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Point Dume Station Passport Services

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Point Dume Station – Passport Acceptance Facility

POINT DUME STATION – Quick Facts

  • The Point Dume Station is located at 29160 Heathercliff Rd, Malibu, CA, within the Point Dume Village shopping center.
  • Passport services are typically available Monday-Friday from 9:30 AM to 3:30 PM, by appointment only.
  • Ample free parking is available in the shared surface lot of Point Dume Village directly fronting the facility, with no time limits restricting appointment duration.
  • A passport book for an adult costs $130 (application fee to Department of State) plus a $35 execution fee (to USPS).
  • Passport photo services are not directly offered on-site; applicants must bring two compliant 2×2 inch photos.
  • Appointments are mandatory for all passport applications, including first-time applicants and renewals processed via DS-11, and can be scheduled online.
  • As of November 2024, routine processing averages 7.2 weeks, with expedited service taking about 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At POINT DUME STATION

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • MALIBU, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • MALIBU, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • MALIBU, CA

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POINT DUME STATION Passport Services: Hours, Location & What to Expect

The Point Dume Station at 29160 HEATHERCLIFF RD in Malibu stands as a crucial administrative anchor for the Point Dume and Malibu Park communities, extending its reach to sections of Zuma Beach residents and the broader western Malibu coastline. Situated distinctly on Heathercliff Road, approximately 0.4 miles inland from the Pacific Coast Highway (PCH) intersection, this facility is more than a simple mailing point; it’s a governmental touchstone in an area known for its unique blend of rural tranquility and high-profile residential enclaves. The building itself is a modest, single-story structure, characteristic of the local commercial architecture that prioritizes functionality and blends subtly with the surrounding low-rise landscape, rather than imposing itself. Its exterior features neutral tones, with ample windows facing the shared parking area, indicating its role in the Point Dume Village retail complex. This strategic placement within a cluster of essential local businesses, including the nearby Pavilions supermarket at 29211 Heathercliff Road and Chase Bank at the same address, ensures its accessibility for daily errands.

The clientele utilizing the Point Dume Station for passport services is notably diverse, reflecting Malibu’s demographic tapestry. It frequently serves affluent homeowners residing in the exclusive cul-de-sacs branching off Heathercliff and Birdview Avenue, who require efficient processing for international travel. Families with children attending local institutions like Webster Elementary School, located just 1.5 miles north on Zumirez Drive, regularly come in for first-time passport applications for minors or renewals. Furthermore, a significant segment includes creative professionals—writers, artists, musicians, and film industry personnel—who often work from home studios overlooking the Pacific and rely on this local facility for their documentation needs, avoiding the longer drive to more congested urban centers. Small business owners operating within the Point Dume Village itself, or the handful of agricultural operations and equestrian centers further up the canyons, also depend on the station’s passport services for business travel or personal vacations.

The unique aspects of this facility largely stem from its geographical context. Unlike high-volume city post offices, the Point Dume Station offers a distinctly personalized and often less hurried experience. The staff frequently recognize repeat customers by name, fostering a community atmosphere that is rarely found in larger governmental service centers. This familiarity contributes to a smoother, more transparent application process for passport applicants. Furthermore, its location at the crossroads of Point Dume Village means applicants can combine their passport appointments with grocery shopping, banking, or picking up a coffee, making efficient use of their time in an area where errands often involve significant driving distances between services. The specific intersection of Heathercliff Road and Dume Drive, just a short walk from the station, serves as a central point for many residents, offering easy pedestrian access to the entire Point Dume Village complex.

The historical context of the Point Dume area underscores the station’s evolution. Point Dume itself was historically agricultural land, gradually developing into a residential area in the mid-20th century. The establishment of facilities like the Point Dume Station mirrored the growth of these communities, providing essential services as Malibu transitioned from a secluded beach town to a recognized city. While the station building itself may not possess centuries of history, its presence reflects the continuous demand for reliable postal and governmental services in a community that values its self-sufficiency and local amenities. Prior to the formal establishment of this station, residents would have had to travel significant distances, likely to the main Malibu Post Office further east on PCH or even into Santa Monica, underscoring the convenience and necessity this facility brought upon its inception. The post office was established to cater to the burgeoning population around Point Dume, a neighborhood that truly started to flourish in the 1960s and 70s as more high-profile individuals and families sought the tranquil, oceanfront lifestyle away from the urban sprawl of Los Angeles. Its enduring presence for decades signifies its fundamental importance to the daily rhythm and international connectivity of the Point Dume residents, offering a consistent point of access to federal services right within their immediate community. The distinct lack of dense commercial development around this specific post office further emphasizes its role as a local anchor rather than a major transit point, serving its immediate, discerning community with dedicated attention.

1978
Building Established
4646
Years as Facility
5555
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 8002758777.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at POINT DUME STATION at 29160 HEATHERCLIFF RD. Easy access from major highways.

