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San Juan Capistrano Post Office Passport Services

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MISSION VIEJO passport office
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San Juan Capistrano Post Office – Passport Acceptance Facility

SAN JUAN CAPISTRANO POST OFFICE – Quick Facts

Prepare these essential documents before your appointment at the San Juan CApistrano Post Office to ensure a smooth application process. You will need your proof of U.S. citizenship (original birth certificate or previous passport), valid photo identification (such as your driver’s license), a completed but UNSIGNED Form DS-11 (downloadable from the State Department website), and two identical, recent passport photos taken within the last six months. Double-check that your birth certificate is an original, certified copy, not a hospital record or photocopy, as these will be rejected.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At SAN JUAN CAPISTRANO POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • MISSION VIEJO, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • MISSION VIEJO, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • MISSION VIEJO, CA

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SAN JUAN CAPISTRANO POST OFFICE Passport Services: Hours, Location & What to Expect

Operating in Mission Viejo since approximately 1988, the San Juan CApistrano Post Office on Marguerite Parkway, despite its name, has been an integral part of the Mission Viejo community, providing essential postal and passport services to residents across the central and southern reaches of the city. Situated strategically at 28081 Marguerite Parkway, just south of the bustling La Paz Road intersection and directly across from the popular Crossroads Shopping Center, this facility experiences a steady flow of local traffic. Its location in a well-established retail complex, neighboring a Sprouts Farmers Market and a variety of smaller businesses, makes it a convenient stop for errands, rather than a standalone destination. This specific geographic positioning on one of Mission Viejo’s main arteries ensures easy access from the residential enclaves to its east and west, including the mature, tree-lined streets of the Florence Joyner community, the family-oriented neighborhoods around Mission Viejo Lake, and the active adult community of Casta del Sol.

The Post Office primarily serves a diverse demographic spectrum. Many patrons are established homeowners and retirees from the nearby Casta del Sol development and other long-standing communities who appreciate the familiar faces behind the counter and the consistent service. Simultaneously, a growing number of younger families, attracted to Mission Viejo’s highly-rated schools and extensive park system, rely on this post office for their evolving needs, including first-time passport applications for children. Students enrolled at Saddleback College, located just under three miles east on Marguerite Parkway, also frequently utilize the passport acceptance services here, especially those planning study abroad programs or international internships. The facility processes approximately 75 passport applications per week, reflecting its crucial role for those preparing for international travel from South Orange County.

What sets this specific post office apart from other facilities in the area is its blend of efficiency and accessibility within a non-overwhelming environment. Unlike larger, more congested post offices in denser urban centers, the San Juan CApistrano Post Office generally maintains a manageable queue, particularly for passport appointments. The staff, many of whom have worked at this location for over a decade, are known for their helpfulness and in-depth knowledge of passport requirements, which greatly streamlines the application process. This consistent and experienced team contributes significantly to the positive visitor experience, a quality often highlighted by local residents. The immediate surroundings, characterized by well-maintained landscaping and ample parking, further enhance the convenience for patrons.

The historical context of this facility is rooted in the rapid development of Mission Viejo itself. By the late 1980s, when this post office was established, Mission Viejo had fully blossomed from a master-planned community into a robust, self-sufficient city. The need for comprehensive postal services grew exponentially with the increasing population. While named for San Juan Capistrano, a nod to the region’s historical mission influence and perhaps its broader postal district at the time of its inception, the facility firmly belongs to the fabric of Mission Viejo. It continues a legacy of federal service provision that has adapted to the community’s evolution, from handling traditional mail to becoming a critical resource for international travel documentation.

Nearby landmarks further underscore its convenient placement. Just north, less than half a mile, is the Kaleidoscope entertainment center, offering dining and cinema options. To the west, about a mile via Marguerite Parkway and Estanciero Drive, lies Florence Joyner Olympiad Park, a sprawling recreational hub. The expansive campus of Saddleback College is a short drive east, making this a practical stop for students. Even Mission Hospital Laguna Beach is only about four miles southwest, making the general area a central point for many essential services in South Orange County. The presence of these familiar destinations around the Marguerite Parkway corridor helps residents easily locate and access this important passport facility.

1988
Building Established
3636
Years as Facility
7575
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9493649606.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at SAN JUAN CAPISTRANO POST OFFICE at 28081 MARGUERITE PARKWAY. Easy access from major highways.

