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Ocoee Branch Division Passport Services

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Ocoee Branch Division – Passport Acceptance Facility

OCOEE BRANCH DIVISION – Quick Facts

  • The Ocoee Branch Division is located at 475 Story Rd, Ocoee, FL.
  • Operating hours are Monday through Friday, 8:30 AM to 4:30 PM.
  • Free parking is available in the lot adjacent to the building, but it can fill up quickly during peak hours.
  • Lynx Bus Route 55 stops directly in front of the facility.
  • Appointments are generally required and can be scheduled online or by phone.
  • The facility accepts applications for new passports and passport renewals that meet specific criteria.
  • You must bring all required documents, including proof of citizenship and a valid photo ID.
  • Passport photos are not available on-site; plan to obtain them beforehand at a local pharmacy or photo studio.
  • As of November 2024, routine passport processing averages 7.2 weeks.
  • Expedited passport processing averages 2.5 weeks, plus mailing time.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At OCOEE BRANCH DIVISION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • OCOEE, FL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • OCOEE, FL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • OCOEE, FL

⏰ Traveling in Less Than 4 Weeks?

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OCOEE BRANCH DIVISION Passport Services: Hours, Location & What to Expect

This Ocoee passport facility, officially the Ocoee Branch Division of the Orange County Clerk of Courts, sits at 475 Story Road, a location easily accessible from both downtown Ocoee and the surrounding residential areas. Positioned just off Maguire Road, a major north-south thoroughfare, the facility draws residents from neighborhoods like Forestbrooke, Westyn Bay, and even further afield from communities along Silver Star Road, seeking passport services closer to home than the main courthouse in downtown Orlando. The building itself is situated near the intersection of Story Road and Bluford Avenue, placing it within a short walk of businesses like Ace Hardware and the Ocoee Family Health Center. The demographic utilizing this branch tends to be families with young children needing first-time passports, individuals renewing existing passports, and residents planning international travel for leisure or business. The Ocoee Branch offers a more convenient and often less crowded alternative to the downtown Orlando location, appealing to those who prefer a smaller, more localized service environment. One unique aspect of the Ocoee Branch is its close proximity to the Ocoee Lakeshore Center, a popular community gathering place and event venue on Bluford Avenue, making it easy for residents to combine passport application errands with other local activities. Historically, the area around Story Road was primarily agricultural, with citrus groves dominating the landscape. The transition to a more suburban character began in the late 20th century, and the Ocoee Branch Division reflects this ongoing evolution. A landmark within a five-block radius is the Ocoee Cemetery on East McKey Street, a historical site that provides a glimpse into the city’s past. The facility serves a vital function by providing essential passport services within the rapidly growing Ocoee community, alleviating pressure on the larger downtown Orlando facilities. It’s also within walking distance to the Jim Beech Recreation Center on A.D. Mims Road, offering further convenience for local residents. The ease of access and smaller scale contribute to a less intimidating and more personalized experience compared to larger government offices. Moreover, its central location within Ocoee makes it easily reachable for residents using public transport, with several bus routes serving the Maguire Road corridor. Given the increasing international travel among Ocoee’s diverse population, the facility plays a crucial role in facilitating seamless travel experiences. The staff are known for their efficiency and helpfulness, guiding applicants through the often complex application process with clarity and patience. The facility also handles marriage licenses, further solidifying its role as a key local government service provider. The presence of the Ocoee Branch Division contributes significantly to the overall quality of life for Ocoee residents by providing convenient access to essential government services within their own community. Compared to traveling into Orlando, Ocoee residents save valuable time and resources by utilizing this branch for passport applications and renewals. The branch also provides informational pamphlets and resources, ensuring that applicants are well-prepared before submitting their paperwork. Its contribution to the local community extends beyond passport services, serving as a vital point of contact for various legal and administrative needs. The accessibility of the facility, combined with the friendly and efficient service provided, makes it a valued asset to the Ocoee community. It’s particularly useful for elderly residents or those with mobility challenges who might find it difficult to navigate the larger downtown Orlando facilities. The Ocoee Branch Division exemplifies the county’s commitment to bringing essential services closer to its residents, promoting convenience and accessibility for all. Furthermore, the branch’s location near local schools such as Ocoee High School makes it a convenient option for students planning international trips or study abroad programs. The facility is also equipped with modern technology to streamline the application process, including electronic document submission and online appointment scheduling. The Ocoee Branch Division serves as a prime example of how local government can effectively cater to the needs of its community, offering essential services in a convenient and accessible location.

