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Paul Biane Library Passport Services

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RANCHO CUCAMONGA passport office
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Paul Biane Library – Passport Acceptance Facility

PAUL BIANE LIBRARY – Quick Facts

  • The Paul Biane Library, part of the Victoria Gardens Cultural Center, is open Monday-Thursday 10 AM to 8 PM, Friday-Saturday 10 AM to 5 PM.
  • This facility is located at 12505 Cultural Center Drive, Rancho Cucamonga, CA, adjacent to City Hall and the Lewis Family Playhouse.
  • Complimentary parking is available in the multi-level parking structure directly west of the library, with easy pedestrian access.
  • Passport services are available by appointment only; walk-ins are generally not accommodated.
  • On-site passport photo services are provided for a $15 fee, ensuring compliance with federal guidelines.
  • Acceptance agents can process new passport applications (DS-11), renewals (DS-82), and assist with expedited service requests.
  • All necessary forms, including the DS-11, should be completed but unsigned prior to your scheduled visit.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At PAUL BIANE LIBRARY

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • RANCHO CUCAMONGA, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • RANCHO CUCAMONGA, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • RANCHO CUCAMONGA, CA

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PAUL BIANE LIBRARY Passport Services: Hours, Location & What to Expect

Centrally located in Rancho Cucamonga, the Paul Biane Library stands as a cornerstone of the Victoria Gardens Cultural Center complex, serving as a dynamic resource for the community and a designated passport acceptance facility. Situated precisely at 12505 Cultural Center Drive, immediately adjacent to the Lewis Family Playhouse and the Rancho Cucamonga City Hall, the library is an integral part of the vibrant Victoria Gardens district, a thoughtfully designed urban village characterized by its pedestrian-friendly boulevards and a diverse array of retail, dining, and cultural attractions. This strategic positioning makes it exceptionally accessible to residents not only from the immediate Victoria Gardens area but also from the surrounding neighborhoods such as Etiwanda, Day Creek, and Deer Creek, all within a 1.5 to 3-mile radius.

The library’s architecture is a striking contemporary design, featuring expansive glass facades and a welcoming, open interior that perfectly complements the modern aesthetic of the Victoria Gardens lifestyle center. Its unique design elements, including a distinctive clock tower and a central plaza shared with the playhouse, create a welcoming atmosphere that encourages community engagement beyond traditional library functions. For those living in the rapidly developing north side of Rancho Cucamonga, particularly along the Foothill Boulevard corridor extending west towards Haven Avenue and east towards Day Creek Boulevard, the Paul Biane Library represents the closest and most comprehensive passport service provider within the immediate vicinity.

The demographic utilizing the Paul Biane Library for passport services is notably diverse, reflecting Rancho Cucamonga’s evolving population. We regularly assist young families preparing for international vacations, often requiring passports for infants and toddlers. College students from nearby Chaffey College (approximately 2.5 miles south via Haven Avenue) frequently visit for their first adult passports or renewals for study abroad programs. Professionals residing in the newer housing developments north of Baseline Road, particularly those working for international companies, rely on the library for expedited passport services. Furthermore, a significant number of retirees and senior citizens from communities like Leisure Crest and Del Webb’s at Rancho Cucamonga utilize the facility, appreciating its ease of access and the knowledgeable, patient staff who guide them through the application process for cruises or overseas family visits.

The library’s presence within the Victoria Gardens Cultural Center, a project conceived in the early 2000s to create a true ‘civic heart’ for Rancho Cucamonga, imbues it with a distinct local historical context. Prior to the center’s completion in 2006, passport services were often scattered or required significant travel to neighboring cities. The establishment of the Paul Biane Library as an acceptance facility brought crucial federal services closer to home, greatly simplifying the process for local residents. The library itself is named after Paul Biane, a long-serving County Supervisor who was instrumental in the region’s development, further grounding the facility in local civic history.

Specific landmarks within a five-block radius underscore the library’s central location. Directly across the shared plaza is the Lewis Family Playhouse, a state-of-the-art performing arts venue, which shares visitor parking. Just a two-minute walk southwest, beyond City Hall, lies the main entrance to the Victoria Gardens shopping district, offering numerous dining and retail options for pre- or post-appointment convenience. To the immediate east, across Civic Center Drive, stands the Rancho Cucamonga City Hall, an imposing municipal building. A short stroll north on Cultural Center Drive leads to Central Park, a sprawling recreational area with walking trails and athletic fields, offering a tranquil escape. This concentration of civic, cultural, and commercial amenities around the Paul Biane Library makes it a highly recognizable and convenient destination for passport applicants.

