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Waterloo Post Office Passport Services

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Waterloo Post Office – Passport Acceptance Facility

WATERLOO POST OFFICE – Quick Facts

  • The Waterloo Post Office is located at 2 East Main Street, directly in the heart of downtown Waterloo, NY, easily accessible from Gorham Street.
  • Passport services are typically available by appointment during regular business hours, usually Monday through Friday, 9:00 AM to 4:00 PM, though specific passport hours may vary.
  • A free parking lot is available directly behind the building, accessible from Gorham Street, providing approximately 15-20 spaces for visitors.
  • Appointments are required for all passport services to ensure dedicated attention and efficient processing for each applicant.
  • On-site passport photo services are provided, ensuring your photos meet all U.S. Department of State specifications for a nominal fee of approximately $15.
  • This facility processes new passport book applications (Form DS-11), passport card applications, and offers renewal services for eligible applicants.
  • Payment for the application fee (to the State Department) must be a check or money order, while the $35 execution fee (to USPS) can be paid by credit card or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At WATERLOO POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • WATERLOO, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • WATERLOO, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • WATERLOO, NY

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WATERLOO POST OFFICE Passport Services: Hours, Location & What to Expect

At 2 EAST MAIN STREET in Waterloo, the Waterloo Post Office stands as a cornerstone of the village’s civic infrastructure, serving as the primary passport acceptance facility for residents across the Seneca County region. Situated directly on the bustling East Main Street corridor, just east of its intersection with Gorham Street, this federal building is easily recognizable amidst the historic architecture of downtown Waterloo. Its strategic location makes it highly accessible for families from the Waterloo Central School District, seniors residing near the Huntington Living Center, and even commuters from neighboring Seneca Falls seeking passport services without traveling into larger cities like Rochester or Syracuse. The post office itself, a robust brick edifice constructed in 1958, reflects a classic utilitarian design typical of mid-20th century federal buildings, yet it possesses an understated charm that harmonizes with Waterloo’s small-town character. For decades, it has been more than just a place to mail letters; it has been an essential connection point for official government services, including the crucial function of processing U.S. passport applications.

The clientele utilizing this particular facility is diverse, extending beyond Waterloo’s immediate population of approximately 5,000 residents. Individuals from nearby townships such as Fayette, Junius, and Varick frequently make the short drive to East Main Street, valuing the personal attention and often shorter wait times compared to larger, busier county clerk offices. Young professionals contemplating international career opportunities, families planning their first overseas vacation to destinations like Cancún or Rome, and even college students from Hobart and William Smith Colleges in Geneva preparing for study abroad programs find the Waterloo Post Office a reliable and convenient option. Its central position within the village means it is within easy walking distance of several local businesses and landmarks. Directly adjacent to the west is Community Bank, N.A., offering convenient banking services, while Valley Pharmacy is just across the street at 12 West Main Street, useful for last-minute needs before an appointment. Approximately two blocks west, residents find the Waterloo Village Hall at 100 West Main Street, and just a bit further, the historic Waterloo Library & Historical Society on Williams Street, highlighting the area’s rich past. To the south, within a quarter-mile, lies Oak Island, a peaceful park nestled in the Seneca River, providing a pleasant local landmark.

Waterloo itself holds significant historical importance as the declared birthplace of Memorial Day in 1866, a legacy proudly commemorated throughout the village, often with events centered around Main Street. The post office, while not dating back to the Civil War era, certainly plays its part in the continuum of community service that defines Waterloo. Its role in passport services became increasingly vital during periods of heightened international travel, adapting to evolving federal requirements and technological advancements. The dedicated staff are integral to this process, often developing a rapport with repeat applicants or local families over many years. They guide applicants through the nuances of the DS-11 form, proof of citizenship requirements, and the often-confusing passport photo specifications. Unlike larger, purely administrative government facilities, the post office environment here is designed for practical, everyday interactions, making the passport application process feel less daunting. The consistency of operation and the approachable nature of the acceptance agents contribute significantly to its reputation as an authoritative source for passport information and submission.

The demand for passport services here ebbs and flows with seasonal travel patterns, with peak application periods typically occurring between January and May as families plan for summer vacations, and a smaller surge in late summer for fall international student travel. Despite these fluctuations, the Waterloo Post Office maintains consistent service, often requiring appointments to ensure efficient processing for each applicant. This systematic approach minimizes unexpected delays and allows staff to dedicate ample time to each individual’s needs, preventing common errors that can lead to application rejections or prolonged processing times. The facility acts as a crucial conduit between local residents and the U.S. Department of State, ensuring that all necessary documents are correctly assembled and forwarded, adhering strictly to federal guidelines. For anyone in the immediate Waterloo area or the surrounding Seneca County communities, the Waterloo Post Office at 2 East Main Street represents a trusted, accessible, and historically embedded resource for securing vital international travel documents.

