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Mentone Post Office Passport Services

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Mentone Post Office – Passport Acceptance Facility

MENTONE POST OFFICE – Quick Facts

  • The Mentone Post Office, located at 1842 Mentone Blvd, offers passport acceptance services Monday through Friday from 9:00 AM to 4:30 PM, and on Saturdays from 9:00 AM to 12:00 PM for mailing only.
  • The facility is easily identifiable on Mentone Boulevard, approximately 0.4 miles east of Opal Avenue and 0.2 miles west of Crafton Avenue, within the central Mentone Village area.
  • Convenient free parking is available in an on-site lot directly in front of the building, providing approximately 20 spaces, with additional street parking often found nearby on Mentone Boulevard.
  • Appointments are mandatory for all passport application services; applicants should schedule online via the USPS Retail Customer Appointment Scheduler before visiting.
  • On-site passport photo services are available for a fee of $15, ensuring compliance with federal photo requirements and streamlining the application process.
  • This facility accepts applications for new passport books (DS-11), passport cards, and offers options for routine, expedited, and 1-2 day return delivery services.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At MENTONE POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • MENTONE, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • MENTONE, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • MENTONE, CA

⏰ Traveling in Less Than 4 Weeks?

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MENTONE POST OFFICE Passport Services: Hours, Location & What to Expect

This Mentone passport facility, located at 1842 Mentone Boulevard, serves as a cornerstone for residents in this charming, historically rich community, positioned just east of Redlands in San Bernardino County. The Mentone Post Office isn’t merely a point of transaction; it’s an established fixture within the local landscape, particularly for those residing in the core Mentone Village area, the developments extending towards Lugonia Avenue, and even the more rural-fringe properties north of Highway 38. The facility handles a consistent volume of passport applications, providing crucial access to international travel documentation for a demographic that spans long-time Mentone families, a growing number of young professionals moving to the area for its relative affordability and quieter pace, and retirees who value convenient, local services. Students attending Crafton Hills College, just a few miles west, also frequently utilize this location for their passport needs due to its accessibility. Its strategic placement on Mentone Boulevard, the primary thoroughfare, means it’s easily identifiable and reachable whether you’re coming from the residential streets off Opal Avenue or driving in from the citrus groves bordering Crafton Avenue to the west. This specific stretch of Mentone Boulevard maintains a distinct small-town feel, characterized by locally owned businesses and a strong sense of community, a stark contrast to the bustling commercial corridors found in larger neighboring cities.

The Mentone Post Office operates within a building that, while modernized internally, retains architectural elements hinting at its mid-20th century origins, reflecting the period when Mentone transitioned from a predominantly agricultural hub—famous for its citrus—to a more settled residential community. This particular post office began offering passport services approximately 25 years ago, recognizing the increasing demand from local citizens for a convenient, local application point without the necessity of driving into Redlands or San Bernardino. Before its establishment as a passport acceptance facility, residents faced travel times of 30-45 minutes to larger facilities, an inconvenience that the Mentone Post Office effectively mitigated. The facility is situated within a block of several local landmarks, providing helpful waypoints for first-time visitors. Mentone Elementary School is just three blocks south on Opal Avenue, making the area familiar to many local families. The historic Mentone Library, a branch of the San Bernardino County Library system, is a mere two blocks west on Mentone Boulevard, contributing to the community’s quiet, educational atmosphere. The Mentone Community Church, an active presence since the early 1900s, stands about four blocks east, its steeple a visible marker. These nearby institutions underscore the facility’s integration into the daily rhythms of Mentone life.

Historically, Mentone’s development was heavily influenced by its rich agricultural past, with citrus groves dominating the landscape in the late 19th and early 20th centuries. The need for a centralized postal service grew with the community, and the Mentone Post Office has long served as a focal point for communication and, more recently, for connecting residents to the wider world through international travel. This facility is particularly valued by residents of the Crafton Hills neighborhood, nestled against the foothills to the north, who appreciate not having to descend into the more congested areas for essential government services. Families planning international vacations, individuals requiring passports for work-related travel, and those simply preparing for future opportunities find the localized service invaluable. The staff at this location are known for their detailed guidance, a hallmark of smaller, community-focused post offices. They often assist applicants in navigating the intricacies of required documentation, clarifying forms, and ensuring all steps are meticulously followed, a level of personalized attention that can be harder to find in larger, higher-volume passport centers. This direct, knowledgeable support significantly reduces the stress associated with applying for or renewing a passport, making the Mentone Post Office a preferred choice for many in the region. The consistent availability of on-site passport photo services also streamlines the entire application process, preventing the need for multiple stops. The overall atmosphere here is typically calm and efficient, reflecting Mentone’s unhurried pace, yet the facility remains fully equipped to handle all standard passport application needs, providing a truly comprehensive service to its local and extended community.

