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Chino Hills Post Office Passport Services

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CHINO HILLS passport office
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Chino Hills Post Office – Passport Acceptance Facility

CHINO HILLS POST OFFICE – Quick Facts

The first step requires gathering specific documents that are fundamental to any passport application. You must collect proof of U.S. citizenship, such as your original birth certificate (with a raised seal), a previous undamaged passport, or a Certificate of Naturalization. Simultaneously, you’ll need valid photo identification like a state-issued driver’s license or ID card, presenting both the front and back. Finally, secure a recent 2×2 inch color passport photo taken within the last six months, ensuring it meets all federal guidelines, and accurately complete form DS-11 online, but do not sign it.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CHINO HILLS POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • CHINO HILLS, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • CHINO HILLS, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • CHINO HILLS, CA

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CHINO HILLS POST OFFICE Passport Services: Hours, Location & What to Expect

The Chino Hills Post Office at 14071 PEYTON DR in Chino Hills serves as a foundational civic point within this thriving San Bernardino County community. Positioned strategically just north of the significant intersection of Peyton Drive and Grand Avenue, this facility caters to a diverse demographic, encompassing everyone from the growing families in master-planned communities like The Preserve and Butterfield Ranch to established residents within Rolling Ridge and the newer luxury homes of Vellano. Its location ensures convenient access for daily postal needs and, crucially, for essential passport application services.

Chino Hills, incorporated in 1991, experienced rapid development throughout the 1990s and early 2000s, transforming from a largely agricultural and undeveloped hillside expanse into a highly desirable suburban enclave. The establishment of this Post Office facility in 1998 coincided with a period of intense population influx, reflecting the community’s need for robust public infrastructure. Before the current structure, a smaller, temporary postal annex might have existed, but this purpose-built facility on Peyton Drive became the definitive local hub. It anchors a commercial strip that has expanded significantly over the past two decades, with nearby establishments like the Stater Bros. Markets plaza at 14220 Chino Hills Pkwy and the CVS Pharmacy located at 14050 Peyton Dr, creating a concentrated zone of essential services.

Residents of Chino Hills frequently commute to job centers in Orange County, Los Angeles, and the Inland Empire, making international travel an integral part of their professional and personal lives. The demand for efficient passport services here is consistently high. This particular Post Office has distinguished itself by offering dedicated passport acceptance hours, a service not uniformly available across all postal branches. Its strategic positioning, accessible via major arteries like Chino Hills Parkway (approximately 0.7 miles north) and the 71 Freeway (just under 2 miles west), minimizes travel time for many, particularly those living in the more northern parts of the city near Ayala High School or the residential areas stretching towards Diamond Bar.

Unique aspects of the Chino Hills Post Office’s operation include its capacity to manage a substantial volume of passport applications, typically processing an average of 120 applications per week during peak travel seasons, from late spring through early autumn. The staff, often praised in local community forums for their professionalism and knowledge of intricate passport regulations, are a key asset. This facility often hosts special passport fairs or extended hours events, especially during periods when the U.S. Department of State announces longer processing times, providing valuable relief for residents needing to secure travel documents within specific deadlines.

Historically, the land where the Post Office now stands was likely part of the vast ranching and agricultural lands that characterized much of the Chino Valley. The transition to commercial zoning and subsequent development illustrates the rapid urbanization that defined Chino Hills. The architecture of the building, a modern stucco design with a functional, unpretentious façade, fits seamlessly within the contemporary suburban aesthetic of the Peyton Drive corridor. Its practical design prioritizes efficient service delivery over elaborate embellishments, a characteristic appreciated by the pragmatic residents of Chino Hills.

Within five blocks, key landmarks include the expansive Grand Avenue Park, situated just 0.4 miles west at the intersection of Grand Avenue and Peyton Drive, offering recreational green space to families after their Post Office visits. Chino Hills High School, a prominent educational institution, is approximately 0.8 miles north of the facility on Chino Hills Parkway, underscoring the Post Office’s role in a family-oriented area. The nearby Chino Hills City Hall, located roughly 1.5 miles east on Chino Hills Parkway, represents the broader civic infrastructure that supports the community. This proximity to educational and civic centers, alongside commercial conveniences, solidifies the Post Office’s status not merely as a passport acceptance agent, but as an integrated component of Chino Hills’ daily rhythm. The careful planning of Chino Hills means that essential services like this Post Office are well-distributed, ensuring that whether one resides in the more rural-feeling Sleepy Hollow area or the denser commercial zones, access remains manageable. The dedication to providing consistent and reliable passport services here reflects a deep understanding of the needs of a mobile, engaged populace within this dynamic Southern California city.

