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For residents of Upland, obtaining a new passport or renewing an existing one is made conveniently accessible through the City Of Upland facility, situated prominently at 250 N 3RD AVENUE. This municipal location, part of the broader Upland Civic Center complex, stands as a critical resource for individuals residing not only in the immediate downtown area but also extending to surrounding neighborhoods like Sycamore Park, Cabrillo Park, and even those in adjacent, unincorporated San Antonio Heights who frequently utilize Upland’s services. This facility doesn’t merely process applications; it acts as a gateway for Upland’s diverse populace—from families planning international vacations during school breaks, particularly Upland Unified School District students, to local business owners expanding their operations globally, and even college students from Chaffey College embarking on study abroad programs. Its establishment within the city’s administrative core reflects a commitment to providing essential federal services directly where community members live and work. The location on North 3rd Avenue places it at a nexus of local activity, mere blocks from the historic Euclid Avenue, known for its iconic tree-lined median and stately architecture that harkens back to Upland’s citrus-era prosperity. This particular quadrant of Upland, characterized by a blend of governmental buildings and charming early 20th-century residences, provides a welcoming, community-oriented environment for civic engagement. The facility itself is a testament to Upland’s proactive approach to citizen services. Before its designation as a passport acceptance agent, Upland residents often faced commutes to larger post offices or county offices in neighboring cities, adding considerable time and logistical challenges to what should be a straightforward process. The city’s decision to open this dedicated service streamlined the application procedure significantly, reducing travel burdens and wait times for thousands of individuals annually. Historically, Upland, incorporated in 1906, developed as a key agricultural center, driven by the fertile lands at the base of the San Gabriel Mountains and the arrival of the Pacific Electric ‘Red Car’ system. The area around 3rd Avenue and C Street, where the facility is located, has always been central to the city’s governmental and social fabric. Just a block east, one finds the Upland Public Library at 150 E D Street, a significant educational and community landmark. Two blocks west, the Metrolink Upland Station on 1st Avenue and A Street underscores the area’s connectivity, making the facility reachable for those utilizing public transit from other parts of the Inland Empire. The Cooper Regional History Museum, located at 217 E A Street, is also a short walk away, offering a glimpse into the city’s rich past, reminding visitors of the deep roots and enduring community spirit that define Upland. This contextual placement ensures that accessing passport services here is integrated into the rhythm of daily life for Upland residents. The demographic utilizing this particular facility spans a wide age range and socio-economic spectrum. Young parents apply for passports for their infants and toddlers, an often time-sensitive requirement for international travel. Retirees, long-term residents of the Magnolia Park and Deer Canyon areas, seek renewals for their cruise trips or visits to family overseas. Even the entrepreneurial spirit of Upland is reflected, with small business owners from the downtown commercial district frequently requiring new or updated travel documents for international conferences or client meetings. The convenience of handling these essential tasks within their own city limits, rather than traversing the often-congested Southern California freeways, represents a substantial benefit. This local access cultivates a stronger sense of civic pride and operational efficiency. The City Of Upland facility stands out due to its dedicated staff, many of whom are long-term city employees intimately familiar with local nuances and federal guidelines. This localized expertise often translates into a smoother application experience, as they can provide tailored advice and clarity regarding documentation specific to California residents, such as acceptable forms of primary identification or birth certificate requirements. Furthermore, being part of the municipal complex means the facility benefits from robust security protocols and well-maintained public spaces, ensuring a professional and safe environment for all applicants. The City Of Upland’s role as a passport acceptance facility is more than just a procedural convenience; it’s a commitment to supporting the global aspirations and practical needs of its citizens, reinforcing the interconnectedness of local governance with broader international mobility.
Note: The office is closed on all federal holidays. Call ahead at 9099814501.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF UPLAND at 250 N 3RD AVENUE. Easy access from major highways.
