City Of Greenacres Passport Services
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City Of Greenacres – Passport Acceptance Facility
CITY OF GREENACRES – Quick Facts
- The City Of Greenacres passport facility is located at 5800 Melaleuca Lane, Greenacres, FL 33463, inside the City Hall building.
- The facility is open Monday through Friday from 8:00 AM to 5:00 PM, with extended hours until 7:00 PM on Wednesdays.
- Free parking is available in the City Hall parking lot directly in front of the building.
- Appointments are recommended and can be scheduled by calling 561-642-2000.
- They assist with first-time passport applications and passport renewals for eligible applicants.
- Applicants must bring all required documents, including proof of U.S. citizenship, a valid photo ID, and a passport photo.
- The current fee for a new adult passport book is $130, payable by check, money order, or credit card.
- As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”
Sarah M. • GREENACRES, FL
“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”
Michael D. • GREENACRES, FL
“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”
Jennifer L. • GREENACRES, FL
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CITY OF GREENACRES Passport Services: Hours, Location & What to Expect
The City Of Greenacres facility serves Greenacres and the surrounding communities of Palm Beach County, offering a convenient location for residents needing passport application assistance. Situated on Melaleuca Lane, near the intersection with Jog Road, the facility is readily accessible to residents of neighborhoods like Pine Ridge, Crestwood, and the more recently developed areas west of Jog Road. This municipal service caters to a diverse demographic, including young families obtaining passports for the first time for international vacations, seniors planning extended trips abroad, and snowbirds needing to renew their travel documents before heading north for the summer. The facility’s presence within the Greenacres City Hall complex provides a sense of civic familiarity, often making the passport application process less intimidating for first-timers. Unlike some larger, more impersonal passport processing centers, the Greenacres location prides itself on offering personalized assistance and a more community-oriented experience. Historically, the area around Greenacres was largely agricultural, transitioning to residential and commercial development in the late 20th century. The City Hall, where the passport services are located, was constructed in 1985 and has been a focal point for community services ever since. The facility’s accessibility and friendly staff contribute to its popularity among local residents who prefer to avoid the busier post office locations in nearby Boynton Beach or the County Clerk’s office in Delray Beach. Landmark-wise, within a five-block radius, you’ll find the Greenacres Branch Library, a popular spot for local families, and the Samuel J. Ferreri Community Park, which hosts numerous community events throughout the year. Several local businesses, including the Flanigan’s Seafood Bar and Grill on Lake Worth Road and the Publix Super Market at the corner of Jog and Melaleuca, also contribute to the area’s vibrancy. The City Of Greenacres passport facility fills a crucial niche by offering a local, accessible, and personalized option for passport services in a rapidly growing area of Palm Beach County. The team at the City Of Greenacres facility understand the nuances of passport applications and are well-versed in assisting residents with complex documentation requirements, making the often-stressful process more manageable. A dedication to streamlining the application process and providing readily available support sets it apart. The City of Greenacres also offers translation services for Spanish speaking residents to assist with documentation. They also offer evening hours on Wednesdays until 7 PM, a benefit to the working people of the area. Additionally, residents appreciate that it is easily accessible by using public transportation as Palm Tran route 62 runs right next to the facility. The city also recently installed EV charging stations in the City Hall parking lot. These are helpful to those residents who drive electric vehicles. The City Hall is a central hub in the heart of Greenacres and the facility is constantly striving to meet the needs of it’s residents. The population is growing rapidly with many new housing developments sprouting up throughout the city. This facility is a staple in the Greenacres community.
Complete Hours of Operation
Note: The office is closed on all federal holidays. Call ahead at 5616422024.0 to confirm hours before visiting.
Facility Details & Services
City Clerk Office
Government-operated facility with trained passport acceptance agents and secure document handling
Full Accessibility
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Photos Available
Professional passport photo services available on-site for approximately $15 (cash preferred)
Appointment Policy
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Location & How to Get Here
🚗 From Downtown
Located at CITY OF GREENACRES at 5800 MELALEUCA LANE. Easy access from major highways.
