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Greenville Branch Post Office Passport Services

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Greenville Branch Post Office – Passport Acceptance Facility

GREENVILLE BRANCH POST OFFICE – Quick Facts

Document preparation is crucial for a smooth application process at the Greenville Branch Post Office. Gather your original proof of U.S. citizenship, such as a certified birth certificate or previous passport, and a valid government-issued photo identification like your Delaware driver’s license. Remember to bring a clear photocopy of both sides of your ID, as well as one 2×2 inch passport photo taken within the last six months. Ensure your DS-11 passport application form is completely filled out, but do not sign it, as this must be done in front of an acceptance agent at the facility.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At GREENVILLE BRANCH POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • WILMINGTON, DE

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • WILMINGTON, DE

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • WILMINGTON, DE

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GREENVILLE BRANCH POST OFFICE Passport Services: Hours, Location & What to Expect

For residents of Wilmington, particularly those residing in the affluent northern areas like Greenville, Centreville, and even sections of Talleyville, the Greenville Branch Post Office at 3801 Kennett Pike Suite A101 serves as a highly convenient and efficient passport acceptance facility. This location, situated within the bustling Greenville Center, provides essential passport application services without requiring a drive into downtown Wilmington, a significant advantage for families and professionals with busy schedules. The office primarily caters to a demographic comprising established professionals, retirees, and families who value expedient local services, often commuting along the scenic Kennett Pike (Route 52) corridor. It’s an ideal choice for those living west of Route 202 and north of Montchanin Road, offering unparalleled access for communities stretching from the historic estates of Montchanin to the newer developments near Powder Mill Road.

The Greenville Branch Post Office differentiates itself through its localized, often more personalized service compared to larger, busier facilities. It has been an integral part of the Greenville community for decades, witnessing the evolution of this upscale suburb from sprawling farmland into a vibrant commercial and residential hub. The building itself, while functional, blends seamlessly into the Greenville Center complex, a modern shopping and services plaza that replaced older structures, maintaining the area’s refined aesthetic. This specific suite, A101, is well-integrated into the retail landscape, making it easily accessible for quick errands. Local landmarks within a few blocks that help orient visitors include Janssen’s Market, an iconic gourmet grocery store located just 0.1 miles north on Kennett Pike, and the main entrance to Rockford Park, approximately 0.7 miles southeast at the intersection of Tower Drive and Washington Street Extension. The intersection of Kennett Pike and Buck Road, a major crossroads, is less than a quarter-mile north of the post office, providing a clear navigational reference for those arriving from Hockessin or Centerville Road.

What makes this facility uniquely valuable is its placement in a community that often prioritizes convenience and quality service. Many residents utilize this post office not only for passport applications but also for their daily mailing needs, fostering a familiar atmosphere. Small business owners from the nearby medical offices along Kennett Pike or specialty boutiques in the adjacent Powder Mill Square also frequent the facility, appreciating its proximity and consistent operating hours. The local historical context underscores a trend in Wilmington’s northern suburbs: the desire to keep essential services close to home, reducing the need to travel into the city center for administrative tasks. Before this branch became a dedicated passport acceptance facility, residents would often have to travel significant distances, highlighting its current importance. The surrounding area, known for its distinguished homes and carefully preserved natural spaces like Brandywine Creek State Park (just 1.5 miles to the northeast), often requires residents to travel internationally for business, leisure, or family visits. Consequently, a reliable, accessible passport service right within their community is not just a convenience but a necessity. The staff at this branch are known for their efficiency and knowledge regarding the intricacies of passport requirements, helping to streamline what can often be a complex process for first-time applicants or those renewing expired documents. This specific location, being part of a larger commercial center, also benefits from excellent infrastructure, including well-maintained roads and reliable power, ensuring minimal disruptions to service. The atmosphere inside the branch, while professional, often feels less hurried than larger urban post offices, offering a more comfortable experience for applicants who may have multiple documents to review or young children accompanying them. The continuous commitment of the Greenville Branch Post Office to providing these essential services reflects its understanding of and responsiveness to the needs of the Wilmington community it proudly serves.

1978
Building Established
2828
Years as Facility
9090
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3026562579.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at GREENVILLE BRANCH POST OFFICE at 3801 KENNETT PIKE SUITE A101. Easy access from major highways.

