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New Hanover County Register Of Deeds Passport Services

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New Hanover County Register Of Deeds – Passport Acceptance Facility

NEW HANOVER COUNTY REGISTER OF DEEDS – Quick Facts

  • The New Hanover County Register Of Deeds is located on the first floor, Suite 102, of the Government Center at 320 Chestnut Street, Wilmington, NC.
  • Passport acceptance hours are typically Monday through Friday, 8:00 AM to 4:00 PM, though it’s always wise to confirm by phone.
  • Metered street parking is available on Chestnut and 3rd Streets at $2.00/hour, with parking decks like the 2nd Street Deck offering more options within two blocks.
  • WAVE Transit bus routes 101, 201, and 207 have stops on North 3rd Street at Chestnut Street, just steps from the facility entrance.
  • Peak processing times for passport applications generally occur between 10:00 AM and 2:00 PM, Tuesday through Thursday.
  • Appointments for passport services are highly recommended to minimize wait times, though limited walk-in availability may exist for prepared applicants.
  • Passport photos are not provided on-site; applicants must bring two compliant 2×2 inch photos from an external vendor.
  • The New Hanover County Register Of Deeds accepts new passport book and card applications (DS-11) and processes renewals for eligible minors.
  • Applicants must provide one payment by check or money order to the U.S. Department of State and a separate $35 execution fee payable to the county by cash or credit card.
  • All required original citizenship and identification documents must be presented; copies are not accepted for verification.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At NEW HANOVER COUNTY REGISTER OF DEEDS

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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NEW HANOVER COUNTY REGISTER OF DEEDS Passport Services: Hours, Location & What to Expect

Wilmington residents benefit from the strategically located New Hanover County Register Of Deeds facility at 320 Chestnut Street, Suite 102, serving as a primary local resource for passport application services. Situated firmly within the vibrant core of downtown Wilmington, just a block south of the New Hanover County Courthouse and a short stroll east from the Cape Fear Riverwalk, this office offers convenient access for a diverse cross-section of the community. Those residing in the historic district, the bustling Brooklyn Arts District, or even the burgeoning South Front District frequently utilize this central location for their international travel documentation needs. Its position at the intersection of Chestnut Street and North 3rd Street places it within easy reach of students from the University of North Carolina Wilmington, families planning overseas vacations, and business professionals requiring updated travel documents. The office specifically caters to first-time applicants, minors, and individuals renewing expired passports that meet specific criteria, providing a welcoming and efficient environment for these crucial processes.

The New Hanover County Register Of Deeds, while providing essential county records services, dedicates specific resources to passport acceptance, recognizing the critical role it plays in facilitating global travel for Wilmingtonians. This particular facility is housed within the New Hanover County Government Center, a building that, while modernized over the years, stands as a testament to the enduring civic infrastructure of downtown Wilmington. The structure itself, though not centuries old, reflects the architectural pragmatism of its era, providing a sturdy, accessible space for vital public functions. It’s distinct from the more ornate Thalian Hall Center for the Performing Arts, just three blocks east on Market Street, or the Bellamy Mansion Museum of History and Design Arts, four blocks north, which speak to Wilmington’s 19th-century grandeur. Instead, the Government Center represents the functional heart of contemporary county administration.

Local families, often preparing for summer trips to Europe or spring break cruises departing from nearby ports like Charleston or even those embarking from Port Everglades, find the consistent service here invaluable. Retirees from communities along the Intracoastal Waterway, such as Landfall or Porters Neck, appreciate the straightforward process and knowledgeable staff. Furthermore, a growing population of new residents settling in areas like Carolina Place or Forest Hills, unfamiliar with local governmental procedures, find this facility to be an accessible starting point for obtaining official documents. The staff here is well-versed in the nuances of passport requirements, ensuring a smooth application process for those needing to prove citizenship and identity for international travel.

Historically, Wilmington’s connectivity to the world has been paramount, first as a vital port city and now as a burgeoning tourism and business hub. The presence of a dedicated passport acceptance facility within the Register of Deeds office reinforces this tradition of global engagement. Prior to the establishment of such streamlined local services, residents faced longer journeys to larger metropolitan areas or more limited options. The commitment to providing these services directly within the county seat underscores a broader effort to enhance public accessibility and efficiency. It means a resident doesn’t need to navigate the potentially overwhelming process at a larger regional passport agency unless true emergency circumstances dictate. The convenience extends to simple aspects like being able to complete other county business, perhaps obtaining a birth certificate copy, just down the hall, prior to or after a passport appointment. This integrated approach saves time and reduces stress for applicants.

