Millbrae Post Office Passport Services

Yes, for a minor’s passport application (applicants under 16), both parents or legal guardians are typically required to appear in person at the Millbrae Post Office to provide consent and sign the DS-11 form. Each parent must bring their valid government-issued identification, such as a California driver’s license. You will also need the child’s original birth certificate (or other proof of U.S. citizenship) and a recent passport-compliant photo. If only one parent can attend the appointment at 501 Broadway, the non-appearing parent must provide a notarized Statement of Consent (Form DS-3053), along with a photocopy of the front and back of their ID. Planning for both parents to be present at your Millbrae Post Office appointment is the most straightforward approach to avoid delays.

Yes, parking is available, but it requires some planning when visiting the Millbrae Post Office for passport services. Directly on Broadway, you’ll find metered street parking for $1.50 per hour, which can be scarce during peak daytime hours. These spots typically have a two-hour limit, which is usually sufficient for a passport appointment. A more reliable option for longer visits is the Millbrae Downtown Parking Structure on La Cruz Avenue, about two blocks west. This structure offers the first hour free, then charges $1.00 per hour, providing a stress-free solution. While there’s a small USPS lot behind the building accessible from Palm Avenue, it’s often full due to employee and other customer use. We recommend budgeting an extra 15-20 minutes before your appointment to find and secure suitable parking, especially if you prefer the more affordable or longer-term options slightly off Broadway.

Once you’ve submitted your passport application at the Millbrae Post Office, the official tracking process begins with the U.S. Department of State. You can monitor the status of your application online by visiting their official website, passportstatus.state.gov. It generally takes about 7 to 10 business days from your appointment at 501 Broadway for your application to be entered into the system and become trackable. You will need your last name, date of birth, and the last four digits of your Social Security Number to access the status. This online tracker will provide updates on whether your application is ‘In Process,’ ‘Approved,’ or ‘Mailed.’ It’s important to remember that the Millbrae Post Office itself does not have access to real-time tracking information once the application leaves their facility for the passport agency.

Yes, for passport services at the Millbrae Post Office, an appointment is absolutely mandatory. This facility operates on an appointment-only basis for all new passport applications (DS-11 forms) and related services. This system ensures that each applicant receives dedicated attention from a trained acceptance agent and helps manage customer flow effectively. You can conveniently schedule an appointment through the USPS Retail Customer Appointment Scheduler online. Trying to walk in without a pre-booked slot at 501 Broadway for passport processing will unfortunately result in being turned away, as agents’ schedules are tightly managed. We highly recommend scheduling your appointment several weeks in advance, particularly during peak travel seasons, to secure your preferred date and time.

For passport application services at the Millbrae Post Office, walking in without an appointment is generally not advised and will likely not result in service. The facility at 501 Broadway strictly adheres to an appointment-based system for passport acceptance. Acceptance agents have specific time slots allocated for each applicant, ensuring they can thoroughly review documents and answer questions without rushing. Attempting to walk in will usually lead to being informed that an appointment is required, and you will be directed to schedule one online. While you can certainly visit the post office for regular mail services or to inquire about passport processes, submitting your DS-11 form without a pre-scheduled time slot is not possible. Plan ahead and book your appointment to ensure a smooth and successful visit.

The passport office is located at 501 BROADWAY, MILLBRAE, CA 94030. Get directions

Hours are . Call ahead at 6506898199.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “MILLBRAE POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking around the Millbrae Post Office at 501 Broadway requires a bit of strategy, especially during peak hours. Directly on Broadway, metered street parking is available at a rate of $1.50 per hour, enforced Monday through Saturday from 9:00 AM to 6:00 PM, with a typical two-hour limit. These spaces can be challenging to secure, particularly mid-day. For potentially longer stays or easier access, consider the side streets east and west of Broadway. Palm Avenue, located one block west, offers some unmetered 2-hour parking options, usually within a 0.2-mile walk. Similarly, La Cruz Avenue, one block east, has a mix of metered and unmetered spaces, also about 0.2 miles away. The most reliable option for passport appointments, which can sometimes extend beyond an hour, is the Millbrae Downtown Parking Structure on La Cruz Avenue, just 2 blocks west of the Post Office. It offers the first hour free, followed by $1.00 per hour, making it cost-effective for a 30-60 minute visit. This structure is approximately 0.3 miles from the facility. There is a small, often full, USPS-specific lot behind the building, accessible via Palm Avenue, providing about 10-12 spaces; this is rarely available during business hours. When planning your visit, aim to arrive 15-20 minutes early to secure suitable parking. During summer months, be prepared for warmer temperatures during your walk from more distant spots, and in winter, Millbrae occasionally experiences rain, so an umbrella might be useful if parking further out.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.