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Operating in Moreno Valley since 1984, the City Of Moreno Valley facility at 14177 Frederick Street has become an indispensable point of contact for residents requiring essential passport services. This municipal location, strategically situated within the burgeoning Towngate neighborhood, is easily accessible from major thoroughfares like the Moreno Valley Freeway (SR-60) and Alessandro Boulevard. Positioned just south of the intersection of Frederick Street and Alessandro Boulevard, this facility caters to a diverse demographic, encompassing families from the established Sunnymead Ranch community preparing for international vacations, college students from nearby Riverside Community Collegeās Moreno Valley Campus seeking study abroad opportunities, and business professionals residing in the newer developments around Rancho Belago requiring expedited travel documents. The City of Moreno Valley, incorporated in 1984, has experienced significant growth over the past four decades, transforming from a largely agricultural area into a vibrant suburban center. This passport acceptance facility reflects that evolution, offering a localized, government-operated resource that mitigates the need for residents to travel to more distant federal or postal facilities in Riverside or San Bernardino. Its presence at this central address directly adjacent to the Moreno Valley City Hall complex underscores the city’s commitment to providing comprehensive civic services to its populace. Many of the applicants are young families with children applying for their first passports, reflecting Moreno Valley’s demographic profile as a family-centric community. Residents from the eastern sectors of Moreno Valley, particularly those near Moreno Beach Drive and Cactus Avenue, find this location particularly convenient due to its proximity to major east-west corridors. For individuals living closer to the western boundaries, such as near Day Street, the direct route along Alessandro Boulevard simplifies travel. The facilityās placement within a civic hub means that applicants can often combine their passport appointment with other municipal tasks, such as visiting the Moreno Valley Public Library, which is directly adjacent to the City Hall complex on the same property, or attending a City Council meeting in the nearby Chambers. The area itself, a blend of municipal buildings, retail centers like the Moreno Valley Mall just two blocks west on Frederick Street, and local businesses, ensures that applicants have various options before or after their visit. The surrounding landscape includes a mix of older, well-established residential areas to the north and newer commercial developments spreading south towards Iris Avenue. This facility also experiences a surge in applications during typical travel planning seasons, particularly in late spring and early summer as families plan summer vacations, and again in late fall as holiday travel commences. Unlike some larger, more impersonal federal centers, the City Of Moreno Valley facility offers a more localized and often less overwhelming experience. Its specific location, directly across from the Kaiser Permanente Moreno Valley Medical Center, means itās a prominent landmark in the area, widely recognized by local residents. The operations here are finely tuned to local needs, offering a focused approach to passport application intake that emphasizes accuracy and efficiency for residents across Moreno Valley, from the Edgemont neighborhood to the far reaches of the city. The commitment to local service delivery remains a cornerstone of its function, making it a critical asset for international travel preparation for tens of thousands of Moreno Valley citizens annually.
Note: The office is closed on all federal holidays. Call ahead at 9514133040.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF MORENO VALLEY at 14177 FREDERICK STREET. Easy access from major highways.
Parking at the City Of Moreno Valley facility on Frederick Street is generally straightforward and relatively convenient. The primary parking option is a dedicated, free surface lot immediately adjacent to the buildingās main entrance on its west side. This lot typically offers between 75 to 85 marked spaces, including several ADA-compliant accessible spots conveniently located near the buildingās accessible pathways. Given the facility’s location within a larger municipal complex, there’s ample overflow parking available. An additional free public parking area is situated directly across Frederick Street to the east, accessible via a signalized intersection, offering another 50-60 spaces. This secondary lot requires a short walk of approximately 0.15 miles (about half a block) to reach the facility’s main entrance. For those arriving during peak business hours, especially Tuesday and Wednesday mornings, the main lot can fill quickly, making the overflow option a good alternative. Street parking is generally not permitted directly on Frederick Street for extended periods, but short-term loading zones are present. During the summer months, temperatures in Moreno Valley can soar above 100Ā°F; therefore, arriving early to secure a shaded spot, if available, or preparing for a brief walk in the heat is advisable. Conversely, during cooler winter months, the walk is quite pleasant. Always allow an extra 10-15 minutes to find and secure parking, especially for appointments between 10:00 AM and 2:00 PM.
Accessing the City Of Moreno Valley passport facility via public transit is a viable option for many residents, primarily through the Riverside Transit Agency (RTA). The most direct routes are RTA Bus Route #11 and Bus Route #19, both of which have convenient stops within a short walking distance. Bus Route #11, traveling along Alessandro Boulevard, stops at the intersection of Frederick Street and Alessandro Boulevard. From this stop, the facility is a brief 0.2-mile walk south on Frederick Street, taking approximately 4-5 minutes. Bus Route #19, which runs along Frederick Street, offers an even closer stop directly in front of the City Hall complex, requiring a walk of less than 0.1 miles to the main entrance. Both routes operate with a frequency of approximately every 30-45 minutes on weekdays during business hours, and slightly less frequently on weekends. A single ride costs $1.75, with day passes available for $4.00, offering unlimited rides across the RTA network. Transfers between routes are included in the fare. All RTA buses are fully equipped with wheelchair ramps and designated seating for passengers with disabilities, ensuring the facility is accessible to all. The buses also feature audible stop announcements and visual displays for passenger convenience. Planning your trip using the RTA mobile app or website is recommended to check real-time schedules and avoid extended wait times.
Follow these simple steps to apply for your passport at the CITY OF MORENO VALLEY’s office at 14177 FREDERICK STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF MORENO VALLEY (14177 FREDERICK STREET) . We recommend arriving before closing. Call ahead at 9514133040.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 ā
Upon entering City Of Moreno Valley at 14177 Frederick Street, visitors will immediately notice the modern, civic-oriented aesthetic of the municipal building. The main entrance is typically located on the building’s west side, directly facing the primary parking lot. As you step inside, you will find a brightly lit, spacious lobby with a central information desk. For passport services, you should proceed to the designated City Clerk’s office, usually located on the first floor to the left of the main entrance, clearly marked with signage. Upon arrival, you will check in at the counter, often requiring you to take a number or simply notify the staff of your appointment. The staff here is well-versed in passport application protocols and maintains a professional yet helpful demeanor. Appointments are meticulously scheduled to minimize wait times, and a typical passport intake process, from check-in to final document verification, generally lasts between 18 to 22 minutes. The layout of the City Clerk’s area is designed for efficiency, with private or semi-private workstations where clerks can review sensitive documents and collect applications. The facility is fully ADA compliant, featuring accessible ramps leading to the entrance, wide doorways, and accessible restrooms. Seating is available in the waiting area should there be a brief delay before your scheduled time. The overall environment is calm and orderly, reflecting the professional standards of a municipal service center, ensuring a straightforward and respectful experience for all applicants.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF MORENO VALLEY versus using our expedited service.
While CITY OF MORENO VALLEY offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF MORENO VALLEY was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MORENO VALLEY post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from MORENO VALLEY residents about visiting the City Clerk for passport services
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