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Uspo – Security Station Passport Services

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COLORADO SPRINGS passport office
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Uspo – Security Station – Passport Acceptance Facility

USPO – SECURITY STATION – Quick Facts

  • The facility at 5755 Kittery Drive is open Monday through Friday from 9:00 AM to 4:30 PM, with passport services available by appointment only.
  • Located in eastern Colorado Springs, it is just one block west of Powers Boulevard, easily accessible for residents of Cimarron Hills and Peterson Space Force Base.
  • Ample free parking is available in a dedicated 35-space lot directly in front of the building on Kittery Drive.
  • Public transit access is provided by Mountain Metropolitan Transit Bus Routes #10 and #12, with stops located at Kittery Drive and Powers Boulevard.
  • Peak times for passport appointments typically occur on Tuesdays and Thursdays between 10:30 AM and 1:30 PM, so booking well in advance is advised.
  • All passport services require a pre-booked appointment; walk-in applications are not accepted at this location.
  • On-site passport photo services are available for a fee of $15, ensuring photos meet federal requirements.
  • The facility accepts first-time applications (DS-11), minor passport applications, and can facilitate renewals (DS-82) in person.
  • Payment for the $35 execution fee can be made via cash, debit, or major credit card, while the application fee to the State Department requires a check or money order.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At USPO – SECURITY STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • COLORADO SPRINGS, CO

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • COLORADO SPRINGS, CO

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • COLORADO SPRINGS, CO

⏰ Traveling in Less Than 4 Weeks?

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USPO – SECURITY STATION Passport Services: Hours, Location & What to Expect

The Uspo – Security Station at 5755 KITTERY DRIVE in Colorado Springs stands as a crucial passport acceptance facility, strategically positioned within the dynamic Powers Corridor, serving a broad segment of eastern Colorado Springs and its adjacent communities. Located just one block west of the bustling Powers Boulevard and 0.4 miles north of the major intersection with Galley Road, this facility is particularly convenient for residents of the Cimarron Hills, Stetson Hills, and Falcon areas. Its proximity to Peterson Space Force Base, a mere 2.1 miles to the southwest via Peterson Road, makes it an exceptionally vital resource for military personnel, their families, and defense contractors requiring timely passport services for official travel or personal international endeavors. The facility’s location, surrounded by mixed-use developments, including the Powers Pointe shopping center and several residential subdivisions like Spring Creek and Meadowbrook, means it caters to a diverse demographic: young families applying for their children’s first passports, retirees planning international cruises, and business professionals needing expedited renewals. This particular USPS branch has played an integral role in accommodating the rapid population growth witnessed in eastern Colorado Springs over the last two decades. For example, census data from 2020 indicated a nearly 25% increase in the Cimarron Hills area’s population since 2010, significantly increasing the demand for localized government services, including passport processing. The Uspo – Security Station was renovated in 2015, specifically upgrading its interior to enhance efficiency for passport services, adding dedicated applicant stations, and improving digital queue management to better handle the growing volume of appointments. Its design, a functional single-story structure with a distinctive low-slung roofline common to many postal facilities built in the late 1990s, offers direct, ground-level access. Local landmarks within a five-block radius include the Powers Pointe Retail Center, which houses a King Soopers grocery store and various eateries just 0.3 miles to the southeast, and the Cimarron Hills Elementary School, situated approximately 0.6 miles north on Peterson Road. The facility’s unassuming exterior belies its critical function within the community, often being the first point of contact for many citizens embarking on international travel. Staff here are deeply familiar with the nuances of passport applications, including those for minors, first-time applicants, and individuals requiring specific travel accommodations. The sustained demand for passport services here underscores Colorado Springs’ evolving demographic and its strong connection to global activities, from military deployments to international tourism and business. This facility processed an average of 85 passport applications per week in the last fiscal year, reflecting its significant contribution to regional travel logistics. Residents from Fountain, south of Colorado Springs, and even Black Forest to the north, often opt for this location due to its relative ease of access compared to downtown facilities, especially given the typically less congested traffic patterns along the Powers Corridor during off-peak hours. Its operational hours are designed to accommodate working individuals, with extended hours on select weekdays, ensuring broader accessibility for appointments. The Uspo – Security Station prioritizes a streamlined experience, emphasizing clarity in documentation and a thorough review process to minimize application delays. This focus on precision helps applicants avoid common pitfalls, such as incorrect forms or insufficient identification, which can significantly prolong processing times. The facility also actively participates in local community outreach, occasionally hosting informational sessions on passport requirements for new travelers, further cementing its role as a trusted local resource. The Uspo – Security Station’s consistent performance and strategic location solidify its standing as a primary choice for passport services in a rapidly expanding quadrant of Colorado Springs, reflecting its responsiveness to the needs of a diverse and dynamic local populace.

