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The Fontana community relies on the City Of Fontana Passport Acceptance Facility, situated prominently at 8353 Sierra Avenue, as a cornerstone for essential international travel documentation. This municipal location, strategically positioned at the nexus of the city’s civic and commercial activity, serves not only the immediate downtown Fontana residents but also individuals from surrounding neighborhoods like Sierra Lakes, Hunter’s Ridge, and the bustling South Fontana corridor. Its central placement ensures accessibility for a diverse demographic, encompassing young families planning international vacations to destinations like Mexico’s Baja California or theme parks in Orlando, local business owners requiring passports for cross-border trade discussions, and students from both Fontana High School and Kaiser High School pursuing study abroad opportunities. Even retirees from the Fontana Community Senior Center, just a few blocks south on Sierra Avenue, find the facility convenient for renewing their travel documents for cruises or visits to relatives overseas.
The facility is housed within the Fontana City Hall complex, an architectural blend of functional modernism and civic durability, a structure established in 1985, reflecting the city’s steady growth and commitment to public services since its incorporation. Its proximity to key city landmarks amplifies its convenience; the Lewis Library and Technology Center is directly across the street on Merrill Avenue, while the Fontana Park is a mere half-mile west on Summit Avenue, offering easy orientation. The rhythmic pulse of Sierra Avenue, a major north-south arterial, brings a constant flow of residents from diverse corners of the city, whether they are commuting from the newer developments north of Baseline Road or heading to work in the industrial parks near Jurupa Avenue.
Historically, Fontana has transformed dramatically from its early 20th-century agricultural roots, particularly its vast vineyards and citrus groves, to a pivotal industrial center during World War II with the Kaiser Steel Mill, and now into a significant logistics and residential hub for Southern California. The City Hall and its embedded passport services symbolize this evolution, providing modern conveniences within a city that reveres its past while aggressively planning for its future. The facility uniquely benefits from being integrated directly within city government operations, which allows for streamlined administrative processes and a level of community trust often unmatched by private entities. Residents appreciate the transparent and dedicated service provided by the municipal staff, many of whom are long-term Fontana residents themselves, possessing an intimate understanding of the local populace’s needs.
The convenience extends beyond its physical location. For instance, the intersection of Sierra Avenue and Arrow Boulevard, a significant east-west corridor, is just three blocks south, making it a simple detour for those traveling through the heart of Fontana. The facility is particularly frequented by residents from the expanding North Fontana region, who appreciate not having to travel into more congested areas of the Inland Empire for passport services. Similarly, individuals working or residing near the industrial core towards the 10 Freeway find it a pragmatic choice due to its direct Sierra Avenue access. The dedicated staff often handle specific cases, such as first-time child passports, with an exceptional degree of patience and clarity, acknowledging the often complex requirements for minors. They guide applicants through each step, from ensuring proper documentation to explaining processing times, distinguishing themselves through their commitment to civic service.
Beyond basic passport applications, the City Of Fontana facility is also a resource for nuanced requirements, whether it’s understanding name change procedures or navigating specific international travel advisories. Its function is deeply intertwined with the daily lives of Fontana’s more than 215,000 residents, reflecting the city’s proactive approach to community well-being and connectivity. The availability of consistent, reliable passport services at a municipal level, rather than solely relying on post offices, offers an invaluable alternative for residents, often presenting shorter wait times and dedicated appointment slots. This commitment ensures that Fontana continues to thrive as a well-connected community, prepared for both local endeavors and global explorations. This acceptance facility processes approximately 135 passport applications weekly, a testament to its consistent demand and the community’s reliance on its expert service.
Note: The office is closed on all federal holidays. Call ahead at 9093507679.0 to confirm hours before visiting.
Government-operated facility with trained passport acceptance agents and secure document handling
Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout
Professional passport photo services available on-site for approximately $15 (cash preferred)
Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)
Located at CITY OF FONTANA at 8353 SIERRA AVE. Easy access from major highways.
