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City Of Jacksonville – Center For Public Safety Passport Services

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JACKSONVILLE passport office
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City Of Jacksonville – Center For Public Safety – Passport Acceptance Facility

CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY – Quick Facts

  • The facility is located at 200 Marine Blvd in Jacksonville, North Carolina.
  • Normal operating hours are Monday through Friday, 8:00 AM to 5:00 PM.
  • Free parking is available on-site, but it can get crowded during peak hours.
  • Jacksonville Transit Authority (JTA) Route 4 stops directly in front of the facility.
  • Appointments are recommended but walk-ins are accepted based on availability.
  • Passport photos are not taken on-site; plan to obtain these beforehand at a nearby pharmacy.
  • You can apply for both new passports and passport renewals (if eligible) here.
  • Be sure to bring all required documents, including your original birth certificate and a valid photo ID.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • JACKSONVILLE, NC

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • JACKSONVILLE, NC

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • JACKSONVILLE, NC

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CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY Passport Services: Hours, Location & What to Expect

The City Of Jacksonville – Center For Public Safety facility serves Jacksonville residents primarily residing in the downtown area and adjacent neighborhoods like Williamsburg Plantation and Carolina Forest. This location, situated at 200 Marine Blvd, is conveniently accessible for those living near Western Boulevard and Gum Branch Road. The facility uniquely caters to a significant population of active-duty military personnel and their families from nearby Marine Corps Base Camp Lejeune, making passport services a frequent and essential need. The Center for Public Safety stands a block away from the New River, influencing the area’s climate, and shares the street with a mix of local businesses, legal offices, and residences. Built in 1987, it’s a familiar landmark just south of the Onslow County Courthouse and several blocks west of Jacksonville High School. The facility’s proximity to the heart of Jacksonville’s government offices makes it a convenient choice for government employees and other professionals needing quick passport assistance during their lunch breaks or after work. Unlike larger federal facilities, this municipal service offers a more personalized experience, often preferred by elderly residents and families with young children who appreciate the shorter wait times and direct assistance. The City Of Jacksonville – Center For Public Safety is also utilized by residents of smaller neighboring communities like Midway Park and Piney Green, expanding its reach beyond Jacksonville’s immediate city limits. It sees a steady flow of applicants throughout the year, with slight increases during the peak travel seasons of spring and summer. Staffed by local Jacksonville residents, the facility contributes to the economic vitality of the city by providing valuable services that facilitate international travel and commerce. An interesting historical note: the land on which the Center stands was originally part of the vast Huggins family estate, playing a role in Jacksonville’s development from its early agricultural roots to its current status as a commercial and governmental hub. The facility offers a convenient option for residents who prefer to avoid longer drives to larger regional passport agencies or post offices. Notably, the location sits a few blocks from the iconic Sturgeon City Environmental Education Center, a local landmark attracting visitors and residents for its conservation efforts along the New River. Furthermore, its accessibility from both Highway 17 and Highway 24 makes it a practical choice for travelers coming from various parts of Onslow County and beyond. Serving a diverse community, the City Of Jacksonville – Center For Public Safety plays a crucial role in facilitating international travel, strengthening Jacksonville’s ties to the global community, and supporting the needs of its residents and military personnel. The building is next to the railroad tracks and that contributes to the general character of the area. The people it serves are diverse, with a heavy military population, with the majority coming from Camp Lejeune. In addition to Camp Lejeune military personnel, it also serves many people from the surrounding communities, like Richlands and Maysville. It is a very small town but is the seat of Onslow County. This facility has served as a stable presence for passport services in the local community, providing convenience and personalized service that larger regional facilities often cannot match. It sits within a few blocks of the old Onslow County Museum, a historical landmark representing the city’s rich past. This Passport agency offers a friendly and efficient service for the city’s residents.

1987
Building Established
3737
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9104554000.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY at 200 MARINE BLVD. Easy access from major highways.

🅿️ Parking Info

Parking at the City Of Jacksonville – Center For Public Safety is available in a dedicated lot directly adjacent to the building on Marine Boulevard. This is a free, 35-space lot, generally sufficient for handling the typical flow of passport applicants. However, during peak hours (mid-morning and early afternoon), parking can become competitive. An alternative is street parking along adjacent streets like New River Drive and Court Street, but be mindful of parking regulations, as some areas may have time limits. For longer appointments or peak times, the Onslow County Courthouse parking garage, located 0.2 miles to the north on Court Street, offers paid parking at a rate of $1 per hour. During the summer months, be aware that the asphalt parking lot can get quite hot, so plan accordingly and avoid leaving sensitive documents in your car for extended periods. In winter, although rare, ice can accumulate on the parking lot surface, so exercise caution when walking to and from your vehicle. It is advisable to arrive 15-20 minutes before your scheduled appointment to allow ample time for parking.

🚌 Public Transit

Public transportation options to the City Of Jacksonville – Center For Public Safety are available through the Jacksonville Transit Authority (JTA). Bus Route 4 stops directly in front of the facility on Marine Boulevard, with service every 30 minutes during weekdays from 7:00 AM to 6:00 PM. A single ride fare is $1.50, and a day pass costs $3.50. The JTA also offers reduced fares for seniors (65+) and individuals with disabilities. The transit system is wheelchair accessible, with ramps and designated seating available on all buses. The main JTA Transit Center is located approximately 1.5 miles away in downtown Jacksonville on Western Boulevard, requiring a transfer to Route 4 to reach the Center for Public Safety. Walking from the Transit Center would take approximately 30 minutes. Passengers exiting the bus on Marine Boulevard will find a paved walkway leading directly to the facility’s entrance. For real-time bus schedules and route information, consult the Jacksonville Transit Authority’s website or mobile app. The city is also accessible to those who use mobility devices.