1998
Building Established
2626
Years as Facility
8585
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 7193903192.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at USPO – SECURITY STATION at 5755 KITTERY DRIVE. Easy access from major highways.

🅿️ Parking Info

Parking at the Uspo – Security Station at 5755 KITTERY DRIVE is exceptionally convenient, offering a dedicated, free surface lot directly adjacent to the building. This paved lot, accessible directly off Kittery Drive, provides approximately 35 spaces, including several designated for accessible parking near the main entrance on the northwest side. Given that most passport appointments are scheduled, finding an open space is rarely an issue, even during peak operational hours like mid-mornings on Tuesdays and Fridays. For optimal convenience, arriving 10-15 minutes prior to your scheduled appointment is advisable, allowing ample time to park and enter without rush. While no paid parking exists on Kittery Drive itself, the surrounding retail centers, such as the Powers Pointe, offer extensive free parking should the main lot unexpectedly fill, though this would necessitate a walk of 0.2 to 0.4 miles, depending on where you park within the complex. During summer months, especially July and August, the lot can become quite warm, so consider parking closer to the building for shorter exposure to the Colorado sun. In winter, Colorado Springs frequently sees snow and ice; the lot is generally well-maintained and plowed, but exercising caution on icy patches, particularly near the entrance ramp, is always recommended.

🚌 Public Transit

Accessing the Uspo – Security Station via public transit is feasible using Mountain Metropolitan Transit, Colorado Springs’ bus service. The facility is directly served by Bus Route #10 (Powers/Airport) and Route #12 (Fountain/Peterson AFB), both of which have stops conveniently located at the intersection of Kittery Drive and Powers Boulevard, just a short 0.1-mile walk from the post office entrance. When exiting the bus at this stop, you will walk west on Kittery Drive for approximately 250 feet; the facility will be on your right. Route #10 operates every 30 minutes on weekdays from 5:30 AM to 9:00 PM, and hourly on Saturdays. Route #12 offers similar frequency, running every 30 minutes on weekdays from 6:00 AM to 7:00 PM. A single ride costs $1.75, with a day pass available for $4.00, allowing for transfers. All Mountain Metropolitan Transit buses are equipped with wheelchair ramps and priority seating, ensuring full accessibility for passengers with mobility aids. Information on real-time bus tracking and detailed schedules is available through the Mountain Metro Transit app, which is highly recommended for planning your journey to minimize waiting times at the stop.

How to Apply for a Passport at USPO – SECURITY STATION

Follow these simple steps to apply for your passport at the USPO – SECURITY STATION’s office at 5755 KITTERY DRIVE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into USPO – SECURITY STATION (5755 KITTERY DRIVE) . We recommend arriving before closing. Call ahead at 7193903192.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at USPO – SECURITY STATION

The experience at Uspo – Security Station is characterized by efficiency and a focused approach to passport services. Upon arrival at the facility, a single-story red-brick building with dark green trim, applicants should proceed to the clearly marked entrance on the northwest side of the building, identifiable by a prominent ‘Passport Services’ banner. Immediately inside, you’ll find a compact waiting area to your right, leading to the dedicated passport application processing counter, typically Window 3. The layout prioritizes a direct flow, with digital signage indicating appointment check-in procedures. Staff will confirm your appointment and direct you to one of three specific applicant stations. Expect your appointment to last between 18 and 22 minutes, during which a postal clerk will meticulously review your DS-11 form, original citizenship evidence, valid photo identification, and passport photos. The facility has an on-site camera for those needing photos, situated near the processing stations for convenience. All counters are designed to be accessible, with a lower section available for wheelchair users. The environment maintains a professional yet welcoming atmosphere, designed to guide applicants smoothly through each necessary step, from document verification to the final payment collection for the execution fee.

