This crucial first step determines your entire path. Are you applying for a passport for the very first time, perhaps for yourself or a keiki? You’ll use the DS-11 form and must apply in person. If you’re simply renewing an expired or expiring passport issued when you were 16 or older, and it’s still in good condition, the DS-82 form is your friend, often allowing submission by mail. Understanding this distinction early saves a lot of confusion and ensures you gather the correct items from the get-go. Double-check your specific situation on the official State Department website to confirm which form fits your needs precisely.

Think of this as assembling your passport quest kit. For first-time applicants (DS-11), you’ll need proof of U.S. citizenship, like your original birth certificate or a previous, undamaged passport. Alongside that, bring a valid photo ID, such as your Hawai’i driver’s license. For minors, both parents’ IDs and the child’s birth certificate are essential. Renewing by mail (DS-82) typically requires your most recent passport. Always bring original documents, not just copies, as these will be verified. Keep everything organized; a sturdy folder is a good idea to prevent creases and damage in our humid climate.

Head over to the U.S. Department of State website and locate either the DS-11 (for first-timers and minors) or DS-82 (for renewals). It’s always best to fill these out online, print them clearly, and ensure all information is accurate. Resist the urge to sign the DS-11! This form *must* be signed in front of a passport acceptance agent. For the DS-82, you can sign it before mailing. Mistakes or omissions can cause significant delays, especially when sending documents across the Pacific. Double-check every field, especially names, dates, and addresses, before printing your final draft.

Your passport photo has very specific rules – no smiles, no glasses, neutral expression, and a plain white or off-white background. It must be a recent, color photo, 2×2 inches in size. Don’t try to take this yourself unless you’re a pro at passport photo requirements! In Hilo, you can find photo services at places like CVS Pharmacy or Walgreens, which are familiar with the exact specifications. Some local photo studios might also offer this service, ensuring your picture meets all federal guidelines and prevents your application from being delayed due to a bad shot.

If you’re a first-time applicant or applying for a minor, you’ll need an in-person appointment. The primary acceptance facility in Hilo is the U.S. Post Office located at 1299 Kino’ole St. Make sure to schedule an appointment well in advance, as slots can fill up, especially during peak travel seasons. Bring all your original documents, your unsigned DS-11 form, and your passport photo. The acceptance agent will review everything, witness your signature, and seal your documents for submission. Remember, renewals via DS-82 are usually mailed directly, bypassing this step.

Passport fees vary depending on whether you’re getting a book, a card, or both, and if you opt for expedited service. You’ll pay two separate fees: one to the U.S. Department of State (check or money order only for this portion) and an execution fee to the acceptance facility (often can be paid by credit card, check, or money order). Standard processing can take several weeks, but expedited options are available for an extra charge if your trip is looming. After submission, you can track your application’s status online. Be patient; the Big Island pace extends even to federal processing!