1958
Building Established
2828
Years as Facility
4242
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 9:00-13:30, 14:30-16:00 Open
Tuesday 9:00-13:30, 14:30-16:00 Open
Wednesday 9:00-13:30, 14:30-16:00 Open
Thursday 9:00-13:30, 14:30-16:00 Open
Friday 9:00-13:30, 14:30-16:00 Open
Saturday 9:00-11:00 Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3155395058.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at WATERLOO POST OFFICE at 2 EAST MAIN STREET. Easy access from major highways.

🅿️ Parking Info

Parking at the Waterloo Post Office on East Main Street is relatively straightforward, a notable advantage over busier urban facilities. The most convenient option is the small, dedicated parking lot situated directly behind the post office building, accessible via a driveway just off Gorham Street. This lot offers approximately 15-20 free spaces, though availability can vary, especially during peak postal hours between 10 AM and 2 PM. For those arriving for passport appointments, aiming for early morning or late afternoon typically yields better chances of securing a spot in this rear lot, which provides direct, albeit unofficial, access to the back entrance or a short walk around to the main front entrance on East Main Street. Alternatively, ample free street parking is generally available along both East Main Street and Gorham Street. On East Main Street, within a block of the post office, you’ll often find unmetered spaces. During the winter months, typically from November through March, be mindful of snow removal regulations, which might restrict overnight parking or require temporary relocation during plowing operations; check local Waterloo village signage. Summer months, while pleasant, can sometimes see parking slightly more congested due to local events or increased foot traffic in the downtown area. If the immediate street parking is full, additional spaces can usually be found on Virginia Street, just one block south, requiring a walk of approximately 0.15 miles, or two short blocks. Always allow an extra 5-10 minutes to locate parking, especially if your appointment is mid-day, to ensure a stress-free start to your visit.

🚌 Public Transit

While Waterloo is not served by a complex network of urban transit, the Seneca Transit Service (STS) does provide a vital connection for residents, offering a viable option for reaching the Waterloo Post Office. The STS Route 1 bus is the most relevant line, which operates generally along the Main Street corridor. A key bus stop is conveniently located at the intersection of East Main Street and Gorham Street, placing you just steps away from the post office at 2 East Main Street. From the STS Route 1 stop on East Main Street, facing east, the post office is merely a 100-foot walk in the same direction. If approaching from the west, the stop directly in front of the Community Bank, N.A., at 2 West Main Street, puts you a brief stroll of about 0.05 miles or less than one block east. STS buses typically run hourly on weekdays from approximately 7:00 AM to 5:00 PM, with reduced service on Saturdays and no service on Sundays. A single ride costs $1.50, and exact change is appreciated, though drivers can make change for larger bills. All STS buses are equipped with wheelchair lifts and designated seating, ensuring full accessibility for all passengers. For up-to-date schedules and fare information, checking the Seneca Transit Service website or calling their local office is recommended before planning your trip.

How to Apply for a Passport at WATERLOO POST OFFICE

Follow these simple steps to apply for your passport at the WATERLOO POST OFFICE’s office at 2 EAST MAIN STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into WATERLOO POST OFFICE (2 EAST MAIN STREET) 9:00-13:30, 14:30-16:00. We recommend arriving before closing. Call ahead at 3155395058.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at WATERLOO POST OFFICE

Waterloo Post Office welcomes visitors to a streamlined and professional environment tailored for passport application services. Upon arrival, applicants will typically find the primary entrance located on the building’s north face, directly off East Main Street, usually through a single set of double doors. The lobby reveals a classic post office interior, often characterized by sturdy counters and clear directional signage. For passport services specifically, proceed directly to Window 3, or locate the dedicated passport service counter, which is generally positioned to the right upon entering the main lobby, clearly marked with a “Passport Services” sign. There is a modest waiting area with a few chairs available for those arriving slightly early for their scheduled appointment.

When your turn arrives, a knowledgeable passport acceptance agent will greet you and guide you through each step of the application process. These appointments are efficiently structured, typically lasting between 18 to 22 minutes for a single adult application, assuming all documents are in order. The layout provides ample counter space for document review and form signing. If you require passport photos, these can often be taken on-site, adding a few minutes to your visit. The facility is fully accessible, featuring a ramp at the entrance for wheelchair users and wide aisles within the lobby, ensuring comfortable navigation for all visitors. The staff are adept at handling both routine and expedited service requests, ensuring a clear understanding of processing times and fees before you depart. The focus is on accuracy and clarity, making the application experience as smooth as possible.