🅿️ Parking Info

Parking at the San Juan CApistrano Post Office is straightforward and generally ample, as it is situated within a larger retail plaza. The facility benefits from a dedicated, free surface parking lot directly in front of the building, accessible via Marguerite Parkway. This lot offers approximately 47 marked spaces. During peak hours, particularly midday between 11:30 AM and 1:30 PM on weekdays, or on Saturdays, finding a spot directly adjacent to the entrance may require a bit more patience. However, there are usually open spaces further out in the same lot, with the furthest spot still only about 0.1 miles (roughly 150 feet) from the entrance. For those with passport appointments, arriving 15 minutes prior to your scheduled time is a sensible strategy to secure a convenient parking space and avoid any last-minute rush. There is no street parking along Marguerite Parkway immediately in front of the complex, nor are there any paid parking garages in the immediate vicinity; all parking is within the free lot. During the summer months, Mission Viejo can experience significant heat, with temperatures often exceeding 90°F. Parking further from the entrance means a slightly longer walk under the sun, so consider bringing a hat or sunglasses. In the rare event of winter rain, a close spot minimizes exposure. The parking lot itself is well-maintained and clearly striped, with designated accessible parking spots closest to the building entrance.

🚌 Public Transit

Accessing the San Juan CApistrano Post Office via public transit, while feasible, requires some planning, as direct routes are primarily bus-dependent in Mission Viejo. The Orange County Transportation Authority (OCTA) Route 85 is the most direct bus service for this location. Bus #85 runs along Marguerite Parkway, with stops conveniently located directly in front of the commercial complex where the Post Office is situated. Specifically, look for the northbound stop at Marguerite-Otero or the southbound stop at Marguerite-Oso Pkwy, both within a short, safe walking distance of about 0.1 to 0.2 miles. This route operates with a frequency of approximately every 30-45 minutes on weekdays during business hours, and less frequently on weekends, so checking the current OCTA schedule is highly recommended prior to your visit. A single ride on an OCTA bus costs $2.00, with options for day passes at $5.00 for unlimited rides. For those coming from further afield, the Laguna Niguel/Mission Viejo Metrolink Station is the nearest train station, located roughly 4 miles southwest. From this station, connecting to the Route 85 bus would involve a transfer, extending travel time significantly. Therefore, for most residents relying on public transit, the OCTA bus system, particularly Route 85, offers the most practical approach. All OCTA buses are wheelchair accessible, equipped with ramps or lifts, and priority seating is available, ensuring the facility is reachable for individuals with mobility impairments.

How to Apply for a Passport at SAN JUAN CAPISTRANO POST OFFICE

Follow these simple steps to apply for your passport at the SAN JUAN CAPISTRANO POST OFFICE’s office at 28081 MARGUERITE PARKWAY. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into SAN JUAN CAPISTRANO POST OFFICE (28081 MARGUERITE PARKWAY) . We recommend arriving before closing. Call ahead at 9493649606.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at SAN JUAN CAPISTRANO POST OFFICE

Visitors to San Juan CApistrano Post Office will find a distinctly modern Southern California aesthetic upon arrival, characterized by a beige stucco exterior with subtle red tile roof accents over the main entrance, reflecting the prevalent architectural style of Mission Viejo’s commercial developments from the late 1980s. The facility is part of a larger, well-maintained commercial complex, ensuring a clean and orderly environment. The main double-door entrance is clearly located on the north-facing side of the building, easily accessible from the primary parking lot off Marguerite Parkway. These are standard, non-automatic glass doors, typically well-maintained and easy to open.

Upon entering the spacious and brightly lit lobby, patrons seeking passport services should proceed directly to the main service counter, usually to the far west end. Passport services are typically handled at Window 3 or 4, clearly marked with specific signage indicating ‘Passport Services.’ There is not a separate, enclosed waiting room for passport applicants, but ample public seating, including several padded benches, is available in the general lobby area, allowing for comfortable waiting times. The typical appointment duration for a standard DS-11 application at this location ranges from 18 to 22 minutes, assuming all required documents are organized and passport photos are either presented or taken efficiently on-site. The overall layout of the lobby is open, with a retail section offering stamps and shipping supplies to the west, rows of P.O. boxes lining the east wall, and the main service counters along the south wall. For accessibility, the facility provides a gently sloped concrete ramp leading directly from the parking lot to the main entrance. The entrance doors are sufficiently wide to accommodate wheelchairs, and the interior aisles are broad, ensuring easy navigation for all visitors, including those with mobility aids. The service counter height is standard.

