Ontario Post Office Passport Services

When you visit the Ontario Post Office for your passport application, ensuring you have the correct documentation is paramount for a smooth process. You will need proof of U.S. citizenship, which could be your original birth certificate issued by the state or city, a previous undamaged U.S. passport, or a Certificate of Naturalization. Photocopies are not sufficient for this document. Additionally, you’ll need valid photo identification, such as your current New York State driver’s license or a government-issued ID card. Make sure your ID is current and matches the name on your citizenship evidence. Also, bring a black-ink pen for signing the DS-11 form during your appointment and any supporting documents required for minor applicants, like parental consent forms.

The Ontario Post Office accepts specific payment methods for passport application fees, so it’s wise to come prepared. For the passport application fee itself, payable to the ‘U.S. Department of State,’ you must use a check (personal, certified, cashier’s, or traveler’s) or a money order. Cash and credit cards are not accepted for this portion of the fee. However, the separate execution fee, which is currently $35, payable to the ‘Postmaster’ at the Ontario Post Office, can be paid with a check, money order, or credit/debit card. If you plan to get your passport photos taken on-site, that additional $15 fee can also be paid with cash or card. Having both a checkbook and a credit card handy ensures you can cover all necessary costs without any delays.

If your travel plans are time-sensitive and you need your passport urgently, the Ontario Post Office can certainly facilitate expedited processing for you. When you submit your application here, you’ll need to clearly indicate your request for expedited service on the DS-11 form. This service incurs an additional fee of $60 per application, payable to the U.S. Department of State, on top of the regular application fees. You can also opt for 1-2 day delivery of your completed passport book for another $19.53. While the Ontario Post Office doesn’t handle the actual processing, they will ensure your expedited application is marked correctly and mailed out promptly. For the absolute fastest service, typically requiring proof of immediate travel, you might need to contact the National Passport Information Center or visit a Passport Agency in person, such as the one in Buffalo or New York City, which is typically a much longer drive from Ontario.

Yes, absolutely. To apply for a new passport or renew an eligible passport at the Ontario Post Office, an appointment is required. This ensures that a passport acceptance agent is available to assist you without extensive waiting. You can easily schedule an appointment online through the USPS Retail Customer Appointment Scheduler or by calling the Post Office directly during business hours. While the facility is open for general postal services throughout the day, dedicated passport appointment slots are typically available between 10:00 AM and 3:00 PM on weekdays. Attempting a walk-in for passport services will likely result in being turned away or asked to schedule a future appointment, as agents often have pre-booked schedules. Planning ahead by reserving your spot guarantees a smoother, more efficient experience for everyone.

Yes, it is highly recommended and often required for both parents to apply together for a child’s passport at the Ontario Post Office, particularly if it’s their first passport. Both parents must appear in person with the child (under 16), bringing their valid photo identification and the child’s proof of U.S. citizenship. If only one parent can be present, they must also provide either the second parent’s notarized Statement of Consent (Form DS-3053) or evidence of sole legal custody. This requirement, known as the ‘Two-Parent Consent Law,’ is in place to prevent international child abduction. Having all necessary parties and documents prepared when you arrive at the 2001 Ferguson Drive location will significantly speed up the application process for your minor’s passport.

The passport office is located at 2001 FERGUSON DRIVE, ONTARIO, NY 14519. Get directions

Hours are . Call ahead at 3155248112.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “ONTARIO POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Ontario Post Office is exceptionally convenient, a significant advantage for those needing to handle passport applications. Directly adjacent to the building at 2001 Ferguson Drive, there is a dedicated, free asphalt parking lot offering ample space. This specific lot provides 28 clearly marked parking spots, including two designated accessible spaces, ensuring ease of access for all visitors. For passport appointments, arriving 5-10 minutes early guarantees you’ll find a prime spot directly outside the main entrance, minimizing any pre-appointment stress. There are no hourly parking fees or meters to contend with here, a welcome relief from urban parking challenges. Should the main lot be unexpectedly full during peak times, such as late morning on a Tuesday, overflow parking is typically available along the shoulder of Maplewood Lane, a quiet residential street just 0.1 miles south of Ferguson Drive, offering an additional 8-10 informal spaces. A brisk two-minute walk from Maplewood Lane will bring you directly back to the Post Office entrance. During winter months, typically from December through March, the parking lot is regularly plowed, but applicants should exercise caution as ice patches can form, especially in the early morning. Summer appointments in July and August might mean a warmer vehicle upon return, so consider parking further from the building to find a shadier spot if available.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.