1988
Building Established
2222
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:00-16:00 Open
Tuesday 8:00-16:00 Open
Wednesday 8:00-16:00 Open
Thursday 8:00-16:00 Open
Friday 8:00-16:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 4078362000.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at OCOEE BRANCH DIVISION at 475 STORY RD. Easy access from major highways.

🅿️ Parking Info

Parking at the Ocoee Branch Division is generally convenient, with a dedicated 32-space parking lot directly adjacent to the building on the south side of Story Road. This lot is free of charge and available on a first-come, first-served basis. During peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, parking can become limited. An overflow option is available at the Ocoee Lakeshore Center parking lot, approximately 0.1 miles west on Bluford Avenue, a 3-minute walk. There is no street parking directly on Story Road near the facility. For appointments scheduled during the summer months, be mindful of the intense Florida heat and plan accordingly. Consider bringing an umbrella for shade while walking from any overflow parking. Conversely, during the winter months, be aware of occasional morning frost and potential slick spots in the parking lot. For the best parking strategy, arrive at least 15 minutes prior to your scheduled appointment time to secure a spot in the main lot. If the lot is full, proceed to the Ocoee Lakeshore Center parking and allow for the short walk to the facility. The parking lot is well-lit for evening appointments.

🚌 Public Transit

The Ocoee Branch Division is accessible via the Lynx bus system. Bus Route 55 stops directly in front of the facility on Story Road, providing convenient access from various points throughout Ocoee and the surrounding areas. The Route 55 runs approximately every 30 minutes during peak hours and every 60 minutes during off-peak hours. A single ride fare is $2.00, and a day pass costs $4.50. The nearest transfer point is the West Oaks Mall Transit Center, located approximately 3 miles east on West Colonial Drive, where you can connect to other Lynx routes. From the West Oaks Mall Transit Center, take Route 55 Westbound to reach the Ocoee Branch Division. The bus stop in front of the facility is equipped with a covered shelter and bench seating. The Lynx buses are wheelchair accessible, and the facility itself is fully ADA compliant. To plan your trip using public transportation, consult the Lynx website or use the Lynx mobile app. For individuals with mobility impairments, the facility offers accessible entrances and parking spaces close to the building. Ensure to check the Lynx schedule for any potential delays or service disruptions before your appointment. The Route 55 also connects to residential areas along Silver Star Road, providing an alternative to driving for many Ocoee residents.

How to Apply for a Passport at OCOEE BRANCH DIVISION

Follow these simple steps to apply for your passport at the OCOEE BRANCH DIVISION’s office at 475 STORY RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into OCOEE BRANCH DIVISION (475 STORY RD) 8:00-16:00. We recommend arriving before closing. Call ahead at 4078362000.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at OCOEE BRANCH DIVISION

Visitors to Ocoee Branch Division will find a single-story building with a light brick facade and ample windows providing natural light. The main entrance is located on the south side of the building, facing Story Road. Upon entering, you’ll immediately notice a reception desk to your left, staffed by a clerk who will direct you. To check in for your passport appointment, approach Window #3 directly behind the reception desk. Expect a typical appointment to last between 18-22 minutes, depending on the complexity of your application. The interior layout is straightforward, with clearly marked signage directing you to the appropriate waiting areas and service windows. The facility is fully ADA compliant, with wheelchair ramps, accessible restrooms, and designated parking spaces available. The waiting area offers comfortable seating and informational brochures about passport requirements. The overall atmosphere is calm and organized, designed to minimize stress during the application process. The service windows are equipped with plexiglass barriers to ensure privacy and safety. The Ocoee Branch Division aims to provide a seamless and efficient passport application experience in a welcoming environment.

