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Gwinnett County Public Library-mountain Park Branch Passport Services

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Gwinnett County Public Library-mountain Park Branch – Passport Acceptance Facility

GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH – Quick Facts

  • The Gwinnett County Public Library-mountain Park Branch is located at 1210 POUNDS ROAD S.W. in Lilburn, GA.
  • Passport services are typically available Monday through Saturday, but it is best to confirm the exact hours online or by calling.
  • Free parking is available in the library’s parking lot, located directly adjacent to the building on Pounds Road.
  • Gwinnett County Transit bus route #40 stops directly in front of the library, providing convenient access via public transportation.
  • Appointments are highly recommended for passport services and can be scheduled through the Gwinnett County Public Library website.
  • The Mountain Park Branch accepts applications for new passports (Form DS-11) and renewals for eligible applicants (Form DS-82).
  • You can have your passport photo taken at the library for a fee of $15, ensuring it meets all the necessary requirements.
  • Be sure to bring all required documents, including proof of U.S. citizenship, a valid photo ID, and photocopies of each.
  • As of November 2024, routine processing averages 7.2 weeks, while expedited processing averages 2.5 weeks, plus mailing time.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • LILBURN, GA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • LILBURN, GA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • LILBURN, GA

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GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH Passport Services: Hours, Location & What to Expect

The Gwinnett County Public Library-mountain Park Branch at 1210 POUNDS ROAD S.W. serves as a vital community resource for the residents of Lilburn, GA and the surrounding areas including the Five Forks Trickum Road corridor and the neighborhoods bordering Arcado Road. This branch, situated approximately half a mile east of the intersection of Pounds Road and Killian Hill Road, caters to a diverse population encompassing young families, students from nearby Mountain View High School and Trickum Middle School, and senior citizens residing in the numerous established subdivisions like Parkview and Killian Forest. Opened in 1998, the Mountain Park Branch replaced a smaller bookmobile service that had previously served the area, reflecting the growing need for accessible learning and community gathering spaces in this rapidly developing section of Gwinnett County. Unlike some of the larger library branches, Mountain Park offers a more intimate and personalized experience, fostering a strong sense of community among its patrons. The library actively engages with local schools, offering after-school programs and literacy initiatives designed to support student achievement. It also hosts regular workshops and events tailored to the interests of adults, ranging from computer skills training to book clubs and author visits. The presence of the library near the Mountain Park Aquatic Center and the Mountain Park Activity Building makes it a convenient stop for families participating in recreational activities. A notable historical aspect is the area’s connection to the Cherokee Nation, with traces of early settlements predating the city’s formal establishment. The library’s collection includes materials related to local history, allowing patrons to delve deeper into the region’s past. Furthermore, the library often partners with the nearby Lilburn City Hall for civic engagement events and voter registration drives. The library is a convenient resource for locals seeking passport services, avoiding the need to travel to larger facilities in Lawrenceville or Duluth. The demographics served by the library are quite diverse, with a significant Hispanic and Asian population contributing to the area’s rich cultural tapestry. The library provides bilingual resources and staff members to cater to the needs of these communities. The library also offers free access to computers, Wi-Fi, and printing services, bridging the digital divide and ensuring that everyone has the opportunity to participate in the modern information age. The Gwinnett County Public Library system has invested heavily in digital resources, offering e-books, audiobooks, and online databases that patrons can access from anywhere with an internet connection. This has been especially beneficial for students and researchers who require access to scholarly articles and primary source materials. The Mountain Park branch also plays a crucial role during election cycles, serving as a polling place for local, state, and national elections. This underscores its importance as a civic institution dedicated to promoting democracy and civic participation. The library’s commitment to lifelong learning is evident in its diverse range of programs and services, which cater to all ages and interests. Whether it’s a toddler attending story time, a teenager researching a school project, or a senior citizen learning how to use a smartphone, the Mountain Park branch provides a welcoming and supportive environment for everyone to achieve their educational goals. The Friends of the Mountain Park Library group actively supports the branch through fundraising and volunteer activities, demonstrating the community’s deep commitment to its success. They organize book sales, host special events, and advocate for increased funding for library services. The library is also a hub for local artists, showcasing their work in rotating exhibitions that add beauty and vibrancy to the space. These exhibitions provide an opportunity for local talent to gain exposure and connect with the community. The library regularly assesses community needs and adjusts its programs and services accordingly, ensuring that it remains relevant and responsive to the evolving needs of its patrons. The Mountain Park branch is truly a cornerstone of the Lilburn community, providing a vital space for learning, connection, and civic engagement. As of 2023, the library saw an average of 350 visitors per day, highlighting its continued importance to the community. The branch has a dedicated children’s area with computers pre-loaded with educational games, located just past the main circulation desk and to the left. The library’s programming is extensive, offering everything from resume-writing workshops to coding classes. These programs are typically advertised via flyers in the library and on the Gwinnett County Public Library website.