🅿️ Parking Info

Parking at the Point Dume Station is remarkably straightforward, benefiting from its integration into the Point Dume Village shopping complex. The facility provides access to a expansive, free surface parking lot directly in front of the building. This lot, shared with the adjacent Pavilions supermarket and other village tenants, boasts an estimated 250-300 spaces, offering ample room even during peak shopping hours. For passport appointments, the most convenient strategy is to aim for a spot within the first three rows directly facing the post office’s western entrance. These spaces typically have a 2-hour limit, which is more than sufficient for any passport transaction. There is no metered street parking directly on Heathercliff Road adjacent to the facility; all parking is within the designated lot. However, if the immediate post office spots are unexpectedly full (a rare occurrence), additional free parking is available throughout the wider Point Dume Village, requiring a short walk of perhaps 0.1 to 0.2 miles from the furthest points of the lot. For those arriving from the beachside of Pacific Coast Highway, a quick turn onto Heathercliff Road leads directly to the village entrance. During summer months, especially July and August, the parking lot can experience higher traffic due to beachgoers and tourists frequenting the shopping center. While this doesn’t usually impact post office access significantly, it’s wise to allocate an extra 5-7 minutes for parking during these periods. The asphalt lot can also get quite warm under the strong Southern California sun, so consider an early morning appointment if sun exposure is a concern.

🚌 Public Transit

Public transit options to the Point Dume Station are notably limited, reflecting Malibu’s primarily car-centric infrastructure. The most viable, albeit somewhat challenging, option involves the Metro Local Line 534, which operates along Pacific Coast Highway (PCH). This bus route runs roughly every 30-45 minutes on weekdays and hourly on weekends. The closest discernible stop to the Point Dume Village is located at the intersection of Pacific Coast Highway and Heathercliff Road. From this stop, reaching the Point Dume Station at 29160 Heathercliff Road necessitates a substantial uphill walk of approximately 0.4 miles (roughly 8-10 minutes) directly up Heathercliff Road. This walk, while scenic, does not have dedicated bus lanes or extensive pedestrian infrastructure beyond sidewalks. A single ride on the Metro bus costs $1.75 with a TAP card or $3.50 for a day pass, payable with exact cash on board. There are no direct metro rail lines or commuter trains serving Malibu. For those with accessibility needs, the Metro Line 534 buses are generally equipped with wheelchair ramps and priority seating. However, the considerable uphill walk from PCH to the facility might pose a challenge for individuals with limited mobility, making ride-sharing services or personal transportation a more practical alternative for direct access to the post office entrance.

How to Apply for a Passport at POINT DUME STATION

Follow these simple steps to apply for your passport at the POINT DUME STATION’s office at 29160 HEATHERCLIFF RD. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into POINT DUME STATION (29160 HEATHERCLIFF RD) . We recommend arriving before closing. Call ahead at 8002758777.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

⚡ Need it faster?

Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →

What to Expect at POINT DUME STATION

Arriving at Point Dume Station, you’ll find the facility situated within the Point Dume Village shopping center, easily identifiable by its typical postal service signage. The building itself is a single-story structure with its primary entrance located on the western facade, facing directly into the large, shared parking lot. Expect to enter through a set of standard double glass doors. Upon entry, the passport services counter is not immediately visible; you’ll need to proceed to the main service area, where the passport acceptance agent typically operates from Window 3, prominently marked with a ‘Passport Services’ sign. There are usually three to four service windows in total. The waiting area features a modest number of chairs, accommodating approximately 8-10 individuals comfortably. While the atmosphere is generally calmer than larger urban facilities, wait times can fluctuate depending on the day and time of your scheduled appointment. During your appointment, which typically lasts an efficient 18-22 minutes for a single applicant, the agent will guide you through each step. The layout is straightforward, with clear pathways from the entrance to the service windows and a small retail section for stamps and shipping supplies. The facility is fully ADA compliant, with accessible entrances, wide aisles for wheelchair navigation, and a lowered section at the service counter to ensure comfortable interaction for all visitors.

MALIBU Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at POINT DUME STATION versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at POINT DUME STATION 12-13 weeks No travel urgency
Expedited at POINT DUME STATION (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At POINT DUME STATION

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While POINT DUME STATION offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What MALIBU Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. POINT DUME STATION was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. MALIBU, CA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. MALIBU, CA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The MALIBU post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. MALIBU, CA

Other Passport Facilities Near You

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No Other Facilities Found

This is currently the only facility listed in Malibu.

