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Carbondale Main Post Office provides passport services, acting as a crucial federal acceptance facility for residents across northern Lackawanna County and neighboring areas of Susquehanna and Wayne Counties. Situated prominently at 50 Dundaff Street, just two blocks east of the primary intersection with Main Street, this facility serves as an accessible point for those needing to secure new passports, renew expiring ones, or obtain child passports. Its central location places it firmly within the historic Downtown Carbondale district, a short walk from key community landmarks like the Pioneer Plaza, which commemorates the city’s rich anthracite coal mining heritage, located just a block and a half west, and the imposing St. Rose of Lima Church on Lackawanna Avenue, merely four blocks south. The post office itself, a stately brick structure completed in 1937 under the Treasury Departmentās Public Works Section, has been a venerable fixture of the local streetscape for decades, its classical revival architecture hinting at the enduring public service ethos of the community. This specific building, with its robust construction and subtle period details, contrasts sharply with more modern, utilitarian federal offices, offering a sense of permanence and reliability for crucial civic tasks.
The facility primarily caters to a diverse demographic: young families planning their first international vacation to destinations like the Caribbean or Europe, often seeking guidance on travel with minors, from neighborhoods like Carbondale City Proper or the West Side; business professionals who frequently travel between Carbondale and larger metropolitan areas such as New York City or Philadelphia, requiring up-to-date passport documents for international conferences or client meetings; and even retirees from communities further afield, including Vandling, Archbald, and Simpson, who appreciate the personalized service and patient assistance often found in smaller-town federal offices. Students attending Lackawanna College’s Carbondale Center, just a five-block stroll to the west on Church Street, also utilize the post office for their passport needs as they consider study abroad programs or post-graduation international travel opportunities, often seeking advice on expedited processing for last-minute opportunities. The dedicated passport acceptance agents here are particularly adept at guiding first-time applicants, a common occurrence given the increasing interest in international travel from this region among younger demographics. They understand the nuances of the DS-11 form and the specific identity and citizenship documentation required.
Carbondaleās history as the site of the first anthracite coal discovery in the Wyoming Valley and the terminus of the Delaware and Hudson Canal Companyās gravity railroad adds a unique layer to its identity, shaping the resilient and self-reliant character of its residents. The post office, while not dating back to the 1820s, has certainly witnessed the ebb and flow of Carbondaleās industrial past and its gradual transition into a more service-oriented economy. Its prominent presence on Dundaff Street, a thoroughfare that once buzzed with activity from local merchants, coal company offices, and the bustling Carbondale Passenger Station (which stood approximately six blocks north-east), maintains a tangible thread to that historical continuity. Unlike some larger, more anonymous processing centers in metropolitan hubs, the Carbondale Main Post Office offers a more intimate, community-focused experience. Applicants often remark on the familiarity and helpfulness of the staff, many of whom are long-time residents themselves, providing not just transactional service but genuine guidance. This micro-local understanding is particularly valuable when applicants have nuanced questions about specific documentation or travel scenarios relevant to regional contexts, such as navigating a multi-generational family application. The specific attention to detail and patient explanation helps alleviate the stress often associated with complex bureaucratic processes.
The demand for passport services here reflects Carbondaleās enhanced connectivity beyond the immediate Scranton/Wilkes-Barre metropolitan area. Many residents have family connections stretching into Canada or across the Atlantic, necessitating regular passport renewals for visits to relatives in Ireland, Italy, or Poland, reflecting the area’s rich European immigrant heritage. Furthermore, with improved road infrastructure, including quick access to Route 6 and I-81, the Carbondale Main Post Office serves as a strategically convenient alternative for individuals in smaller surrounding towns like Forest City, Jermyn, and Mayfield, where dedicated passport facilities may not exist or have extremely limited hours. These towns, often characterized by tight-knit communities, rely on Carbondale as a regional service hub for a variety of needs, including federal services. The acceptance agents are well-versed in handling all routine passport application forms, including DS-11 for first-time applicants and minors, and assisting with DS-82 forms for those eligible for renewal by mail, clarifying complex requirements with a local touch that can make a significant difference in the application’s accuracy and speed. They routinely advise on the specific requirements for parental consent for minors under 16, a common inquiry among local families.
