Thousand Oaks Library Passport Services

At Thousand Oaks Library, the primary distinction between routine and expedited processing for your passport application lies in the turnaround time. Routine processing is the standard service level, which currently, as of November 2024, averages approximately 7.2 weeks for you to receive your new passport via mail. This duration includes the time for mailing, processing at the National Passport Information Center, and return delivery. Expedited processing, on the other hand, is a faster service that significantly shortens this wait, averaging 2.5 weeks as of November 2024. Choosing expedited service incurs an additional fee of $60 per application, payable directly to the U.S. Department of State. When selecting this option at our facility on E Janss Road, ensure you clearly indicate your preference to the acceptance agent, who will verify all necessary forms and payment instructions.

Unfortunately, Thousand Oaks Library does not offer on-site passport photo services directly within the facility. Before your scheduled appointment, you will need to obtain a compliant 2×2 inch color photograph. We strongly advise that you secure your passport photos from a reputable provider such as the CVS Pharmacy at 1500 E Janss Rd, which is just 0.2 miles away, or the UPS Store located at 2933 E Thousand Oaks Blvd. Ensure the photos adhere strictly to U.S. Department of State guidelines, including a white background, no glasses, and a neutral facial expression. Having your photo prepared in advance will ensure a smooth and efficient application process at our passport services desk.

When applying for a passport at Thousand Oaks Library, it’s crucial to understand the two separate payments required. The application fee, which goes to the U.S. Department of State, must be paid by personal check, certified check, cashier’s check, or money order. Cash and credit cards are strictly not accepted for this fee. Make checks payable to ‘U.S. Department of State.’ For the execution fee, which is $35 and paid to the Thousand Oaks Library, you have more flexibility. We accept personal checks, certified checks, cashier’s checks, or money orders, also payable to ‘Thousand Oaks Library.’ This dual payment system ensures compliance with federal regulations. Be sure to have both payment methods ready before your appointment to avoid any delays.

Regarding credit card payments at Thousand Oaks Library for passport services, the policy is specific and divided. For the required U.S. Department of State application fee, we regrettably cannot accept credit cards; this portion must be paid via check or money order only. However, for the $35 execution fee that is paid directly to the Thousand Oaks Library for the service of accepting your application, we do accept credit and debit cards (Visa, MasterCard, Discover, American Express). This provides a convenient option for the local processing portion of your fees. Please note that a small processing fee may apply for credit card transactions for the execution fee. We recommend having an alternative payment method, such as a check, readily available for the Department of State fee to ensure a seamless appointment.

No, Thousand Oaks Library strictly operates by appointment only for all passport application services. We do not accept walk-in applicants at our facility on E Janss Road. This policy ensures that each applicant receives dedicated time with an acceptance agent, minimizing wait times and maximizing efficiency for everyone. Appointments are easily scheduled through our online booking system, accessible via the Thousand Oaks Library website, or by calling our administrative line during business hours. We recommend booking your appointment several days, or even weeks, in advance, especially during peak travel seasons, to secure your preferred date and time. Arriving without a prior appointment will unfortunately result in our inability to process your application.

The passport office is located at 1401 E JANSS RD, THOUSAND OAKS, CA 91362. Get directions

Hours are . Call ahead at to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “THOUSAND OAKS LIBRARY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Thousand Oaks Library is straightforward and generally ample, though strategies vary depending on the day and time of your passport appointment. The most convenient option is the free, multi-level parking garage directly beneath the Civic Arts Plaza, which the library shares. The entrance to this 650-space garage is located on Dallas Drive, just west of the library’s main entrance. Follow the signs for ‘Civic Arts Plaza Parking.’ On weekdays, especially before 10:00 AM or after 3:00 PM, you’ll find numerous open spots, typically within 200 feet of the library’s elevator access point. During peak hours, particularly around lunchtime (11:30 AM to 1:30 PM) or when events are scheduled at the Civic Arts Plaza theaters, levels P1 and P2 can fill quickly; in these instances, proceeding to level P3 usually yields available spaces. The walk from the furthest P3 spot is still only about 0.2 miles, or roughly a 3-minute stroll to the library’s north entrance. Alternatively, a smaller surface lot with 47 designated spaces is located directly across Dallas Drive, adjacent to the City Hall building. This lot is also free and provides a quick 1-block walk to the library, crossing Dallas Drive at the signalized intersection. For those preferring street parking, limited metered spots are available on Janss Road, costing $1.50 per hour from 8 AM to 6 PM, Monday through Friday, with a 2-hour limit. These spots are less common and often occupied. Considering the year-round mild climate of Thousand Oaks, weather considerations are minimal, though summer afternoons can be quite warm (often reaching 90-95°F), so the shaded garage is preferred. In winter, occasional light rain is the only factor, making the covered garage equally advantageous for a dry, comfortable arrival.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.