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Butte County Elections Office – Passport Acceptance Facility

BUTTE COUNTY ELECTIONS OFFICE – Quick Facts

  • The Butte County Elections Office at 155 Nelson Ave offers passport acceptance services Monday through Friday from 8:30 AM to 3:30 PM, by appointment only.
  • Located within the Butte County administrative complex, it’s easily accessible just off Olive Highway, a major arterial in Oroville.
  • Ample free surface parking is available directly in front of the building, providing convenient access for all visitors to the facility.
  • Appointments are strictly required for all passport services to ensure dedicated attention and efficient processing for each applicant.
  • Passport photo services are not available on-site; applicants must bring two compliant, recent passport photographs with them.
  • Fees for the U.S. Department of State must be paid by check or money order, while the separate $35 acceptance fee can be paid by debit/credit card or check.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At BUTTE COUNTY ELECTIONS OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • OROVILLE, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • OROVILLE, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • OROVILLE, CA

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BUTTE COUNTY ELECTIONS OFFICE Passport Services: Hours, Location & What to Expect

The Butte County Elections Office facility in Oroville provides a crucial service point for residents seeking new U.S. passports, operating from its well-established location at 155 Nelson Avenue. This particular office, situated within the broader Butte County administrative complex, offers a distinct, localized experience for passport applicants from Oroville and the wider surrounding areas. The facility itself is found in a somewhat specialized district, bordered by Nelson Avenue to the east and the Oroville Municipal Airport to the west, creating an environment that balances public service access with the functional demands of county operations and light industrial presence. Its strategic positioning means it’s conveniently accessible from major arteries like Olive Highway (Highway 162), which connects directly to Downtown Oroville, approximately 3.5 miles to the southwest, and extends eastward towards Kelly Ridge and beyond. This allows for a relatively straightforward journey for individuals traveling from varied parts of the county, whether from the more suburban enclaves along Oro Dam Boulevard, the agricultural communities stretching towards Palermo and Richvale, or even students attending Butte College, situated about 10 miles northwest, who might be planning international educational trips or post-graduation adventures.

The Butte County Elections Office serves a diverse demographic. Beyond the general citizenry of Oroville, it sees a significant number of passport applicants from the rural, unincorporated areas of Butte County, where direct access to such services is often limited. This includes families from communities like Thermalito, South Oroville, and even individuals from the southern fringes of Chico who find Oroville a less congested, more manageable alternative to the busier Chico passport acceptance facilities. Retirees from the various senior living communities scattered throughout Oroville, often preparing for international cruises or family visits abroad, frequently utilize this office, appreciating its quiet efficiency. Agricultural workers and business professionals alike, who may require passports for seasonal travel or international commerce, also form a substantial portion of the applicant base. The facility’s role extends beyond just the immediate city limits, truly functioning as a regional resource for passport procurement in the southern Butte County region.

Historically, the establishment of this office at 155 Nelson Avenue reflects the county’s commitment to centralizing administrative functions for easier public access. While the building itself, constructed in 1968, has primarily housed election-related services and other county departments for decades, its function as a passport acceptance facility is a more recent addition, reflecting the increasing demand for federal services at the local level. This integration into an existing county office speaks to efficiency, leveraging established infrastructure and personnel. Unlike a dedicated passport agency, the Butte County Elections Office retains its primary identity, yet adeptly manages its dual role, ensuring that passport services are delivered with the same civic diligence as electoral processes. This unique operational model means visitors experience a governmental environment distinct from a post office or university, characterized by a specific focus on administrative accuracy and public record integrity.

Several micro-local details further define the experience at this facility. Just beyond the county complex, approximately 0.8 miles east along Olive Highway, you’ll find the expansive Oroville Hospital, a major healthcare provider in the region. To the north, within a block or two, lie various county maintenance and administrative depots, reinforcing the governmental character of the immediate area. The facility’s proximity to the Feather River, roughly 1.5 miles to the west, where recreational spots like the Feather River Parkway offer scenic views and outdoor activities, means that while the office itself is in a functional zone, natural beauty is not far removed. This geographic context helps frame the office not just as a transactional point, but as a part of Oroville’s broader community fabric. The relative quietude of the Nelson Avenue location, compared to the bustling commercial corridors of Oroville or Chico, is often cited by applicants as a significant advantage, providing a more focused and less stressful environment for completing the passport application process.