🅿️ Parking Info

Parking at the Greenville Branch Post Office is remarkably straightforward, offering significant convenience for passport applicants. The facility is located within the Greenville Center plaza, which provides a generously sized, free surface parking lot. This expansive lot, easily accessible directly from Kennett Pike (Route 52), features over 150 designated spaces, meaning you’ll almost certainly find a spot, even during peak postal hours. The post office entrance is directly facing the main parking area, making the walk from your vehicle to the front door a mere 30-50 feet – less than 0.1 miles. There are no hourly meters or paid garages to worry about here, simplifying your visit considerably. For those with appointments, aiming to arrive 10-15 minutes prior allows ample time to park without rush. During winter months, particularly after snowfalls or during freezing rain, the lot is routinely plowed and salted, but exercising caution on icy patches is always advisable, especially in early mornings or late evenings. Summer heat can make the blacktop quite warm, so consider parking closer to the building’s shaded areas if available, though direct shade can be limited. The ease of access and absence of parking fees or time limits makes this location highly preferable compared to urban alternatives. No complex multi-level garages or street parking strategies are necessary; simply turn into the Greenville Center, follow the signs for the Post Office, and pick any open space. Handicap accessible spaces are readily available near the main entrance, ensuring convenient access for all visitors.

🚌 Public Transit

For those utilizing public transportation to reach the Greenville Branch Post Office, DART First State provides service along the Kennett Pike corridor, though options are somewhat limited in this suburban area compared to downtown Wilmington. The most relevant bus route is the DART Route 20 (Wilmington – Kennett Pike – Hockessin). This route travels directly along Kennett Pike, with a designated stop conveniently located at the entrance to the Greenville Center. Specifically, you’ll want the stop marked ‘Kennett Pike & Centreville Rd – Inbound/Outbound’, which is approximately 0.2 miles (a 3-minute walk) from the post office entrance. Upon exiting the bus at the Greenville Center stop, walk into the plaza and the Post Office will be visible on your left. Service frequency for Route 20 is typically every 45-60 minutes on weekdays, and less frequent on Saturdays, with no Sunday service, so planning your journey with the DART First State schedule is crucial. A single ride costs $2.60, and a daily pass is available for $5.20. All DART buses are wheelchair accessible, equipped with ramps and priority seating, ensuring that passengers with mobility impairments can easily reach the facility. It is advisable to check real-time bus schedules via the DART First State website or app before your appointment to minimize waiting times at the bus stop, especially given the less frequent service compared to urban routes.

How to Apply for a Passport at GREENVILLE BRANCH POST OFFICE

Follow these simple steps to apply for your passport at the GREENVILLE BRANCH POST OFFICE’s office at 3801 KENNETT PIKE SUITE A101. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into GREENVILLE BRANCH POST OFFICE (3801 KENNETT PIKE SUITE A101) . We recommend arriving before closing. Call ahead at 3026562579.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at GREENVILLE BRANCH POST OFFICE

Entering through Greenville Branch Post Office’s main doors, which are situated on the eastern side of the building directly facing the primary parking lot within the Greenville Center, visitors will immediately notice a well-maintained, bright interior. The architecture is practical and modern, featuring ample fluorescent lighting and light-colored walls that contribute to an airy feel. After passing through the standard automatic double doors, the passport services counter is typically located at Window 3, clearly marked with overhead signage and often a small, dedicated sign for passport appointments. The check-in process is straightforward; applicants are usually asked to present their appointment confirmation and identification to the clerk behind the counter, who will then direct them to proceed. The overall layout is efficient, with a small waiting area featuring several chairs to the left of the entrance, ensuring a comfortable wait should there be a brief delay. A typical passport appointment at this facility runs for approximately 18-22 minutes, allowing ample time for document verification, form signing, and photo capture if using their on-site service. The counter itself is standard height, with a designated lower section at Window 3 to accommodate wheelchair users, ensuring full accessibility. Restrooms are available further inside the facility, clearly signposted. The environment is generally quiet and professional, designed for focused processing of applications.

WILMINGTON Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at GREENVILLE BRANCH POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at GREENVILLE BRANCH POST OFFICE 12-13 weeks No travel urgency
Expedited at GREENVILLE BRANCH POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At GREENVILLE BRANCH POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While GREENVILLE BRANCH POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What WILMINGTON Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. GREENVILLE BRANCH POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. WILMINGTON, DE
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. WILMINGTON, DE
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The WILMINGTON post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. WILMINGTON, DE

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People Also Ask About GREENVILLE BRANCH POST OFFICE

Local questions from WILMINGTON residents about visiting the City Clerk for passport services

When preparing your passport photos for submission at the Greenville Branch Post Office, it’s absolutely critical to ensure they meet the precise U.S. Department of State requirements. Each photograph must be 2×2 inches in size, printed on matte or glossy photo quality paper, and taken within the last six months to reflect your current appearance. The most important aspect is that your head, measured from the bottom of your chin to the top of your head, should be between 1 inch and 1 3/8 inches (25 mm – 35 mm). This specific dimension ensures proper facial recognition by passport processing systems. The Greenville Branch Post Office offers on-site passport photo services for a fee, typically around $15, which guarantees compliance with these strict guidelines, eliminating potential delays due to improperly sized or formatted images. They have the necessary equipment and trained staff to capture your photo correctly the first time, a convenience many applicants appreciate right here in the Greenville Center.

