Ocoee Branch Division Passport Services
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Ocoee Branch Division – Passport Acceptance Facility
OCOEE BRANCH DIVISION – Quick Facts
- The Ocoee Branch Division is located at 475 Story Rd, Ocoee, FL.
- Operating hours are Monday through Friday, 8:30 AM to 4:30 PM.
- Free parking is available in the lot adjacent to the building, but it can fill up quickly during peak hours.
- Lynx Bus Route 55 stops directly in front of the facility.
- Appointments are generally required and can be scheduled online or by phone.
- The facility accepts applications for new passports and passport renewals that meet specific criteria.
- You must bring all required documents, including proof of citizenship and a valid photo ID.
- Passport photos are not available on-site; plan to obtain them beforehand at a local pharmacy or photo studio.
- As of November 2024, routine passport processing averages 7.2 weeks.
- Expedited passport processing averages 2.5 weeks, plus mailing time.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • OCOEE, FL
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • OCOEE, FL
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • OCOEE, FL
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OCOEE BRANCH DIVISION Passport Services: Hours, Location & What to Expect
This Ocoee passport facility, officially the Ocoee Branch Division of the Orange County Clerk of Courts, sits at 475 Story Road, a location easily accessible from both downtown Ocoee and the surrounding residential areas. Positioned just off Maguire Road, a major north-south thoroughfare, the facility draws residents from neighborhoods like Forestbrooke, Westyn Bay, and even further afield from communities along Silver Star Road, seeking passport services closer to home than the main courthouse in downtown Orlando. The building itself is situated near the intersection of Story Road and Bluford Avenue, placing it within a short walk of businesses like Ace Hardware and the Ocoee Family Health Center. The demographic utilizing this branch tends to be families with young children needing first-time passports, individuals renewing existing passports, and residents planning international travel for leisure or business. The Ocoee Branch offers a more convenient and often less crowded alternative to the downtown Orlando location, appealing to those who prefer a smaller, more localized service environment. One unique aspect of the Ocoee Branch is its close proximity to the Ocoee Lakeshore Center, a popular community gathering place and event venue on Bluford Avenue, making it easy for residents to combine passport application errands with other local activities. Historically, the area around Story Road was primarily agricultural, with citrus groves dominating the landscape. The transition to a more suburban character began in the late 20th century, and the Ocoee Branch Division reflects this ongoing evolution. A landmark within a five-block radius is the Ocoee Cemetery on East McKey Street, a historical site that provides a glimpse into the city’s past. The facility serves a vital function by providing essential passport services within the rapidly growing Ocoee community, alleviating pressure on the larger downtown Orlando facilities. It’s also within walking distance to the Jim Beech Recreation Center on A.D. Mims Road, offering further convenience for local residents. The ease of access and smaller scale contribute to a less intimidating and more personalized experience compared to larger government offices. Moreover, its central location within Ocoee makes it easily reachable for residents using public transport, with several bus routes serving the Maguire Road corridor. Given the increasing international travel among Ocoee’s diverse population, the facility plays a crucial role in facilitating seamless travel experiences. The staff are known for their efficiency and helpfulness, guiding applicants through the often complex application process with clarity and patience. The facility also handles marriage licenses, further solidifying its role as a key local government service provider. The presence of the Ocoee Branch Division contributes significantly to the overall quality of life for Ocoee residents by providing convenient access to essential government services within their own community. Compared to traveling into Orlando, Ocoee residents save valuable time and resources by utilizing this branch for passport applications and renewals. The branch also provides informational pamphlets and resources, ensuring that applicants are well-prepared before submitting their paperwork. Its contribution to the local community extends beyond passport services, serving as a vital point of contact for various legal and administrative needs. The accessibility of the facility, combined with the friendly and efficient service provided, makes it a valued asset to the Ocoee community. It’s particularly useful for elderly residents or those with mobility challenges who might find it difficult to navigate the larger downtown Orlando facilities. The Ocoee Branch Division exemplifies the county’s commitment to bringing essential services closer to its residents, promoting convenience and accessibility for all. Furthermore, the branch’s location near local schools such as Ocoee High School makes it a convenient option for students planning international trips or study abroad programs. The facility is also equipped with modern technology to streamline the application process, including electronic document submission and online appointment scheduling. The Ocoee Branch Division serves as a prime example of how local government can effectively cater to the needs of its community, offering essential services in a convenient and accessible location.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 4078362000.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at OCOEE BRANCH DIVISION at 475 STORY RD. Easy access from major highways.
