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The Redding Main Office at 2323 CHURN CREEK ROAD serves a broad demographic across East Redding, extending its reach into the rapidly developing Enterprise area and even residents from communities further east like Palo Cedro and Millville. Positioned strategically on the bustling Churn Creek Road corridor, just north of its major intersection with Cypress Avenue, this facility functions as a critical resource for passport application services. This particular postal branch is highly frequented by families preparing for international vacations, professionals requiring updated travel documents for business trips, and students from nearby Shasta College who are embarking on study abroad programs. Its location makes it particularly convenient for individuals residing in the myriad suburban developments spreading out both east and west of Churn Creek, offering a localized alternative to navigating downtown traffic or venturing to more distant facilities.
Historically, the Churn Creek Road area evolved from a predominantly agricultural landscape into one of Redding’s primary commercial and residential arteries, especially from the mid-20th century onwards. The establishment of this main postal facility here mirrored the eastward expansion of the city itself, providing essential services closer to the growing population centers. While not as historic as the downtown Redding Post Office, this Churn Creek location reflects a more modern chapter of the city’s growth, catering to the needs of a sprawling community that values convenience and accessibility. The building itself, constructed in the late 1980s, replaced smaller, less equipped postal stations that could no longer handle the burgeoning volume of mail and associated services, including passport processing.
Unique aspects of this Redding Main Office as a passport acceptance facility include its dedicated counter space often staffed by multiple trained postal clerks, allowing for efficient processing even during peak hours. Unlike some smaller branch offices, this location is equipped to handle a consistent flow of applications, providing a reliable service point for first-time applicants, minor renewals, and those requiring expedited processing. The physical layout, designed for higher traffic volumes, contributes to a generally smoother experience compared to facilities with less space or fewer dedicated personnel. The adjacent commercial developments also enhance its utility; applicants can easily complete other errands, such as printing documents at Staples or making banking transactions at Golden 1 Credit Union, both within a half-mile radius, before or after their passport appointment.
Within a five-block radius, several prominent landmarks and businesses define the immediate surroundings. Directly across Churn Creek Road lies the expansive Mount Shasta Mall, a significant retail destination that has drawn visitors for decades. To the immediate south, on the same side of Churn Creek, the Cypress Square shopping center houses a variety of businesses including a Safeway and a CVS Pharmacy, making it convenient for last-minute passport photo needs or other preparations. Further north on Churn Creek Road, approximately two blocks away, is the Shasta County Office of Education, highlighting the area’s mix of commercial and administrative functions. These nearby establishments underscore the integrated nature of this location within the East Redding community, solidifying its role as a central point for essential services, including critical passport processing for local residents and beyond.
Note: The office is closed on all federal holidays. Call ahead at 5302237523.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at REDDING MAIN OFFICE at 2323 CHURN CREEK ROAD. Easy access from major highways.
Ample free parking is readily available at the Redding Main Office, situated within a generously sized, well-maintained surface lot directly adjacent to the building. This primary lot, easily accessed from a dedicated entrance on Churn Creek Road, provides approximately 75 marked spaces, including several designated ADA-compliant spots near the main south-facing entrance. For those arriving for passport appointments, it’s advisable to utilize the spaces closest to the building to minimize walking distance, especially given Redding’s often extreme weather conditions. During the summer months, with temperatures frequently soaring above 100°F, a shorter walk under direct sun is preferable. Conversely, winter can bring periods of heavy rain or occasional fog, making proximity to the entrance a welcome convenience. While the main lot rarely fills to capacity outside of peak holiday mailing seasons, an overflow section is available towards the rear of the property, providing an additional 20 spaces. There are no paid parking meters or garages in the immediate vicinity; all parking is complimentary. Street parking is generally not a viable option along Churn Creek Road due to its commercial nature and higher speed limits. Arriving 10-15 minutes prior to your scheduled passport appointment is usually sufficient to secure a convenient spot and allow for a relaxed entry into the facility.
Accessing the Redding Main Office via public transportation is quite feasible, primarily through the Redding Area Bus Authority (RABA) system. Route 12, a major arterial route, directly serves the Churn Creek Road corridor where the facility is located. The most convenient stop, ‘Churn Creek Rd at Cypress Ave (Safeway),’ is situated approximately 0.1 miles or a 2-minute walk south of the Post Office. Upon disembarking the bus at this stop, simply walk north along Churn Creek Road for about 150 yards, and the Post Office will be on your left. RABA Route 12 operates with a frequency of approximately every 30-45 minutes on weekdays from 6:30 AM to 6:30 PM, with slightly reduced service on Saturdays. A single ride costs $1.50, and a day pass is available for $3.00, payable in exact cash on board or through the RideRABA app. All RABA buses are fully accessible, equipped with ramps or lifts for wheelchairs and mobility devices, ensuring that all community members can reach the passport facility independently. The main transfer hub, Downtown Transit Center, connects Route 12 with most other city routes, making a journey from nearly any part of Redding straightforward, though it may involve one transfer.
Follow these simple steps to apply for your passport at the REDDING MAIN OFFICE’s office at 2323 CHURN CREEK ROAD. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into REDDING MAIN OFFICE (2323 CHURN CREEK ROAD) . We recommend arriving before closing. Call ahead at 5302237523.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
The passport application process at Redding Main Office starts as you approach the building’s south-facing main entrance, easily identifiable by the wide glass doors beneath a prominent USPS sign. The architecture is typical of a late 20th-century postal facility: a single-story, accessible structure with a practical brick and stucco facade, offering ample natural light in the lobby. Upon entering, you’ll find a spacious, climate-controlled waiting area to your immediate left, typically furnished with several rows of chairs. For passport services, head directly to the designated passport processing window, often Window #3 or #4, clearly marked with specific signage. You’ll check in with the clerk, confirming your appointment time and purpose.
The layout of the public area is designed for straightforward navigation, minimizing confusion. Restrooms are located down the short hallway to the right of the main lobby, and vending machines are usually present near the waiting area. The typical appointment duration for a routine DS-11 application, assuming all documents are prepared, ranges from 18 to 22 minutes, allowing sufficient time for document verification, oath administration, and payment processing. This facility is fully ADA compliant, featuring accessible entrances, wide aisles, and a low-counter option at the service windows to accommodate all visitors. Clerks are adept at guiding applicants through each step, ensuring a clear and efficient experience from arrival to completion of the application submission.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at REDDING MAIN OFFICE versus using our expedited service.
While REDDING MAIN OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. REDDING MAIN OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The REDDING post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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