Willow Glen Station Passport Services

Yes, Willow Glen Station accepts applications for expedited passport service. While the actual expedited processing occurs at a regional passport agency, the postal clerks here will ensure your application, photo, and all supporting documents are correctly submitted with the ‘expedited service’ fee. This means paying an additional $60 to the Department of State, along with any applicable overnight delivery fees for both your application to the processing center and the finished passport back to you. Be aware that even with expedited service, you must still attend an appointment here at 1750 Meridian Avenue to submit your documents, and processing times can still vary slightly based on demand, though it remains significantly faster than routine service.

Unfortunately, walk-in passport services are generally not available at the Willow Glen Station. This facility operates strictly by appointment for all passport applications to ensure efficient processing and minimize wait times for all customers. Attempting a walk-in will likely result in being turned away and asked to schedule an appointment through the online USPS Retail Customer Appointment Scheduler. While you might be able to pick up forms or inquire generally, the actual submission of a passport application requires a pre-booked slot. It’s always best to plan ahead and secure your appointment well in advance, especially during peak travel seasons, to avoid any inconvenience.

Indeed, parking is available directly at the Willow Glen Station, located at 1750 Meridian Avenue. There’s a dedicated, free customer parking lot on the south side of the building, which you can access via a clearly marked driveway from Meridian Avenue. This lot offers approximately 45 spaces, including several accessible spots near the main entrance. While usually sufficient, the lot can become quite busy during the midday hours, roughly 11:00 AM to 2:00 PM on weekdays. For the most stress-free parking experience, we highly recommend scheduling your passport appointment for either early morning or later in the afternoon. This strategy typically provides more open spaces and a smoother arrival at the facility.

The ability to renew your passport at Willow Glen Station depends on your eligibility for renewal by mail. If your most recent passport was issued when you were 16 or older, is undamaged, can be submitted with your application, was issued less than 15 years ago, and is in your current name (or you can document a name change), you can typically renew by mail. In such cases, you would simply mail your application, old passport, new photo, and fees directly to the Department of State using a secure service like USPS Priority Mail from this or any other postal facility. However, if you do not meet all these criteria (e.g., your last passport was issued when you were under 16, or it’s damaged), then you must apply in person, and Willow Glen Station would accept your DS-11 form with an appointment.

The primary distinction between routine and expedited passport processing lies in the speed of service and the associated cost. Routine processing, which is the standard option, takes longer, with current estimates as of November 2024 averaging about 7.2 weeks. Expedited service, on the other hand, significantly reduces this timeframe, typically delivering a passport in about 2.5 weeks, also as of November 2024. This faster service comes with an additional fee of $60, payable to the U.S. Department of State, along with any optional overnight shipping costs. Both routine and expedited applications can be submitted at the Willow Glen Station; the choice simply dictates how quickly the Department of State processes your application after it leaves our facility.

The passport office is located at 1750 MERIDIAN AVE, SAN JOSE, CA 95125. Get directions

Hours are . Call ahead at 4087236145.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “WILLOW GLEN STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Willow Glen Station is generally straightforward, though planning ahead is always advisable, particularly during peak postal hours. The facility provides a dedicated, complimentary parking lot directly adjacent to the building, accessible via a driveway entrance from Meridian Avenue on the south side of the property. This lot offers approximately 45 marked spaces, including several ADA-compliant spots situated closest to the main entrance. While this on-site lot is convenient, it can fill up quickly, especially between 11:00 AM and 2:00 PM on weekdays. For passport appointments, arriving 10-15 minutes early usually secures a spot. If the main lot is unexpectedly full, limited free street parking might be found on quieter residential side streets like Kooser Road, approximately 0.2 miles (a 3-minute walk) to the west, though availability can vary. Avoid parking in nearby private business lots, such as those across Hamilton Avenue, as towing is strictly enforced. Consider seasonal factors: during San Jose’s warm summers, particularly from June through September, the asphalt lot can become quite hot, so plan for quick transit to and from your vehicle. Conversely, winter rains can occasionally lead to puddles, but the lot is well-maintained and typically drains efficiently. For the best experience, aim for early morning appointments, which usually have the least competition for spaces.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.