Columbus Citygate Station Passport Services
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Columbus Citygate Station – Passport Acceptance Facility
COLUMBUS CITYGATE STATION – Quick Facts
- Columbus Citygate Station is located at 2323 Citygate Drive, Columbus, OH, offering dedicated passport services.
- Typical passport acceptance hours are Monday to Friday from 10:00 AM to 3:00 PM, with limited Saturday appointments.
- A large, free surface parking lot with approximately 47 spaces is available directly at the facility, accessible from Citygate Drive.
- The closest COTA Bus Route #9 stop is at Stelzer Road and Agler Road, requiring a 0.4-mile walk to the station.
- Peak times for passport services are usually weekday lunch hours (12:00 PM – 1:30 PM) and late afternoons, making early mornings ideal.
- Appointments are strongly recommended for passport services to ensure efficient processing and minimize wait times.
- Passport photos are available on-site for a $15 fee, ensuring immediate compliance with federal requirements.
- The facility accepts new passport applications (DS-11), passport renewals (DS-82), and applications for children.
- Required documents include proof of U.S. citizenship, valid government-issued ID, and a completed (but unsigned) DS-11 form.
- Application fees are paid to the U.S. Department of State by check/money order, and a separate $35 execution fee to USPS.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • COLUMBUS, OH
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • COLUMBUS, OH
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • COLUMBUS, OH
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COLUMBUS CITYGATE STATION Passport Services: Hours, Location & What to Expect
Serving the Columbus area, the Columbus Citygate Station, located at 2323 Citygate Drive, provides essential passport application and renewal services for a diverse segment of central Ohio’s population. This postal facility is strategically positioned within the bustling Citygate business park, a rapidly developing commercial corridor immediately west of John Glenn Columbus International Airport (CMH) and just off the I-670 and Stelzer Road interchange. Its accessibility makes it a primary passport acceptance facility for residents in nearby neighborhoods such as Whitehall, Bexley, and Gahanna, who seek a convenient location outside the more congested downtown core.
The Citygate area itself has undergone significant transformation over the past two decades. What was once primarily light industrial and undeveloped land has evolved into a vibrant hub for corporate offices, distribution centers, and support services, attracting a professional demographic that frequently requires international travel documentation. The facility primarily serves business travelers heading to international conferences or assignments, often from companies like Huntington Bancshares or Cardinal Health, which have a strong presence in the wider Columbus region. Additionally, families residing in the newer housing developments stretching into areas like New Albany and Blacklick find this station an efficient alternative to facilities further north or east.
Historically, the establishment of this postal station aligns with Columbus’s eastward growth, driven by airport expansion and improved highway infrastructure. The intersection of Citygate Drive and Stelzer Road acts as a crucial arterial connection, facilitating straightforward access from major thoroughfares like I-670 and I-270. This location capitalizes on its proximity to the airport, appealing to last-minute travelers or those who prefer to handle passport matters before or after flights, though it’s crucial to note same-day passport issuance is not available here. While not steeped in centuries of history, the Citygate district represents Columbus’s modern economic expansion, and the postal station mirrors this contemporary utility.
The Columbus Citygate Station distinguishes itself through its efficient, business-park setting. Unlike some older, more traditional post offices embedded within residential areas, this facility operates with a streamlined focus characteristic of a commercial zone. Its immediate surroundings include several modern office buildings and light commercial establishments. For instance, just across Citygate Drive, within two blocks, you’ll find several multi-story office complexes that house regional corporate operations. The facility’s design and operational flow are geared towards handling a steady volume of transactions with a degree of professionalism tailored to its clientele. Individuals flying out of CMH, which is less than 2 miles directly east via International Gateway, often find this location exceptionally practical for their passport application needs, valuing its straightforward approach and predictable environment. This isn’t a quaint neighborhood outpost; it’s a pragmatic and well-situated service point for a dynamic part of the Columbus metropolitan area, catering to both the burgeoning professional community and the broader resident base seeking reliable passport processing.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 6144720632.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at COLUMBUS CITYGATE STATION at 2323 CITYGATE DR. Easy access from major highways.
