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The Lugonia Post Office at 1275 WEST PARK AVE in Redlands represents a vital resource for passport application services and comprehensive postal support for the Redlands community and its surrounding Inland Empire neighbors. Strategically situated just a short block west of the dynamic intersection of Lugonia Avenue and Alabama Street, this facility serves a remarkably broad and diverse demographic. It caters to University of Redlands students embarking on study abroad programs or international internships, established families from the desirable Terrace and Citrus Grove neighborhoods planning global vacations, and numerous professionals working within the city’s burgeoning tech sector, particularly those affiliated with the nearby Esri campus, who require international travel documents for conferences or business trips. Its accessible location, directly off Lugonia Avenueāa primary east-west arterial that seamlessly transitions into Redlands Boulevardāmakes it an exceptionally convenient option for individuals residing not only in Redlands proper but also in adjacent communities like Loma Linda, Highland, and Mentone, offering a practical alternative to the more distant county facilities in San Bernardino or Riverside. Many residents from the specific North Redlands and Mentone Junction areas find this post office to be their most proximate and efficient choice.
Historically, the area around West Park Avenue and Lugonia Avenue experienced significant development during Redlands’ post-World War II population boom, evolving from expansive citrus groves into a more structured residential and commercial landscape. The Lugonia Post Office building itself, likely constructed in the late 1960s or early 1970s, embodies the functional, mid-century architectural style prevalent during that period of growth. Its sturdy, brick-clad exterior and practical layout were designed to accommodate a rapidly expanding populace, transitioning from a smaller, localized postal operation to a more robust regional service provider. The decision to designate this particular facility as a passport acceptance agent reflects Redlands’ increasing connectivity to the global stage, spurred by academic institutions, international businesses, and a growing affluent population with a penchant for international travel. This transformation positioned the Lugonia Post Office as a crucial gateway for residents seeking to explore the world, fulfilling a growing need that local options previously struggled to meet.
Beyond its increasingly important passport role, the Lugonia Post Office steadfastly maintains its traditional function as a central pillar of the West Redlands community. It efficiently manages daily mail collection, package dispatch, and P.O. Box services for a wide array of residents and small to medium-sized businesses located in the immediate vicinity, including the commercial strips along Redlands Boulevard and the professional offices lining West Park Avenue. The character of the neighborhood directly surrounding the post office is one of settled community, featuring well-maintained single-family homes, various professional services, and smaller, convenient retail plazas that contribute to the daily errands of local residents.
Within a five-block radius, several key Redlands landmarks contribute to the local atmosphere and convenience. Directly to the south, the expansive Brookside Park offers numerous recreational opportunities, including sports fields, picnic areas, and walking trails, making it a popular destination for families and individuals. Further southeast, the comprehensive Redlands Community Hospital campus provides essential medical services, representing a significant employment center and a crucial local amenity. To the northeast, the iconic Esri campus, a global leader in geographic information system (GIS) software, draws a highly skilled workforce, many of whom are international travelers. About four blocks south, the A.K. Smiley Public Library, a historic and architecturally significant building, houses not only an extensive collection but also the Redlands Historical Museum, offering a rich glimpse into the city’s past. Just a block further south, within Prospect Park, stands the unique Lincoln Memorial Shrine, a treasured local landmark dedicated to Abraham Lincoln. The post office’s location is a daily reference point for those navigating between these significant community hubs, providing an essential touchstone in their daily routines. Its enduring presence underscores its deep integration into the logistical and social fabric of West Redlands, fostering connectivity both domestically and internationally for thousands of individuals each year.
Note: The office is closed on all federal holidays. Call ahead at 9097938075.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at LUGONIA POST OFFICE at 1275 WEST PARK AVE. Easy access from major highways.