2006
Building Established
1616
Years as Facility
115115
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at PAUL BIANE LIBRARY at 12505 CULTURAL CENTER DRIVE. Easy access from major highways.

🅿️ Parking Info

Finding convenient parking at the Paul Biane Library is straightforward, as it’s part of the larger Victoria Gardens Cultural Center complex. The primary parking option is the free, multi-level parking structure located immediately west of the library, accessible directly from Cultural Center Drive. This structure boasts over 500 spaces, offering ample room even during peak hours, and provides direct, covered access to the library’s main entrance via a short pedestrian walkway, approximately 50 feet. For those with passport appointments, we recommend parking on Level 1 or 2 for the quickest entry. Additionally, a surface lot with approximately 150 spaces is available directly south of the library, also off Cultural Center Drive, which is typically less utilized and can be a good option for a quick visit. All parking within the Cultural Center complex is complimentary, with no time restrictions for library patrons. During major events at the Lewis Family Playhouse or peak holiday shopping seasons at Victoria Gardens (especially November-December), these lots can become busier, so arriving 15-20 minutes prior to your appointment is advisable. During summer months, be mindful of the intense Inland Empire heat; shaded spots in the parking structure are highly sought after. Winter mornings can sometimes bring a light frost, but rarely ice, to exposed surfaces.

🚌 Public Transit

The Paul Biane Library is well-served by Omnitrans, providing accessible public transit options for passport applicants. The most direct routes are Omnitrans Bus Route 66 and Route 83. Route 66, which runs along Foothill Boulevard, has a stop at the intersection of Foothill Boulevard and Cultural Center Drive, approximately 0.4 miles (a 7-minute walk) south of the library. From this stop, simply walk north on Cultural Center Drive directly to the Victoria Gardens Cultural Center entrance. Route 83, serving Base Line Road, offers a stop at Base Line Road and Cultural Center Drive, about 0.8 miles (a 15-minute walk) north of the library, requiring a southbound walk on Cultural Center Drive. Both routes operate with a frequency of every 30 minutes during weekdays and hourly on weekends, from approximately 6:00 AM to 9:00 PM. A single adult fare costs $1.75, and a Day Pass is available for $5.00, allowing unlimited rides across the Omnitrans network. All Omnitrans buses are equipped with wheelchair ramps and designated seating for passengers with disabilities, ensuring full accessibility. Planning your trip using the Omnitrans mobile app or Google Maps transit feature is recommended to confirm real-time schedules and reduce wait times, particularly if connecting from other parts of Rancho Cucamonga or neighboring cities like Ontario or Fontana.

How to Apply for a Passport at PAUL BIANE LIBRARY

Follow these simple steps to apply for your passport at the PAUL BIANE LIBRARY’s office at 12505 CULTURAL CENTER DRIVE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into PAUL BIANE LIBRARY (12505 CULTURAL CENTER DRIVE) . We recommend arriving before closing. Call ahead at to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at PAUL BIANE LIBRARY

The passport application process at Paul Biane Library starts promptly at your scheduled appointment time, ensuring a streamlined experience. Upon entering the library through its main, west-facing entrance, which features large, arched windows and automatic sliding doors, you’ll immediately notice the spacious, well-lit atrium. Proceed directly to the Information Desk, located centrally on the ground floor, just to the left of the main circulation area. This desk is clearly marked with a prominent ‘Passport Services’ sign. Our dedicated passport agents will greet you, confirm your appointment, and direct you to one of the two designated passport processing stations, usually located in a quiet, semi-private alcove near the adult fiction section to the south.

The layout of the facility is designed for visitor comfort and efficiency. You’ll find comfortable seating nearby if there’s a brief wait. The passport stations themselves are equipped with all necessary materials. A typical passport application appointment here averages between 18-22 minutes, depending on the complexity of your application and whether you require photo services. Our staff are highly proficient in reviewing all required documents, ensuring every detail is correct before submission. The library is fully accessible, featuring wide aisles, automatic door openers, and a spacious elevator connecting all levels, should you need to access other library resources before or after your passport appointment. Restrooms are conveniently located on both the ground and upper levels, all compliant with ADA standards, providing a comfortable and accommodating environment for all visitors.

