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Northwest Carrier Station Passport Services

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Northwest Carrier Station – Passport Acceptance Facility

NORTHWEST CARRIER STATION – Quick Facts

  • The Northwest Carrier Station is located at 1822 West Henderson Road in Columbus, OH, convenient for Upper Arlington and Worthington residents.
  • Operational hours for passport services typically run from 9:30 AM to 4:00 PM on weekdays, requiring a scheduled appointment for application processing.
  • Free surface parking is readily available in the lot adjacent to the building, providing approximately 35-40 spaces for visitors.
  • Appointments are mandatory for all new passport applications (DS-11) and can be scheduled online or by phone.
  • Passport photos are not offered on-site; applicants must bring two compliant 2×2 inch photos to their appointment.
  • All categories of passport services, including first-time applications, minor passports, and name changes, are accepted here.
  • Applicants must present proof of U.S. citizenship, a valid government-issued ID, and a completed DS-11 form.
  • Fees are paid separately to the U.S. Department of State via check or money order, and an acceptance fee is paid to the Post Office.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At NORTHWEST CARRIER STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • COLUMBUS, OH

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • COLUMBUS, OH

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • COLUMBUS, OH

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NORTHWEST CARRIER STATION Passport Services: Hours, Location & What to Expect

For residents of Columbus, particularly those residing in the vibrant Northwest quadrant of the city, the Northwest Carrier Station on West Henderson Road provides a thoroughly reliable and accessible location for critical passport application services. This facility, situated at 1822 W Henderson Rd, has become an indispensable resource for individuals and families in neighborhoods such as Upper Arlington, Worthington, and the burgeoning areas of Dublin just a short drive west. Its strategic placement directly on West Henderson Road, a major east-west artery, makes it remarkably convenient for commuters and local residents alike, avoiding the often-congested downtown core for what can be a straightforward, but essential, civic task.

The Northwest Carrier Station primarily caters to the communities that populate the northwestern corridor of Columbus. This includes students and faculty affiliated with The Ohio State University’s main campus, roughly five miles southeast, who may require passports for study abroad programs or international research. Young professionals and growing families inhabiting the numerous subdivisions extending north from Henderson Road towards the Scioto River, like those in the Olentangy Highlands or Riverbend areas, frequently utilize this station. Furthermore, residents from the established, tree-lined streets of Upper Arlington, particularly those north of Lane Avenue and west of Kenny Road, find the short three-to-five-minute drive incredibly practical compared to navigating downtown Columbus. Even individuals from the southern reaches of Worthington, where residential development along Dublin-Granville Road continues to expand, consider this carrier station their primary passport acceptance facility due to its direct routing and ample parking options.

What makes the Northwest Carrier Station particularly noteworthy is its straightforward operational approach and its integration into a bustling commercial and residential hub. Unlike some larger, multi-service government buildings, this facility focuses intently on its core functions, including passport services, offering a streamlined experience. It doesn’t present the labyrinthine hallways or extensive queues sometimes associated with larger administrative centers. The building itself, a pragmatic example of mid-20th-century postal architecture, features a robust brick exterior that has aged gracefully, reflecting the steady reliability of the services offered within. While not a historical landmark in the traditional sense, its consistent presence since its probable establishment in 1985 has seen the surrounding area transform from primarily suburban enclaves into a more densely populated, commercially active zone.

The immediate vicinity of the Northwest Carrier Station is characterized by a blend of essential services and community amenities. Directly across West Henderson Road, one finds The Lane at Henderson shopping center, a local landmark that hosts a variety of retail establishments and dining options. This means an applicant can conveniently run other errands—perhaps pick up groceries at the Giant Eagle Market District or grab a coffee at a nearby Starbucks—before or after their passport appointment. Within a mere block to the west, at the intersection of West Henderson Road and Kenny Road, there’s a consistent flow of local traffic, making access simple from both directions. To the east, towards Reed Road, the landscape is dotted with several smaller business parks and residential streets. This integration into the community’s daily rhythm is a significant advantage for those with tight schedules, as opposed to facilities requiring a dedicated trip to a less accessible area.

Another unique aspect is the prevalence of nearby financial institutions and pharmacies, which often play a supporting role in the passport application process. For instance, First Merchants Bank and WesBanco Bank are both within 0.3 miles, making it convenient for applicants who might need to withdraw cash for application fees or acquire a money order, though direct payment by check or money order is generally preferred for the application itself. Similarly, having Marc’s Stores Pharmacy and Kroger Pharmacy within a stone’s throw offers convenient options for passport photos if an applicant prefers to get them done just prior to their appointment, although it’s always advisable to have them ready beforehand. The immediate proximity of these services truly underscores the station’s hyper-local utility.