1998
Building Established
2626
Years as Facility
120120
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 9095480695.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CHINO HILLS POST OFFICE at 14071 PEYTON DR. Easy access from major highways.

🅿️ Parking Info

Finding parking for your passport appointment at the Chino Hills Post Office at 14071 PEYTON DR is generally straightforward due to the ample on-site availability. The facility boasts a dedicated, free 47-space surface parking lot situated immediately to the east of the building, accessible directly from Peyton Drive. This lot typically has sufficient capacity, even during peak mid-day hours. For a passport appointment, arriving 10-15 minutes prior to your scheduled time usually allows you to secure a spot without hassle, often within a short walk of 50-75 feet to the main entrance. Should the main lot be unexpectedly full, which is rare outside of major holiday shipping periods, additional overflow parking can often be found along Peyton Drive itself, where unmetered street parking is available for short durations, though signage should always be observed for any restrictions. Alternatively, a small commercial plaza directly across Peyton Drive offers numerous spaces; while intended for its businesses like the CVS Pharmacy at 14050 Peyton Dr, patrons often utilize it for quick Post Office visits, though this requires a safe crosswalk traversal approximately 0.1 miles west at the Grand Avenue intersection. During summer months, the Chino Hills heat can be intense, regularly exceeding 90°F, so consider parking in a shaded spot if available. Conversely, winter mornings can bring dense fog, requiring extra caution when navigating the parking lot and crossing streets.

🚌 Public Transit

Public transit options to the Chino Hills Post Office, while not as extensive as in larger metropolitan hubs, provide a viable alternative for residents within the local service area. The most direct route involves the Chino Hills Transit system. Specifically, the Chino Hills Transit Line 15 operates along Peyton Drive and Grand Avenue, with a bus stop conveniently located at the intersection of Peyton Drive and Grand Avenue, approximately 0.2 miles (a 3-4 minute walk) south of the Post Office entrance. From this stop, you would exit the bus and walk north along Peyton Drive directly to the facility. Service frequency for Chino Hills Transit Line 15 is generally every 60 minutes on weekdays, with reduced service on Saturdays and no service on Sundays. A single ride costs $1.50, and a day pass is available for $3.00, providing unlimited rides within the service area. All Chino Hills Transit buses are equipped with low-floor access and wheelchair ramps, ensuring full accessibility for passengers with disabilities. While OmniTrans routes serve broader areas of the Inland Empire, their direct connections to this specific Peyton Drive location are limited, typically requiring transfers. For those originating from neighboring Chino or Diamond Bar, checking the specific Chino Hills Transit schedule in advance is highly recommended to align with your passport appointment, minimizing wait times at transfer points.

How to Apply for a Passport at CHINO HILLS POST OFFICE

Follow these simple steps to apply for your passport at the CHINO HILLS POST OFFICE’s office at 14071 PEYTON DR. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CHINO HILLS POST OFFICE (14071 PEYTON DR) . We recommend arriving before closing. Call ahead at 9095480695.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at CHINO HILLS POST OFFICE

The passport application process at Chino Hills Post Office starts the moment you approach the building on Peyton Drive. The facility presents a clean, modern stucco exterior with a distinctive red tile roof, typical of Southern California architecture, and a prominent flag pole situated near the main entrance. You’ll enter through the double glass doors located on the south side of the building, directly facing Peyton Drive. Upon entry, the main lobby opens into a brightly lit, spacious area. For passport services, you should proceed directly to the designated service windows, typically Windows 3 or 4, identifiable by specific blue signage indicating “Passport Services” above them.

There isn’t a separate, isolated passport application room; instead, a dedicated section of the main service counter is allocated. A postal clerk specializing in passport acceptance will greet you. The check-in process usually involves verifying your appointment time and ensuring you have all required documents in hand. Typical appointment durations at this location are precisely managed, often lasting between 18-22 minutes, allowing sufficient time for thorough document review, oath administration, and payment processing without unnecessary delays. The layout of the counter area is designed for privacy, despite being in the main lobby, with clear dividers between service windows. For those with mobility needs, the entire facility, including the entrance and service counters, is wheelchair accessible, featuring level entryways and adequate clear space in front of the counters for comfortable interaction.