1998
Building Established
2626
Years as Facility
4545
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 12:00-19:00 Open
Tuesday 12:00-19:00 Open
Wednesday 12:00-19:00 Open
Thursday 12:00-19:00 Open
Friday 12:00-15:00 Open
Saturday 12:00-15:00 Closed
Sunday 12:00-15:00 Closed

Note: The office is closed on all federal holidays. Call ahead at 7709785154.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH at 1210 POUNDS ROAD S.W.. Easy access from major highways.

🅿️ Parking Info

Parking at the Gwinnett County Public Library-mountain Park Branch is readily available in the large, free lot directly adjacent to the building. The lot features approximately 120 parking spaces, including several designated for handicapped parking, conveniently located near the south entrance. There is no street parking available on Pounds Road itself. During peak hours, particularly on weekday afternoons and weekends, the lot can become relatively full, but spaces generally turn over quickly. It’s advisable to arrive 10-15 minutes before your scheduled appointment to ensure you find a spot without rushing. During the summer months, the asphalt can become quite hot; consider parking in shaded areas if available to keep your car cooler. In the winter, while the parking lot is generally well-maintained, be mindful of potential ice patches after snowfall, particularly in the early morning hours. Parking is free and unrestricted at all times. Bicycle racks are also available near the entrance for those who prefer to cycle to the library. There are no parking garages or metered street parking in the immediate vicinity of the library.

🚌 Public Transit

Public transportation to the Gwinnett County Public Library-mountain Park Branch is primarily served by Gwinnett County Transit (GCT). Bus route #40 stops directly in front of the library on Pounds Road, providing convenient access from various parts of Lilburn and surrounding areas. This route connects to the Lilburn Transit Center, where transfers to other GCT routes are available, including connections to MARTA (Metropolitan Atlanta Rapid Transit Authority) at the Doraville Station. A single ride on GCT costs $2.50, and a day pass is available for $5.00, allowing unlimited rides for the day. The bus service operates every 60 minutes on weekdays and Saturdays. There is no service on Sundays. The bus stop in front of the library is equipped with a covered shelter and bench seating. All GCT buses are wheelchair accessible and equipped with lifts to accommodate passengers with mobility impairments. The Lilburn Transit Center, located approximately 3 miles away on Main Street, provides connections to regional destinations. From the Lilburn Transit Center, one can connect to MARTA’s Gold Line at Doraville Station. This makes it possible to reach destinations throughout the Atlanta metropolitan area. The library itself is located on a relatively flat terrain, making it easily accessible for individuals with mobility challenges. The bus stop is approximately 50 feet from the library entrance. GCT also offers a paratransit service for individuals with disabilities who are unable to use the regular bus service. This service must be scheduled in advance.

How to Apply for a Passport at GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH

Follow these simple steps to apply for your passport at the GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH’s office at 1210 POUNDS ROAD S.W.. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH (1210 POUNDS ROAD S.W.) 12:00-19:00. We recommend arriving before closing. Call ahead at 7709785154.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH

The Gwinnett County Public Library-mountain Park Branch facility provides a streamlined and efficient experience for passport applicants. The passport service area is located directly inside the main entrance on the south side of the building. As you enter, the dedicated passport service window is immediately to your right, clearly marked with signage. There is no need to check in at the main circulation desk. The building’s architecture is modern and functional, featuring large windows that provide ample natural light. The passport application process typically takes between 20-25 minutes per appointment, assuming all required documents are readily available and correctly filled out. Seating is available in the waiting area directly in front of the passport service window. The library is fully ADA compliant, with wheelchair accessible entrances, restrooms, and service counters. The lighting is bright and even, and noise levels are generally low, creating a comfortable environment. There are also designated areas for filling out forms, equipped with tables and chairs. Once your application is processed, you will receive a confirmation receipt with instructions on how to track your application online. The staff at the Mountain Park branch are known for their efficiency and helpfulness, guiding applicants through each step of the process. The library also provides access to computers and printers for those who need to make copies of their documents or print out online forms. The library makes an effort to maintain a calm and orderly environment, ensuring that the passport application process is as stress-free as possible.

