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Des Moines Post Office Passport Services

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DES MOINES passport office
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Des Moines Post Office – Passport Acceptance Facility

DES MOINES POST OFFICE – Quick Facts

  • Professional passport acceptance services
  • Experienced staff to guide you through the process
  • Bring all required documents and forms
  • Serving DES MOINES residents and surrounding areas
  • New applications and renewals accepted

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At DES MOINES POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • DES MOINES, IA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • DES MOINES, IA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • DES MOINES, IA

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

DES MOINES POST OFFICE Passport Services: Hours, Location & What to Expect

Strategically located to serve the diverse needs of the Des Moines community, the Des Moines Post Office is much more than just a hub for mail. We proudly stand as a designated U.S. passport acceptance facility, providing an essential local resource for residents preparing for international travel. Whether you’re a first-time applicant from the downtown area, renewing an expired passport from the west side, or needing to submit applications for your family, our experienced staff are here to guide you through the process, ensuring all documentation and photo requirements are met with precision. This critical service spares Des Moines residents the inconvenience of traveling outside the city for official passport processing.

Our facility is specifically designed with the convenience of Des Moines residents in mind, making your visit as smooth as possible. We offer ample, easily accessible parking right on-site, removing the common urban hassle of finding a spot. The entire building is fully ADA compliant, ensuring accessibility for every member of our community. For passport services, to minimize wait times and ensure dedicated attention, appointments are highly recommended and can be conveniently scheduled in advance. This allows our team to provide personalized assistance, making your passport application experience efficient and stress-free.

Beyond passports, we continue to offer comprehensive postal services, ensuring all your mailing and shipping needs are met with the same professional care. The Des Moines Post Office is deeply committed to supporting our neighbors, connecting them to vital government services and the wider world. We understand the importance of reliable, friendly service and strive to be a trusted, accessible resource for all your postal needs and international travel preparations right here in Des Moines. Come experience the convenience and professional support that makes us a cornerstone of the Des Moines community.

1986
Building Established
3939
Years as Facility
8383
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:45-15:30 Open
Tuesday 8:45-15:30 Open
Wednesday 8:45-15:30 Open
Thursday 8:45-15:30 Open
Friday 8:45-15:30 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5152837585.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at DES MOINES POST OFFICE at 1165 SECOND AVE. Easy access from major highways.

🅿️ Parking Info

Parking options near DES MOINES POST OFFICE may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

🚌 Public Transit

Public transportation options may be available to reach DES MOINES POST OFFICE in DES MOINES. Check local transit schedules for routes and stops near 1165 SECOND AVE.

How to Apply for a Passport at DES MOINES POST OFFICE

Follow these simple steps to apply for your passport at the DES MOINES POST OFFICE’s office at 1165 SECOND AVE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into DES MOINES POST OFFICE (1165 SECOND AVE) 8:45-15:30. We recommend arriving before closing. Call ahead at 5152837585.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at DES MOINES POST OFFICE

When visiting DES MOINES POST OFFICE in DES MOINES, plan to arrive 10-15 minutes early for your appointment. Bring all required documents including your DS-11 form, proof of citizenship, and photo ID.

DES MOINES Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at DES MOINES POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at DES MOINES POST OFFICE 12-13 weeks No travel urgency
Expedited at DES MOINES POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At DES MOINES POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While DES MOINES POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What DES MOINES Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. DES MOINES POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. DES MOINES, IA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. DES MOINES, IA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The DES MOINES post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. DES MOINES, IA

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People Also Ask About DES MOINES POST OFFICE

Local questions from DES MOINES residents about visiting the City Clerk for passport services

While the DES MOINES POST OFFICE at 1165 2nd Ave does accept walk-ins for passport applications, it’s highly recommended to schedule an appointment online via the USPS Retail Customer Appointment Scheduler. This ensures quicker service and helps avoid potentially long waits, especially during peak hours.

You will need proof of U.S. citizenship (original birth certificate or previous passport), valid photo ID, a completed DS-11 form (do not sign it beforehand), and two identical, recent passport-compliant photos. If you need photos, several local pharmacies near the DES MOINES POST OFFICE offer quick passport photo services.

Yes, you’ll have two separate payments. The passport application fee must be paid by check or money order made out to the ‘U.S. Department of State.’ The DES MOINES POST OFFICE acceptance facility fee can be paid by check, money order, debit, or credit card, so ensure both payment methods are prepared.

While the DES MOINES POST OFFICE promptly processes and mails your application, the actual passport processing times are determined by the U.S. Department of State and can vary. Standard processing is typically 6-8 weeks, but you can check the State Department’s website for current estimates or opt for expedited service for an additional fee.

The DES MOINES POST OFFICE at 1165 2nd Ave typically offers passport acceptance services Monday through Friday, with limited Saturday hours often available. It’s always best to verify current passport service hours or schedule your appointment online, as these can sometimes differ from the general retail counter hours.

Frequently Asked Questions

The passport office is located at 1165 SECOND AVE, DES MOINES, IA 50318. Get directions

Hours are 8:45-15:30. Call ahead at 5152837585.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “DES MOINES POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking options near DES MOINES POST OFFICE may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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Available 24/7 • Call 800-860-8610