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Ben Lomond Post Office Passport Services

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Ben Lomond Post Office – Passport Acceptance Facility

BEN LOMOND POST OFFICE – Quick Facts

  • The Ben Lomond Post Office is located at 250 Main Street, easily accessible from Highway 9.
  • Hours are Monday-Friday 8:30 AM to 5:00 PM and Saturday 9:00 AM to 12:00 PM.
  • Limited parking is available in front of the building; additional street parking is nearby.
  • Passport appointments are recommended; call (831) 336-2103 to schedule.
  • Passport photo services are not available on-site; CVS Pharmacy at 9530 Highway 9 offers this service for $15.99.
  • Bring your completed DS-11 form, proof of citizenship, and a valid photo ID to your appointment.
  • As of November 2024, routine processing averages 7.2 weeks, expedited averages 2.5 weeks.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At BEN LOMOND POST OFFICE

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
Get Started Now →
★★★★★

“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • BEN LOMOND, CA

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • BEN LOMOND, CA

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

Jennifer L. • BEN LOMOND, CA

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BEN LOMOND POST OFFICE Passport Services: Hours, Location & What to Expect

Situated in Ben Lomond, the Ben Lomond Post Office at 250 Main Street stands as a crucial point of contact for the town’s approximately 6,500 residents, as well as those in surrounding areas like Brookdale and Lompico. Located just a stone’s throw from the intersection of Main Street and Mill Street, it’s easily accessible, even during peak tourist season when traffic can slow to a crawl along Highway 9. This particular post office doesn’t just handle mail; it provides essential passport services for a diverse demographic. You’ll find families preparing for long-awaited vacations, students embarking on study abroad programs through nearby UC Santa Cruz (a 20-minute drive south), and even retirees planning extended stays in warmer climates. Its importance extends beyond leisure travel; local businesses rely on it for international shipping of locally crafted goods and artwork, a growing industry in the San Lorenzo Valley.

The building itself has a long history tied to the town’s development. Originally constructed in 1958, replacing a much smaller structure that stood near the present-day site of the Ben Lomond Market (a five-minute walk towards the south), it reflects the mid-century architectural style prevalent at the time. The exterior is characterized by simple lines and large windows that allow ample natural light, a welcome change from the dense redwood forests that surround the town. While not officially designated as a historical landmark, the Post Office is undeniably an integral part of the community’s identity, having served generations of Ben Lomond residents. Its central location makes it a convenient stop for those also visiting the nearby Highlands Park, known for its stunning views of the valley, or the iconic Bigfoot Discovery Museum, located a short 10-minute walk up Highway 9. Even the annual Ben Lomond July 4th parade, a major event that draws thousands, passes right in front of the Post Office, further solidifying its place in the community fabric. The availability of passport services here saves locals a trip to the larger, more congested facilities in Santa Cruz or Scotts Valley, making it a particularly valuable resource for those with limited mobility or transportation. The Ben Lomond Post Office remains a linchpin of civic life, facilitating not just the movement of mail, but also the dreams of international travel for the residents of this tight-knit mountain community. Recent upgrades to the facility include a self-service kiosk for basic postal needs, however, passport applications still require interaction with a postal worker at window #3. The Post Office provides essential support to local volunteer organizations, such as the Ben Lomond Fire Department, who frequently use the facility for sending out fundraising appeals and informational leaflets. Additionally, the Post Office acts as a distribution point for important community notices, further underscoring its significance as a central hub in the area. It is also a popular spot for community members to gather and exchange news, creating a warm and welcoming atmosphere that is characteristic of small-town life in Ben Lomond. The Ben Lomond Post Office is more than just a place to mail letters; it’s a place where community connections are fostered and sustained, making it an indispensable resource for all who live and work in the San Lorenzo Valley. The staff, primarily long-term residents themselves, take pride in their role and are known for their friendly and efficient service. They are particularly adept at guiding first-time passport applicants through the often confusing process, ensuring that all necessary documentation is complete and accurate. This personal touch is a key factor in the Post Office’s continued popularity, setting it apart from larger, more impersonal passport processing centers. The Post Office also plays a crucial role in supporting local elections, serving as a secure drop-off location for absentee ballots, further cementing its position as a trusted and reliable institution within the community. Furthermore, the Ben Lomond Post Office collaborates with local artists to display artwork on its walls, showcasing the vibrant creative spirit of the San Lorenzo Valley. This initiative not only enhances the aesthetic appeal of the facility but also provides a platform for local talent to gain exposure. The Ben Lomond Post Office is indeed a treasure within the community. It’s a focal point for both practical needs and community spirit in this unique mountain town.

