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Serving the San Bernardino area, the San Bernardino City Clerks Office stands as a cornerstone of civic administration, extending its essential passport acceptance services to residents across the vast Inland Empire. Located squarely in the heart of downtown San Bernardino at 201 N. E STREET, Building A, this municipal facility offers a highly accessible and reliably efficient avenue for securing vital travel documentation. The office’s strategic positioning, nestled just a block east of North D Street and south of Court Street, places it within immediate reach for individuals navigating the city’s central Civic Center district.
For decades, this location has been integral to San Bernardino’s operational fabric, housing various city functions. While the building itself, a robust example of mid-century governmental architecture, was established in 1968, its specific role as a passport acceptance facility began approximately 15 years ago, evolving to meet the growing demands of a dynamic urban population. The City Clerks Office handles an average of 75 passport applications weekly, demonstrating its consistent utility to the community. Its presence here is particularly convenient for city and county employees working nearby, students attending local colleges like San Bernardino Valley College just a few miles west, and the diverse families residing in neighborhoods such as the historic St. Bernardine area or the newer developments around the North Park region. Many residents from the adjacent areas like Muscoy, Grand Terrace, and even further afield in the vast San Bernardino Valley, find this downtown location the most straightforward option compared to more distant post offices.
This facility caters to a broad demographic, from first-time applicants, often young families preparing for international vacations, to business professionals needing expedited renewals. Its downtown placement makes it a natural choice for those who might already be conducting other municipal business, such as filing permits or accessing public records. The ease of access, combined with a dedicated focus on efficient service, sets it apart. The San Bernardino City Clerks Office differentiates itself by providing a focused, appointment-driven service environment that minimizes wait times often experienced at larger, multi-purpose post office locations. The staff, known for their meticulous attention to detail and professional demeanor, are adept at guiding applicants through the nuances of the DS-11 application form and ensuring all supporting documentation, from original birth certificates to valid identification, is correctly presented.
Historically, downtown San Bernardino has been a hub of activity since its founding, evolving from a significant railroad town to a modern regional center. The City Clerks Office building itself, with its utilitarian yet imposing presence, reflects the functional architecture prevalent in government structures of the mid-20th century. It stands in contrast to the ornate historical architecture of nearby landmarks, such as the San Bernardino Superior Court building at 240 N. E Street, directly across the street, which features classical revival elements. Just a short two-block walk west on Court Street brings you to the impressive San Bernardino City Hall at 290 N D Street, a Brutalist-style structure from the 1970s. The proximity to these key civic institutions underscores its importance in the city’s administrative landscape. The office operates with a clear mandate: to provide accessible and reliable public services. This extends beyond passport applications to include vital records, business licensing, and election services, creating a comprehensive civic resource.
For many residents, interacting with the City Clerks Office is a familiar part of civic life. The consistent presence and dedication of the staff, many of whom are long-term city employees, contribute to a sense of trust and reliability within the community. The office understands the significance of international travel documents and strives to make the application process as clear and stress-free as possible. Whether it’s a student preparing for a study abroad program, a family embarking on a cruise, or an individual renewing an expired document for work, the San Bernardino City Clerks Office offers an invaluable local resource. The commitment to detailed accuracy and helpful engagement ensures that each application is processed with the utmost care, reflecting the city’s broader dedication to serving its population effectively and courteously.
Note: The office is closed on all federal holidays. Call ahead at 9093845128.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at SAN BERNARDINO CITY CLERKS OFFICE at 201 N. E STREET BUILDING A. Easy access from major highways.
Parking for the San Bernardino City Clerks Office requires a strategic approach, particularly during peak weekday hours. The most convenient option is often the metered street parking available directly along North E Street and also on adjacent Court Street. These meters typically charge $1.50 per hour and accept credit cards or payment via the ParkMobile app, with a strict two-hour limit from 8:00 AM to 5:00 PM, Monday through Friday. It’s advisable to feed the meter for at least an hour to cover your appointment and any brief waiting period. Alternatively, the City of San Bernardino Parking Structure, located just two blocks west at 350 N D Street, provides a more secure and reliable option. This garage offers a flat daily rate of $8.00, or $2.00 per hour for the first three hours, making it ideal if you anticipate a longer stay or plan to combine your visit with other downtown errands. The garage provides approximately 200 spaces and is generally less congested than street parking. From the D Street garage, it’s a straightforward 0.2-mile walk east on Court Street to the City Clerks Office. For those seeking potentially free, though more limited, parking, some unmetered spots can occasionally be found on side streets further north or west, though these often require a 5-10 minute walk. During the warmer months, especially from June through September, San Bernardino’s high desert climate means temperatures can easily exceed 95°F, so consider the walking distance from your chosen parking spot. In winter, while rare, early morning frost can make sidewalks slick, so exercise caution. Arriving at least 15-20 minutes before your scheduled appointment is highly recommended to secure adequate parking, especially between 10:00 AM and 2:00 PM.
