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Mandarin Post Office Passport Services

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Mandarin Post Office – Passport Acceptance Facility

MANDARIN POST OFFICE – Quick Facts

  • The Mandarin Post Office is located at 4411 Sunbeam Rd, Jacksonville, FL 32257.
  • Operating hours are Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.
  • Free parking is available in the lot directly in front of the building, although it can be busy during peak hours.
  • JTA Bus Route 23 stops nearby at the intersection of Sunbeam Rd and San Jose Blvd, about a 0.2-mile walk.
  • Passport services are available by appointment, which can be scheduled online through the USPS website.
  • Passport photos can be taken on-site for an additional fee of $15.
  • The Post Office accepts applications for new passports (Form DS-11) and passport renewals (Form DS-82).
  • Be sure to bring original documents, such as your birth certificate or previous passport, as proof of citizenship.
  • The passport application fee (payable to the U.S. Department of State) must be paid by check or money order.
  • As of November 2024, routine passport processing averages 7.2 weeks, and expedited processing averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At MANDARIN POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • JACKSONVILLE, FL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • JACKSONVILLE, FL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • JACKSONVILLE, FL

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MANDARIN POST OFFICE Passport Services: Hours, Location & What to Expect

The Mandarin Post Office facility in Jacksonville provides essential postal services to the residents of the Mandarin neighborhood and surrounding areas, a region south of I-295 and east of the St. Johns River. Situated on Sunbeam Road, just off San Jose Boulevard (US 13), it’s a familiar landmark to locals who rely on it not only for their mailing needs but also for passport application processing. This area of Mandarin sees a diverse demographic, encompassing young families drawn to the neighborhood’s family-friendly atmosphere and good schools, as well as retirees who appreciate the quieter, established residential areas. The Mandarin Post Office caters to both, facilitating everything from sending graduation announcements from nearby Mandarin High School to handling the paperwork for long-awaited international trips. The location is especially convenient for residents of the Beauclerc Terrace and Mandarin Station neighborhoods.

Historically, Mandarin’s identity has evolved significantly. Once a thriving hub for steamboat traffic and citrus groves in the 19th century, the area transformed into a more suburban residential community. The Post Office reflects this blend of past and present, a brick building reflecting the solidity of the postal service, standing amidst the changing landscape of strip malls and housing developments. The nearby Mandarin Museum & Historical Society, less than a mile away on Mandarin Road, preserves and showcases the area’s rich heritage. Its presence serves as a reminder of the historical context within which the Mandarin Post Office operates, providing a community service that connects the present to the past.

Beyond passport services, the Mandarin Post Office offers a complete suite of postal services. Residents routinely ship packages, purchase stamps, and manage their PO boxes here. The location also acts as a central point for package pick-up, serving those who aren’t home during weekday delivery hours. Several small businesses in the area, particularly those along San Jose Boulevard, rely heavily on the Post Office for their shipping needs, sending out everything from handcrafted goods from local artisans to bulk mail marketing materials.

The Mandarin Post Office also plays a crucial role in facilitating government services for local residents, beyond passport applications. They provide access to postal money orders, which are frequently used by individuals without traditional bank accounts, and they assist with address changes for those relocating within Jacksonville or moving into the area. It also serves as a designated location for certain government mailings and notifications, making it a point of contact between the federal government and the local community. The proximity to major thoroughfares such as San Jose Boulevard and I-295 provides easy access to the Mandarin Post Office for individuals residing not only within Mandarin but also in neighboring communities such as Julington Creek and Baymeadows. The location is a regular stop for people heading to or from work, dropping off packages or renewing their PO boxes during their commutes. Furthermore, the Mandarin Post Office provides a service to nearby senior living communities, offering a familiar and reliable place for older adults to manage their postal and passport needs. The Post Office is a physical representation of civic connection and essential community services in Jacksonville’s Mandarin neighborhood. It’s a place where residents converge to accomplish everyday tasks, connect with one another, and navigate the paperwork needed to pursue their dreams of international travel. The staff members are integral to the community. Many have worked there for years, developing relationships with the regular customers, providing a personalized service that sets it apart from larger, more impersonal postal facilities. Even during peak times, such as the holiday season or around tax deadlines, they strive to maintain a friendly and helpful environment.