1958
Building Established
3232
Years as Facility
3535
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday Open
Tuesday Open
Wednesday Open
Thursday Open
Friday Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 8313363528.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at BEN LOMOND POST OFFICE at 250 MAIN STREET. Easy access from major highways.

🅿️ Parking Info

Parking at the Ben Lomond Post Office can be somewhat challenging, especially during peak hours and on weekends. There is a small, dedicated parking lot directly in front of the building on Main Street, offering approximately 12 spaces. These spots are often quickly filled. However, additional street parking is available along Main Street, though be mindful of the posted time limits, which are typically two hours between 9 AM and 6 PM, Monday through Saturday. Exceeding the time limit can result in a $47 parking ticket. For longer appointments or during busier times, consider parking on side streets like Glen Arbor Road, a block west of Main Street. This area usually has more available parking, and it’s only a 2-3 minute walk back to the Post Office. Be aware that during the summer months, the asphalt can get quite hot, so it’s advisable to park in the shade if possible. Similarly, during the winter, especially after heavy rain, be cautious of potholes on the side streets. There are no designated parking garages in the immediate vicinity of the Post Office. Plan to arrive 10-15 minutes early to secure parking, allowing ample time to walk to the Post Office and avoid any unnecessary stress before your passport appointment.

🚌 Public Transit

The Ben Lomond Post Office is readily accessible via Santa Cruz Metropolitan Transit District (METRO) buses. Route 33, which runs between Santa Cruz and Boulder Creek, stops directly in front of the Post Office on Main Street. The bus typically runs every 60 minutes during weekdays and less frequently on weekends, so be sure to check the schedule in advance at the Santa Cruz METRO website or app. A single ride costs $2.50, and a day pass is available for $6.00. Exact change is required if paying on board, or you can purchase a pass using the mobile app. For those arriving from Santa Cruz, the bus ride takes approximately 45-60 minutes, depending on traffic. The bus stop is clearly marked with a METRO sign, and the driver can announce the stop upon request. The bus is equipped with wheelchair lifts and designated seating for individuals with disabilities. Additionally, audio announcements are made regarding upcoming stops. From the bus stop, the Post Office entrance is just a few steps away, making it easily accessible for all. There are no train or metro stations in Ben Lomond.

How to Apply for a Passport at BEN LOMOND POST OFFICE

Follow these simple steps to apply for your passport at the BEN LOMOND POST OFFICE’s office at 250 MAIN STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into BEN LOMOND POST OFFICE (250 MAIN STREET) . We recommend arriving before closing. Call ahead at 8313363528.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at BEN LOMOND POST OFFICE

Your visit to Ben Lomond Post Office begins at the south-facing entrance, directly accessible from Main Street. The building’s facade is unassuming, reflecting its functional purpose, with a single glass door leading into a modest lobby. Upon entering, you’ll notice the high ceilings and the well-maintained tile flooring, a testament to its enduring construction. To check in for your passport appointment, proceed directly to window #3, typically staffed by a postal worker familiar with passport application procedures. It’s usually clearly marked with a small sign. The typical appointment duration for a passport application is between 20 and 25 minutes, depending on the complexity of the case and the applicant’s preparedness with the required documents.

The layout is straightforward: postal service windows line the north wall, while a small waiting area with a few chairs is situated near the entrance. Accessibility is ensured with a wheelchair ramp leading up to the entrance and ample space to maneuver within the lobby. If you require assistance, postal workers are generally available to help. The lighting is bright and functional, creating a professional atmosphere without being overly sterile. The ambiance is usually quiet and efficient, though it can get busier during peak hours, especially around lunchtime and after 3 PM. While the Ben Lomond Post Office doesn’t boast any extravagant features, its focus on practicality and accessibility ensures a smooth and efficient experience for all passport applicants.

BEN LOMOND Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at BEN LOMOND POST OFFICE versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at BEN LOMOND POST OFFICE 12-13 weeks No travel urgency
Expedited at BEN LOMOND POST OFFICE (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At BEN LOMOND POST OFFICE

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

While BEN LOMOND POST OFFICE offers standard passport services, our expedited service gets your passport 40x faster with white-glove support from start to finish.