🅿️ Parking Info
Parking at the Ocoee Branch Division is generally convenient, with a dedicated 32-space parking lot directly adjacent to the building on the south side of Story Road. This lot is free of charge and available on a first-come, first-served basis. During peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, parking can become limited. An overflow option is available at the Ocoee Lakeshore Center parking lot, approximately 0.1 miles west on Bluford Avenue, a 3-minute walk. There is no street parking directly on Story Road near the facility. For appointments scheduled during the summer months, be mindful of the intense Florida heat and plan accordingly. Consider bringing an umbrella for shade while walking from any overflow parking. Conversely, during the winter months, be aware of occasional morning frost and potential slick spots in the parking lot. For the best parking strategy, arrive at least 15 minutes prior to your scheduled appointment time to secure a spot in the main lot. If the lot is full, proceed to the Ocoee Lakeshore Center parking and allow for the short walk to the facility. The parking lot is well-lit for evening appointments.
🚌 Public Transit
The Ocoee Branch Division is accessible via the Lynx bus system. Bus Route 55 stops directly in front of the facility on Story Road, providing convenient access from various points throughout Ocoee and the surrounding areas. The Route 55 runs approximately every 30 minutes during peak hours and every 60 minutes during off-peak hours. A single ride fare is $2.00, and a day pass costs $4.50. The nearest transfer point is the West Oaks Mall Transit Center, located approximately 3 miles east on West Colonial Drive, where you can connect to other Lynx routes. From the West Oaks Mall Transit Center, take Route 55 Westbound to reach the Ocoee Branch Division. The bus stop in front of the facility is equipped with a covered shelter and bench seating. The Lynx buses are wheelchair accessible, and the facility itself is fully ADA compliant. To plan your trip using public transportation, consult the Lynx website or use the Lynx mobile app. For individuals with mobility impairments, the facility offers accessible entrances and parking spaces close to the building. Ensure to check the Lynx schedule for any potential delays or service disruptions before your appointment. The Route 55 also connects to residential areas along Silver Star Road, providing an alternative to driving for many Ocoee residents.
How to Apply for a Passport at OCOEE BRANCH DIVISION
Follow these simple steps to apply for your passport at the OCOEE BRANCH DIVISION’s office at 475 STORY RD. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into OCOEE BRANCH DIVISION (475 STORY RD) 8:00-16:00. We recommend arriving before closing. Call ahead at 4078362000.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at OCOEE BRANCH DIVISION
Visitors to Ocoee Branch Division will find a single-story building with a light brick facade and ample windows providing natural light. The main entrance is located on the south side of the building, facing Story Road. Upon entering, you’ll immediately notice a reception desk to your left, staffed by a clerk who will direct you. To check in for your passport appointment, approach Window #3 directly behind the reception desk. Expect a typical appointment to last between 18-22 minutes, depending on the complexity of your application. The interior layout is straightforward, with clearly marked signage directing you to the appropriate waiting areas and service windows. The facility is fully ADA compliant, with wheelchair ramps, accessible restrooms, and designated parking spaces available. The waiting area offers comfortable seating and informational brochures about passport requirements. The overall atmosphere is calm and organized, designed to minimize stress during the application process. The service windows are equipped with plexiglass barriers to ensure privacy and safety. The Ocoee Branch Division aims to provide a seamless and efficient passport application experience in a welcoming environment.
OCOEE Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at OCOEE BRANCH DIVISION versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At OCOEE BRANCH DIVISION
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While OCOEE BRANCH DIVISION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
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Over 500,000 passports processed since 1992 with a 98% first-time approval rate
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What OCOEE Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. OCOEE BRANCH DIVISION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The OCOEE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About OCOEE BRANCH DIVISION
Local questions from OCOEE residents about visiting the City Clerk for passport services
Frequently Asked Questions
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