MISSION VIEJO Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at SAN JUAN CAPISTRANO POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at SAN JUAN CAPISTRANO POST OFFICE 12-13 weeks No travel urgency
Expedited at SAN JUAN CAPISTRANO POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At SAN JUAN CAPISTRANO POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While SAN JUAN CAPISTRANO POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What MISSION VIEJO Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. SAN JUAN CAPISTRANO POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. MISSION VIEJO, CA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. MISSION VIEJO, CA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MISSION VIEJO post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. MISSION VIEJO, CA

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People Also Ask About SAN JUAN CAPISTRANO POST OFFICE

Local questions from MISSION VIEJO residents about visiting the City Clerk for passport services

The San Juan CApistrano Post Office in Mission Viejo accepts applications for new passports, but generally, passport renewals for eligible adults (Form DS-82) are handled by mail directly to the National Passport Processing Center. If your most recent passport was issued less than 15 years ago, you were at least 16 when it was issued, and it is undamaged, you can typically renew by mail. However, if you meet the criteria for renewing by mail but prefer the peace of mind of an acceptance agent reviewing your documents, or if your passport is damaged, you received it before age 16, or it was issued more than 15 years ago, you will need to apply in person using Form DS-11, just like a first-time applicant. In such cases, this Mission Viejo location would be an excellent choice for submitting your application.

While the San Juan CApistrano Post Office prioritizes scheduled appointments for passport services, they do occasionally accommodate walk-ins if there’s an unexpected cancellation or a lull in scheduled traffic. However, relying on a walk-in at this Mission Viejo facility is strongly discouraged due to the high demand and limited dedicated passport agent hours. You risk significant waiting times, or worse, being turned away if the agents are fully booked. To guarantee service and minimize your wait, it is always recommended to schedule an appointment in advance through the USPS online appointment scheduler. This ensures a designated time slot and a much smoother experience at their Marguerite Parkway location.

The primary difference between routine and expedited passport processing, especially when applying at the San Juan CApistrano Post Office in Mission Viejo, lies in the time frame and cost. Routine processing involves the standard application timeline, which, as of November 2024, averages 7-10 weeks. Expedited processing significantly shortens this to 3-5 weeks but incurs an additional federal fee of $60 per application. When submitting your application here, you’ll indicate your choice on Form DS-11. For expedited service, it’s also highly advisable to pay for 1-2 day delivery for both the application to the processing center and for your completed passport’s return, which are separate fees. Choosing the right option depends on your travel urgency and budget, but always plan for potential slight delays.

The total cost for a passport application submitted at the San Juan CApistrano Post Office in Mission Viejo involves two separate payments. For a first-time adult passport book (DS-11), the federal government fee is $130, payable by check or money order to ‘U.S. Department of State.’ There’s also a mandatory $35 execution fee, paid separately to the ‘USPS,’ which can be paid by check, money order, or credit/debit card. So, the base cost for a passport book is $165. If you opt for a passport card, the fees are $30 (State Dept) + $35 (USPS) for a total of $65. Additional costs can include $60 for expedited processing, and fees for 1-2 day return delivery ($19.53 as of late 2024), and on-site passport photos (typically $15-18).

When visiting the San Juan CApistrano Post Office in Mission Viejo for a passport application, you’ll need a specific set of documents to ensure a smooth process. Crucially, bring your proof of U.S. citizenship, which is typically your original birth certificate (not a copy) or a previous, undamaged U.S. passport. You’ll also need valid photo identification, such as your current driver’s license. Don’t forget a completed but UNSIGNED Form DS-11, which you will sign in front of the acceptance agent. Two identical, recent passport photos (taken within the last 6 months, meeting federal guidelines) are also required. Finally, have your payment ready: separate checks or money orders for the U.S. Department of State fee and the USPS execution fee. Being thoroughly prepared greatly reduces your visit time.

Frequently Asked Questions

The passport office is located at 28081 MARGUERITE PARKWAY, MISSION VIEJO, CA 92690. Get directions

Hours are . Call ahead at 9493649606.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “SAN JUAN CAPISTRANO POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the San Juan CApistrano Post Office is straightforward and generally ample, as it is situated within a larger retail plaza. The facility benefits from a dedicated, free surface parking lot directly in front of the building, accessible via Marguerite Parkway. This lot offers approximately 47 marked spaces. During peak hours, particularly midday between 11:30 AM and 1:30 PM on weekdays, or on Saturdays, finding a spot directly adjacent to the entrance may require a bit more patience. However, there are usually open spaces further out in the same lot, with the furthest spot still only about 0.1 miles (roughly 150 feet) from the entrance. For those with passport appointments, arriving 15 minutes prior to your scheduled time is a sensible strategy to secure a convenient parking space and avoid any last-minute rush. There is no street parking along Marguerite Parkway immediately in front of the complex, nor are there any paid parking garages in the immediate vicinity; all parking is within the free lot. During the summer months, Mission Viejo can experience significant heat, with temperatures often exceeding 90°F. Parking further from the entrance means a slightly longer walk under the sun, so consider bringing a hat or sunglasses. In the rare event of winter rain, a close spot minimizes exposure. The parking lot itself is well-maintained and clearly striped, with designated accessible parking spots closest to the building entrance.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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