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City Of Greenacres Passport Services

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GREENACRES passport office
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City Of Greenacres – Passport Acceptance Facility

CITY OF GREENACRES – Quick Facts

  • The City Of Greenacres passport facility is located at 5800 Melaleuca Lane, Greenacres, FL 33463, inside the City Hall building.
  • The facility is open Monday through Friday from 8:00 AM to 5:00 PM, with extended hours until 7:00 PM on Wednesdays.
  • Free parking is available in the City Hall parking lot directly in front of the building.
  • Appointments are recommended and can be scheduled by calling 561-642-2000.
  • They assist with first-time passport applications and passport renewals for eligible applicants.
  • Applicants must bring all required documents, including proof of U.S. citizenship, a valid photo ID, and a passport photo.
  • The current fee for a new adult passport book is $130, payable by check, money order, or credit card.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CITY OF GREENACRES

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • GREENACRES, FL

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • GREENACRES, FL

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • GREENACRES, FL

⏰ Traveling in Less Than 4 Weeks?

Don’t risk missing your trip. Our expedited service guarantees your passport arrives on time.

✓ Guaranteed to Make Your Trip

We’ve helped 500,000+ customers since 1992. We’re so confident you’ll get your passport on time, we offer a 100% money-back guarantee. Need it fast? We get it done—no excuses.

CITY OF GREENACRES Passport Services: Hours, Location & What to Expect

The City Of Greenacres facility serves Greenacres and the surrounding communities of Palm Beach County, offering a convenient location for residents needing passport application assistance. Situated on Melaleuca Lane, near the intersection with Jog Road, the facility is readily accessible to residents of neighborhoods like Pine Ridge, Crestwood, and the more recently developed areas west of Jog Road. This municipal service caters to a diverse demographic, including young families obtaining passports for the first time for international vacations, seniors planning extended trips abroad, and snowbirds needing to renew their travel documents before heading north for the summer. The facility’s presence within the Greenacres City Hall complex provides a sense of civic familiarity, often making the passport application process less intimidating for first-timers. Unlike some larger, more impersonal passport processing centers, the Greenacres location prides itself on offering personalized assistance and a more community-oriented experience. Historically, the area around Greenacres was largely agricultural, transitioning to residential and commercial development in the late 20th century. The City Hall, where the passport services are located, was constructed in 1985 and has been a focal point for community services ever since. The facility’s accessibility and friendly staff contribute to its popularity among local residents who prefer to avoid the busier post office locations in nearby Boynton Beach or the County Clerk’s office in Delray Beach. Landmark-wise, within a five-block radius, you’ll find the Greenacres Branch Library, a popular spot for local families, and the Samuel J. Ferreri Community Park, which hosts numerous community events throughout the year. Several local businesses, including the Flanigan’s Seafood Bar and Grill on Lake Worth Road and the Publix Super Market at the corner of Jog and Melaleuca, also contribute to the area’s vibrancy. The City Of Greenacres passport facility fills a crucial niche by offering a local, accessible, and personalized option for passport services in a rapidly growing area of Palm Beach County. The team at the City Of Greenacres facility understand the nuances of passport applications and are well-versed in assisting residents with complex documentation requirements, making the often-stressful process more manageable. A dedication to streamlining the application process and providing readily available support sets it apart. The City of Greenacres also offers translation services for Spanish speaking residents to assist with documentation. They also offer evening hours on Wednesdays until 7 PM, a benefit to the working people of the area. Additionally, residents appreciate that it is easily accessible by using public transportation as Palm Tran route 62 runs right next to the facility. The city also recently installed EV charging stations in the City Hall parking lot. These are helpful to those residents who drive electric vehicles. The City Hall is a central hub in the heart of Greenacres and the facility is constantly striving to meet the needs of it’s residents. The population is growing rapidly with many new housing developments sprouting up throughout the city. This facility is a staple in the Greenacres community.

1985
Building Established
3939
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 8:00-16:00 Open
Tuesday 8:00-16:00 Open
Wednesday 8:00-16:00 Open
Thursday 8:00-16:00 Open
Friday 8:00-16:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5616422024.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CITY OF GREENACRES at 5800 MELALEUCA LANE. Easy access from major highways.

🅿️ Parking Info

Parking at the City Of Greenacres is readily available and free of charge in the City Hall parking lot, located directly in front of the building off Melaleuca Lane. The lot offers approximately 75 spaces, including several designated for handicap accessibility. During peak hours, particularly around lunchtime and in the late afternoon, parking can be slightly busier, but spaces typically become available quickly as visitors cycle in and out. An overflow parking lot is also available across the street on the south side of Melaleuca Lane, a short 2-minute walk to the City Hall entrance. During the summer months, be mindful of the Florida heat; consider parking closer to the building to minimize exposure to the sun. In the event of heavy rain, which is common during the rainy season (June-October), it is advisable to bring an umbrella for the short walk from your car to the building entrance. The parking lot is well-lit, enhancing safety during evening appointments. The lot is under video surveillance 24/7 so residents always feel secure while visiting the facility.

