Your first move is figuring out whether you’re applying for a brand-new passport or simply renewing an old one. If this is your very first passport, you’re replacing a lost/stolen one, or applying for a child under 16, you’ll need to complete a DS-11 application. Renewals for eligible adult passports (issued within the last 15 years) typically use the DS-82 form. It’s crucial because DS-11 applications require an in-person appearance, often with both parents present for minors, while DS-82 forms can generally be mailed in. Know your starting point to streamline the rest of your journey.

Next up, assemble your essential documents. For primary evidence of U.S. citizenship, you’ll generally need your original birth certificate (with a raised seal) or a previous, undamaged passport. Photocopies simply won’t cut it here; they need to see the real deal. You’ll also need a valid, government-issued photo identification, such as your Florida driver’s license, both the original and a photocopy (front and back). If your name has changed, bring official documentation like a marriage certificate or court order. Having everything neatly organized prevents delays at your appointment.

Now for the actual application form! Head to the U.S. Department of State website (travel.state.gov) to find and fill out either the DS-11 or DS-82. Completing it online and printing it single-sided is usually best. Double-check every single field for accuracy, as even small errors can cause setbacks. Here’s a critical tip for DS-11 applicants: DO NOT SIGN THE FORM until you are explicitly instructed to do so by the acceptance agent at your appointment. They need to witness your signature, so resist the urge to sign prematurely.

Your passport photo needs to meet strict guidelines: 2×2 inches, color, white background, taken within the last six months, with a neutral facial expression (no big smiles!) and no glasses. Many places around Jacksonville offer passport photo services. You can pop into most CVS, Walgreens, or UPS Stores. For a professional touch, local photography studios might be an option, ensuring optimal lighting and compliance. Remember, a poor photo is a common reason for application rejection, so get it right the first time! Double-check that it’s glare-free and your ears are visible.

Understanding the fees is crucial. There are two main costs: the application fee payable to the U.S. Department of State and the execution (or acceptance) fee. The application fee (for the passport book and/or card) must be paid via check or money order made out to ‘U.S. Department of State.’ Cash and credit cards aren’t typically accepted for this federal fee. The separate execution fee, usually around $35, is paid directly to the acceptance facility (like a Post Office or Clerk of Courts) and can often be paid by credit card, debit card, or cash. Have these ready separately!

If you’re submitting a DS-11 application, your final step is an in-person visit to an authorized passport acceptance facility. In Jacksonville, many USPS Post Office branches, like the Main Post Office downtown (on Bay St.) or the Southside Post Office, serve this purpose. The Duval County Clerk of Courts also offers passport services at various locations. Always check their specific hours and, critically, **make an appointment in advance** – walk-ins are rarely accommodated these days. Bring all your documents, photos, and payment methods. The acceptance agent will review everything and witness your signature on the DS-11.