The office’s operational rhythm is shaped by the election cycle; however, passport services maintain a consistent schedule, carefully managed to avoid peak election-related disruptions. This forward-thinking scheduling ensures that residents consistently have access to passport services throughout the year. The staff, being county employees, are particularly knowledgeable about state and federal documentation requirements, offering a level of guidance that is both precise and genuinely helpful for navigating the often-complex application forms. The facility’s commitment to providing this federal service locally underscores its dedication to the convenience and well-being of Butte County’s residents, minimizing the need for lengthy travel to larger metropolitan areas for essential documentation. The blend of local governmental efficiency and a focus on federal service delivery makes the Butte County Elections Office a reliable and approachable option for passport applicants in Northern California.

1968
Building Established
1616
Years as Facility
7070
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 5305523400.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at BUTTE COUNTY ELECTIONS OFFICE at 155 NELSON AVE. Easy access from major highways.

🅿️ Parking Info

Parking at the Butte County Elections Office at 155 Nelson Avenue in Oroville is notably convenient and entirely free, a distinct advantage over more urban facilities. Directly in front of the building, a large, well-maintained asphalt parking lot offers approximately 65 designated spaces for public use. This generous on-site parking ensures that you won’t need to search for street parking or pay exorbitant garage fees, which is a common stressor elsewhere. For those with appointments, arriving 10-15 minutes early is recommended, primarily to allow for comfortable navigation of the county complex rather than a scramble for spaces. The lot features several clearly marked accessible parking spots directly adjacent to the main entrance ramp. Overflow parking, though rarely needed, is available a short 0.1-mile walk east towards the main county administration building on Grand Avenue. During Oroville’s hot summer months, especially from June to September when temperatures can exceed 100 degrees Fahrenheit, parking closer to the entrance is advisable for comfort. Conversely, while winter snowfall is rare, occasional heavy rains can occur, making the short, paved walk from your car to the entrance appreciated. There are no metered spots or time restrictions in the immediate vicinity, providing a hassle-free parking experience for your passport appointment.

🚌 Public Transit

Accessing the Butte County Elections Office via public transit requires utilizing Butte Regional Transit services, as Oroville does not have a light rail or subway system. The most direct route from downtown Oroville or other major points involves Butte Regional Transit’s Route 20 (Oroville Circulator) or Route 24 (Oroville to Chico connector). While there isn’t a bus stop directly at 155 Nelson Avenue, the closest and most practical stop is located at the intersection of Olive Highway and Nelson Avenue, approximately 0.4 miles (a 7-minute walk) from the elections office. Bus service on these routes typically operates Monday through Friday, with Route 20 running every 45-60 minutes during peak hours, and Route 24 on a similar schedule. A single adult fare costs $1.50, with a day pass available for $4.00, payable in exact cash on board. From the Olive Highway & Nelson Avenue stop, walk south on Nelson Avenue for about two blocks, and the Elections Office will be on your right within the county complex. All Butte Regional Transit buses are equipped with wheelchair ramps or lifts, ensuring full accessibility for passengers with mobility challenges, making public transit a viable option for those who prefer not to drive.

How to Apply for a Passport at BUTTE COUNTY ELECTIONS OFFICE

Follow these simple steps to apply for your passport at the BUTTE COUNTY ELECTIONS OFFICE’s office at 155 NELSON AVE. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into BUTTE COUNTY ELECTIONS OFFICE (155 NELSON AVE) . We recommend arriving before closing. Call ahead at 5305523400.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at BUTTE COUNTY ELECTIONS OFFICE

The experience at Butte County Elections Office for passport services is characterized by a structured, efficient process within a functional county administrative setting. Upon approaching the building at 155 Nelson Avenue, you’ll notice a single-story, beige stucco and brick structure, typical of mid-20th-century government architecture, featuring a clearly marked main entrance on the north side. This entrance is accessed via a short, gently sloping ramp leading to a set of double glass doors, ensuring accessibility for all visitors. Inside, the reception area is straightforward; a main counter is immediately visible to your right. For passport services, you will check in at the general reception desk, where staff will direct you to the dedicated passport acceptance window, typically window #3 or #4, situated slightly further down the main hall on the left. The waiting area is modest but comfortable, furnished with several rows of chairs. Expect your actual appointment to last approximately 18-22 minutes, assuming all documents are in order and photos are compliant. The layout is designed for privacy during the application review, with semi-private cubicles or a dedicated, quieter section ensuring confidentiality. The facility is fully ADA compliant, including accessible restrooms and wide hallways, accommodating wheelchairs and mobility aids with ease.

