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For residents of Redlands, the United States Post Office facility at 201 Brookside Avenue stands as the primary and most accessible location for new passport applications and renewals requiring in-person processing. Strategically positioned just west of the bustling Orange Street corridor, this facility serves a wide demographic across Redlands, from the vibrant student body of the University of Redlands, merely a 0.8-mile drive north on Brockton Avenue, to families residing in the historic Victorian neighborhoods surrounding Olive Avenue and Cajon Street, and professionals commuting from newer developments in North Redlands near Lugonia Avenue. Its proximity to the downtown core makes it particularly convenient for small business owners on State Street and individuals frequenting the shops and eateries between Eureka Street and Sixth Street.
Historically, the Redlands Post Office has been an anchor institution, a point of civic connection since its establishment. While the current structure might not date back to the city’s citrus baron era, the federal presence at this location has long been integral to the community’s fabric. The architectural style, a robust mid-century design, reflects the practicality and endurance characteristic of government buildings from that period, providing a sense of stability for official transactions. The building itself is a familiar sight for anyone traversing Brookside Avenue, which acts as a key east-west artery through the city, linking residents from the Crafton Hills area to those closer to Colton Avenue.
Passport services here cater significantly to individuals seeking their first U.S. passport, children under 16 requiring parental consent and two-parent presence, and those with specific renewal circumstances that necessitate an agent’s review. This includes many international students attending the university who may need updated travel documents, as well as faculty members preparing for sabbaticals abroad. Young families in neighborhoods like the Terrace area, situated just south of the facility, frequently utilize this office for their children’s first passports, ensuring they meet the stringent minor applicant requirements. Retirees from communities such as Sun City Redlands, located a bit further southeast, also find this location manageable due to its central access and dedicated services.
What sets the Redlands Post Office apart as a passport facility is its consistent dedication to customer service in a high-volume environment. The experienced passport acceptance agents are well-versed in the intricacies of DS-11 application forms, proof of citizenship documents, and proper identification verification. They frequently assist applicants who may be overwhelmed by the requirements, offering clear, concise guidance that streamlines the often-complex process. This local expertise reduces common application errors that could lead to delays.
Within a five-block radius, applicants have access to several key Redlands landmarks. Just two blocks west on Brookside Avenue, one encounters the sprawling ESRI campus, a global leader in GIS software, influencing a segment of the applicant pool. A mere 0.7 miles north-east, along Eureka Street, lies the historic A.K. Smiley Public Library, a prominent architectural gem and community hub. About 0.9 miles north, the iconic Redlands Bowl within Prospect Park offers a cultural anchor, especially during its summer concert series. Further south, the picturesque Kimberly Crest House & Gardens, a French château-style estate, provides a glimpse into Redlands’ opulent past. These nearby points of interest mean that an appointment at the post office can easily be combined with other errands or recreational activities in the downtown district, making the visit efficient for Redlands residents juggling busy schedules.
Note: The office is closed on all federal holidays. Call ahead at 9097986975.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at REDLANDS POST OFFICE at 201 BROOKSIDE AVE. Easy access from major highways.
Parking at the Redlands Post Office, located at 201 Brookside Avenue, offers a mix of convenient on-site options and accessible street parking. Directly adjacent to the facility, on its east side, is a dedicated, free customer parking lot with approximately 25 spaces. While generally sufficient, this lot can fill quickly during peak hours, particularly between 11:00 AM and 2:00 PM on weekdays. For passport appointments, arriving 10-15 minutes early is a sound strategy to secure a spot here without stress. Should the on-site lot be full, ample metered street parking is available along Brookside Avenue itself, directly in front of the post office, at a rate of $1.00 per hour, payable via coin or the ParkMobile app (Zone ID: 9005). These spots are generally available, with a two-hour maximum. Additionally, two blocks north, around the intersection of Orange Street and State Street, several multi-level public parking structures exist, such as the City of Redlands Parking Structure at 303 E Citrus Ave. These charge a modest $0.75 for the first hour and $1.00 for each subsequent hour, with a daily maximum of $8.00. While a short 0.3-mile walk, it provides a reliable backup. During summer months, Redlands experiences significant heat, so consider parking closer or bringing water for the short walk. In winter, occasional morning frost may make surfaces slick, so exercise caution.
Reaching the Redlands Post Office at 201 Brookside Avenue via public transit is straightforward, primarily through OmniTrans bus services and the newer Arrow commuter rail. For local bus access, OmniTrans Route #19, which runs along Brookside Avenue, has a stop directly in front of the post office (stop ID: 19034) on the south side of the street. This route operates every 30 minutes on weekdays from 6:00 AM to 7:00 PM. A single ride costs $1.75, and a Day Pass is $4.00, providing unlimited rides within 24 hours. The buses are equipped with wheelchair ramps and priority seating, ensuring full accessibility for all passengers. For those coming from further afield, the Arrow train service connects Redlands to San Bernardino with stops at key locations. The nearest Arrow station is the Downtown Redlands Station, situated at 200 East Citrus Avenue. Upon exiting the Downtown Redlands Station, walk south on Eureka Street for two blocks until you reach Brookside Avenue, then turn right (west). The post office will be immediately on your left, a walk of approximately 0.4 miles, taking about 7-8 minutes. Arrow trains run every 30-60 minutes depending on the time of day, with a standard fare of $3.75 for a single trip. The Arrow system is designed with full ADA compliance, offering level boarding and spacious interiors. This combined public transport network offers reliable and accessible options for your passport application visit.
Follow these simple steps to apply for your passport at the REDLANDS POST OFFICE’s office at 201 BROOKSIDE AVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into REDLANDS POST OFFICE (201 BROOKSIDE AVE) . We recommend arriving before closing. Call ahead at 9097986975.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Your visit to Redlands Post Office begins at the facility’s primary entrance, prominently located on the south-facing side of the building, directly off Brookside Avenue. This main entrance features a set of double glass doors, often propped open during peak hours, leading into a spacious lobby. The architectural style, typical of utilitarian federal buildings from the mid-20th century, prioritizes function and durability, characterized by a clean, brick facade and large windows allowing ample natural light into the waiting areas. Upon entering, you’ll find the customer service counters positioned immediately to your right, clearly visible from the doorway. For passport services, head directly to window number 3, usually marked with a small sign indicating ‘Passport Services’ or ‘Appointments Only.’ Checking in is straightforward: simply approach this designated counter at your scheduled time and inform the agent of your appointment.
Expect a passport appointment to last an efficient 18-22 minutes, depending on the complexity of your application and whether you require on-site photo services. The layout of the main lobby provides a comfortable, albeit functional, waiting area with several rows of chairs available if you arrive slightly early. The passport agent will guide you through each step, ensuring all documents are correctly presented and forms are accurately completed. The facility is fully accessible, featuring a gently sloped ramp leading to the main entrance for wheelchair users and automatic door openers to facilitate easy entry. Restrooms are located down a short corridor to the left of the main counters, clearly marked. The process is designed to be streamlined, allowing for a focused and efficient transaction with minimal waiting once your appointment time arrives.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at REDLANDS POST OFFICE versus using our expedited service.
While REDLANDS POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. REDLANDS POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The REDLANDS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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