For students at Cape Fear Community College, located only a few blocks west towards the river, or individuals working within the downtown business district, the ability to schedule a quick appointment during a lunch break or between classes is a significant advantage. The facility understands the rhythms of a busy urban environment, striving to maintain a consistent flow of service. While it doesn’t offer photo services on-site, a practical decision given the specialized equipment and staff required, it intelligently directs applicants to numerous easily accessible pharmacies and photo studios in the immediate vicinity, like the CVS on South 3rd Street, just four blocks south, or the Walgreens a short drive east on Market Street. This pragmatic approach ensures efficiency while still guiding applicants through every necessary step. The New Hanover County Register Of Deeds embodies a commitment to community service, providing an indispensable passport resource that is both authoritative and remarkably user-friendly for all of Wilmington’s global citizens.

1972
Building Established
2828
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9107987732.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at NEW HANOVER COUNTY REGISTER OF DEEDS at 320 CHESTNUT STREET STE 102. Easy access from major highways.

🅿️ Parking Info

Navigating parking for your passport appointment at the New Hanover County Register Of Deeds requires some planning, as the facility is situated in the bustling heart of downtown Wilmington. Metered street parking is available directly on Chestnut Street and along North 3rd Street. These meters typically cost $2.00 per hour and are enforced Monday through Friday, 9:00 AM to 6:00 PM, accepting credit cards or payment via the ParkMobile app. It’s often possible to find an open spot on Chestnut Street directly in front of the Government Center, but availability can fluctuate, especially during peak lunch hours. For a more guaranteed option, consider the 2nd Street Parking Deck, located at 114 N 2nd Street. This deck offers competitive hourly rates, usually around $1.75 per hour or a daily maximum of $12.00, and is approximately 1.5 blocks west of the facility. Another excellent choice is the Wilmington Convention Center Parking Deck at 100 S Water Street, which has over 1,600 spaces and is about 0.3 miles (a 5-7 minute walk) southwest, offering a flat daily rate typically ranging from $8-$15. During summer months, be mindful of the intense Carolina heat when walking, and in winter, a rare but possible icy patch could make sidewalks slick. Arriving 15-20 minutes before your scheduled appointment gives you ample time to secure parking and walk to the facility without feeling rushed.

🚌 Public Transit

Public transit offers a convenient way to reach the New Hanover County Register Of Deeds, minimizing the stress of downtown parking. WAVE Transit, Wilmington’s public bus system, has several routes that serve the immediate vicinity. Route 101 (Downtown Connector), Route 201 (Market Street), and Route 207 (Wrightsville Avenue/Carolina Beach Road) all have stops within a short walking distance of 320 Chestnut Street. Specifically, the closest stops are located on North 3rd Street at Chestnut Street, just 50 feet from the Government Center entrance, and also on Market Street, approximately one block north. These routes typically operate every 30 to 60 minutes on weekdays, with reduced service on weekends. A single ride costs $2.00, and a day pass is available for $4.00, which can be purchased on board with exact cash or through the WAVE Transit app. All WAVE Transit buses are fully ADA compliant, equipped with wheelchair ramps and securement areas, ensuring full accessibility for all passengers. From the 3rd Street & Chestnut Street stop, you simply walk west approximately 50 feet along Chestnut Street to the entrance of the Government Center building, making for an exceptionally direct and easy approach to your passport service.

How to Apply for a Passport at NEW HANOVER COUNTY REGISTER OF DEEDS

Follow these simple steps to apply for your passport at the NEW HANOVER COUNTY REGISTER OF DEEDS’s office at 320 CHESTNUT STREET STE 102. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into NEW HANOVER COUNTY REGISTER OF DEEDS (320 CHESTNUT STREET STE 102) . We recommend arriving before closing. Call ahead at 9107987732.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at NEW HANOVER COUNTY REGISTER OF DEEDS

Arriving at New Hanover County Register Of Deeds, you’ll approach the New Hanover County Government Center building, a sturdy, brick-faced structure that anchors the civic block between 3rd and 4th Streets on Chestnut. The primary public entrance for passport services is located on the south side of the building, directly off Chestnut Street. Once inside the main lobby, you’ll proceed to the Register of Deeds office, typically located on the first floor, Suite 102. There will be clear signage directing you to the appropriate area for passport services. Upon entering the Register of Deeds office, look for the dedicated passport acceptance counter, often designated by a specific window number, such as “Window 3” or a sign indicating “Passport Services.” You’ll usually sign in at a reception desk or a designated sign-in sheet, and then await your turn. The staff will call you forward when they are ready. The process itself is generally efficient; expect an average appointment duration of about 18-22 minutes, assuming you have all your documents properly prepared. The layout features a modest waiting area with seating, and several private counters where acceptance agents review applications. The facility is designed for accessibility, featuring a ramp at the Chestnut Street entrance and accessible restrooms within the Government Center, ensuring comfortable navigation for all visitors.