People Also Ask About POINT DUME STATION

Local questions from MALIBU residents about visiting the City Clerk for passport services

The Point Dume Station operates for general postal services from 9:00 AM to 5:00 PM on weekdays, specifically Monday through Friday. On Saturdays, the facility maintains shorter hours, typically opening at 9:00 AM and closing at 1:00 PM. However, it’s crucial to understand that passport acceptance services have their own distinct schedule, often more limited than general retail hours. At this specific Malibu location, passport appointments are typically available from 9:30 AM to 3:30 PM, Monday through Friday, with a possible break around lunchtime. It’s always advisable to confirm these specialized hours directly by calling the Point Dume Station at their official number or checking the USPS locator online for the most up-to-date schedule before planning your visit for passport-related matters, especially since holiday hours will vary.

The cost of a U.S. passport at the Point Dume Station in Malibu is standardized by the Department of State, but it’s important to differentiate between the application fee and the execution fee. For a new passport book (Form DS-11), the application fee is $130 for adults and $100 for minors under 16, payable only by check or money order to the ‘U.S. Department of State.’ Separately, the Point Dume Station charges a $35 execution fee for processing your application, which can be paid via check, money order, or credit card directly to ‘USPS.’ If you opt for the passport card, useful for land and sea travel to Canada, Mexico, and the Caribbean, it’s $30 for adults and $15 for minors, plus the $35 execution fee. Expedited service, which significantly reduces processing time, costs an additional $60 per application, plus any expedited shipping fees you choose for faster delivery from the State Department.

When preparing your passport photos for submission at the Point Dume Station, it’s critical to adhere to the precise U.S. Department of State specifications. Each photo must be 2×2 inches (51×51 mm) in size. The image itself, from the bottom of your chin to the top of your head (including hair), should measure between 1 inch and 1 3/8 inches (25 mm and 35 mm). Your head must be centered in the frame, and you should be facing the camera directly with a neutral facial expression or a slight, natural smile, with both eyes open. The background must be plain white or off-white, with no shadows or patterns. Many applicants find it convenient to have their photos taken professionally at local services like Rite Aid or CVS, which are easily accessible from Point Dume Village, ensuring they meet these strict requirements before their appointment at the post office.

Applying for a passport for a minor (under age 16) at the Point Dume Station requires specific protocols designed to protect children. Both parents or legal guardians must appear in person with the child and present valid photo identification, such as a driver’s license, along with proof of parental relationship (e.g., birth certificate or adoption decree). The Form DS-11 application must be completed but not signed until instructed by the acceptance agent. If one parent cannot appear, they must provide a signed, notarized Statement of Consent (Form DS-3053) along with a copy of the front and back of their ID. The Point Dume Station staff are experienced in handling these intricate requirements and can offer guidance, but arriving fully prepared with all documentation, including the child’s previous passport (if applicable) and a valid photo, will ensure a smooth process.

Yes, appointments are absolutely required for all passport services at the Point Dume Station, including those for minors. Due to the specific procedures involved in verifying parental consent and identity for applicants under the age of 16, these appointments typically require more dedicated time from the acceptance agent. Scheduling in advance ensures that a trained agent is available to meticulously review all necessary documents—the child’s birth certificate, both parents’ identification, and any required consent forms—and witness the signing of the DS-11 application. Walk-in services for minor passport applications are generally not accommodated, as the station operates on a pre-booked schedule to manage staffing and provide thorough assistance to each family. Utilizing the online USPS scheduling tool for the Point Dume Station is the most reliable way to secure a slot that works for your family’s schedule.

Frequently Asked Questions

The passport office is located at 29160 HEATHERCLIFF RD, MALIBU, CA 90265. Get directions

Hours are . Call ahead at 8002758777.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “POINT DUME STATION” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Point Dume Station is remarkably straightforward, benefiting from its integration into the Point Dume Village shopping complex. The facility provides access to a expansive, free surface parking lot directly in front of the building. This lot, shared with the adjacent Pavilions supermarket and other village tenants, boasts an estimated 250-300 spaces, offering ample room even during peak shopping hours. For passport appointments, the most convenient strategy is to aim for a spot within the first three rows directly facing the post office’s western entrance. These spaces typically have a 2-hour limit, which is more than sufficient for any passport transaction. There is no metered street parking directly on Heathercliff Road adjacent to the facility; all parking is within the designated lot. However, if the immediate post office spots are unexpectedly full (a rare occurrence), additional free parking is available throughout the wider Point Dume Village, requiring a short walk of perhaps 0.1 to 0.2 miles from the furthest points of the lot. For those arriving from the beachside of Pacific Coast Highway, a quick turn onto Heathercliff Road leads directly to the village entrance. During summer months, especially July and August, the parking lot can experience higher traffic due to beachgoers and tourists frequenting the shopping center. While this doesn’t usually impact post office access significantly, it’s wise to allocate an extra 5-7 minutes for parking during these periods. The asphalt lot can also get quite warm under the strong Southern California sun, so consider an early morning appointment if sun exposure is a concern.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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