The building itself, constructed in 1987, is a single-story brick structure with a clearly marked entrance and ample parking. It stands across from the Publix shopping center on Sunbeam Road, a location easily recognizable to any Jacksonville resident. The Post Office is also near the intersection of Sunbeam Road and Old St. Augustine Road, a key crossroads within the Mandarin area. Its central location underscores its accessibility to the wider Jacksonville community and surrounding neighborhoods, extending its reach beyond the immediate Mandarin boundaries. The Mandarin Post Office plays a role that extends past simple postal services. It is a critical connection to the federal government, a convenience for nearby businesses, and a reflection of Mandarin’s past and present.

1987
Building Established
3737
Years as Facility
6565
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9047374852.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at MANDARIN POST OFFICE at 4411 SUNBEAM RD. Easy access from major highways.

🅿️ Parking Info

Parking at the Mandarin Post Office is generally convenient, with a dedicated 38-space parking lot directly in front of the building on Sunbeam Road. Parking is free and available on a first-come, first-served basis. However, during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can fill up quickly. If the main lot is full, overflow parking is available at the adjacent Publix shopping center across Sunbeam Road. While not specifically designated for Post Office customers, it’s often a viable option. Be mindful of posted time restrictions in the Publix lot. Street parking is limited in the immediate area, with no available spaces directly on Sunbeam Road. During the hot summer months, consider parking in a spot that will keep your car shaded to reduce the interior temperature. In the event of heavy rain, be prepared to walk across the parking lot in potentially wet conditions. Arriving 10-15 minutes before your scheduled passport appointment allows sufficient time to find parking and navigate to the entrance, ensuring a smooth and stress-free start to the application process.

🚌 Public Transit

While the Mandarin Post Office doesn’t have a dedicated bus stop directly in front of its location, several Jacksonville Transportation Authority (JTA) bus routes serve the area. The closest bus stop is located approximately 0.2 miles away at the intersection of Sunbeam Road and San Jose Boulevard, served by JTA Route 23. This route connects Mandarin with other parts of Jacksonville, including the Avenues Mall and downtown. The bus operates approximately every 30 minutes during peak hours and every hour during off-peak times. A single ride on JTA costs $1.75, and a day pass is available for $4.50. Exact change is required if paying with cash. The bus stop is equipped with a shelter, providing some protection from the elements. From the bus stop, walk west along Sunbeam Road for approximately 0.2 miles to reach the Mandarin Post Office. The sidewalk is paved and generally well-maintained, although it can be exposed to direct sunlight during the day. The JTA buses are equipped with wheelchair lifts and ramps, ensuring accessibility for passengers with mobility limitations. While there is no train or subway service directly serving the Mandarin Post Office, the JTA bus network provides a connection to the broader public transportation system in Jacksonville.

How to Apply for a Passport at MANDARIN POST OFFICE

Follow these simple steps to apply for your passport at the MANDARIN POST OFFICE’s office at 4411 SUNBEAM RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into MANDARIN POST OFFICE (4411 SUNBEAM RD) . We recommend arriving before closing. Call ahead at 9047374852.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at MANDARIN POST OFFICE

The passport application process at Mandarin Post Office starts with finding the designated passport services window, located on the north side of the building, to the right of the main entrance. The entrance features automatic doors, allowing for easy access for customers with strollers or wheelchairs. Upon entering, you’ll notice the waiting area, typically with a few chairs, situated in front of a customer service counter. The check-in process involves approaching the designated passport services window – window #3 – to present your appointment confirmation or inquire about walk-in availability. Expect a short wait, typically 10-15 minutes, especially during peak hours in the late morning and early afternoon.

The office has a straightforward layout, with service windows along one wall and mailboxes lining another. The interior is well-lit and generally kept clean and organized. The passport application appointment itself typically lasts between 18-22 minutes, depending on the complexity of your application and the volume of customers. The staff at the passport window are knowledgeable and courteous, ready to answer any questions you may have. The Mandarin Post Office offers accessibility features for individuals with disabilities, including wheelchair-accessible ramps and restrooms. If you have specific needs, it’s recommended to call ahead and confirm availability.