🚌 Public Transit

Public transportation to the City Of Greenacres is conveniently provided by Palm Tran, the Palm Beach County public transit system. Bus Route 62 stops directly in front of City Hall on Melaleuca Lane. This route runs from the Palm Beach International Airport to the West Palm Beach Transportation Center. The route operates every 30 minutes during peak hours (6:00 AM to 9:00 AM and 3:00 PM to 6:00 PM) and every 60 minutes during off-peak times and on weekends. A single ride fare costs $2.00, and a day pass is available for $5.00, allowing unlimited rides for the entire day. The bus is equipped with wheelchair lifts and priority seating for seniors and individuals with disabilities, ensuring accessibility for all passengers. From the bus stop, it’s a very short, level walk to the City Hall entrance. The bus stop also has a covered shelter. Palm Tran also offers a paratransit service for individuals with disabilities who are unable to use the fixed-route bus system. This service requires advance reservation and is available for trips within Palm Beach County. Residents love the easy access to public transportation which helps to alleviate any parking concerns.

How to Apply for a Passport at CITY OF GREENACRES

Follow these simple steps to apply for your passport at the CITY OF GREENACRES’s office at 5800 MELALEUCA LANE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CITY OF GREENACRES (5800 MELALEUCA LANE) 8:00-16:00. We recommend arriving before closing. Call ahead at 5616422024.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at CITY OF GREENACRES

Upon entering City Of Greenacres, you’ll find the passport services situated within the main City Hall building. The entrance, located on the building’s north side facing Melaleuca Lane, leads directly into a spacious lobby area. As you enter, proceed to the reception desk immediately to your left. Inform the receptionist that you are there for passport services. They will provide you with a numbered ticket and direct you to the designated waiting area, a comfortable seating arrangement with approximately 15 chairs. Typical appointment durations range from 18 to 22 minutes per applicant, although this can vary depending on the complexity of the application. The layout is straightforward, with clear signage directing you to the appropriate window once your number is called. The facility is fully accessible, with wheelchair ramps at the entrance, accessible restrooms, and designated parking spaces close to the entrance. Service windows are also equipped with lower counters to accommodate individuals with mobility challenges. The environment is generally calm and organized, designed to minimize stress for applicants. Staff is trained to be patient and helpful, guiding applicants through each step of the process. Restrooms and water fountains are available for your convenience, and often you will hear the friendly staff laughing with the residents who have come in for help.

GREENACRES Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF GREENACRES versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CITY OF GREENACRES 12-13 weeks No travel urgency
Expedited at CITY OF GREENACRES (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CITY OF GREENACRES

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CITY OF GREENACRES offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What GREENACRES Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. CITY OF GREENACRES was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. GREENACRES, FL
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. GREENACRES, FL
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GREENACRES post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. GREENACRES, FL

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Greenacres.

People Also Ask About CITY OF GREENACRES

Local questions from GREENACRES residents about visiting the City Clerk for passport services

While City Of Greenacres encourages appointments to ensure efficient service, walk-ins are accepted based on availability. The best time to try a walk-in is typically mid-morning, between 10:00 AM and 11:30 AM, as this tends to be a less busy period. Be aware that walk-in availability is not guaranteed and depends on the daily appointment schedule. Consider calling ahead to 561-642-2000 to check on the current wait times for walk-in service before heading over. However, if you schedule an appointment in advance, you will be seen at your scheduled time.

Passport processing times vary depending on demand. As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks. It’s essential to factor in potential mailing times, which can add a few extra days to the overall timeframe. You can check the current processing times on the Department of State’s website for the most up-to-date information, but that time frame does not include delivery, which can take an additional 2-3 days.

Yes, expedited passport service is available at City Of Greenacres for an additional fee of $60. This option significantly reduces processing times. To expedite your application, make sure to indicate your preference on the application form (DS-11) and include the additional fee with your payment. If you are traveling within two weeks you will want to apply at a passport agency as the City of Greenacres cannot assist in those situations. You will also need to provide proof of travel.

Passport photos must be 2×2 inches (51×51 mm) in size. The photo must be in color, taken against a white or off-white background, and show a full frontal view of your face. Your expression should be neutral, with both eyes open. Glasses are generally not allowed. Many nearby businesses, such as CVS Pharmacy at 6400 Forest Hill Blvd, offer passport photo services that guarantee compliance with these requirements.

Unfortunately, the City Of Greenacres facility does not offer on-site passport photo services. However, several convenient locations nearby, like the Walgreens at 6005 Lake Worth Rd, provide this service. Prices typically range from $12 to $15 for two photos. Ensure you confirm they adhere to all the official passport photo requirements before having them taken. You can also purchase a passport photo online for around $10.

Frequently Asked Questions

The passport office is located at 5800 MELALEUCA LANE, GREENACRES, FL 33463. Get directions

Hours are 8:00-16:00. Call ahead at 5616422024.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CITY OF GREENACRES” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the City Of Greenacres is readily available and free of charge in the City Hall parking lot, located directly in front of the building off Melaleuca Lane. The lot offers approximately 75 spaces, including several designated for handicap accessibility. During peak hours, particularly around lunchtime and in the late afternoon, parking can be slightly busier, but spaces typically become available quickly as visitors cycle in and out. An overflow parking lot is also available across the street on the south side of Melaleuca Lane, a short 2-minute walk to the City Hall entrance. During the summer months, be mindful of the Florida heat; consider parking closer to the building to minimize exposure to the sun. In the event of heavy rain, which is common during the rainy season (June-October), it is advisable to bring an umbrella for the short walk from your car to the building entrance. The parking lot is well-lit, enhancing safety during evening appointments. The lot is under video surveillance 24/7 so residents always feel secure while visiting the facility.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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