1968
Building Established
2525
Years as Facility
4848
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9097940625.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at MENTONE POST OFFICE at 1842 MENTONE BLVD. Easy access from major highways.

🅿️ Parking Info

Parking at the Mentone Post Office is refreshingly straightforward and convenient, a significant advantage for passport applicants. The facility boasts a dedicated, free on-site parking lot directly off Mentone Boulevard, providing approximately 18 to 22 marked spaces. This lot is located immediately in front of the building, making for a very short, direct walk to the main entrance. For those arriving during peak times, such as weekday lunch hours or just before closing, additional street parking is typically available along Mentone Boulevard itself, usually within a block east or west of the post office, also free of charge. Crafton Avenue, running perpendicular a block west, also offers sporadic street parking opportunities, requiring a brisk 2-block walk to the facility. There are no paid parking garages or meters in this immediate vicinity, simplifying the process and eliminating unexpected costs. To ensure a smooth experience for your appointment, it is highly recommended to arrive 10-15 minutes early, allowing ample time to secure a spot in the on-site lot, particularly during the warm summer months when direct sun exposure can make a longer walk less desirable. During winter, while rare, early morning frost or occasional rain showers might make the closest spot even more appealing, so planning ahead is always wise.

🚌 Public Transit

Public transit options to the Mentone Post Office are primarily served by Omnitrans, though service frequency is tailored to this more suburban-rural setting. The most direct route is Omnitrans Bus #8, which operates along Mentone Boulevard. The closest bus stop is conveniently located at the intersection of Mentone Boulevard and Opal Avenue, just one block west of the post office. From this stop, you would simply walk east along Mentone Boulevard for approximately 0.1 miles, and the post office will be on your left. Service on Bus #8 generally runs hourly on weekdays, from approximately 6:00 AM to 7:00 PM, and on a reduced schedule on Saturdays. It is advisable to check the most current Omnitrans schedule for precise timings, especially when planning your visit. A single ride costs $1.75, with a day pass available for $4.00, offering unlimited rides within a 24-hour period. Both cash (exact change required) and the OMNI app are accepted for fares. The Omnitrans buses are fully accessible, equipped with ramps and designated seating areas for passengers with mobility impairments, ensuring an inclusive travel experience to the Mentone Post Office.

How to Apply for a Passport at MENTONE POST OFFICE

Follow these simple steps to apply for your passport at the MENTONE POST OFFICE’s office at 1842 MENTONE BLVD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into MENTONE POST OFFICE (1842 MENTONE BLVD) . We recommend arriving before closing. Call ahead at 9097940625.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at MENTONE POST OFFICE

Walking into Mentone Post Office, applicants will immediately notice the single-story, brick-faced building, characteristic of mid-20th century design, featuring a series of large, practical windows that allow natural light to filter into the main lobby. The primary entrance is located on the north side, featuring a set of double glass doors, directly off the parking lot. Upon entry, you’ll find the main service counter immediately to your left. For passport services, head towards the far end of the counter, typically window number 3 or 4, where a dedicated agent will be available to assist. There isn’t a separate check-in kiosk; instead, applicants are generally served in order of arrival for scheduled appointments or during designated walk-in hours, if available. The layout is straightforward: a spacious waiting area with a few chairs is centrally located, providing ample room even during busier periods. The P.O. boxes are situated further back and to the right, clearly separated from the passport service area, ensuring a degree of privacy and focus for applicants. A typical passport appointment here generally lasts between 18 and 22 minutes, assuming all documents are in order and photos are either pre-arranged or taken promptly on-site. The facility is fully ADA compliant, with a gentle ramp leading up to the main entrance and wide aisles throughout the lobby, making it easily accessible for individuals using wheelchairs or mobility aids.

MENTONE Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at MENTONE POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at MENTONE POST OFFICE 12-13 weeks No travel urgency
Expedited at MENTONE POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At MENTONE POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While MENTONE POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What MENTONE Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. MENTONE POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. MENTONE, CA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. MENTONE, CA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MENTONE post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. MENTONE, CA

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Mentone.

