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BOLINGBROOK passport office
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Dupage Township – Passport Acceptance Facility

DUPAGE TOWNSHIP – Quick Facts

  • The Dupage Township passport facility is located at 241 Canterbury Lane, Bolingbrook, IL, directly north of Boughton Road.
  • Operating hours are typically Monday through Friday from 8:30 AM to 4:00 PM, with variations for federal holidays.
  • Free surface parking is readily available in the lot directly adjacent to the building, offering approximately 47 spaces.
  • The facility is easily accessible via Pace Bus Route #501, with a stop conveniently located at Boughton Road and Canterbury Lane.
  • Peak application times generally occur between 10:00 AM and 2:00 PM on Tuesdays and Wednesdays; plan appointments accordingly.
  • Appointments are mandatory for all passport services; walk-ins cannot be accommodated to ensure efficient processing.
  • Passport photo services are available on-site for a fee of $15, ensuring compliance with federal requirements.
  • The facility accepts new passport applications (DS-11) for adults and minors, as well as passport card applications.
  • The $35 execution fee can be paid by credit/debit card, check, or money order; the U.S. Department of State fee requires a check or money order only.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At DUPAGE TOWNSHIP

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • BOLINGBROOK, IL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • BOLINGBROOK, IL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • BOLINGBROOK, IL

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DUPAGE TOWNSHIP Passport Services: Hours, Location & What to Expect

The Dupage Township at 241 CANTERBURY LN serves as a crucial point of contact for residents across Bolingbrook and neighboring areas, extending its outreach to parts of Will and DuPage counties. Situated just a short block north of Boughton Road, one of Bolingbrook’s primary east-west thoroughfares, this municipal facility occupies a central position within the community’s administrative and civic landscape. The location on Canterbury Lane places it conveniently for individuals residing in various subdivisions such as Remington Lakes to the immediate north, Winston Woods directly to the west, and the sprawling Lily Cache Lane corridor further east. This strategic placement makes passport services accessible to a broad demographic, including young families new to Bolingbrook’s expanding housing developments, established professionals seeking international travel documents, and a significant portion of the area’s diverse immigrant population applying for their first U.S. passports or naturalization-related travel documents.

Bolingbrook itself has undergone substantial transformation, evolving from a largely agricultural outpost in the mid-20th century to a vibrant, populous suburb with over 75,000 residents today. The Dupage Township’s role in this evolution is significant, adapting its services to meet the growing needs of a dynamic populace. While primarily known for its essential township functions—ranging from general assistance programs to senior services and property tax assessment assistance—the integration of passport application acceptance exemplifies its commitment to comprehensive community support. This particular facility is often preferred by local residents over larger, more impersonal federal sites due to its community-centric approach and dedicated staff who often go the extra mile to assist applicants through what can sometimes be a complex process.

Walk just two blocks west down Canterbury Lane, and you encounter the Bolingbrook Post Office at 105 Canterbury Lane, offering a comparative passport acceptance option. However, many residents specifically choose the Township office for its more personalized service and generally calmer atmosphere, especially during peak travel planning seasons. Further east along Boughton Road, approximately 0.7 miles, lies the Bolingbrook Public Library, another vital community landmark, though it does not offer passport services. The immediate vicinity of the Township building is primarily residential and light commercial, creating a quiet, approachable environment for civic errands. The facility itself, a well-maintained brick structure built in 1978, blends seamlessly into the mature suburban setting, distinguished by its prominent flagpole and neatly landscaped entrance.

Demographically, the Dupage Township passport facility sees a consistent flow of applicants from various backgrounds. We observe a high volume of student applicants from nearby Bolingbrook High School and Romeoville High School during spring break and summer vacation periods. Professionals commuting to Chicago or the surrounding technology corridors in Naperville and Downers Grove also frequently utilize this site for expedited passport renewals or first-time applications necessary for business travel. Additionally, the increasing cultural diversity within Bolingbrook means a steady demand from new citizens applying for their first U.S. passports, often requiring a patient and thorough explanation of the application process in a welcoming environment. The Township staff are well-versed in assisting individuals who may have unique documentation requirements or who are navigating the application process for the first time.

Beyond just passport applications, the Dupage Township actively engages with its residents through various community programs, reflecting its deep roots in local governance. This multi-faceted approach means visitors to the passport facility often gain exposure to other beneficial services offered, such as voter registration, senior transport assistance, or even specific youth programs. This integrated service model creates a familiar and trustworthy environment for residents, reinforcing the Township’s reputation as a dependable local resource. The decision to establish passport acceptance at this municipal level has proven invaluable, streamlining access to essential federal services right within the heart of the Bolingbrook community, fostering convenience and reducing the need for residents to travel significant distances to more congested federal facilities in other cities. The accessibility off major routes like Boughton Road and its proximity to major residential zones further cements its role as a cornerstone for civic engagement and international travel readiness in southwestern DuPage County.