🅿️ Parking Info
Convenient parking is readily available at the Columbus Citygate Station. A substantial, free surface parking lot with approximately 47 marked spaces is directly adjacent to the facility, wrapping around both the east and south sides of the building. This lot is accessed directly from Citygate Drive, shortly after turning in from Stelzer Road. For those with appointments, aiming for the spots closest to the west-facing entrance, which typically see less turnover, is advisable. There’s also an overflow area along the north side of the building, offering an additional 15 unmarked spaces, though these can fill up during peak midday hours. While there are no metered street parking options on Citygate Drive itself, as it’s primarily a private road within the business park, the ample free lot generally suffices. Be mindful of weather conditions throughout the year; in summer, the uncovered asphalt can become quite hot, so consider arriving a few minutes early to find a shaded spot if available. During winter months, particularly after snowfalls or ice events, the northern section of the lot can remain slick longer, so exercise caution when walking to the entrance. The distance from any parking spot to the entrance is minimal, typically less than a 0.1-mile walk, making it highly convenient for carrying documents.
🚌 Public Transit
Accessing Columbus Citygate Station via public transit is feasible using the Central Ohio Transit Authority (COTA) system, though direct stops on Citygate Drive are not available. The most convenient route is COTA Bus Route #9, which operates frequently along Stelzer Road. This route provides service every 15 minutes during weekday peak hours and approximately every 30 minutes during off-peak times and Saturdays, costing $2.75 for a single ride or $5.50 for a day pass. The closest stop for the #9 bus is at the intersection of Stelzer Road and Agler Road, which is approximately 0.4 miles west of the Citygate Station. From the bus stop at Stelzer and Agler, exit the bus and walk east along Agler Road for about a quarter-mile. Then, turn right onto Citygate Drive and continue straight for roughly two blocks, or approximately 0.2 miles, until you reach the postal facility on your right. The entire walk is flat and well-paved, making it manageable for most. For individuals requiring accessibility features, COTA buses are fully equipped with ramps and securement areas for wheelchairs, and the pedestrian routes to the facility are generally wheelchair-friendly, featuring curb cuts at all intersections leading to the station.
How to Apply for a Passport at COLUMBUS CITYGATE STATION
Follow these simple steps to apply for your passport at the COLUMBUS CITYGATE STATION’s office at 2323 CITYGATE DR. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into COLUMBUS CITYGATE STATION (2323 CITYGATE DR) . We recommend arriving before closing. Call ahead at 6144720632.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at COLUMBUS CITYGATE STATION
Inside Columbus Citygate Station, applicants will find a contemporary postal environment designed for efficiency. The entrance is distinctly located on the building’s west side, identified by a prominent, dark blue USPS sign above the double glass doors, directly facing Citygate Drive. Upon entering, you’ll step into a well-lit, open lobby area. To check in for passport services, proceed straight past the initial bank of P.O. boxes on your right. The dedicated passport service counter is positioned along the far wall, usually at windows #5 or #6, clearly marked with specific signage indicating ‘Passport Services.’ Staff members are typically uniformed postal clerks trained specifically for passport acceptance. The typical appointment duration at this facility is quite precise, usually lasting between 18 and 22 minutes, allowing sufficient time for document verification, form completion review, and fee collection. The layout ensures a clear path to the service windows, with ample waiting chairs available for those arriving slightly early or during peak times. The facility is fully accessible, featuring a flat entrance, wide aisles, and a low-profile counter segment at the passport windows to accommodate all visitors.
COLUMBUS Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at COLUMBUS CITYGATE STATION versus using our expedited service.
Processing Times
Cost Breakdown
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What COLUMBUS Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. COLUMBUS CITYGATE STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The COLUMBUS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About COLUMBUS CITYGATE STATION
Local questions from COLUMBUS residents about visiting the City Clerk for passport services
Frequently Asked Questions
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