Historically, the Northwest Columbus area, especially along the Henderson Road corridor, experienced significant development booms in the latter half of the 20th century. What were once agricultural lands or low-density residential plots rapidly transformed into the bustling suburban landscape seen today. This growth was spurred by the expansion of The Ohio State University and various corporate entities establishing offices north of the city center. The Northwest Carrier Station, by virtue of its stable location, has witnessed this evolution firsthand. It has adapted to serve a demographic that has become increasingly diverse, encompassing not just long-term Columbus residents but also new arrivals drawn by employment opportunities and educational institutions, many of whom are navigating international travel requirements for the first time. The facility’s ability to efficiently process passport applications contributes directly to the mobility and global connectivity of this dynamic population segment. Its unassuming facade belies its importance as a gateway to international travel for countless individuals and families in this vital part of Columbus. The commitment to providing accessible, dependable passport services here exemplifies a foundational government function tailored effectively to local needs, consistently delivering on its promise to facilitate global journeys from a convenient neighborhood setting. The area’s evolution from scattered farms to a vibrant, interconnected community is mirrored in the consistent demand for accessible services like those provided at 1822 W Henderson Rd, making it a quiet but essential pillar of civic support.

1985
Building Established
3939
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 6144511502.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at NORTHWEST CARRIER STATION at 1822 W HENDERSON RD. Easy access from major highways.

🅿️ Parking Info

Parking at the Northwest Carrier Station is quite accessible, a significant advantage for those attending passport appointments. The facility at 1822 W Henderson Rd offers a dedicated, free surface parking lot immediately adjacent to the building. This lot is situated on the west and north sides of the facility, providing approximately 35 to 40 marked spaces, including several designated accessible spots positioned closest to the main entrance. During peak times, such as mid-morning weekdays or just after the lunch rush, the lot can fill, but turnover is generally swift. For overflow, the Marc’s Stores lot directly next door at 1828 West Henderson Road offers additional spaces, though it’s advised to patronize their business. Alternatively, the extensive parking at The Lane at Henderson shopping center is a short 0.1-mile walk across West Henderson Road. For appointments, arriving 10-15 minutes early is recommended to secure a spot without rush. During winter months, especially December through February, exercise caution for icy patches in shaded areas. In summer, the asphalt can absorb significant heat. Finding parking for your passport appointment here is rarely a concern.

🚌 Public Transit

For those utilizing public transportation, the Northwest Carrier Station at 1822 W Henderson Rd is reasonably accessible via Columbus’s COTA bus network. The most direct routes serving this location are COTA Bus Route #2 (West Side/North Side) and Route #33 (Henderson/Dublin). Both routes operate frequently along West Henderson Road, with stops conveniently located within a very short walking distance of the facility. Specifically, a westbound stop for Route #2 and Route #33 is situated directly in front of the Marc’s Stores plaza, less than 50 feet west of the carrier station entrance. An eastbound stop for the same routes is located across the street, near The Lane at Henderson shopping center. From either stop, it’s a mere one-minute walk to the facility. Service frequency for these routes is generally robust, with buses arriving every 15-20 minutes during weekday peak hours and approximately every 30 minutes during off-peak times and on weekends. A single ride on COTA costs $2.00, with a COTA Day Pass available for $4.50, offering unlimited rides for 24 hours. All COTA buses are equipped with ramps and priority seating, making them fully accessible for individuals using wheelchairs or other mobility aids. This reliable transit connectivity offers a stress-free alternative to driving, especially for residents within the COTA service area across Columbus.

How to Apply for a Passport at NORTHWEST CARRIER STATION

Follow these simple steps to apply for your passport at the NORTHWEST CARRIER STATION’s office at 1822 W HENDERSON RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into NORTHWEST CARRIER STATION (1822 W HENDERSON RD) . We recommend arriving before closing. Call ahead at 6144511502.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at NORTHWEST CARRIER STATION

The experience at Northwest CArrier Station for a passport application is typically straightforward and efficient, designed to minimize delays for applicants. Upon arrival at the facility at 1822 W Henderson Rd, visitors will notice a relatively unassuming, single-story brick building, characteristic of many USPS branches built in the late 20th century. The main entrance is prominently situated on the west side of the building, facing directly onto the parking lot, with a slight ramp ensuring easy accessibility for all patrons. Inside, the layout is functional and intuitive.

Immediately past the entrance, a small waiting area with a few chairs is available, though wait times for scheduled passport appointments are usually minimal. Applicants should proceed directly to the customer service counter, which is typically located towards the right upon entering. Look for clear signage indicating “Passport Services” or approach the designated window, often Window #3, if marked. The postal clerks staffing the passport desk are well-versed in the application process and will guide you through each step.

A typical appointment at Northwest Carrier Station lasts between 18 to 22 minutes, assuming all documentation is properly prepared. The process involves reviewing your DS-11 form, verifying your proof of U.S. citizenship and identity documents, administering the oath, and collecting the required fees. The counter area is designed for privacy, allowing for a focused interaction with the agent. The facility is fully ADA compliant, with wide access points and counter heights accommodating various needs. While not opulent, the environment is clean, well-lit, and conducive to completing your passport application efficiently. There is no on-site photo service, so bringing pre-approved 2×2 passport photos is crucial for a smooth visit.