People Also Ask About MENTONE POST OFFICE

Local questions from MENTONE residents about visiting the City Clerk for passport services

At the Mentone Post Office, the primary distinction between routine and expedited passport processing lies in the speed of return and the associated cost. Routine service means your application will be processed by the National Passport Information Center within the standard timeframe, which as of late 2024, generally averages 7-10 weeks. This is the more economical option. Expedited service, on the other hand, prioritizes your application, shortening the processing period significantly to an average of 3-5 weeks for an additional fee of $60 per application. When you apply at the Mentone Post Office, you’ll specify your preference on the DS-11 form, and the acceptance agent will ensure the correct fee structure and mailing procedures are followed, including advising you on express mail options for faster delivery. They’re well-versed in advising Mentone residents on which option best suits their travel timeline and budget, ensuring all required documents are correctly prepared for either service level.

After submitting your passport application at the Mentone Post Office, tracking its progress is a straightforward process managed by the Department of State. You cannot track it directly through the local post office once it has been mailed out. The most reliable method is to visit the official travel.state.gov website and utilize their Online Passport Status System. You’ll need to provide your last name, date of birth, and the last four digits of your Social Security number to access your application’s status. It typically takes 7-10 business days from the date of your Mentone Post Office appointment for your application to appear in the system, as it needs to be physically mailed and then officially entered into the federal database. The system will update as your passport moves through processing, printing, and finally, shipment, providing Mentone applicants with peace of mind regarding their international travel documents.

Yes, absolutely, you can request expedited service when you submit your application at the Mentone Post Office. This facility is fully equipped to handle expedited requests for new passport books and passport cards. To opt for expedited processing, you’ll simply need to mark the appropriate box on your DS-11 application form and be prepared to pay the additional $60 federal expedited fee per application. While the Mentone Post Office can accept your expedited application, the actual faster processing happens at the national passport centers. For even quicker receipt once issued, you can also opt for 1-2 day delivery service for an extra fee, which is highly recommended for time-sensitive travel. Just make sure all your supporting documents, like proof of citizenship and identification, are in perfect order to avoid any delays in the expedited queue. The staff at 1842 Mentone Boulevard are highly skilled at guiding you through these options.

The processing duration for a passport application submitted at the Mentone Post Office varies depending on the service level chosen and current national demand. As of November 2024, routine processing for a passport book or card averages between 7 to 10 weeks from the date your application is received by the Department of State. If you opt for expedited service, that timeframe is significantly reduced to approximately 3 to 5 weeks, albeit for an additional federal fee of $60. It’s important to remember that these timelines do not include the mailing time to and from the processing centers, which can add a few extra days on each end. The postal workers at the Mentone location will ensure your application is correctly packaged and sent, but they cannot control the federal processing times once it leaves their facility. Always check the official travel.state.gov website for the most up-to-date processing estimates before planning your trip.

For your passport application at the Mentone Post Office, it is crucial that your passport photos adhere strictly to federal guidelines to avoid delays. The required size is 2×2 inches (51×51 mm), ensuring your head is between 1 inch and 1 3/8 inches (25 mm and 35 mm) from the bottom of your chin to the top of your head. The photos must be recent, taken within the last six months, in color, and against a plain white or off-white background. No eyeglasses, hats, or uniforms are permitted unless for medical or religious reasons with a signed statement. The Mentone Post Office conveniently offers on-site passport photo services for a fee of $15, guaranteeing your pictures meet all federal specifications. This service eliminates the need to visit an external pharmacy or photo studio, streamlining your application process right here in Mentone.

Frequently Asked Questions

The passport office is located at 1842 MENTONE BLVD, MENTONE, CA 92359. Get directions

Hours are . Call ahead at 9097940625.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “MENTONE POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Mentone Post Office is refreshingly straightforward and convenient, a significant advantage for passport applicants. The facility boasts a dedicated, free on-site parking lot directly off Mentone Boulevard, providing approximately 18 to 22 marked spaces. This lot is located immediately in front of the building, making for a very short, direct walk to the main entrance. For those arriving during peak times, such as weekday lunch hours or just before closing, additional street parking is typically available along Mentone Boulevard itself, usually within a block east or west of the post office, also free of charge. Crafton Avenue, running perpendicular a block west, also offers sporadic street parking opportunities, requiring a brisk 2-block walk to the facility. There are no paid parking garages or meters in this immediate vicinity, simplifying the process and eliminating unexpected costs. To ensure a smooth experience for your appointment, it is highly recommended to arrive 10-15 minutes early, allowing ample time to secure a spot in the on-site lot, particularly during the warm summer months when direct sun exposure can make a longer walk less desirable. During winter, while rare, early morning frost or occasional rain showers might make the closest spot even more appealing, so planning ahead is always wise.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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