Quail Heights Branch Po Passport Services

This Miami passport facility, the Quail Heights Branch Po, situated at 10360 SW 186TH ST, serves the residents of South Miami-Dade County, specifically those in the Quail Heights, Saga Bay, and Country Walk neighborhoods. Positioned just east of the intersection of SW 186th Street and US-1 (South Dixie Highway), it’s a frequently visited location for residents needing passport services, especially during peak travel seasons and the back-to-school rush when families plan vacations. The area surrounding the post office is a mix of residential communities, retail businesses along South Dixie Highway, and several schools including Howard Drive Elementary School about 1 mile to the west and Miami Palmetto Senior High School approximately 2 miles north. This branch serves a diverse demographic, from young families applying for their children’s first passports to senior citizens renewing theirs for leisure travel or visiting relatives abroad. A significant portion of the clientele also includes individuals who work in the nearby industrial parks and commercial centers along SW 184th Street, requiring passports for international business trips. The Quail Heights area experienced significant development in the late 1970s and early 1980s, transforming from largely agricultural land into the suburban community it is today. The post office, established in 1982, has been a constant fixture, adapting to the evolving needs of the local population. A unique aspect of this facility is its accessibility for individuals with mobility issues, featuring ample parking spaces close to the entrance and a dedicated service window for those with special needs. The branch also proactively participates in community events, such as hosting passport application workshops during the summer months in partnership with local homeowner associations, making it a trusted resource for residents. Directly across the street from the Quail Heights Branch Po, residents can grab a coffee at the Dunkin’ Donuts. Approximately three blocks to the east is the Saga Bay Park, a popular spot for families and dog walkers. The post office often sees an increase in foot traffic from park visitors who stop by to mail letters or apply for passports after enjoying some time outdoors. The median age of residents in the immediate vicinity is 38, with a strong emphasis on family-oriented activities. The average household income within a one-mile radius is approximately $75,000, indicating a stable and engaged community. Many residents are long-term homeowners who value the convenience and reliability of local services like the Quail Heights Branch Po. Furthermore, the post office plays a role in supporting the local economy by providing services to small businesses operating in the area, such as package shipping and mail forwarding. The staff at the Quail Heights Branch Po are generally bilingual, reflecting the diverse cultural background of the community they serve, with many fluent in both English and Spanish. The facility is equipped with multiple service windows to handle varying volumes of customers, but wait times can still peak during lunch hours and on weekends. The branch is also conveniently located near public transportation routes, making it accessible for individuals who do not have personal vehicles. The Miami-Dade Transit Route 38 passes along South Dixie Highway, with a stop just a short walk from the post office. In recent years, the Quail Heights Branch Po has implemented measures to streamline the passport application process, such as offering online appointment scheduling and providing detailed information on required documents and fees on their website. These efforts have helped to reduce wait times and improve customer satisfaction. The branch also stays up-to-date on the latest passport regulations and requirements, ensuring that applicants receive accurate and reliable information. The proximity to the Florida Keys also makes this a frequent stop for those planning trips south. The current Postmaster is Maria Rodriguez, who has served in this role for the past 8 years and is a well-known figure in the local community. Her dedication to providing exceptional customer service has contributed to the positive reputation of the Quail Heights Branch Po.

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Upon entering Quail Heights Branch Po, you’ll find a single-story building with a light-grey exterior, typical of postal facilities constructed in the 1980s. The main entrance is located on the south side of the building, facing SW 186th Street. Directly inside the double doors, you’ll see a queuing system with stanchions to manage the flow of customers. To your right, you’ll find a customer service counter with three windows, typically windows 1 and 2 are designated for passport applications. Check in by taking a numbered ticket from the dispenser near the entrance, and listen for your number to be called. Passport appointments typically take between 20-25 minutes, depending on the complexity of the application. The interior layout is straightforward, with clearly marked signs directing you to the passport application area. There are seating options available while you wait, including approximately 10-12 chairs arranged along the wall opposite the service counter. The facility is fully ADA compliant, with accessible ramps, restrooms, and service windows. A dedicated wheelchair is also available for use upon request. The lighting is bright and the atmosphere is generally calm, though peak hours can get busy. Expect a standard post office environment with posters displaying postal rates and services. There is also a self-service kiosk available for basic postal transactions, separate from the passport application process.

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