Before diving in, determine if you need a brand-new passport or just a renewal. Renewals are easier! You likely need a new passport if yours is lost, stolen, damaged, or if you were under 16 when it was issued. Also, if your name has changed and you don’t have documentation to prove it, you will likely need a new passport. Take a quick peek at the “New vs Renewal” sections below to be sure before proceeding. This can save you valuable time down the road.

To prove your U.S. citizenship, you’ll need an original or certified copy of your birth certificate. If you were born in California, you can order a certified copy from the California Department of Public Health. Alternatively, you can present a previous U.S. passport, a Certificate of Citizenship, or a Certificate of Naturalization. Make sure the documents are legible and undamaged; the Department of State is very particular about this. Keep the original safe, as you will get it back after your application is processed.

For new passports, you’ll use Form DS-11, the Application for a U.S. Passport. You can download it from the State Department’s website or pick up a copy at the Chino Hills Post Office. Fill it out carefully and accurately. Use black ink! Don’t sign it until instructed to do so by the acceptance agent. Errors or incomplete information can delay your application. Double-check everything before you submit!

Your passport photo must meet very specific requirements. It needs to be 2×2 inches, taken against a plain white background, and show your full face. You can get your photo taken at many places around Chino Hills, including Walgreens on Grand Avenue or CVS Pharmacy. Tell them it’s for a passport, and they’ll know the specifications. Make sure you aren’t wearing glasses or a hat unless required for medical or religious reasons. And remember, a smile is okay, but it should be natural and not too wide.

You’ll need to submit your application in person if it’s your first passport or if you otherwise need a new one. Schedule an appointment at the Chino Hills Post Office. Call ahead; walk-ins aren’t always available. Make sure to bring your completed DS-11 form, citizenship evidence, photo, and payment. If you’re in a hurry or prefer a more convenient and faster process, contact us for expedited services. We can handle the paperwork and streamline the process for you.

After submitting your application, you’ll receive instructions on how to track its progress online. Processing times can vary, so be patient. During peak seasons (like summer), it might take longer. If you don’t hear anything for an extended period, contact the National Passport Information Center. Keep your tracking number handy. And remember, once you get your passport, store it in a safe place – ready for your next adventure!