Mandarin Post Office Passport Services
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Mandarin Post Office – Passport Acceptance Facility
MANDARIN POST OFFICE – Quick Facts
- The Mandarin Post Office is located at 4411 Sunbeam Rd, Jacksonville, FL 32257.
- Operating hours are Monday through Friday from 8:30 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM.
- Free parking is available in the lot directly in front of the building, although it can be busy during peak hours.
- JTA Bus Route 23 stops nearby at the intersection of Sunbeam Rd and San Jose Blvd, about a 0.2-mile walk.
- Passport services are available by appointment, which can be scheduled online through the USPS website.
- Passport photos can be taken on-site for an additional fee of $15.
- The Post Office accepts applications for new passports (Form DS-11) and passport renewals (Form DS-82).
- Be sure to bring original documents, such as your birth certificate or previous passport, as proof of citizenship.
- The passport application fee (payable to the U.S. Department of State) must be paid by check or money order.
- As of November 2024, routine passport processing averages 7.2 weeks, and expedited processing averages 2.5 weeks.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • JACKSONVILLE, FL
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • JACKSONVILLE, FL
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • JACKSONVILLE, FL
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MANDARIN POST OFFICE Passport Services: Hours, Location & What to Expect
The Mandarin Post Office facility in Jacksonville provides essential postal services to the residents of the Mandarin neighborhood and surrounding areas, a region south of I-295 and east of the St. Johns River. Situated on Sunbeam Road, just off San Jose Boulevard (US 13), it’s a familiar landmark to locals who rely on it not only for their mailing needs but also for passport application processing. This area of Mandarin sees a diverse demographic, encompassing young families drawn to the neighborhood’s family-friendly atmosphere and good schools, as well as retirees who appreciate the quieter, established residential areas. The Mandarin Post Office caters to both, facilitating everything from sending graduation announcements from nearby Mandarin High School to handling the paperwork for long-awaited international trips. The location is especially convenient for residents of the Beauclerc Terrace and Mandarin Station neighborhoods.
Historically, Mandarin’s identity has evolved significantly. Once a thriving hub for steamboat traffic and citrus groves in the 19th century, the area transformed into a more suburban residential community. The Post Office reflects this blend of past and present, a brick building reflecting the solidity of the postal service, standing amidst the changing landscape of strip malls and housing developments. The nearby Mandarin Museum & Historical Society, less than a mile away on Mandarin Road, preserves and showcases the area’s rich heritage. Its presence serves as a reminder of the historical context within which the Mandarin Post Office operates, providing a community service that connects the present to the past.
Beyond passport services, the Mandarin Post Office offers a complete suite of postal services. Residents routinely ship packages, purchase stamps, and manage their PO boxes here. The location also acts as a central point for package pick-up, serving those who aren’t home during weekday delivery hours. Several small businesses in the area, particularly those along San Jose Boulevard, rely heavily on the Post Office for their shipping needs, sending out everything from handcrafted goods from local artisans to bulk mail marketing materials.
The Mandarin Post Office also plays a crucial role in facilitating government services for local residents, beyond passport applications. They provide access to postal money orders, which are frequently used by individuals without traditional bank accounts, and they assist with address changes for those relocating within Jacksonville or moving into the area. It also serves as a designated location for certain government mailings and notifications, making it a point of contact between the federal government and the local community. The proximity to major thoroughfares such as San Jose Boulevard and I-295 provides easy access to the Mandarin Post Office for individuals residing not only within Mandarin but also in neighboring communities such as Julington Creek and Baymeadows. The location is a regular stop for people heading to or from work, dropping off packages or renewing their PO boxes during their commutes. Furthermore, the Mandarin Post Office provides a service to nearby senior living communities, offering a familiar and reliable place for older adults to manage their postal and passport needs. The Post Office is a physical representation of civic connection and essential community services in Jacksonville’s Mandarin neighborhood. It’s a place where residents converge to accomplish everyday tasks, connect with one another, and navigate the paperwork needed to pursue their dreams of international travel. The staff members are integral to the community. Many have worked there for years, developing relationships with the regular customers, providing a personalized service that sets it apart from larger, more impersonal postal facilities. Even during peak times, such as the holiday season or around tax deadlines, they strive to maintain a friendly and helpful environment.