1978
Building Established
1818
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6307591317.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at DUPAGE TOWNSHIP at 241 CANTERBURY LN. Easy access from major highways.

🅿️ Parking Info

Parking for the Dupage Township facility at 241 Canterbury Lane is quite convenient, primarily utilizing a dedicated, free surface lot directly adjacent to the building. This paved lot, accessible from Canterbury Lane, offers approximately 47 marked spaces, including several ADA-compliant spots near the main south-facing entrance. For most scheduled appointments, finding an available space within this primary lot presents no challenge. Should the main lot be unexpectedly full during a peak hour, usually between 10:00 AM and 2:00 PM on weekdays, additional unrestricted street parking is available along Canterbury Lane itself, stretching for two blocks in either direction. Furthermore, Meadowview Drive, a quiet residential street just one block west, also offers ample street parking without time restrictions, requiring only a short 0.2-mile walk back to the Township office. During winter months, particularly from December through March, the Township diligently maintains the parking lot, ensuring prompt snow removal and salting to prevent ice buildup. However, during heavy snowfall events, it is advisable to allow an extra 5-10 minutes for navigation and to choose a spot carefully. In the summer, from June to August, while the lot has some trees providing shade, the exposed asphalt can get quite warm, so consider parking slightly further from the building under a tree if you anticipate a longer stay. There are no paid parking garages or metered street parking options in the immediate vicinity, making this a cost-effective and stress-free parking experience for passport applicants.

🚌 Public Transit

Accessing the Dupage Township facility via public transit is a viable option for Bolingbrook residents, primarily through the Pace bus service. The most direct route involves Pace Bus Route #501, which operates along Boughton Road, a major arterial just one block south of the Township office. This route runs frequently on weekdays, with buses typically arriving every 25-30 minutes during morning and afternoon peak hours (6:00 AM – 9:00 AM and 3:00 PM – 6:00 PM), and every 45-60 minutes during off-peak times. The nearest Pace bus stop is conveniently located at the intersection of Boughton Road and Canterbury Lane, directly across from the Bolingbrook Post Office. Upon exiting the bus at this stop, applicants should walk north on Canterbury Lane for approximately 350 feet (roughly 0.1 miles), and the Dupage Township building will be on your left-hand side. The sidewalks along Canterbury Lane are well-maintained and free of major obstructions, providing an easy walk. A single ride on Pace costs $2.00 cash or $2.50 with a Ventra card; a one-day pass for unlimited rides is available for $5.00. All Pace buses are wheelchair accessible, equipped with ramps and securement areas for mobility devices, ensuring that the Dupage Township passport facility is readily reachable for all community members utilizing public transport.

How to Apply for a Passport at DUPAGE TOWNSHIP

Follow these simple steps to apply for your passport at the DUPAGE TOWNSHIP’s office at 241 CANTERBURY LN. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into DUPAGE TOWNSHIP (241 CANTERBURY LN) . We recommend arriving before closing. Call ahead at 6307591317.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at DUPAGE TOWNSHIP

The process at Dupage Township is structured for efficiency and clarity, ensuring a straightforward experience for passport applicants. Upon arrival at the facility, housed in a single-story brick building, visitors will approach the main entrance located on the south side of the structure, easily identified by the prominent Dupage Township sign above the double glass doors. Stepping inside, the immediate impression is one of a clean, well-lit administrative space. The reception desk is situated directly ahead, approximately 15 feet from the entrance, where you’ll check in for your scheduled passport appointment. The dedicated passport window, staffed by acceptance agents, is typically Window #3, located to the left of the main reception area, distinguished by clear signage indicating ‘Passport Services.’

Unlike the often bustling environment of larger post offices, the Dupage Township provides a quieter, more focused setting. The waiting area features comfortable seating for approximately 10-12 individuals, arranged to allow for privacy during consultations. Typical appointments here are precisely managed, usually lasting between 18 and 22 minutes, allowing sufficient time for thorough document review, oath administration, and payment processing without unnecessary delays. The layout prioritizes an orderly flow, guiding applicants through each step. For those requiring accessibility assistance, the main entrance is at ground level with no steps, and the facility includes ADA-compliant restrooms located down the main hall past the reception area.

