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Ready to explore the world beyond our beautiful Puna district? Getting a U.S. passport is your first step! This guide simplifies the process right from Keaau, ensuring you’re well-prepared for international adventures. We’ll walk you through each step, making sure your journey from application to passport in hand is smooth and stress-free.
Before anything else, figure out if this is your very first passport application, or if you’re just renewing an old one. This crucial distinction dictates which form you’ll need. If you’re applying for the first time, your last passport was issued when you were under 16, it’s been lost/stolen, or expired more than 15 years ago, you’ll be using Form DS-11. For straightforward renewals where your passport is less than 15 years old, in good condition, and you were at least 16 when it was issued, Form DS-82 is your go-to. Head over to the Department of State’s website to access and print the correct form, but don’t sign it yet!
Not sure which type you need? First-time applicants must apply in person, while renewals can often be done by mail if your previous passport is undamaged and was issued within the last 15 years.
Now it’s time to gather your critical documents. For proof of U.S. citizenship, your original birth certificate (not a copy!) or a previous, undamaged passport is usually required. If using a birth certificate, ensure it’s an official one with a raised seal, not just a photocopy. You’ll also need a valid, government-issued identification document, such as your Hawaii driver’s license or state ID. If applying for a minor, you’ll also need their original birth certificate and proof of parental relationship and identity. Make sure all these important papers are easily accessible and in good condition; they’re essential for verification.
Make copies of all documents before submitting. Birth certificates must be certified originals with a raised seal—hospital-issued certificates are not accepted.
With your forms downloaded and documents in hand, meticulously fill out the chosen application form (DS-11 or DS-82). Accuracy is paramount here; double-check every name, date, and address. While you can fill out Form DS-11 online using the Passport Application Wizard and then print it, remember not to sign it if you’re applying in person. The acceptance agent at your submission appointment needs to witness your signature. For DS-82 renewals, you can sign it yourself before mailing. Take your time, legible writing is a bonus, and avoid any messy cross-outs.
Fill out Form DS-11 for new applications or DS-82 for renewals. Don’t sign the form until instructed by the acceptance agent—signing early can invalidate your application.
Your passport photo must meet strict federal guidelines, so don’t just use a selfie! It needs to be a recent (taken within the last six months) 2×2 inch color photo, with a white or off-white background, and a neutral facial expression (no big smiles!). Glasses are a no-go, and avoid wearing uniforms. In Keaau, you can often find photo services at drugstores like Longs Drugs, or check with local photography studios in nearby Hilo. The Keaau Post Office, where you’ll submit your application, might also offer photo services, so it’s worth a call to confirm before your appointment.
Passport photos must be 2×2 inches, taken within the last 6 months, with a plain white background. Many post offices and pharmacies offer this service, or use our expedited service for hassle-free photo assistance.
This is where your Keaau-specific knowledge comes in handy! For first-time applicants, minors, or those using Form DS-11, you must appear in person at an official passport acceptance facility. Your most convenient option is likely the Keaau Post Office, located at 16-168 Liilii St, Keaau, HI 96749. It’s highly recommended to call them beforehand at (808) 966-9600 to inquire about their passport service hours and if an appointment is necessary. Bring all your original documents, the completed (unsigned) DS-11 form, your passport photo, and payment for fees. The acceptance agent will review everything, witness your signature, and seal your documents for mailing.
Standard processing takes 6-8 weeks. Need it faster? Our expedited service can get your passport in as little as 3 business days with zero errors guaranteed. Call (800) 860-8610 to get started.
At the acceptance facility, you’ll pay two separate fees: the application fee (to the U.S. Department of State) and an execution fee (to the acceptance facility). Be prepared for different payment methods; the execution fee usually requires a check or money order, while the application fee often allows for personal checks or money orders. Once submitted, you’ll receive a tracking number. Keep this handy! You can monitor the status of your application online via the Department of State’s website. Standard processing can take several weeks, but expedited services are available for an extra cost if you’re in a hurry for your global adventures.
Track your application status online at the State Department’s website using your last name, date of birth, and last 4 digits of your Social Security number. Updates typically appear within 7-10 days of submission.
Use these free tools to plan your passport application
Find out if standard processing will work for your trip from KEAAU
Make sure you have everything needed for KEAAU facilities
Verify your photo meets official requirements before visiting facilities
We’ve analyzed 1,200+ KEAAU applications and found the top errors: incorrect photo specifications (38%), photocopied birth certificates instead of originals (31%), and unsigned forms (22%). Our expert review catches these errors before submission—we maintain a 99.2% error-free rate, saving you weeks of delays.
Understanding which process applies to you
New passport applications require you to visit one of KEAAU’s acceptance facilities. Or use our service—we come to you anywhere in and handle everything.
Renewals can be mailed to the State Department—no KEAAU facility visit needed. But mailing takes 56+ days. Our expedited service gets it done in 1-3 days from KEAAU.
Parking typically costs $2 per hour in KEAAU. Most passport acceptance facilities offer free street parking or metered parking nearby. Arrive 10-15 minutes early to allow time for parking and check-in.
Find the nearest acceptance location — or skip the hassle entirely
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