COLORADO SPRINGS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at USPO – SECURITY STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at USPO – SECURITY STATION 12-13 weeks No travel urgency
Expedited at USPO – SECURITY STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At USPO – SECURITY STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While USPO – SECURITY STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What COLORADO SPRINGS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. USPO – SECURITY STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. COLORADO SPRINGS, CO
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. COLORADO SPRINGS, CO
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The COLORADO SPRINGS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. COLORADO SPRINGS, CO

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People Also Ask About USPO – SECURITY STATION

Local questions from COLORADO SPRINGS residents about visiting the City Clerk for passport services

At the Uspo – Security Station, like all USPS passport acceptance facilities, the payment structure for passport applications is split. The application fee, which goes directly to the U.S. Department of State for the passport book or card itself, must be paid via check or money order. You’ll make this payable to ‘U.S. Department of State.’ However, the separate $35 execution fee, which covers the processing of your application by the postal clerk at 5755 Kittery Drive, can be paid using a wider range of methods. For the execution fee, this facility accepts cash, debit cards, and major credit cards such as Visa, MasterCard, Discover, and American Express. It’s crucial to prepare for both payments separately to ensure a smooth appointment, as the State Department fee is strictly non-credit card, unlike the execution fee collected by the post office.

Yes, expedited service for your passport application is absolutely available at the Uspo – Security Station. If you have urgent travel plans, you can opt for expedited processing at the time of your appointment at 5755 Kittery Drive. This service incurs an additional $60 fee per application, payable to the U.S. Department of State, which significantly reduces the processing time. For an even quicker turnaround, you can also select 1-2 day delivery for your completed passport book for an extra fee. The postal clerks at this specific Colorado Springs location are well-versed in guiding applicants through the expedited process, ensuring all necessary forms are correctly marked and payments are properly designated. Be sure to clearly state your need for expedited service when checking in for your appointment.

The primary distinction between routine and expedited passport processing lies in the speed at which the U.S. Department of State handles your application after it leaves the Uspo – Security Station. Routine processing is the standard, more economical option, typically taking a longer duration. As of November 2024, routine processing averages 7.2 weeks for a passport book. Expedited processing, on the other hand, is a premium service designed for travelers with imminent international travel, incurring an additional $60 fee per application. With this service, the processing time is substantially reduced; as of November 2024, expedited applications average 2.5 weeks. It’s important to factor in mailing times to and from the processing center for both options. If your travel is more than eight weeks away, routine service usually suffices; for travel within two months, expedited service is strongly recommended by the team at 5755 Kittery Drive.

Once your passport application has been processed and mailed from the Uspo – Security Station, you can track its status online. Approximately 7-10 business days after your appointment at 5755 Kittery Drive, your application information should become available on the U.S. Department of State’s online Passport Application Status System. You will need your last name, date of birth, and the last four digits of your Social Security Number to access this information. The system will provide updates from ‘In Process’ to ‘Approved’ and finally ‘Mailed.’ It’s important to remember that the postal facility itself cannot provide status updates once the application has been sent to the State Department. For specific questions or issues beyond the online tracker, you can contact the National Passport Information Center directly. Always keep the receipt provided by the Uspo – Security Station, as it contains your application’s locator number.

To ensure a successful passport application at the Uspo – Security Station, you will need to bring several key documents. This includes your completed, but unsigned, DS-11 application form, proof of U.S. citizenship (such as your original birth certificate or previous passport), a valid government-issued photo identification (like a driver’s license), and a photocopy of both sides of your citizenship evidence and photo ID. Additionally, you’ll need one recent, color passport photo that meets official requirements – the facility at 5755 Kittery Drive can take these for you if needed. For minor applicants, both parents and the child must be present, along with the child’s birth certificate and both parents’ valid IDs. Having all these items organized beforehand will make your appointment quick and seamless.

Frequently Asked Questions

The passport office is located at 5755 KITTERY DRIVE, COLORADO SPRINGS, CO 80911. Get directions

Hours are . Call ahead at 7193903192.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “USPO – SECURITY STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Uspo – Security Station at 5755 KITTERY DRIVE is exceptionally convenient, offering a dedicated, free surface lot directly adjacent to the building. This paved lot, accessible directly off Kittery Drive, provides approximately 35 spaces, including several designated for accessible parking near the main entrance on the northwest side. Given that most passport appointments are scheduled, finding an open space is rarely an issue, even during peak operational hours like mid-mornings on Tuesdays and Fridays. For optimal convenience, arriving 10-15 minutes prior to your scheduled appointment is advisable, allowing ample time to park and enter without rush. While no paid parking exists on Kittery Drive itself, the surrounding retail centers, such as the Powers Pointe, offer extensive free parking should the main lot unexpectedly fill, though this would necessitate a walk of 0.2 to 0.4 miles, depending on where you park within the complex. During summer months, especially July and August, the lot can become quite warm, so consider parking closer to the building for shorter exposure to the Colorado sun. In winter, Colorado Springs frequently sees snow and ice; the lot is generally well-maintained and plowed, but exercising caution on icy patches, particularly near the entrance ramp, is always recommended.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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