Ala Moana Satellite City Hall Passport Services

Yes, appointments are highly recommended, and often required, for passport services at the Ala Moana Satellite City Hall. Walk-ins are rarely accommodated due to limited staff and high demand across Honolulu, so it’s best to schedule your visit online via the County of Honolulu’s website well in advance to ensure service.

For first-time applicants at the Ala Moana Satellite City Hall, you’ll need your completed DS-11 form, your original proof of U.S. citizenship (like a certified birth certificate or previous passport), and a valid government-issued photo ID such as a Hawaii State ID. Remember to bring *photocopies* of both sides of your ID and the citizenship document, as these are required in addition to the originals.

When applying at the Ala Moana Satellite City Hall, the passport application fee payable to the U.S. Department of State *must* be by check or money order only. However, the separate $35 execution fee to the City and County of Honolulu *can* be paid by credit card, debit card, or cash directly at the counter during your visit.

After submitting your application at the Ala Moana Satellite City Hall, routine processing currently takes 6-8 weeks from the date the U.S. Department of State receives it. If you need it sooner for your mainland travel, consider opting for expedited service (additional fee), which aims for 2-3 weeks, and always factor in mailing times to and from Honolulu.

Passport services at the Ala Moana Satellite City Hall are generally available Monday through Friday, from 8:00 AM to 4:00 PM. While they do not typically close for a dedicated lunch break, staff may rotate, so having an appointment ensures your processing time. It’s always wise to confirm current hours on the County of Honolulu’s website before heading out from Ewa Beach.

The passport office is located at 1450 ALA MOANA BLVD, HONOLULU, HI 96814. Get directions

Hours are . Call ahead at 8087684300.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ALA MOANA SATELLITE CITY HALL” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking options near ALA MOANA SATELLITE CITY HALL may include street parking and public lots. Check local parking regulations and arrive early to find a convenient spot.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.