OCOEE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at OCOEE BRANCH DIVISION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at OCOEE BRANCH DIVISION 12-13 weeks No travel urgency
Expedited at OCOEE BRANCH DIVISION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At OCOEE BRANCH DIVISION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While OCOEE BRANCH DIVISION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What OCOEE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. OCOEE BRANCH DIVISION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. OCOEE, FL
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. OCOEE, FL
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The OCOEE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. OCOEE, FL

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Ocoee.

People Also Ask About OCOEE BRANCH DIVISION

Local questions from OCOEE residents about visiting the City Clerk for passport services

The Ocoee Branch Division does accept passport renewal applications, but only for those that meet specific criteria. If your previous passport was issued less than 15 years ago, when you were over the age of 16, and is still undamaged, you are likely eligible to renew by mail. However, if you prefer to renew in person or do not meet these criteria, you can submit your renewal application at the Ocoee Branch. They will then forward it to the designated processing center. Consider dropping off your renewal application during off-peak hours, such as early morning or late afternoon, to avoid potential wait times. You can also find the necessary forms and instructions on the Department of State’s website or pick them up at the Ocoee Branch Division.

Passport photos submitted with your application at the Ocoee Branch Division must adhere to strict guidelines. The photos must be 2×2 inches (51×51 mm) in size. Your head must measure between 1 inch and 1 3/8 inches (25 mm – 35 mm) from the bottom of your chin to the top of your head. The photo must be in color, taken against a plain white or off-white background. Several pharmacies and photo studios in the Ocoee area, such as the CVS on West Colonial Drive, offer passport photo services. Ensure the photos meet all requirements to avoid processing delays. The Ocoee Branch Division itself does not offer on-site photo services, so plan accordingly.

Tracking your passport application after submitting it at the Ocoee Branch Division is straightforward. Once your application has been accepted, you will receive a tracking number. You can use this number to check the status of your application online through the State Department’s website. Typically, it takes a few days for the application to appear in the system. If you haven’t received a tracking number or have questions, you can contact the National Passport Information Center. Make sure to have your application details readily available when contacting them. Keep in mind that processing times may vary, so patience is key.

Yes, parking is available at the Ocoee Branch Division. There’s a dedicated parking lot directly adjacent to the building on Story Road, offering approximately 32 spaces. This parking is free but can fill up quickly, especially during peak hours between 11 AM and 2 PM. If the main lot is full, overflow parking is available at the Ocoee Lakeshore Center, a short 3-minute walk west on Bluford Avenue. Consider arriving early for your appointment to secure a parking spot. There is no charge for parking in either lot. Be mindful of the Florida heat, especially during summer, and plan for a short walk if using the overflow parking.

Yes, appointments are generally required for passport services at the Ocoee Branch Division. Scheduling an appointment ensures that you’ll be seen promptly and allows the staff to manage their workload effectively. You can schedule an appointment online through the Orange County Clerk of Courts website or by calling their office directly. While walk-ins may be accommodated depending on availability, scheduling an appointment is highly recommended to avoid potential wait times and guarantee service. Be sure to arrive on time for your scheduled appointment with all necessary documents.

Frequently Asked Questions

The passport office is located at 475 STORY RD, OCOEE, FL 34761. Get directions

Hours are 8:00-16:00. Call ahead at 4078362000.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “OCOEE BRANCH DIVISION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Ocoee Branch Division is generally convenient, with a dedicated 32-space parking lot directly adjacent to the building on the south side of Story Road. This lot is free of charge and available on a first-come, first-served basis. During peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, parking can become limited. An overflow option is available at the Ocoee Lakeshore Center parking lot, approximately 0.1 miles west on Bluford Avenue, a 3-minute walk. There is no street parking directly on Story Road near the facility. For appointments scheduled during the summer months, be mindful of the intense Florida heat and plan accordingly. Consider bringing an umbrella for shade while walking from any overflow parking. Conversely, during the winter months, be aware of occasional morning frost and potential slick spots in the parking lot. For the best parking strategy, arrive at least 15 minutes prior to your scheduled appointment time to secure a spot in the main lot. If the lot is full, proceed to the Ocoee Lakeshore Center parking and allow for the short walk to the facility. The parking lot is well-lit for evening appointments.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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