three blocks north, both offering similar rates but sometimes with slightly better availability. For free, permit-required parking, you might find options on residential side streets like Nelson Street or Cornelia Avenue, but these are primarily zoned for local residents (Zone 383, requiring a city sticker) and usually have limited non-permit spaces. It’s advisable to arrive at least 15-20 minutes prior to your passport appointment to secure a suitable spot. During Chicago’s severe winter months, be mindful of snowbanks significantly reducing available street parking, and in summer, concurrent events at Wrigley Field, just over a mile east, can drastically increase traffic and parking demand in the broader Lakeview area. Consider checking street sweeping schedules posted on signs, as violations are strictly enforced and costly.
Reaching the Graceland Postal Store at 3024 N Ashland Avenue via public transit is quite convenient, given its proximity to several key CTA routes. The most direct bus service is the #9 Ashland bus, which stops directly at the corner of Ashland Avenue and Belmont Avenue, just one block south of the facility. This route operates frequently, typically every 8-12 minutes during weekdays and every 15-20 minutes on weekends. Alternatively, the #77 Belmont bus provides east-west access, with a stop at Ashland and Belmont. From this stop, it’s a straightforward one-block walk north on Ashland Avenue to the postal store. For ‘L’ train commuters, the Paulina Brown Line station is approximately 0.6 miles to the east. Upon exiting the Paulina station, walk west on Roscoe Street for about four blocks until you reach Ashland Avenue, then turn right and walk north for two blocks. The Addison Red Line station is another option, situated about 1.2 miles east near Wrigley Field, requiring a transfer to the #152 Addison bus or a longer walk. A single CTA ride costs $2.50 using a Ventra Card or contactless payment. All CTA buses and ‘L’ stations are wheelchair accessible, ensuring broad accessibility for all visitors to the Graceland Postal Store.
Follow these simple steps to apply for your passport at the GRACELAND POSTAL STORE’s office at 3024 N ASHLAND AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into GRACELAND POSTAL STORE (3024 N ASHLAND AVENUE) . We recommend arriving before closing. Call ahead at 7736345056.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The process at Graceland Postal Store for passport services is designed for efficiency and clarity, ensuring a relatively smooth experience for applicants. Upon arriving at 3024 N Ashland Avenue, you’ll notice the distinctive two-story brick building with its large, traditional windows. The primary entrance for all postal services, including passport appointments, is located on the north side of the building, slightly recessed from Ashland Avenue, identifiable by a standard glass door with the USPS logo prominently displayed. Once inside, the layout is straightforward: a small, dedicated waiting area is immediately to your right, furnished with a few chairs.
To check in for your appointment, proceed directly to the main service counter, which features multiple windows. For passport services, window number three, usually staffed by a passport acceptance agent, is the designated point. You’ll present your appointment confirmation and a valid photo ID. Typical passport appointments here are scheduled for 18-22 minutes, allowing ample time for document review and form processing without feeling rushed. The area is well-lit, and the counter is equipped with an accessible section for individuals using wheelchairs. While the facility maintains a classic postal store aesthetic, it is clean and organized, minimizing potential confusion. Expect a focused and professional interaction, with the staff guiding you through each step to ensure all documentation is correctly completed before submission to the Department of State.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GRACELAND POSTAL STORE versus using our expedited service.
While GRACELAND POSTAL STORE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. GRACELAND POSTAL STORE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CHICAGO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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