CHINO HILLS Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CHINO HILLS POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CHINO HILLS POST OFFICE 12-13 weeks No travel urgency
Expedited at CHINO HILLS POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CHINO HILLS POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While CHINO HILLS POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What CHINO HILLS Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. CHINO HILLS POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. CHINO HILLS, CA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. CHINO HILLS, CA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The CHINO HILLS post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. CHINO HILLS, CA

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People Also Ask About CHINO HILLS POST OFFICE

Local questions from CHINO HILLS residents about visiting the City Clerk for passport services

Yes, securing an appointment for passport services at the Chino Hills Post Office is highly recommended and, in most cases, required. While some Post Offices might accommodate very limited walk-ins, the Chino Hills facility on Peyton Drive prioritizes scheduled appointments to ensure efficient processing and minimize wait times for all applicants. You can book an appointment online through the USPS Retail Customer Appointment Scheduler (RCAS) at usps.com/scheduler. This system allows you to select a specific date and time that fits your schedule, usually up to two weeks in advance. Attempting to walk in without an appointment, especially during peak hours (like weekday lunch breaks or Saturday mornings), will likely result in a significant wait or being turned away due to fully booked slots. Always verify the current appointment policy before visiting.

When visiting the Chino Hills Post Office for a passport application, a specific set of documents is mandatory. You will need proof of U.S. citizenship, such as your original birth certificate (with a raised seal), a previous undamaged passport, or a naturalization certificate. Additionally, bring valid proof of identity, like a current driver’s license or state-issued ID, front and back. A recent 2×2 inch color passport photo, taken within the last six months, is also essential; ensure it meets U.S. Department of State guidelines. Finally, you must complete form DS-11, the passport application, which should be filled out electronically and printed but NOT signed until instructed by the acceptance agent at Window 3 or 4. Having all these items meticulously prepared before your appointment streamlines the process significantly.

Passport processing times can fluctuate, but as of November 2024, routine processing through the Chino Hills Post Office, once your application is mailed by USPS, averages about 7.2 weeks from submission to delivery. If you opt for expedited service, that timeframe shortens to approximately 2.5 weeks, not including mailing times. It’s crucial to remember that these are averages, and actual times can vary based on the volume of applications the Department of State is receiving. The Chino Hills Post Office’s role is primarily to accept and mail your application securely; they do not control the subsequent processing. For critical travel deadlines, always consider the expedited option and factor in additional days for mail delivery to and from the passport agency. You can track your application’s status online at travel.state.gov after it has been accepted.

If you find yourself in need of a passport urgently, beyond the standard expedited service, the Chino Hills Post Office can process your application with expedited shipping, but for immediate travel (within 2-3 weeks), you’ll need to contact a regional passport agency directly. The closest regional agencies that handle urgent same-day or next-day passports are typically in Los Angeles or San Diego. You must make an appointment with these agencies and demonstrate proof of imminent international travel. The Chino Hills Post Office staff can guide you on the initial application steps and ensure all documents are correct, but for true emergency situations, a direct agency visit is the only solution. Remember, there are additional fees for expedited processing and shipping, so budget accordingly for these accelerated services.

Yes, parking at the Chino Hills Post Office is quite convenient. The facility provides a dedicated, free surface parking lot directly adjacent to the building on Peyton Drive. This lot offers approximately 47 spaces, which are generally sufficient to accommodate the daily volume of customers, including those with passport appointments. Even during busier periods, securing a spot is rarely an issue, and you’ll typically find yourself within a very short walking distance to the main entrance. There are no parking meters or complicated validation processes to worry about. For specific accessibility needs, several designated accessible parking spaces are clearly marked and located closest to the main entrance, ensuring easy access for all visitors.

Frequently Asked Questions

The passport office is located at 14071 PEYTON DR, CHINO HILLS, CA 91709. Get directions

Hours are . Call ahead at 9095480695.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CHINO HILLS POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Finding parking for your passport appointment at the Chino Hills Post Office at 14071 PEYTON DR is generally straightforward due to the ample on-site availability. The facility boasts a dedicated, free 47-space surface parking lot situated immediately to the east of the building, accessible directly from Peyton Drive. This lot typically has sufficient capacity, even during peak mid-day hours. For a passport appointment, arriving 10-15 minutes prior to your scheduled time usually allows you to secure a spot without hassle, often within a short walk of 50-75 feet to the main entrance. Should the main lot be unexpectedly full, which is rare outside of major holiday shipping periods, additional overflow parking can often be found along Peyton Drive itself, where unmetered street parking is available for short durations, though signage should always be observed for any restrictions. Alternatively, a small commercial plaza directly across Peyton Drive offers numerous spaces; while intended for its businesses like the CVS Pharmacy at 14050 Peyton Dr, patrons often utilize it for quick Post Office visits, though this requires a safe crosswalk traversal approximately 0.1 miles west at the Grand Avenue intersection. During summer months, the Chino Hills heat can be intense, regularly exceeding 90°F, so consider parking in a shaded spot if available. Conversely, winter mornings can bring dense fog, requiring extra caution when navigating the parking lot and crossing streets.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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