The Greenville Branch Post Office maintains consistent and convenient operating hours to accommodate the schedules of most passport applicants in the Wilmington area. For passport acceptance services, the facility is typically open Monday through Friday from 9:00 AM to 4:00 PM. On Saturdays, they operate with reduced hours, generally from 9:00 AM to 12:00 PM. It’s important to note that passport services are strictly by appointment only, even during these hours, to ensure dedicated time for each application and minimize waiting. The general retail lobby, where you might pick up mail or purchase stamps, typically extends slightly longer on weekdays, often until 5:00 PM, but passport operations conclude earlier. We always recommend confirming current passport appointment availability and hours by calling the branch directly at 302-658-9536, especially around federal holidays or during severe weather conditions that might impact operations in the Kennett Pike area.

To ensure a seamless passport application experience at the Greenville Branch Post Office, you’ll need to arrive with a specific set of original documents. Crucially, bring proof of U.S. citizenship, which typically means your original birth certificate (issued by the city, county, or state), a previous undamaged U.S. passport, or a Certificate of Naturalization. Photocopies are not sufficient for this primary document. You’ll also need a valid government-issued identification, such as your driver’s license from Delaware, along with a photocopy of both the front and back of that ID. The completed but unsigned DS-11 application form is also a must; you’ll sign this in front of the acceptance agent. Finally, bring one 2×2 inch passport photo that meets all federal requirements. Having these items organized before your appointment at the 3801 Kennett Pike location will significantly speed up the entire process, allowing the agents to quickly review and process your application.

Yes, the Greenville Branch Post Office in Wilmington does offer expedited passport services for those needing their travel document sooner than the standard processing times allow. When completing your DS-11 application form, you will need to clearly mark the ‘Expedited Service’ box. This incurs an additional fee of $60, payable to the U.S. Department of State, which significantly shortens the processing window. Beyond the expedited fee, you also have the option to pay for 1-2 day delivery for the return of your completed passport book, typically an extra $19.53. It’s important to understand that while the Greenville branch will transmit your application to the passport agency with urgency, they do not control the actual processing time at the federal level. As of late 2024, expedited processing through this facility generally averages 2-3 weeks, compared to the routine 7-10 weeks. Always inform the acceptance agent during your appointment at 3801 Kennett Pike if you require expedited service so they can guide you through the correct payment and mailing procedures.

The processing duration for a passport application submitted at the Greenville Branch Post Office varies depending on the service level selected. For routine service, as of November 2024, the U.S. Department of State generally advises applicants to expect a processing time of approximately 7-10 weeks from the date your application is received at the passport agency. This includes both mailing time to and from the agency. If you opt for expedited service, which carries an additional $60 fee, this timeframe is significantly reduced to an average of 2-3 weeks. It’s crucial to factor in mailing transit times when calculating your total wait, as the application needs to travel from the 3801 Kennett Pike facility to the processing center. You can track your application status online via the State Department’s website a few business days after your appointment. While the Greenville staff are meticulous in preparing your documents, the actual issuance is a federal process beyond their control, so planning well in advance of any international travel is always the safest approach.

Frequently Asked Questions

The passport office is located at 3801 KENNETT PIKE SUITE A101, WILMINGTON, DE 19807. Get directions

Hours are . Call ahead at 3026562579.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “GREENVILLE BRANCH POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Greenville Branch Post Office is remarkably straightforward, offering significant convenience for passport applicants. The facility is located within the Greenville Center plaza, which provides a generously sized, free surface parking lot. This expansive lot, easily accessible directly from Kennett Pike (Route 52), features over 150 designated spaces, meaning you’ll almost certainly find a spot, even during peak postal hours. The post office entrance is directly facing the main parking area, making the walk from your vehicle to the front door a mere 30-50 feet – less than 0.1 miles. There are no hourly meters or paid garages to worry about here, simplifying your visit considerably. For those with appointments, aiming to arrive 10-15 minutes prior allows ample time to park without rush. During winter months, particularly after snowfalls or during freezing rain, the lot is routinely plowed and salted, but exercising caution on icy patches is always advisable, especially in early mornings or late evenings. Summer heat can make the blacktop quite warm, so consider parking closer to the building’s shaded areas if available, though direct shade can be limited. The ease of access and absence of parking fees or time limits makes this location highly preferable compared to urban alternatives. No complex multi-level garages or street parking strategies are necessary; simply turn into the Greenville Center, follow the signs for the Post Office, and pick any open space. Handicap accessible spaces are readily available near the main entrance, ensuring convenient access for all visitors.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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