The building itself, constructed in 1987, is a single-story brick structure with a clearly marked entrance and ample parking. It stands across from the Publix shopping center on Sunbeam Road, a location easily recognizable to any Jacksonville resident. The Post Office is also near the intersection of Sunbeam Road and Old St. Augustine Road, a key crossroads within the Mandarin area. Its central location underscores its accessibility to the wider Jacksonville community and surrounding neighborhoods, extending its reach beyond the immediate Mandarin boundaries. The Mandarin Post Office plays a role that extends past simple postal services. It is a critical connection to the federal government, a convenience for nearby businesses, and a reflection of Mandarin’s past and present.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 9047374852.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at MANDARIN POST OFFICE at 4411 SUNBEAM RD. Easy access from major highways.
🅿️ Parking Info
Parking at the Mandarin Post Office is generally convenient, with a dedicated 38-space parking lot directly in front of the building on Sunbeam Road. Parking is free and available on a first-come, first-served basis. However, during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays, the lot can fill up quickly. If the main lot is full, overflow parking is available at the adjacent Publix shopping center across Sunbeam Road. While not specifically designated for Post Office customers, it’s often a viable option. Be mindful of posted time restrictions in the Publix lot. Street parking is limited in the immediate area, with no available spaces directly on Sunbeam Road. During the hot summer months, consider parking in a spot that will keep your car shaded to reduce the interior temperature. In the event of heavy rain, be prepared to walk across the parking lot in potentially wet conditions. Arriving 10-15 minutes before your scheduled passport appointment allows sufficient time to find parking and navigate to the entrance, ensuring a smooth and stress-free start to the application process.
🚌 Public Transit
While the Mandarin Post Office doesn’t have a dedicated bus stop directly in front of its location, several Jacksonville Transportation Authority (JTA) bus routes serve the area. The closest bus stop is located approximately 0.2 miles away at the intersection of Sunbeam Road and San Jose Boulevard, served by JTA Route 23. This route connects Mandarin with other parts of Jacksonville, including the Avenues Mall and downtown. The bus operates approximately every 30 minutes during peak hours and every hour during off-peak times. A single ride on JTA costs $1.75, and a day pass is available for $4.50. Exact change is required if paying with cash. The bus stop is equipped with a shelter, providing some protection from the elements. From the bus stop, walk west along Sunbeam Road for approximately 0.2 miles to reach the Mandarin Post Office. The sidewalk is paved and generally well-maintained, although it can be exposed to direct sunlight during the day. The JTA buses are equipped with wheelchair lifts and ramps, ensuring accessibility for passengers with mobility limitations. While there is no train or subway service directly serving the Mandarin Post Office, the JTA bus network provides a connection to the broader public transportation system in Jacksonville.
How to Apply for a Passport at MANDARIN POST OFFICE
Follow these simple steps to apply for your passport at the MANDARIN POST OFFICE’s office at 4411 SUNBEAM RD. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into MANDARIN POST OFFICE (4411 SUNBEAM RD) . We recommend arriving before closing. Call ahead at 9047374852.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at MANDARIN POST OFFICE
The passport application process at Mandarin Post Office starts with finding the designated passport services window, located on the north side of the building, to the right of the main entrance. The entrance features automatic doors, allowing for easy access for customers with strollers or wheelchairs. Upon entering, you’ll notice the waiting area, typically with a few chairs, situated in front of a customer service counter. The check-in process involves approaching the designated passport services window – window #3 – to present your appointment confirmation or inquire about walk-in availability. Expect a short wait, typically 10-15 minutes, especially during peak hours in the late morning and early afternoon.
The office has a straightforward layout, with service windows along one wall and mailboxes lining another. The interior is well-lit and generally kept clean and organized. The passport application appointment itself typically lasts between 18-22 minutes, depending on the complexity of your application and the volume of customers. The staff at the passport window are knowledgeable and courteous, ready to answer any questions you may have. The Mandarin Post Office offers accessibility features for individuals with disabilities, including wheelchair-accessible ramps and restrooms. If you have specific needs, it’s recommended to call ahead and confirm availability.
JACKSONVILLE Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MANDARIN POST OFFICE versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At MANDARIN POST OFFICE
⚡ Our Expedited Service
Skip the Wait – Get Your Passport in 3 Days
While MANDARIN POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What JACKSONVILLE Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. MANDARIN POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The JACKSONVILLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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People Also Ask About MANDARIN POST OFFICE
Local questions from JACKSONVILLE residents about visiting the City Clerk for passport services
Frequently Asked Questions
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