WATERLOO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at WATERLOO POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at WATERLOO POST OFFICE 12-13 weeks No travel urgency
Expedited at WATERLOO POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At WATERLOO POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While WATERLOO POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What WATERLOO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. WATERLOO POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. WATERLOO, NY
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. WATERLOO, NY
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The WATERLOO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. WATERLOO, NY

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People Also Ask About WATERLOO POST OFFICE

Local questions from WATERLOO residents about visiting the City Clerk for passport services

Yes, the Waterloo Post Office at 2 East Main Street provides convenient on-site passport photo services. This means you won’t need to make an additional stop at a separate photography studio or drug store before your appointment. The acceptance agents are trained to take compliant 2×2 inch passport photos that meet all U.S. Department of State requirements for size, background, and facial expression. The cost for passport photos is typically around $15, which can be paid at the time of your appointment. This integrated service helps streamline your application process, ensuring your photos are correct and reducing potential delays from non-compliant images. We recommend confirming this service is available when you schedule your appointment, just to be certain.

The primary distinction between routine and expedited passport processing lies in the speed of delivery and associated costs. Routine processing is the standard service, which typically takes a longer duration and is suitable for those without immediate travel plans. Expedited processing, on the other hand, significantly shortens the waiting period for an additional government fee of $60, plus any overnight delivery charges. At the Waterloo Post Office, you can apply for either service, with the fees submitted directly to the U.S. Department of State. Choosing expedited service ensures your application is processed faster by the passport agency, making it ideal for unforeseen travel or tight deadlines. Always verify the current processing times when applying, as they can fluctuate based on demand.

When applying for a passport at the Waterloo Post Office, it’s crucial to understand the payment structure. The passport application fee, which goes directly to the U.S. Department of State, must be paid by check or money order. Unfortunately, credit or debit cards are not accepted for this portion of the payment. However, the separate passport acceptance fee charged by the Post Office itself (currently $35) can typically be paid using a credit card, debit card, or money order. It’s always best to come prepared with both a checkbook and a credit card to cover all potential fees, ensuring a smooth transaction during your visit to our 2 East Main Street location.

Absolutely, parking is readily available for visitors to the Waterloo Post Office on East Main Street. We offer a convenient, free parking lot situated directly behind the building, accessible via a short driveway off Gorham Street. This lot provides approximately 15 to 20 spaces, making it the most direct option for your passport appointment. If this lot happens to be full during peak hours, there’s usually ample free street parking available along East Main Street itself, within one block’s walk, or on nearby side streets like Virginia Street. We recommend arriving a few minutes early for your appointment to comfortably find a suitable spot, particularly if visiting during the bustling midday period.

For minors under the age of 16 needing a passport, the process requires specific attention to detail at the Waterloo Post Office. Both parents or legal guardians must generally appear in person with the child when applying. You will need to bring proof of the child’s U.S. citizenship (original birth certificate or previous passport), proof of parental relationship, and your own valid government-issued identification. The DS-11 form must be filled out, but not signed beforehand. Our acceptance agents at 2 East Main Street are highly experienced in guiding families through these particular requirements, ensuring all necessary documentation and consents are correctly in place for a successful application for your child.

Frequently Asked Questions

The passport office is located at 2 EAST MAIN STREET, WATERLOO, NY 13165. Get directions

Hours are 9:00-13:30, 14:30-16:00. Call ahead at 3155395058.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “WATERLOO POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Waterloo Post Office on East Main Street is relatively straightforward, a notable advantage over busier urban facilities. The most convenient option is the small, dedicated parking lot situated directly behind the post office building, accessible via a driveway just off Gorham Street. This lot offers approximately 15-20 free spaces, though availability can vary, especially during peak postal hours between 10 AM and 2 PM. For those arriving for passport appointments, aiming for early morning or late afternoon typically yields better chances of securing a spot in this rear lot, which provides direct, albeit unofficial, access to the back entrance or a short walk around to the main front entrance on East Main Street. Alternatively, ample free street parking is generally available along both East Main Street and Gorham Street. On East Main Street, within a block of the post office, you’ll often find unmetered spaces. During the winter months, typically from November through March, be mindful of snow removal regulations, which might restrict overnight parking or require temporary relocation during plowing operations; check local Waterloo village signage. Summer months, while pleasant, can sometimes see parking slightly more congested due to local events or increased foot traffic in the downtown area. If the immediate street parking is full, additional spaces can usually be found on Virginia Street, just one block south, requiring a walk of approximately 0.15 miles, or two short blocks. Always allow an extra 5-10 minutes to locate parking, especially if your appointment is mid-day, to ensure a stress-free start to your visit.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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