WILMINGTON Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at NEW HANOVER COUNTY REGISTER OF DEEDS versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at NEW HANOVER COUNTY REGISTER OF DEEDS 12-13 weeks No travel urgency
Expedited at NEW HANOVER COUNTY REGISTER OF DEEDS (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At NEW HANOVER COUNTY REGISTER OF DEEDS

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
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📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

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3-Day Processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What WILMINGTON Residents Are Saying

Real experiences from local customers who used our expedited passport service

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People Also Ask About NEW HANOVER COUNTY REGISTER OF DEEDS

Local questions from WILMINGTON residents about visiting the City Clerk for passport services

The New Hanover County Register Of Deeds office at 320 Chestnut Street, Suite 102, focuses solely on the acceptance of passport applications and does not offer on-site photo services. To ensure your application isn’t delayed, it’s essential to arrive with two identical, recent 2×2 inch passport-compliant photographs. Many local businesses within a few blocks of the Government Center can assist you. Consider visiting the CVS Pharmacy at 2542 S 3rd Street or the Walgreens at 2210 S Market Street, both well-equipped to provide photos meeting federal regulations, including specific head size and background requirements. Plan to get your photos taken a day or two before your appointment to avoid any last-minute rush.

For urgent travel needs, the New Hanover County Register Of Deeds can process expedited passport applications. This involves paying an additional $60 federal fee per application, significantly shortening the processing time compared to routine service. However, it’s crucial to understand that even expedited applications processed here are still mailed to a passport agency for fulfillment. If your travel is within 2-3 weeks, or if you require a passport even faster due to a life-or-death emergency, you will need to contact the National Passport Information Center at 1-877-487-2778 to schedule an appointment directly at a regional passport agency, such as the one in Charleston, SC. The Wilmington facility cannot issue same-day passports, so assessing your exact timeline is paramount.

Yes, parking is indeed available, though it requires a bit of planning given our downtown Wilmington location. Metered street parking can be found along Chestnut Street and North 3rd Street directly surrounding the New Hanover County Government Center. These meters typically cost $2.00 per hour and accept credit cards or the ParkMobile app for convenience. For longer visits or if street parking is scarce, we highly recommend the 2nd Street Parking Deck, just 1.5 blocks west at 114 N 2nd Street, or the Wilmington Convention Center Parking Deck at 100 S Water Street, about a 0.3-mile walk. Both offer more abundant spaces and competitive hourly or daily rates. Arriving 15-20 minutes ahead of your scheduled passport appointment is a wise strategy to secure a suitable parking spot.

When applying for a passport at the New Hanover County Register Of Deeds, you’ll need to prepare two separate payments. The first payment, for the passport application fee (payable to the U.S. Department of State), must be in the form of a personal check, certified check, cashier’s check, or money order. Federal regulations prohibit cash or credit/debit cards for this portion. The second payment is the $35 execution fee, which is payable directly to the New Hanover County Register Of Deeds. For this fee, we accept cash, credit cards (Visa, MasterCard, Discover), or money orders. Please note that exact cash is always appreciated. Having both payments prepared correctly before your arrival will help streamline your application process considerably.

The primary difference between routine and expedited passport processing lies in the time it takes to receive your passport and the associated cost. Routine processing, as of November 2024, generally takes 7-10 weeks, and involves only the standard application fee. Expedited processing, however, drastically reduces this timeframe to 3-5 weeks, but requires an additional federal fee of $60 per application. Both options are available when you apply at the New Hanover County Register Of Deeds. It’s crucial to consider your departure date carefully when choosing, as the expedited service accelerates the process by several weeks, but is not instantaneous. If you need your passport in less than three weeks, you’ll typically need to directly engage with a regional passport agency.

Frequently Asked Questions

The passport office is located at 320 CHESTNUT STREET STE 102, WILMINGTON, NC 28401. Get directions

Hours are . Call ahead at 9107987732.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “NEW HANOVER COUNTY REGISTER OF DEEDS” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Navigating parking for your passport appointment at the New Hanover County Register Of Deeds requires some planning, as the facility is situated in the bustling heart of downtown Wilmington. Metered street parking is available directly on Chestnut Street and along North 3rd Street. These meters typically cost $2.00 per hour and are enforced Monday through Friday, 9:00 AM to 6:00 PM, accepting credit cards or payment via the ParkMobile app. It’s often possible to find an open spot on Chestnut Street directly in front of the Government Center, but availability can fluctuate, especially during peak lunch hours. For a more guaranteed option, consider the 2nd Street Parking Deck, located at 114 N 2nd Street. This deck offers competitive hourly rates, usually around $1.75 per hour or a daily maximum of $12.00, and is approximately 1.5 blocks west of the facility. Another excellent choice is the Wilmington Convention Center Parking Deck at 100 S Water Street, which has over 1,600 spaces and is about 0.3 miles (a 5-7 minute walk) southwest, offering a flat daily rate typically ranging from $8-$15. During summer months, be mindful of the intense Carolina heat when walking, and in winter, a rare but possible icy patch could make sidewalks slick. Arriving 15-20 minutes before your scheduled appointment gives you ample time to secure parking and walk to the facility without feeling rushed.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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