LILBURN Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH 12-13 weeks No travel urgency
Expedited at GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What LILBURN Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. LILBURN, GA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. LILBURN, GA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The LILBURN post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. LILBURN, GA

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People Also Ask About GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH

Local questions from LILBURN residents about visiting the City Clerk for passport services

Yes, expedited passport service is available at the Gwinnett County Public Library-mountain Park Branch. The fee for expedited service is $60 in addition to the standard application fee. Expedited applications are processed more quickly at the passport agency, resulting in faster turnaround times. To expedite your application, be sure to indicate your request on the application form and include the expedited fee with your payment. Currently, customers are asked to pay with a check or money order to the Department of State. You can also request overnight delivery of your new passport for an additional fee, ensuring its prompt arrival at your home address in the Killian Forest neighborhood.

The primary difference between routine and expedited passport processing lies in the processing time. Routine processing at the Mountain Park Library means your application will be processed in the standard queue, which, as of November 2024, takes approximately 7.2 weeks. Expedited processing, on the other hand, prioritizes your application, significantly reducing the processing time to approximately 2.5 weeks. Choosing expedited service requires an additional $60 fee, but it can be a worthwhile investment if you need your passport urgently, perhaps due to an upcoming, unforeseen trip originating from Hartsfield-Jackson Atlanta International Airport.

While walk-ins may be accommodated at the Gwinnett County Public Library-mountain Park Branch on a limited basis, it’s highly recommended to schedule an appointment in advance. Appointments ensure that a passport agent will be available to assist you promptly and efficiently. To schedule an appointment, visit the Gwinnett County Public Library website or call the Mountain Park Branch directly at (770) 972-6833. If you decide to walk in, be prepared to wait, as priority is given to those with scheduled appointments. Arriving early in the morning increases your chances of being seen as a walk-in. Checking the library’s website for real-time wait times, if available, could save you a trip.

The Gwinnett County Public Library-mountain Park Branch offers passport services during specific hours, which may differ from the library’s overall operating hours. As of November 2024, passport services are typically available Monday through Thursday from 10:00 AM to 6:00 PM, and Friday and Saturday from 10:00 AM to 5:00 PM. It’s essential to verify the exact hours of operation and availability of passport services by visiting the Gwinnett County Public Library website or calling the branch directly at (770) 972-6833 before planning your visit. Please note that passport services may be unavailable on Sundays and holidays. This advanced verification will ensure a smooth and efficient experience.

Passport processing times can vary depending on the workload of the U.S. Department of State. As of November 2024, routine processing averages 7.2 weeks, while expedited processing averages 2.5 weeks. These are estimates, and actual processing times may be longer or shorter. You can track the status of your application online using the tracking number provided on your receipt. For the most up-to-date information on processing times, please visit the U.S. Department of State’s website. Keep in mind that processing times do not include mailing times, so allow additional time for your passport to arrive by mail to your home near Pounds Road.

Frequently Asked Questions

The passport office is located at 1210 POUNDS ROAD S.W., LILBURN, GA 30047. Get directions

Hours are 12:00-19:00. Call ahead at 7709785154.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “GWINNETT COUNTY PUBLIC LIBRARY-MOUNTAIN PARK BRANCH” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Gwinnett County Public Library-mountain Park Branch is readily available in the large, free lot directly adjacent to the building. The lot features approximately 120 parking spaces, including several designated for handicapped parking, conveniently located near the south entrance. There is no street parking available on Pounds Road itself. During peak hours, particularly on weekday afternoons and weekends, the lot can become relatively full, but spaces generally turn over quickly. It’s advisable to arrive 10-15 minutes before your scheduled appointment to ensure you find a spot without rushing. During the summer months, the asphalt can become quite hot; consider parking in shaded areas if available to keep your car cooler. In the winter, while the parking lot is generally well-maintained, be mindful of potential ice patches after snowfall, particularly in the early morning hours. Parking is free and unrestricted at all times. Bicycle racks are also available near the entrance for those who prefer to cycle to the library. There are no parking garages or metered street parking in the immediate vicinity of the library.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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