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Pepeekeo Post Office Passport Services

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Pepeekeo Post Office – Passport Acceptance Facility

PEPEEKEO POST OFFICE – Quick Facts

  • Professional passport acceptance services
  • Experienced staff to guide you through the process
  • Bring all required documents and forms
  • Serving PEPEEKEO residents and surrounding areas
  • New applications and renewals accepted

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At PEPEEKEO POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • PEPEEKEO, HI

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • PEPEEKEO, HI

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • PEPEEKEO, HI

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

PEPEEKEO POST OFFICE Passport Services: Hours, Location & What to Expect

Welcome to the Pepeekeo Post Office, a cornerstone of our vibrant Big Island community, nestled amidst the lush landscapes just north of Hilo. More than just a place for stamps and mail, we serve as an essential local hub, deeply integrated into the daily lives of Pepeekeo residents and our surrounding agricultural landscape. We understand the unique needs of our neighborhood and strive to provide personalized, efficient service with a warm, familiar face, right here at home.

A standout service at our Pepeekeo location is our designation as a full-service U.S. Passport Acceptance Facility. This means residents can conveniently apply for new passports and submit passport renewal applications without the often-lengthy trek to larger facilities in Hilo or Kona. Our trained staff are ready to guide you through the entire process, from document review to photo requirements, ensuring your application is correctly prepared for your next domestic or international adventure. This invaluable local access saves precious time and makes planning your travel much simpler for our neighbors.

Beyond passports, we offer a comprehensive suite of vital postal services, including sending letters and packages, purchasing stamps, and providing secure P.O. Box rentals for convenient mail receipt. We are committed to making your experience smooth and hassle-free. Our facility provides ample, dedicated parking directly outside, and is fully accessible to ensure everyone in our community can utilize our services with ease. For passport applications, we strongly recommend scheduling an appointment to minimize wait times and ensure our team can provide dedicated, focused assistance. The Pepeekeo Post Office is proud to be your reliable link to the world, both near and far, strengthening our community one connection at a time.

2009
Building Established
1616
Years as Facility
3434
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 8089643253.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at PEPEEKEO POST OFFICE at 28-2825 HAWAII BELT ROAD. Easy access from major highways.

🅿️ Parking Info

Parking options near PEPEEKEO POST OFFICE may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

🚌 Public Transit

Public transportation options may be available to reach PEPEEKEO POST OFFICE in PEPEEKEO. Check local transit schedules for routes and stops near 28-2825 HAWAII BELT ROAD.

How to Apply for a Passport at PEPEEKEO POST OFFICE

Follow these simple steps to apply for your passport at the PEPEEKEO POST OFFICE’s office at 28-2825 HAWAII BELT ROAD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into PEPEEKEO POST OFFICE (28-2825 HAWAII BELT ROAD) . We recommend arriving before closing. Call ahead at 8089643253.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at PEPEEKEO POST OFFICE

When visiting PEPEEKEO POST OFFICE in PEPEEKEO, plan to arrive 10-15 minutes early for your appointment. Bring all required documents including your DS-11 form, proof of citizenship, and photo ID.

PEPEEKEO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at PEPEEKEO POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at PEPEEKEO POST OFFICE 12-13 weeks No travel urgency
Expedited at PEPEEKEO POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At PEPEEKEO POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While PEPEEKEO POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What PEPEEKEO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. PEPEEKEO POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. PEPEEKEO, HI
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. PEPEEKEO, HI
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The PEPEEKEO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. PEPEEKEO, HI

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in PEPEEKEO.

People Also Ask About PEPEEKEO POST OFFICE

Local questions from PEPEEKEO residents about visiting the City Clerk for passport services

While walk-ins are sometimes accommodated, it is highly recommended to schedule an appointment for passport services at the Pepeekeo Post Office. This ensures an acceptance agent is available to assist you promptly and can significantly reduce your wait time.

You’ll need proof of U.S. citizenship (like your original birth certificate or previous passport), a valid photo ID (such as a driver’s license), a completed DS-11 form (unsigned), and a recent passport photo. The Pepeekeo Post Office can provide the DS-11 form if needed, but having it filled out saves time.

For the passport application fee payable to the U.S. Department of State, you must use a check or money order. For the separate $35 acceptance fee collected by the Pepeekeo Post Office, you can pay by check, money order, debit card, or credit card.

Current standard processing times typically range from 6-8 weeks from the date your application is received by the Passport Agency, not from your submission at the Pepeekeo Post Office. Expedited service is available for an additional fee and can shorten this timeframe to 2-3 weeks after agency receipt.

Yes, passport acceptance services at the Pepeekeo Post Office are usually available during specific hours, which may differ from their full retail schedule. It’s best to call the Pepeekeo Post Office directly to confirm their current passport service hours before your visit to ensure an agent is on duty.

Frequently Asked Questions

The passport office is located at 28-2825 HAWAII BELT ROAD, PEPEEKEO, HI 96783. Get directions

Hours are . Call ahead at 8089643253.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “PEPEEKEO POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking options near PEPEEKEO POST OFFICE may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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Skip the Hassle—Get Your Passport Done Right

Zero errors. Expert handling. Real-time tracking. Your passport delivered on time, guaranteed—or we refund your expediting fee.

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Available 24/7 • Call 800-860-8610