RANCHO CUCAMONGA Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at PAUL BIANE LIBRARY versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at PAUL BIANE LIBRARY 12-13 weeks No travel urgency
Expedited at PAUL BIANE LIBRARY (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At PAUL BIANE LIBRARY

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While PAUL BIANE LIBRARY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What RANCHO CUCAMONGA Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. PAUL BIANE LIBRARY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. RANCHO CUCAMONGA, CA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. RANCHO CUCAMONGA, CA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The RANCHO CUCAMONGA post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. RANCHO CUCAMONGA, CA

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People Also Ask About PAUL BIANE LIBRARY

Local questions from RANCHO CUCAMONGA residents about visiting the City Clerk for passport services

Yes, the Paul Biane Library offers convenient passport photo services right here at the facility. Our trained staff can take your compliant 2×2 inch passport photo during your scheduled application appointment, or even as a separate walk-in service if time permits. The cost for passport photos is $15 per person, payable at the time of service. This ensures your photo meets all U.S. Department of State requirements for size, background, and facial expression, eliminating potential delays in your application processing. We highly recommend utilizing our on-site service to guarantee compliance and save you an extra trip to a separate photo studio.

After your application has been processed and mailed from the Paul Biane Library, you can track its status online through the U.S. Department of State’s official website. You’ll need the last name, date of birth, and the last four digits of your Social Security Number to access the tracking portal. Typically, it takes about 7-10 business days after your library appointment for the application to appear in the system, as it needs to be physically received and entered by the National Passport Information Center. While our staff can help ensure your forms are correctly filled out, the tracking process is handled directly by the State Department. You can also opt-in for email updates when your application status changes.

Absolutely, appointments are mandatory for all passport applicants at the Paul Biane Library, including minors. For children under 16, both parents or legal guardians must be present with their valid government-issued identification and the child’s proof of U.S. citizenship. If one parent cannot be present, a notarized Statement of Consent (Form DS-3053) is required from the absent parent, along with a copy of their ID. For minors aged 16 or 17, only one parent is required to appear with the minor, or the minor can apply alone if they have their own valid ID and can demonstrate parental awareness. We strongly advise confirming all requirements on the State Department website before your visit to ensure a smooth appointment.

Unfortunately, walk-in services for passport applications are generally not accommodated at the Paul Biane Library. To ensure efficient service and minimize wait times for all applicants, we operate strictly by appointment only. We encourage all prospective applicants to schedule their visit in advance using our online scheduling system, which can be accessed through the Rancho Cucamonga Library website or by calling our information desk at (909) 477-2720 during business hours. While we may occasionally have last-minute cancellations, it’s not a reliable method to secure a slot. Showing up without a confirmed appointment will likely result in being turned away, as our agents are typically booked solid throughout the day.

If your child needs a passport, the Paul Biane Library is fully equipped to assist you, though there are specific requirements to note for minors. For children under 16, both parents must attend the appointment, bringing their valid government-issued photo IDs, the child’s proof of U.S. citizenship (like an original birth certificate), and a completed but unsigned DS-11 form. If one parent is unavailable, a notarized consent form (DS-3053) with a copy of their ID is essential. For 16 and 17-year-olds, only one parent is required, or the minor can apply alone if they have their own ID and parental consent can be proven. Our passport acceptance agents are experts in these particular requirements and will guide you through each step to ensure a successful application for your child.

Frequently Asked Questions

The passport office is located at 12505 CULTURAL CENTER DRIVE, RANCHO CUCAMONGA, CA 91739. Get directions

Hours are . Call ahead at to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “PAUL BIANE LIBRARY” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Finding convenient parking at the Paul Biane Library is straightforward, as it’s part of the larger Victoria Gardens Cultural Center complex. The primary parking option is the free, multi-level parking structure located immediately west of the library, accessible directly from Cultural Center Drive. This structure boasts over 500 spaces, offering ample room even during peak hours, and provides direct, covered access to the library’s main entrance via a short pedestrian walkway, approximately 50 feet. For those with passport appointments, we recommend parking on Level 1 or 2 for the quickest entry. Additionally, a surface lot with approximately 150 spaces is available directly south of the library, also off Cultural Center Drive, which is typically less utilized and can be a good option for a quick visit. All parking within the Cultural Center complex is complimentary, with no time restrictions for library patrons. During major events at the Lewis Family Playhouse or peak holiday shopping seasons at Victoria Gardens (especially November-December), these lots can become busier, so arriving 15-20 minutes prior to your appointment is advisable. During summer months, be mindful of the intense Inland Empire heat; shaded spots in the parking structure are highly sought after. Winter mornings can sometimes bring a light frost, but rarely ice, to exposed surfaces.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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