OROVILLE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at BUTTE COUNTY ELECTIONS OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at BUTTE COUNTY ELECTIONS OFFICE 12-13 weeks No travel urgency
Expedited at BUTTE COUNTY ELECTIONS OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At BUTTE COUNTY ELECTIONS OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What OROVILLE Residents Are Saying

Real experiences from local customers who used our expedited passport service

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“I needed a passport for a last-minute business trip. BUTTE COUNTY ELECTIONS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. OROVILLE, CA
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Jennifer L. OROVILLE, CA

Other Passport Facilities Near You

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No Other Facilities Found

This is currently the only facility listed in Oroville.

People Also Ask About BUTTE COUNTY ELECTIONS OFFICE

Local questions from OROVILLE residents about visiting the City Clerk for passport services

Yes, appointments are absolutely required for all passport services at the Butte County Elections Office, regardless of the applicant’s age. When applying for a minor (under 16), both parents or legal guardians must generally be present with the child. If only one parent can attend, they must present the second parent’s notarized Statement of Consent (Form DS-3053) along with a copy of that parent’s ID, or sole custody documents. The minor’s original birth certificate and a valid photo ID for each parent are mandatory. Butte County Elections staff on Nelson Avenue are meticulous about these requirements to ensure compliance with federal regulations, so confirm all specifics before your visit to avoid delays for your child’s application.

The Butte County Elections Office has distinct payment guidelines for the two separate fees associated with passport applications. For the U.S. Department of State application fee (which covers the passport book or card itself), only a check or money order is accepted. This payment must be made out directly to the “U.S. Department of State.” Please be aware that cash or credit cards cannot be used for this portion of the fee. For the mandatory $35 acceptance facility fee, which goes to Butte County, you have more flexibility. This fee can be paid with a personal check, money order, or debit/credit card. It’s crucial to have both payment methods prepared before your appointment at 155 Nelson Avenue to streamline the process.

If your child, defined as anyone under 16, needs a passport, the Butte County Elections Office follows strict federal guidelines designed to protect minors. Generally, both parents or legal guardians must be present with the child at the time of application. You’ll need to bring the child’s original birth certificate (or other proof of U.S. citizenship), both parents’ valid government-issued photo identification, and a recent passport photo of the child. If one parent is unavailable, specific documentation, such as a notarized Form DS-3053 (Statement of Consent) from the absent parent or evidence of sole legal custody, is required. The staff at 155 Nelson Avenue are very helpful in clarifying these requirements, so it’s wise to review the State Department’s website or call ahead to ensure you have all necessary paperwork.

Credit cards are accepted at the Butte County Elections Office for one specific portion of your passport application fees: the $35 acceptance facility fee, which is retained by the county. This fee can be conveniently paid using a major credit or debit card, or by check or money order. However, it’s very important to remember that credit cards are *not* accepted for the separate fee due to the U.S. Department of State for the passport book or card itself. For the federal fee, you must provide a personal check or money order. Please plan accordingly when you arrive for your scheduled passport appointment at 155 Nelson Avenue to avoid any payment-related delays.

The Butte County Elections Office provides passport acceptance services by appointment during specific hours throughout the week. Generally, passport appointments are available Monday through Friday from 8:30 AM to 3:30 PM. However, it is always recommended to verify the exact availability when scheduling, as hours can occasionally be subject to change due to county holidays or unforeseen administrative needs. The office at 155 Nelson Avenue prioritizes scheduled appointments to ensure efficient processing and dedicated staff attention. Walking in without a prior appointment is not an option for passport services, so be sure to secure your time slot well in advance through their online system or by phone to guarantee service.

Frequently Asked Questions

The passport office is located at 155 NELSON AVE, OROVILLE, CA 95965. Get directions

Hours are . Call ahead at 5305523400.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “BUTTE COUNTY ELECTIONS OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Butte County Elections Office at 155 Nelson Avenue in Oroville is notably convenient and entirely free, a distinct advantage over more urban facilities. Directly in front of the building, a large, well-maintained asphalt parking lot offers approximately 65 designated spaces for public use. This generous on-site parking ensures that you won’t need to search for street parking or pay exorbitant garage fees, which is a common stressor elsewhere. For those with appointments, arriving 10-15 minutes early is recommended, primarily to allow for comfortable navigation of the county complex rather than a scramble for spaces. The lot features several clearly marked accessible parking spots directly adjacent to the main entrance ramp. Overflow parking, though rarely needed, is available a short 0.1-mile walk east towards the main county administration building on Grand Avenue. During Oroville’s hot summer months, especially from June to September when temperatures can exceed 100 degrees Fahrenheit, parking closer to the entrance is advisable for comfort. Conversely, while winter snowfall is rare, occasional heavy rains can occur, making the short, paved walk from your car to the entrance appreciated. There are no metered spots or time restrictions in the immediate vicinity, providing a hassle-free parking experience for your passport appointment.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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