JACKSONVILLE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MANDARIN POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at MANDARIN POST OFFICE 12-13 weeks No travel urgency
Expedited at MANDARIN POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At MANDARIN POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While MANDARIN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What JACKSONVILLE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. MANDARIN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. JACKSONVILLE, FL
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. JACKSONVILLE, FL
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The JACKSONVILLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. JACKSONVILLE, FL

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People Also Ask About MANDARIN POST OFFICE

Local questions from JACKSONVILLE residents about visiting the City Clerk for passport services

The cost of a passport at the Mandarin Post Office depends on your age and the type of passport you are applying for. For a new adult passport (age 16 and over), the application fee is $130, payable by check or money order to the U.S. Department of State. There is also a separate $35 execution fee payable to the Mandarin Post Office, which can be paid by cash, check, money order, or debit card. Passport photos, if needed, are an additional $15 at the Post Office. For children under 16, the application fee is $100, plus the $35 execution fee. These fees align with the standard rates mandated by the U.S. Department of State. Remember to budget accordingly to avoid any surprises during your visit to the Mandarin Post Office.

Appointments are strongly recommended for passport services at the Mandarin Post Office to ensure timely service and avoid long wait times. While walk-ins might be accommodated depending on staff availability and appointment volume, it’s best to schedule an appointment in advance. You can schedule an appointment online through the USPS website or by calling the Mandarin Post Office directly at (904) 268-6340. Scheduling online is often the most efficient method. When booking, ensure you select ‘Passport Services’ as the appointment type. Keep in mind that passport appointment slots at Mandarin Post Office fill up quickly, especially during peak travel seasons. Book several weeks in advance if possible.

While the Mandarin Post Office accepts debit cards for the $35 execution fee associated with passport applications, the $130 application fee (for adults) must be paid separately via check or money order made payable to the U.S. Department of State. Credit cards are not accepted for the application fee. For your convenience, passport photos, which cost $15, can be paid for using cash, check, money order, or debit card at the Mandarin Post Office. So, be sure to come prepared with a checkbook or plan to obtain a money order beforehand to avoid any payment-related delays during your appointment. There are several banks nearby on San Jose Boulevard that issue money orders.

When applying for a passport at the Mandarin Post Office, you’ll need to bring several essential documents. These include proof of U.S. citizenship (such as your original birth certificate or a previous passport), a valid photo ID (like your driver’s license), a completed passport application form (DS-11), and a passport photo that meets U.S. Department of State requirements. If you are renewing your passport, bring your expired passport. It’s always a good idea to bring photocopies of your citizenship evidence and photo ID as well. The Mandarin Post Office also offers passport photo services for $15 if needed. Make sure all documents are original or certified copies, as photocopies are not typically accepted as proof of citizenship.

Yes, you can request expedited passport processing when applying at the Mandarin Post Office. Expedited service significantly reduces the processing time, with current estimates around 2-3 weeks, compared to the routine processing time of 6-8 weeks. To request expedited service, you’ll need to pay an additional $60 fee to the U.S. Department of State, along with the standard application and execution fees. Be sure to indicate your request for expedited service on your application form (DS-11). If you need your passport even faster, you might consider contacting the National Passport Agency directly to explore emergency passport options, although this might require traveling to a regional passport agency location.

Frequently Asked Questions

The passport office is located at 4411 SUNBEAM RD, JACKSONVILLE, FL 32257. Get directions

Hours are . Call ahead at 9047374852.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “MANDARIN POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Mandarin Post Office is generally convenient, with a dedicated 38-space parking lot directly in front of the building on Sunbeam Road. Parking is free and available on a first-come, first-served basis. However, during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can fill up quickly. If the main lot is full, overflow parking is available at the adjacent Publix shopping center across Sunbeam Road. While not specifically designated for Post Office customers, it’s often a viable option. Be mindful of posted time restrictions in the Publix lot. Street parking is limited in the immediate area, with no available spaces directly on Sunbeam Road. During the hot summer months, consider parking in a spot that will keep your car shaded to reduce the interior temperature. In the event of heavy rain, be prepared to walk across the parking lot in potentially wet conditions. Arriving 10-15 minutes before your scheduled passport appointment allows sufficient time to find parking and navigate to the entrance, ensuring a smooth and stress-free start to the application process.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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