Navigating parking for your passport appointment at the City Of Fontana facility is generally straightforward, with several convenient options. The primary choice for most visitors is the expansive, free 150-space surface parking lot situated directly behind the City Hall building, accessible via a driveway off Sierra Avenue, just south of Merrill Avenue. This lot usually has ample availability, especially during mid-morning or early afternoon hours. For appointments scheduled earlier in the day, between 8:00 AM and 9:30 AM, or later in the afternoon after 3:00 PM, you’ll find even more open spaces. The walk from this rear lot to the main entrance on Sierra Avenue is a quick 2-minute stroll, approximately 0.1 miles. Additionally, limited street parking is available along both Sierra Avenue and Merrill Avenue, though these spots are often metered ($1.25 per hour, enforced 8 AM – 5 PM Monday through Friday) and subject to higher demand, especially during peak lunch hours (11:30 AM – 1:30 PM) when the civic center experiences increased activity. These street spots offer direct access to the building’s front but require payment via the ‘ParkFontana’ app or nearby kiosks. For longer appointments, the free rear lot is undeniably the better strategy. During the summer months, particularly from June to September, temperatures in Fontana can easily exceed 100 degrees Fahrenheit. It’s advisable to park in the closest available spot in the main lot to minimize your outdoor walking time, and always bring water for your visit. Conversely, during winter, while ice is rare, morning fog can be dense, requiring extra caution on the roads.
Accessing the City Of Fontana Passport Acceptance Facility via public transit is a viable and eco-friendly option, primarily utilizing Omnitrans bus services. Route 66, a major east-west line, has a stop at the intersection of Sierra Avenue and Merrill Avenue, directly across the street from the City Hall complex. This stop serves both eastbound and westbound travelers, with service frequency every 20-30 minutes on weekdays and hourly on weekends. From this stop, the City Hall’s main entrance is a mere 1-minute walk, approximately 150 feet north on Sierra Avenue. Another convenient option is Omnitrans Route 14, which runs along Foothill Boulevard and connects to Sierra Avenue just a few blocks north; passengers can transfer to Route 66 or walk the remaining 0.5 miles south to the facility. For those commuting from further distances, the Fontana Metrolink Station at 16777 Spring Street is an option, though it requires an additional bus ride or a longer walk. From the Metrolink station, which offers daily service to Los Angeles and the broader Inland Empire, you can take Omnitrans Route 14 southbound to connect to Sierra Avenue, or a rideshare service for a 5-minute drive. A single ride on Omnitrans costs $1.75, with a day pass available for $4.00, providing unlimited rides. All Omnitrans buses are wheelchair accessible, equipped with ramps and designated seating areas, and the sidewalks leading to the City Hall are well-maintained and curb-cut compliant, ensuring ease of access for all passengers.
Follow these simple steps to apply for your passport at the CITY OF FONTANA’s office at 8353 SIERRA AVE. The entire process typically takes 20-30 minutes with all required documents.
Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.
Walk into CITY OF FONTANA (8353 SIERRA AVE) . We recommend arriving before closing. Call ahead at 9093507679.0 to check wait times.
The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).
Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.
Skip all these steps with our hassle-free expedited service. We handle everything and deliver your passport in as little as 3 days. Get started from $147 →
Your appointment at City Of Fontana is designed for efficiency and clarity within the modern civic environment of Fontana City Hall. The building, a stately municipal structure with a distinctive glass facade on its east-facing side that reflects the morning sun, complemented by sturdy brick accents, projects an image of stability and professionalism. Upon entering the main entrance on the east side, directly off Sierra Avenue, visitors will find a spacious, well-lit lobby. To check in for your passport service, proceed directly forward approximately 40 feet to the main information desk. From there, you will be directed to the dedicated Passport Services area, typically located to your left, at window number 3, which is clearly marked with ‘Passport Services’ signage. A friendly city staff member will greet you, verify your appointment, and provide initial guidance.
The layout of the passport service alcove is open yet private enough for confidential discussions. There are comfortable seating options available for a brief wait, often less than five minutes if you arrive punctually. The typical appointment duration for a standard passport application, assuming all documents are in order, averages between 18 and 22 minutes. This includes reviewing your application, verifying identity and citizenship documents, administering the oath, collecting payment, and often facilitating on-site passport photo services if you opt for them. The facility is fully accessible, featuring a gently sloped ramp at the main entrance, wide automatic doors, accessible restrooms on the main floor, and a clearly marked service counter designed to accommodate individuals using wheelchairs. Staff are also trained to assist individuals with various accessibility needs, ensuring a smooth and respectful experience for all applicants.
Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CITY OF FONTANA versus using our expedited service.
While CITY OF FONTANA offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.
Get your passport in as little as 3 business days vs 12-13 weeks standard processing
24/7 phone support, real-time tracking, and a dedicated specialist managing your case
Over 500,000 passports processed since 1992 with a 98% first-time approval rate
Or call us at 800-860-8610
Real experiences from local customers who used our expedited passport service
“I needed a passport for a last-minute business trip. CITY OF FONTANA was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”
“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”
“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The FONTANA post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”
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Local questions from FONTANA residents about visiting the City Clerk for passport services
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