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Serving the Hayward area, the City Of Hayward, City Clerks Office at 777 B Street stands as a crucial local resource for passport application and renewal services. This facility, situated directly within the Hayward City Hall complex, offers convenient access for residents across a wide range of Hayward neighborhoods, from the bustling Downtown core to families residing in the Tennyson-Harder district and even those commuting from the Hayward Hills. Its central location, just a block east of Mission Boulevard and a short walk from the Hayward BART Station, makes it exceptionally accessible for a diverse demographic, including students from California State University, East Bay, local business professionals, and long-standing Hayward families planning international travel. The office specifically caters to first-time applicants, minors, and those requiring expedited services, understanding the varied needs of the community. Established within the functional, modernist architecture of the 1969 City Hall building, the City Clerks Office has diligently managed public records and services for decades, expanding its role to include passport acceptance in the mid-1990s. This commitment to local service reflects Hayward’s steady growth and increasing global connectivity. Many residents prefer applying here due to the personalized attention and structured environment, a contrast to the often busier postal facilities. The office provides a streamlined process, minimizing potential confusion that can arise with complex documentation requirements. The proximity to key municipal services means applicants often find it convenient to handle other city-related errands in the same visit. For example, the Hayward Public Library, a prominent brutalist structure at 835 C Street, is just a block north, offering a quiet space for document review before an appointment. Across the street to the south, the Hayward Arts Council gallery on B Street provides a cultural landmark. The facility’s presence at the heart of civic activity underscores its importance not merely as a government office, but as a community touchpoint. It’s particularly utilized by individuals living in the immediate vicinity of Jackson Street and Foothill Boulevard, who can walk or bike to their appointments without navigating complex transit routes. The knowledgeable staff frequently assist applicants through the intricacies of the DS-11 form, ensuring all supporting documents, from original birth certificates to valid government-issued photo IDs, are correctly presented. They often provide valuable insights into current processing times and specific requirements for child passports, making the often-daunting application process less stressful. This municipal approach fosters a sense of trust and reliability that is highly valued by Hayward’s discerning population. The office’s dedication to precise processing helps applicants avoid common pitfalls that can delay passport issuance, a critical consideration for those with upcoming international travel plans. Understanding the local demographic, the City Clerks Office also prepares for peak application periods, such as the lead-up to summer vacation season or major academic breaks for CSU East Bay students looking to study abroad. This foresight ensures consistent service quality even during high demand. The office’s integration within the larger City Hall structure offers an inherent layer of security and official gravitas, reassuring applicants that their sensitive documents are handled with the utmost care and professionalism. They are an integral part of Hayward’s infrastructure, supporting residents’ journeys beyond city limits.
Note: The office is closed on all federal holidays. Call ahead at 5105834400.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF HAYWARD, CITY CLERKS OFFICE at 777 B STREET. Easy access from major highways.
Parking for the City Of Hayward, City Clerks Office is most conveniently found in the City Hall parking garage, accessible from B Street. This underground garage offers 75 paid public parking spaces. Rates are typically $1.00 per hour, with a daily maximum of $8.00. For passport appointments, planning for at least two hours is advisable to allow for walking, the application process, and any unexpected delays, so expect to pay around $2.00-$3.00. The garage exit leads directly into the City Hall building, providing immediate, covered access, which is especially beneficial during Hayward’s hot summer afternoons or the occasional winter rain showers. Alternatively, metered street parking is available along B Street and surrounding streets like C Street and Main Street, typically costing $1.50 per hour from 8 AM to 6 PM, Monday through Friday, with a two-hour limit. Finding an open spot on B Street can be challenging during peak weekday business hours (10 AM – 3 PM), so the garage often presents a less stressful option. A 47-space free public lot is located at the corner of City Center Drive and W Winton Avenue, approximately a 0.3-mile walk (about 6-7 minutes) southwest from City Hall, which can be a good option if you don’t mind a short stroll. When utilizing street parking, always verify the posted time limits to avoid citations. During summer, choose covered parking in the garage to keep your car cooler, and in winter, the garage offers protection from the elements.
The City Of Hayward, City Clerks Office is exceptionally well-served by public transit, primarily due to its close proximity to the Hayward BART Station. From the BART station, located at 699 C Street, the City Hall building at 777 B Street is a straightforward 0.2-mile walk, taking approximately 4 minutes. Upon exiting the BART station, head south on C Street towards B Street, then turn left onto B Street, and City Hall will be on your right. BART trains on the Orange Line and Green Line serve Hayward frequently, typically every 15-20 minutes on weekdays, with slightly reduced frequency on weekends. A single ride from Oakland or Fremont typically costs between $3.00 and $5.00, depending on distance. For bus users, AC Transit provides numerous routes that stop conveniently near City Hall. Bus Routes #93 and #99 both have stops along Mission Boulevard, just one block west of City Hall, near the intersection with B Street. Route #86 also services the area with a stop on B Street itself, directly in front of City Hall. These buses run approximately every 15-30 minutes during peak hours. A standard AC Transit fare is $2.50 for a single ride, and a Day Pass costs $5.00. Both BART and AC Transit services are fully accessible, offering wheelchair ramps, priority seating, and elevators at major stations to ensure easy access for all individuals traveling to their passport appointments.
Follow these simple steps to apply for your passport at the CITY OF HAYWARD, CITY CLERKS OFFICE’s office at 777 B STREET. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF HAYWARD, CITY CLERKS OFFICE (777 B STREET) 9:00-17:00. We recommend arriving before closing. Call ahead at 5105834400.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
At City Of Hayward, City Clerks Office, the experience is characterized by efficiency and professional attentiveness. Upon arrival at the City Hall building at 777 B Street, visitors will find the main entrance situated prominently on the west side, facing B Street, marked by large glass doors and the City of Hayward seal. Once inside the well-maintained foyer, proceed directly to the left, towards the south end of the main hall, where the City Clerk’s Office is clearly signposted. Check-in occurs at the reception counter, a modest, well-lit station where you’ll present your appointment confirmation and state your purpose. The staff are adept at guiding applicants through the initial steps. The layout of the office is straightforward, designed for ease of navigation; there are typically two to three stations dedicated to passport services, each equipped for document review and payment processing. Appointments are meticulously scheduled to ensure minimal wait times, with a typical application process lasting between 18 to 22 minutes, assuming all documents are in order. The office maintains a clean, quiet environment, conducive to the focused attention required for passport applications. Accessibility is well-considered, with ramps leading to the main entrance and clear, wide pathways throughout the building and within the City Clerk’s area itself, accommodating wheelchairs and strollers. The service windows are designed to be at an appropriate height for most visitors. Restrooms are conveniently located on the ground floor, just past the reception area.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF HAYWARD, CITY CLERKS OFFICE versus using our expedited service.
While CITY OF HAYWARD, CITY CLERKS OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF HAYWARD, CITY CLERKS OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The HAYWARD post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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