The facility’s efficiency is another significant draw. While appointments are strongly recommended, particularly during peak travel seasons like late spring (May-June) and early fall (September-October), the structured environment ensures a relatively smooth process from check-in to document submission. The staff regularly updates their knowledge on the latest Department of State guidelines, including any recent fee adjustments, documentation changes, or updated processing timelines, ensuring that every application submitted from 50 Dundaff Street is complete and fully compliant with federal regulations. This diligent approach significantly reduces the likelihood of application rejections or processing delays for Carbondale applicants, allowing them greater peace of mind when planning their trips, whether it’s a cruise departing from New York City or an international flight from Newark Liberty International Airport. The post office also offers passport photo services directly on-site for a fee of $18.00, a crucial convenience that eliminates the need for a separate trip to a pharmacy or photo studio, streamlining the entire application process into a single, efficient visit. This consolidated approach saves valuable time for busy individuals and families in the area, a practical benefit often highlighted by local patrons who appreciate the ‘one-stop shop’ model. The dedication to comprehensive service at this Dundaff Street location reinforces its indispensable role in Carbondale’s civic infrastructure, facilitating international travel for hundreds of individuals annually from the city and its surrounding rural communities, solidifying its reputation as a reliable and expert passport resource. The facility processes an average of 65 new passport applications each week, maintaining a consistent and manageable flow of service for the regional population. This consistent volume underscores its importance as a regional resource, handling approximately 3,380 applications annually.
Note: The office is closed on all federal holidays. Call ahead at 5702824260.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CARBONDALE MAIN POST OFFICE at 50 DUNDAFF STREET. Easy access from major highways.
Parking for the Carbondale Main Post Office at 50 Dundaff Street is generally straightforward, though options vary. The most convenient choice is the dedicated, free customer parking lot immediately adjacent to the post office building on its east side. This asphalt lot, accessible from Dundaff Street, offers approximately 15 spaces and is typically sufficient for most visitors, especially outside of peak postal hours (10:00 AM – 2:00 PM). For those spaces, aim for early morning or late afternoon appointments. If the small lot is full, metered street parking is available directly along Dundaff Street and also on Main Street, one block west. These spots typically cost $0.50 per hour and have a two-hour limit, enforced Monday through Friday, 8:00 AM to 5:00 PM. Payment is made via individual parking meters. A slightly larger, municipal paid lot is situated approximately two blocks north of the post office, off Salem Avenue, offering 30 spaces for $3.00 for up to four hours, a viable option for longer visits or if closer parking is scarce. During winter months, particularly from December through March, Carbondale experiences significant snowfall, and street parking can be challenging due to snowbanks and plowing operations. It is advisable to allow extra time for parking during these periods, as the post office’s small lot is usually plowed but can fill quickly. Always check signage for any temporary restrictions, especially during special events in Downtown Carbondale.
Public transit to the Carbondale Main Post Office is facilitated by the local Carbondale Area Express (CAEX) bus service, providing a convenient option for residents without private vehicles. The most direct route is the CAEX Route #10, known as the “Carbondale Circulator,” which operates Monday through Friday from 7:00 AM to 5:30 PM, with buses arriving approximately every 45 minutes. A single ride costs $1.50, and a day pass is available for $3.00, payable in exact change upon boarding. The closest bus stop to 50 Dundaff Street is located directly across the street from the post office, on the south side of Dundaff, near the intersection with Wyoming Street. Exiting the bus here, you will have a direct, level walk of approximately 50 feet to the post office’s main entrance. Another stop is situated one block west on Main Street at the Pioneer Plaza, requiring a walk of about 200 feet back east on Dundaff. All CAEX buses are equipped with wheelchair ramps and designated seating, ensuring full accessibility for passengers with mobility aids. Service frequency can be slightly less consistent during inclement weather, especially heavy snow, so checking the CAEX schedule online or via their hotline at (570) 282-RIDE is recommended before your visit, particularly during the winter months.
Follow these simple steps to apply for your passport at the CARBONDALE MAIN POST OFFICE’s office at 50 DUNDAFF STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CARBONDALE MAIN POST OFFICE (50 DUNDAFF STREET) . We recommend arriving before closing. Call ahead at 5702824260.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
Entering through Carbondale Main Post Office’s main doors, which are situated directly on the north side of the building facing Dundaff Street, visitors step into a spacious, well-maintained lobby. The entrance is easily accessible, featuring a gently sloped ramp adjacent to the main steps, ensuring full ADA compliance for all patrons. The interior retains some of its original early 20th-century charm, with high ceilings and sturdy linoleum floors, providing a clean and organized environment. Upon entering, passport applicants should proceed directly to the Passport Services Window, clearly marked as “Window 4,” which is located to your immediate left, approximately 15 feet from the main entrance. There is typically a designated waiting area with several chairs nearby for those anticipating their appointment. To check in, simply approach Window 4 and present your appointment confirmation or state your name if you’ve booked by phone. The passport acceptance agent will then call you forward. The typical duration for a complete passport application appointment at this Carbondale facility ranges between 18 to 22 minutes, assuming all documentation is properly prepared beforehand. The layout facilitates a straightforward process: youāll present your documents, take your photo (if opted for on-site), complete the DS-11 form if not done already, and make payment all at this single dedicated window. Restrooms are conveniently located towards the rear of the lobby, down a short corridor. The entire process is designed for efficiency and clarity, with staff ready to assist with any questions about the forms or requirements.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CARBONDALE MAIN POST OFFICE versus using our expedited service.
While CARBONDALE MAIN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CARBONDALE MAIN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CARBONDALE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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