Parking for the City Of Upland passport facility at 250 N 3RD AVENUE is generally straightforward, though planning ahead is advisable, especially during peak midday hours. The most convenient option is the dedicated public parking lot immediately adjacent to the City Hall complex, accessible from North 3rd Avenue. This lot provides approximately 45-50 free spaces, but it can fill quickly by 10:00 AM. For those spots, aim to arrive 15-20 minutes before your scheduled appointment. Should this primary lot be full, ample metered street parking is available along North 3rd Avenue and the cross streets of C Street and D Street. These meters typically charge $1.00 per hour, Monday through Friday, 8:00 AM to 5:00 PM, with a two-hour limit, which is usually sufficient for an appointment. Payment can often be made via coin or a mobile parking app. An alternative, often less congested option, is to find free, unrestricted street parking further east on D Street or C Street, roughly one to two blocks away from the facility, requiring a pleasant 3-5 minute walk past local businesses and historic homes. During the warmer summer months, particularly from June through September, temperatures in Upland can exceed 95°F, so consider parking in shaded spots if available or arriving earlier to minimize sun exposure during your walk. Conversely, winter mornings can be cool, sometimes dipping into the low 40s, so dress appropriately for the short walk from your vehicle.
Accessing the City Of Upland passport facility via public transit is a viable option for those preferring not to drive. The primary service provider is Omnitrans, with several routes serving the downtown Upland area. Omnitrans Bus Route 83, which runs along Foothill Boulevard and turns onto 2nd Avenue, has a stop at ‘2nd Avenue and D Street,’ just two blocks west of the facility. From this stop, walk east on D Street for approximately two blocks, then turn left onto North 3rd Avenue; the facility will be on your left. Bus Route 85, servicing Euclid Avenue, also provides convenient access with a stop at ‘Euclid Avenue and D Street,’ approximately three blocks east. From there, walk west on D Street for three blocks and turn right onto North 3rd Avenue. Both routes operate with a frequency of approximately every 30-45 minutes on weekdays, with reduced service on weekends. A single ride costs $1.75, and an all-day pass is available for $5.00. Additionally, the Metrolink San Bernardino Line’s Upland Station, located at 1st Avenue and A Street, is a roughly 0.3-mile walk from the facility. From the station, walk east on A Street, turn left onto 3rd Avenue, and proceed north for two blocks. This walk typically takes 5-7 minutes. Omnitrans buses are generally wheelchair accessible, equipped with ramps and priority seating, making the facility reachable for individuals with mobility challenges.
Follow these simple steps to apply for your passport at the CITY OF UPLAND’s office at 250 N 3RD AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF UPLAND (250 N 3RD AVENUE) . We recommend arriving before closing. Call ahead at 9099814501.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The process at City Of Upland’s passport facility begins upon your arrival at the Upland City Hall complex, specifically at 250 N 3RD AVENUE. The building itself exhibits a sturdy, modern civic architecture, often featuring a blend of brick and stucco elements with large, clear windows that invite natural light. To locate the passport services, enter through the main entrance on the east side of the building, directly facing 3rd Avenue, marked by double glass doors beneath the City Hall signage. Upon stepping inside, you will find a central lobby area with clear directional signs. The passport acceptance counter is typically situated to the left, or north side, after passing the main information desk; look for ‘Window 3’ or a dedicated ‘Passport Services’ sign. Check-in involves presenting your appointment confirmation to the clerk, who will then guide you to a designated waiting area if necessary, though appointments are usually managed efficiently to minimize delays. The facility operates on a structured appointment system to ensure personalized attention and reduce congestion. Once called, your appointment will last approximately 18-22 minutes, during which a trained acceptance agent will meticulously review all your documents. The layout prioritizes privacy and efficiency, with several discrete service windows or desks. Accessibility is a key feature; the building offers ground-level entry, wide corridors, and accessible counters, ensuring that all visitors, including those utilizing wheelchairs or strollers, can navigate the facility comfortably and complete their application process without impediments.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF UPLAND versus using our expedited service.
While CITY OF UPLAND offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF UPLAND was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The UPLAND post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from UPLAND residents about visiting the City Clerk for passport services
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