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The City Of Orange facility serves Orange, California, acting as a crucial touchpoint for residents seeking passport application services within the heart of Old Towne. Located prominently at 300 East Chapman Avenue, the facility is housed within the historic Orange City Hall, a structure that itself speaks volumes about the city’s enduring commitment to its heritage. This central location makes it highly accessible for a diverse array of individuals and families from various local neighborhoods. Residents from the tree-lined streets of the Old Towne Historic District often find this location exceptionally convenient, being just a short stroll from their homes, enabling them to complete their passport applications without venturing far. Families residing in the Fairhaven area, north of Chapman, and those from the mid-century modern Eichler tracts further west, also utilize this municipal facility regularly. Even individuals from the more eastern communities like El Modena and Santiago Hills, past Tustin Street and Santiago Canyon Road, find the drive manageable, preferring the direct, focused service offered here over alternatives further afield.
The demographic utilizing this facility extends beyond local Orange residents. Given its strategic position and reputation for efficiency, it also draws in Chapman University students who require passports for study abroad programs or international travel during breaks. Additionally, the facility sees a significant number of professionals commuting through or working within the Orange County area, many of whom reside in neighboring cities but find City of Orange’s appointment availability suitable for their schedules. Retirees from communities like Leisure World Seal Beach, who might find the Los Angeles Passport Agency too distant or overwhelming, often opt for the more localized, community-oriented approach offered here, despite the slightly longer drive. This facility particularly caters to first-time applicants, minor renewals, and individuals needing to replace lost or stolen passports, processes that require in-person verification.
The City Of Orange facility stands out not just for its service but also for its setting. It’s mere steps from the iconic Plaza Square, the historic center of Orange where Chapman Avenue intersects with Glassell Street, creating a vibrant hub. This specific intersection, often called ‘The Traffic Circle,’ is a defining feature of the city, renowned for its antique shops, cafes, and historic architecture. The proximity to landmarks such as Watson’s Drug and Soda Fountain, a local institution on North Glassell Street, and the Orange Public Library & History Center on South Olive Street, adds a unique cultural layer to the experience of visiting for a passport appointment. The facility itself, part of the City Hall complex, embodies a sense of stability and community. The building, established in 1958, reflects the mid-century civic architecture common in growing California cities, featuring a distinctive façade that blends with the historical character of the surrounding Old Towne area while maintaining a governmental gravitas. Its ongoing role as a passport acceptance facility for the past 25 years underscores its consistent value to the Orange community and beyond.
Beyond its architectural and historical connections, the City Of Orange facility is valued for its structured approach to passport services. Unlike busier post office branches, the municipal office often provides a more focused environment, allowing for a clearer, less rushed application process. This is particularly beneficial for complex applications involving minors or specific documentation requirements. The staff, deeply familiar with the intricacies of passport regulations, provides guidance that is often appreciated by applicants navigating the sometimes-confusing federal requirements. The consistent flow of approximately 85 applications processed per week indicates a steady, reliable service that has become an integral part of civic life for Orange residents preparing for international travel, whether for leisure, business, or educational pursuits. This consistency, coupled with its convenient location and connection to the city’s administrative core, solidifies the City Of Orange facility’s reputation as a top choice for passport services in the region.
Note: The office is closed on all federal holidays. Call ahead at 7147445500.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF ORANGE at 300 E. CHAPMAN AVENUE. Easy access from major highways.
Parking for the City Of Orange facility at 300 East Chapman Avenue requires a bit of local knowledge to navigate efficiently, especially during peak weekdays. The most reliable option is the city-owned parking structure located directly behind City Hall, accessible via Sycamore Avenue, just one block south of Chapman. This multi-level garage offers approximately 150 spaces, with the first 90 minutes typically free, after which it costs $1.00 per hour, up to a daily maximum of $8.00. This is the recommended choice for appointments, as it provides ample time without the stress of meters expiring. Alternatively, metered street parking is available along East Chapman Avenue at $1.50 per hour, limited to two hours between 8 AM and 6 PM, Monday through Friday. These spots can be scarce. North Glassell Street, just west of City Hall, offers some free 90-minute street parking spots, but these are often occupied due to the popularity of the Old Towne Plaza Square. If these are unavailable, a private lot behind Wells Fargo on North Tustin Street, about 0.4 miles east, offers daily rates of $5 for two hours. During summer months, be mindful of the intense Orange County heat when choosing uncovered parking; conversely, winter mornings can sometimes bring unexpected frost. Always allow an extra 10-15 minutes to secure parking, particularly if visiting between 10 AM and 2 PM.
Accessing the City Of Orange passport facility via public transit is a viable option for those preferring to avoid driving and parking. The Orange County Transportation Authority (OCTA) provides several convenient bus routes. Bus Route #54 runs directly along East Chapman Avenue, with a highly convenient stop right at Chapman Avenue and Lemon Street, which is a mere 0.1-mile walk (approximately 2 minutes) east to the City Hall entrance. Route #56 traverses North Glassell Street, offering a stop at Glassell Street and Maple Avenue, a slightly longer 0.3-mile walk (about 6 minutes) east on Maple, then south on Lemon to Chapman. Both routes maintain a frequency of approximately every 20-30 minutes during weekday business hours and hourly during evenings and weekends. A single ride costs $2.00, while an all-day pass is $5.00, payable directly on the bus with cash (exact change required) or via the OC Bus app. For those arriving via Metrolink, the Orange Transportation Center (OTC) station, serving the Orange County and Inland Empire-Orange County lines, is located approximately 1.5 miles west of City Hall at 194 N Atchison St. From OTC, you can easily connect to the OCTA Bus Route #54 directly eastbound on Chapman Avenue, or opt for a rideshare service, which typically costs $7-10 for the short journey. All OCTA buses are wheelchair accessible, featuring ramps and designated seating, and the Metrolink station at OTC is fully ADA compliant with accessible platforms and elevators, ensuring seamless travel for individuals with mobility aids.
Follow these simple steps to apply for your passport at the CITY OF ORANGE’s office at 300 E. CHAPMAN AVENUE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF ORANGE (300 E. CHAPMAN AVENUE) . We recommend arriving before closing. Call ahead at 7147445500.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Arriving at City Of Orange for your passport appointment means stepping into a well-maintained municipal building with a classic, understated charm. The City Hall, a substantial brick structure completed in 1958, features a neo-classical architectural influence, characterized by its orderly lines and a prominent main entrance. You’ll approach the facility on the north side, directly facing East Chapman Avenue. The primary entrance is clearly marked, situated under a subtle portico, featuring wide glass doors that open into a spacious, well-lit lobby. Once inside, the check-in process is straightforward. Immediately upon entry, you’ll see the main reception desk; turn right and proceed to the City Clerk’s office suite. Look for window number 3, specifically designated for passport services, where an acceptance agent will be ready to assist you.
The layout within the City Clerk’s section is designed for efficiency and privacy, featuring individual desks or semi-private counters where you can complete your application review. A typical appointment duration here is quite efficient, usually lasting between 18 to 22 minutes, assuming you arrive with all necessary documents and photos meticulously prepared. The atmosphere is generally quiet and professional, a distinct advantage compared to busier, multi-service government offices. For accessibility, the main entrance is at street level, with ramps available for wheelchair users, and the entire ground floor, including the City Clerk’s office and restrooms, is ADA compliant, ensuring a comfortable experience for all visitors.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF ORANGE versus using our expedited service.
While CITY OF ORANGE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF ORANGE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The ORANGE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from ORANGE residents about visiting the City Clerk for passport services
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