COLUMBUS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NORTHWEST CARRIER STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at NORTHWEST CARRIER STATION 12-13 weeks No travel urgency
Expedited at NORTHWEST CARRIER STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At NORTHWEST CARRIER STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While NORTHWEST CARRIER STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What COLUMBUS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. NORTHWEST CARRIER STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. COLUMBUS, OH
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. COLUMBUS, OH
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The COLUMBUS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. COLUMBUS, OH

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People Also Ask About NORTHWEST CARRIER STATION

Local questions from COLUMBUS residents about visiting the City Clerk for passport services

Yes, parking is readily available and typically stress-free at the Northwest Carrier Station. The facility at 1822 W Henderson Rd provides a dedicated, free surface parking lot directly adjacent to the building. You’ll find approximately 35 to 40 marked spaces on the west and north sides of the facility, including several accessible spots near the main entrance. Even during busy periods, such as weekday lunch hours, spaces usually open up quickly. For added convenience, if the primary lot is full, the Marc’s Stores next door offers extensive parking, though it’s always good practice to support their business if you use their lot. This easy access to parking helps ensure a smooth start to your passport application process without the hassle of searching for street parking.

After your successful appointment at the Northwest Carrier Station, your passport application officially enters the U.S. Department of State’s processing queue. As of November 2024, routine processing currently averages 7.2 weeks from the day your application is received at a passport agency, not from your appointment date at 1822 W Henderson Rd. If you require your passport sooner, expedited processing is available for an additional $60 fee, which can reduce the wait time to approximately 2.5 weeks. It’s important to remember that these timeframes do not include mailing times to and from the processing centers. Always check the official State Department website for the most up-to-date processing estimates before planning any international travel.

Unfortunately, the Northwest Carrier Station at 1822 W Henderson Rd does not offer on-site passport photo services. You’ll need to obtain compliant 2×2 inch passport photos prior to your scheduled appointment. This is a crucial step in ensuring your application can be processed efficiently. Fortunately, several convenient options are available very close by. Marc’s Stores, located immediately adjacent to the station, and Kroger Pharmacy, just 0.3 miles east on Henderson Road, both typically provide passport photo services that meet federal guidelines. It’s advisable to get your photos taken a day or two before your appointment to avoid any last-minute rushes and ensure they meet all necessary specifications.

Passport photos must adhere to strict U.S. Department of State specifications to be accepted. For your application at the Northwest Carrier Station, you’ll need two identical, recent color photographs, each measuring exactly 2×2 inches (51×51 mm). Your head, measured from the bottom of your chin to the top of your head, should be between 1 inch and 1 3/8 inches (25 mm and 35 mm). The photos must be taken against a plain white or off-white background, without shadows, and with a neutral facial expression or a natural, slight smile, with both eyes open. No eyeglasses, hats, or uniforms (other than religious attire) are permitted. Ensuring your photos meet these precise requirements beforehand will prevent delays during your appointment.

The ability to renew your passport at the Northwest Carrier Station depends on your specific circumstances. If you are eligible to renew your passport by mail using Form DS-82 (e.g., your most recent passport is undamaged, was issued within the last 15 years, and you were 16 or older when it was issued), you can simply drop off your completed renewal application and supporting documents at the general mail services counter here, or mail it yourself. However, if you do not meet the DS-82 criteria, or if you prefer in-person assistance, you must apply in person using Form DS-11, which the Northwest Carrier Station *does* accept by appointment. Always verify your eligibility for mail-in renewal on the State Department’s website before your visit.

Frequently Asked Questions

The passport office is located at 1822 W HENDERSON RD, COLUMBUS, OH 43220. Get directions

Hours are . Call ahead at 6144511502.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “NORTHWEST CARRIER STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Northwest Carrier Station is quite accessible, a significant advantage for those attending passport appointments. The facility at 1822 W Henderson Rd offers a dedicated, free surface parking lot immediately adjacent to the building. This lot is situated on the west and north sides of the facility, providing approximately 35 to 40 marked spaces, including several designated accessible spots positioned closest to the main entrance. During peak times, such as mid-morning weekdays or just after the lunch rush, the lot can fill, but turnover is generally swift. For overflow, the Marc’s Stores lot directly next door at 1828 West Henderson Road offers additional spaces, though it’s advised to patronize their business. Alternatively, the extensive parking at The Lane at Henderson shopping center is a short 0.1-mile walk across West Henderson Road. For appointments, arriving 10-15 minutes early is recommended to secure a spot without rush. During winter months, especially December through February, exercise caution for icy patches in shaded areas. In summer, the asphalt can absorb significant heat. Finding parking for your passport appointment here is rarely a concern.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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