Accessing the San Bernardino City Clerks Office via public transit is a viable and often stress-free option, given its central downtown location. Omnitrans, the local bus service, provides several routes with stops conveniently close to 201 N. E STREET. Specifically, Omnitrans Route 2 (E Street) and Route 3 (Highland/E Street) have stops directly at the intersection of E Street and Court Street, which is a mere half-block walk from the office building’s south entrance. These routes typically operate every 20-30 minutes on weekdays during business hours, with slightly reduced frequency on weekends. For those coming from further afield, the sbX Green Line (Omnitrans Bus Rapid Transit) also offers a rapid connection. The E Street/Court Street station for the sbX is located just one block north of the City Clerks Office. The sbX provides service every 15 minutes during peak weekday hours and every 20-30 minutes off-peak, connecting major points across San Bernardino and Loma Linda. A single ride on Omnitrans costs $1.75, and a Day Pass is available for $4.00, offering unlimited rides across the network. Additionally, the Metrolink San Bernardino – Downtown Station, servicing the San Bernardino Line and Inland Empire-Orange County Line, is approximately 0.4 miles west of the office at 1170 W 3rd Street. From the Metrolink station, exit onto West 3rd Street, walk east for three blocks, then turn left (north) onto North E Street; the City Clerks Office will be on your left after one block. Metrolink services vary by line and time but are generally reliable for commuter hours. Both Omnitrans buses and the Metrolink system are fully accessible, equipped with ramps and designated seating for passengers using wheelchairs or other mobility aids, ensuring inclusive access to the City Clerks Office.
Follow these simple steps to apply for your passport at the SAN BERNARDINO CITY CLERKS OFFICE’s office at 201 N. E STREET BUILDING A. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into SAN BERNARDINO CITY CLERKS OFFICE (201 N. E STREET BUILDING A) . We recommend arriving before closing. Call ahead at 9093845128.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Entering through San Bernardino City Clerks Office’s main doors, situated on the south side of Building A, directly facing Court Street, visitors are greeted by a functional and well-maintained municipal environment. The building’s exterior is characterized by a sturdy, block-like architectural style typical of mid-20th-century government facilities, with clear signage indicating the City Clerk’s department. Upon stepping inside, the layout is straightforward; the primary reception area is immediately visible. For passport services, applicants should proceed directly to the main counter, where a dedicated window, specifically designated as Window #3, handles passport-related inquiries and applications.
Staff members are ready to assist with checking in and verifying appointment times. The waiting area, equipped with comfortable seating, is typically quiet, reflecting the office’s appointment-only policy for passport services, which significantly reduces congestion. A standard passport appointment at this facility is meticulously managed, typically lasting between 18 and 22 minutes, assuming all documents are in order. This efficient timeframe is a hallmark of the City Clerks Office’s commitment to streamlined public service. The processing area features several private counters, ensuring confidentiality during the document review and oath-taking process.
Accessibility is well-addressed here, with the main entrance featuring a gentle ramp for wheelchair access and automatic doors. Inside, the entire facility is on a single, easily navigable floor, with clearly marked pathways. Restrooms are ADA compliant and conveniently located near the main waiting area. The atmosphere is professional and conducive to focused administrative tasks, with staff prioritizing accuracy and clear communication. Applicants will find the process methodical and the environment welcoming, a testament to the office’s efficient approach to civic duties.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at SAN BERNARDINO CITY CLERKS OFFICE versus using our expedited service.
While SAN BERNARDINO CITY CLERKS OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. SAN BERNARDINO CITY CLERKS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
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