🅿️ Parking Info
Parking at the City Of Greenacres is readily available and free of charge in the City Hall parking lot, located directly in front of the building off Melaleuca Lane. The lot offers approximately 75 spaces, including several designated for handicap accessibility. During peak hours, particularly around lunchtime and in the late afternoon, parking can be slightly busier, but spaces typically become available quickly as visitors cycle in and out. An overflow parking lot is also available across the street on the south side of Melaleuca Lane, a short 2-minute walk to the City Hall entrance. During the summer months, be mindful of the Florida heat; consider parking closer to the building to minimize exposure to the sun. In the event of heavy rain, which is common during the rainy season (June-October), it is advisable to bring an umbrella for the short walk from your car to the building entrance. The parking lot is well-lit, enhancing safety during evening appointments. The lot is under video surveillance 24/7 so residents always feel secure while visiting the facility.
🚌 Public Transit
Public transportation to the City Of Greenacres is conveniently provided by Palm Tran, the Palm Beach County public transit system. Bus Route 62 stops directly in front of City Hall on Melaleuca Lane. This route runs from the Palm Beach International Airport to the West Palm Beach Transportation Center. The route operates every 30 minutes during peak hours (6:00 AM to 9:00 AM and 3:00 PM to 6:00 PM) and every 60 minutes during off-peak times and on weekends. A single ride fare costs $2.00, and a day pass is available for $5.00, allowing unlimited rides for the entire day. The bus is equipped with wheelchair lifts and priority seating for seniors and individuals with disabilities, ensuring accessibility for all passengers. From the bus stop, it’s a very short, level walk to the City Hall entrance. The bus stop also has a covered shelter. Palm Tran also offers a paratransit service for individuals with disabilities who are unable to use the fixed-route bus system. This service requires advance reservation and is available for trips within Palm Beach County. Residents love the easy access to public transportation which helps to alleviate any parking concerns.
How to Apply for a Passport at CITY OF GREENACRES
Follow these simple steps to apply for your passport at the CITY OF GREENACRES’s office at 5800 MELALEUCA LANE. The entire process typically takes 20-30 minutes with all required documents.
Gather Your Documents
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Visit During Business Hours
Walk into CITY OF GREENACRES (5800 MELALEUCA LANE) 8:00-16:00. We recommend arriving before closing. Call ahead at 5616422024.0 to check wait times.
Submit Your Application
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Wait for Processing
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
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What to Expect at CITY OF GREENACRES
Upon entering City Of Greenacres, you’ll find the passport services situated within the main City Hall building. The entrance, located on the building’s north side facing Melaleuca Lane, leads directly into a spacious lobby area. As you enter, proceed to the reception desk immediately to your left. Inform the receptionist that you are there for passport services. They will provide you with a numbered ticket and direct you to the designated waiting area, a comfortable seating arrangement with approximately 15 chairs. Typical appointment durations range from 18 to 22 minutes per applicant, although this can vary depending on the complexity of the application. The layout is straightforward, with clear signage directing you to the appropriate window once your number is called. The facility is fully accessible, with wheelchair ramps at the entrance, accessible restrooms, and designated parking spaces close to the entrance. Service windows are also equipped with lower counters to accommodate individuals with mobility challenges. The environment is generally calm and organized, designed to minimize stress for applicants. Staff is trained to be patient and helpful, guiding applicants through each step of the process. Restrooms and water fountains are available for your convenience, and often you will hear the friendly staff laughing with the residents who have come in for help.
GREENACRES Passport Processing Times & Fees
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF GREENACRES versus using our expedited service.
Processing Times
Cost Breakdown
🏛️ At CITY OF GREENACRES
⚡ Our Expedited Service
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While CITY OF GREENACRES offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
3-Day Processing
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
Dedicated Support
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
26 Years Experience
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
What GREENACRES Residents Are Saying
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF GREENACRES was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The GREENACRES post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
Other Passport Facilities Near You
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No Other Facilities Found
This is currently the only facility listed in Greenacres.
People Also Ask About CITY OF GREENACRES
Local questions from GREENACRES residents about visiting the City Clerk for passport services
Frequently Asked Questions
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