How to Apply for a Passport at CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY

Follow these simple steps to apply for your passport at the CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY’s office at 200 MARINE BLVD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY (200 MARINE BLVD) . We recommend arriving before closing. Call ahead at 9104554000.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY

Walking into City Of Jacksonville – Center For Public Safety, you’ll immediately notice the building’s functional, governmental design. The main entrance is located on the south side of the building, accessible directly from the parking lot. Upon entering, proceed to Window #3 on the right for passport application assistance. The waiting area is relatively small, typically accommodating around 10-15 individuals. Appointments generally run efficiently, with an average processing time of 18-22 minutes per applicant. The layout is straightforward, featuring a main counter area with several windows for different services and a designated area for completing forms. The facility provides wheelchair accessibility via a ramp leading to the main entrance, and the interior is designed with accessible pathways. Check-in consists of presenting your appointment confirmation or, if a walk-in, taking a number from the dispenser located near the entrance and waiting for your number to be called. Keep an eye on the digital display above the counter to see which window is ready to serve you. The atmosphere is generally calm and professional, with staff members readily available to assist with questions or concerns.

JACKSONVILLE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY 12-13 weeks No travel urgency
Expedited at CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What JACKSONVILLE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. JACKSONVILLE, NC
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. JACKSONVILLE, NC
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The JACKSONVILLE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. JACKSONVILLE, NC

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People Also Ask About CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY

Local questions from JACKSONVILLE residents about visiting the City Clerk for passport services

No, the City Of Jacksonville – Center For Public Safety does not have on-site passport photo services. However, there are several conveniently located options nearby. Walgreens on Western Boulevard, just a few blocks west, offers passport photos for around $15.99, and CVS Pharmacy, located on Gum Branch Road, provides similar services with comparable pricing. It’s best to call ahead to confirm availability and hours, especially during peak times. Plan to get your photos taken before your appointment to streamline the application process. Ensure the photos meet all State Department requirements to avoid any delays.

The City Of Jacksonville – Center For Public Safety accepts several forms of payment for passport application fees. You can pay with cash, check, money order, or credit card (Visa, Mastercard, Discover, and American Express). Checks and money orders should be made payable to the U.S. Department of State. For the City’s execution fee (currently $35), they accept cash, check, or money order payable to the City of Jacksonville. Be aware that temporary or starter checks may not be accepted. It’s always wise to have a backup payment method in case any issues arise with your primary choice. Debit cards are also usually accepted, but double-check at the time of your visit.

Passport processing times can vary depending on the current demand. As of November 2024, routine processing averages 7.2 weeks, while expedited processing averages 2.5 weeks. These are just averages, though, and actual processing times can fluctuate. If you have upcoming travel plans, it’s always best to apply well in advance. Consider paying for expedited service if you need your passport sooner. After applying, you can track your application status online using the tracking number provided on your receipt. Remember to factor in mailing times, which can add a few extra days on either end.

To apply for a passport at the City Of Jacksonville – Center For Public Safety, you’ll need a few essential documents. First, bring proof of U.S. citizenship, such as a certified birth certificate (not a hospital certificate) or a previous U.S. passport. You’ll also need a valid form of photo identification, like a driver’s license or military ID. Bring a photocopy of both your citizenship document and your ID. You’ll also need the completed DS-11 application form, which you can download and fill out beforehand. And don’t forget your passport photos! Make sure they meet all the official requirements, like size and background color.

Yes, the City Of Jacksonville – Center For Public Safety has a dedicated parking lot for passport applicants. The lot is located directly adjacent to the building on Marine Boulevard and is free of charge. While it’s usually sufficient, parking can be limited during peak hours. If the lot is full, you can try street parking on nearby streets like Court Street or New River Drive, but be sure to check the posted signs for any restrictions. As a backup, the Onslow County Courthouse parking garage is also a short walk away and offers paid parking. Arrive a little early to give yourself ample time to find a spot.

Frequently Asked Questions

The passport office is located at 200 MARINE BLVD, JACKSONVILLE, NC 28540. Get directions

Hours are . Call ahead at 9104554000.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CITY OF JACKSONVILLE – CENTER FOR PUBLIC SAFETY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the City Of Jacksonville – Center For Public Safety is available in a dedicated lot directly adjacent to the building on Marine Boulevard. This is a free, 35-space lot, generally sufficient for handling the typical flow of passport applicants. However, during peak hours (mid-morning and early afternoon), parking can become competitive. An alternative is street parking along adjacent streets like New River Drive and Court Street, but be mindful of parking regulations, as some areas may have time limits. For longer appointments or peak times, the Onslow County Courthouse parking garage, located 0.2 miles to the north on Court Street, offers paid parking at a rate of $1 per hour. During the summer months, be aware that the asphalt parking lot can get quite hot, so plan accordingly and avoid leaving sensitive documents in your car for extended periods. In winter, although rare, ice can accumulate on the parking lot surface, so exercise caution when walking to and from your vehicle. It is advisable to arrive 15-20 minutes before your scheduled appointment to allow ample time for parking.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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