Parking at the Lugonia Post Office is generally straightforward, largely due to its dedicated, free parking lot situated directly off West Park Avenue, immediately adjacent to the buildingās west side. This generous lot offers approximately 47 marked spaces, including several ADA-compliant spots closest to the main entrance. For passport appointments, arriving 10-15 minutes prior is advisable, especially during peak afternoon hours between 1:00 PM and 3:00 PM, to secure a prime spot without any stress. The lot is well-maintained and provides direct, unobstructed access to the main post office entrance. While street parking on West Park Avenue itself is generally restricted to permit holders or short-term zones, nearby side streets like Judson Street or Garnet Street, typically within a one to two-block radius (0.1 to 0.2 miles), offer some unmetered options, though these are primarily residential. There are no paid parking garages immediately proximate to this facility; all parking is surface-level. Seasonal considerations are important: Redlands summers, from June through September, frequently see temperatures exceeding 95Ā°F, often reaching 100-105Ā°F. During these months, it’s wise to complete your visit in the cooler morning hours or be prepared for significant heat, as the walk from a farther street parking spot can be uncomfortable. Conversely, winter mornings can occasionally be foggy, particularly in December and January, so allow extra time for visibility during your commute to the facility.
Accessing the Lugonia Post Office via public transit in Redlands is feasible, primarily through the OmniTrans bus system. The most direct route is OmniTrans Route 8, which operates along Lugonia Avenue. There’s a bus stop conveniently located at the intersection of Lugonia Avenue and Alabama Street, approximately 0.15 miles (a 3-minute walk) east of the post office. From this stop, walk west along Lugonia Avenue, then turn right onto West Park Avenue; the post office will be on your left. Route 8 typically runs every 30 minutes during peak weekdays (6:00 AM – 9:00 AM and 3:00 PM – 6:00 PM) and hourly during off-peak times and on Saturdays. Another option is OmniTrans Route 19, which runs along Redlands Boulevard. A stop near Redlands Boulevard and Alabama Street is about 0.4 miles (a 7-minute walk) south of the facility. From there, walk north on Alabama Street, then turn left onto West Park Avenue. Single bus fares are currently $1.75, with a day pass available for $4.00, which can be purchased onboard with exact cash or using the Token Transit app. Both routes utilize ADA-accessible buses equipped with ramps and securement areas for wheelchairs and mobility devices. While Redlands has a Metrolink station in downtown, it is approximately 2.5 miles away, making a bus transfer or a rideshare service necessary from the train station.
Follow these simple steps to apply for your passport at the LUGONIA POST OFFICE’s office at 1275 WEST PARK AVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into LUGONIA POST OFFICE (1275 WEST PARK AVE) 9:30-11:30, 12:30-15:30. We recommend arriving before closing. Call ahead at 9097938075.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
Your visit to Lugonia Post Office begins as you approach the buildingās west-facing facade, characterized by its practical mid-century modern design with a light beige brick exterior and a contrasting dark green awning over the main entrance. You will enter through the prominent set of double glass doors, leading directly into the public lobby. Upon entering, the passport services counter is typically located to your immediate right, identifiable by clear signage and often situated near window numbers 2 and 3. There is a designated, compact waiting area with several chairs directly in front of these windows, designed for efficiency. A typical passport appointment at this facility is meticulously scheduled for approximately 18-22 minutes, allowing sufficient time for document verification, oath administration, and payment processing without undue rush. The lobby maintains a straightforward, linear layout, guiding visitors efficiently from the entrance to the service counters. For those requiring accessibility accommodations, the main entrance is equipped with power-assisted doors, and the service counters are designed to be at a universally accessible height. Restroom facilities, also wheelchair accessible, are located towards the rear of the lobby, past the row of P.O. boxes. The staff here are known for their focused and professional demeanor, ensuring a streamlined experience from arrival through departure.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at LUGONIA POST OFFICE versus using our expedited service.
While LUGONIA POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. LUGONIA POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The REDLANDS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from REDLANDS residents about visiting the City Clerk for passport services
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