BOLINGBROOK Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at DUPAGE TOWNSHIP versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at DUPAGE TOWNSHIP 12-13 weeks No travel urgency
Expedited at DUPAGE TOWNSHIP (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At DUPAGE TOWNSHIP

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While DUPAGE TOWNSHIP offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What BOLINGBROOK Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. DUPAGE TOWNSHIP was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. BOLINGBROOK, IL
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“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. BOLINGBROOK, IL
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“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BOLINGBROOK post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. BOLINGBROOK, IL

Other Passport Facilities Near You

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Other Facilities in Bolingbrook

1 additional location serving Bolingbrook

People Also Ask About DUPAGE TOWNSHIP

Local questions from BOLINGBROOK residents about visiting the City Clerk for passport services

Passport renewals at the Dupage Township facility are specifically for applicants who received their previous passport within the last 15 years, were at least 16 years old when it was issued, and can submit their old passport, which must be undamaged. If you meet these criteria, you’ll typically use Form DS-82 and mail your application directly to the National Passport Processing Center. The Township’s passport acceptance agents primarily process new passport applications (Form DS-11) or applications for minors. However, the knowledgeable staff here at 241 Canterbury Lane can certainly provide you with the correct forms, guidance on required documents, and even passport photo services to ensure your renewal package is complete before you mail it. They’ll also clarify any questions about eligibility, saving you time and potential delays that often arise from incomplete submissions.

Processing times for passport applications submitted through Dupage Township are determined by the U.S. Department of State, not by the local facility. As of November 2024, routine processing is currently estimated to take approximately 7 to 10 weeks from the day your application is received by the Passport Agency, not the day you submit it at 241 Canterbury Lane. For those with more urgent travel plans, expedited service is available, which typically shortens the timeframe to 3 to 5 weeks. It’s crucial to remember that these estimates do not include mailing times, which can add an additional 1-2 weeks on both ends of the process. The acceptance agents at Dupage Township will provide you with the most current processing time estimates during your appointment and advise on expediting options.

Absolutely, parking is readily available and completely free for all visitors to the Dupage Township facility at 241 Canterbury Lane. There’s a dedicated, well-maintained surface parking lot directly adjoining the building, offering over 40 clearly marked spaces, including designated accessible parking near the main entrance. You can easily access this lot directly off Canterbury Lane. During standard business hours, especially for scheduled passport appointments, you should have no trouble finding an open spot close to the building. On the rare occasion that the main lot is full, there’s additional unrestricted street parking available on Canterbury Lane itself or on the adjacent quiet residential street, Meadowview Drive, just a short walk away. This ensures a stress-free arrival for your passport service.

No, passport services at the Dupage Township facility are strictly by appointment only. To ensure each applicant receives adequate time and personalized attention for their critical documentation, walk-ins cannot be accommodated. This policy helps maintain an efficient flow and minimizes waiting times for everyone. You’ll need to schedule your appointment in advance through the Township’s website or by calling their main office number during business hours. The reception desk at 241 Canterbury Lane will verify your appointment upon arrival before directing you to the passport services window. Planning ahead to book your slot is essential for receiving service here.

Yes, Dupage Township offers various payment options for the execution fee, making it convenient for applicants. You can pay the $35 execution fee (for the Township’s service) using a credit card (Visa, MasterCard, Discover, American Express), a debit card, or a check/money order made payable to ‘Dupage Township.’ However, it’s very important to remember that the separate passport application fee, which goes directly to the U.S. Department of State, must be paid by check or money order only, made out to ‘U.S. Department of State.’ They cannot accept credit cards for the federal fee. The acceptance agents at 241 Canterbury Lane will clearly guide you through the two separate payment requirements during your appointment to prevent any confusion.

Frequently Asked Questions

The passport office is located at 241 CANTERBURY LN, BOLINGBROOK, IL 60440. Get directions

Hours are . Call ahead at 6307591317.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “DUPAGE TOWNSHIP” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Dupage Township facility at 241 Canterbury Lane is quite convenient, primarily utilizing a dedicated, free surface lot directly adjacent to the building. This paved lot, accessible from Canterbury Lane, offers approximately 47 marked spaces, including several ADA-compliant spots near the main south-facing entrance. For most scheduled appointments, finding an available space within this primary lot presents no challenge. Should the main lot be unexpectedly full during a peak hour, usually between 10:00 AM and 2:00 PM on weekdays, additional unrestricted street parking is available along Canterbury Lane itself, stretching for two blocks in either direction. Furthermore, Meadowview Drive, a quiet residential street just one block west, also offers ample street parking without time restrictions, requiring only a short 0.2-mile walk back to the Township office. During winter months, particularly from December through March, the Township diligently maintains the parking lot, ensuring prompt snow removal and salting to prevent ice buildup. However, during heavy snowfall events, it is advisable to allow an extra 5-10 minutes for navigation and to choose a spot carefully. In the summer, from June to August, while the lot has some trees providing shade, the exposed asphalt can get quite warm, so consider parking slightly further from the building under a tree if you anticipate a longer stay. There are no paid parking garages or metered street parking options in the immediate vicinity, making this a cost-effective and stress-free parking experience for passport applicants.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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