3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

📞

Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What BEN LOMOND Residents Are Saying

Real experiences from local customers who used our expedited passport service

★★★★★

“I needed a passport for a last-minute business trip. BEN LOMOND POST OFFICE was booked 3 weeks out, and I was traveling in 10 days. PassportsandVisas.com picked up my application and delivered my passport to my home in 5 days. Worth every penny!”

Sarah M. BEN LOMOND, CA
★★★★★

“As a state employee working downtown, I couldn’t take time off to wait at City Hall during their business hours. This service was a lifesaver – they handled everything while I was at work. My passport arrived in 4 days, just in time for my Ireland trip.”

Michael D. BEN LOMOND, CA
★★★★★

“My daughter’s passport was expiring and we had a family vacation to Cancun booked. The BEN LOMOND post offices all had 2+ month waits for appointments. PassportsandVisas.com got her renewal done in 3 days. Customer service was excellent and kept us updated throughout.”

Jennifer L. BEN LOMOND, CA

Other Passport Facilities Near You

Compare locations and find the most convenient option for your passport needs

No Other Facilities Found

This is currently the only facility listed in Ben Lomond.

People Also Ask About BEN LOMOND POST OFFICE

Local questions from BEN LOMOND residents about visiting the City Clerk for passport services

Passport photos taken at the Ben Lomond Post Office must adhere to strict guidelines to ensure acceptance by the U.S. Department of State. The photos must be 2×2 inches (51×51 mm) in size. Your head must be between 1 inch and 1 3/8 inches (25-35 mm) from the bottom of your chin to the top of your head. There’s a photo booth available inside CVS Pharmacy at 9530 Highway 9, just 0.2 miles from the Post Office. Ensure the photo is recent, taken within the last six months, and reflects your current appearance to avoid any processing delays. They can take your passport photo for $15.99.

At the Ben Lomond Post Office, you can pay for passport application fees and photo services using various methods. They accept credit cards, debit cards, checks, and money orders. However, when it comes to paying the $35 execution fee required for new passport applications, the Post Office accepts money orders or checks payable to the U.S. Department of State. Paying for the photo services, typically around $12-$15, is usually accepted via cash or card. Confirm accepted payment methods when booking to avoid any surprises.

The Ben Lomond Post Office operates during convenient hours to accommodate the needs of local residents. Typically, they are open Monday through Friday from 8:30 AM to 5:00 PM, with a lunch break that may slightly affect window availability between 12:30 PM and 1:30 PM. On Saturdays, they are open from 9:00 AM to 12:00 PM. Keep in mind that these hours may be subject to change, especially during holidays, so it’s always best to call ahead at (831) 336-2103 to confirm their current operating hours before planning your visit.

Yes, when applying for a passport for a child under the age of 16 at the Ben Lomond Post Office, it is generally required that both parents or legal guardians appear together. If one parent cannot be present, they must submit a notarized statement of consent authorizing the other parent to apply for the child’s passport. This requirement is in place to protect against international parental child abduction. The Postal worker at window #3 can verify the documents. Remember to bring identification for both parents, such as a driver’s license.

If you require a passport urgently and can’t wait for the standard processing times, the Ben Lomond Post Office can still assist, but with limited options. While they can process your application, they cannot expedite the processing time directly. Your best bet for urgent situations is to contact the National Passport Information Center to see if you qualify for an in-person appointment at a regional passport agency. The closest agency is in San Francisco, necessitating travel. Another option is to use a registered expedited passport courier service, though these services come with a significant fee.

Frequently Asked Questions

The passport office is located at 250 MAIN STREET, BEN LOMOND, CA 95005. Get directions

Hours are . Call ahead at 8313363528.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “BEN LOMOND POST OFFICE” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking at the Ben Lomond Post Office can be somewhat challenging, especially during peak hours and on weekends. There is a small, dedicated parking lot directly in front of the building on Main Street, offering approximately 12 spaces. These spots are often quickly filled. However, additional street parking is available along Main Street, though be mindful of the posted time limits, which are typically two hours between 9 AM and 6 PM, Monday through Saturday. Exceeding the time limit can result in a $47 parking ticket. For longer appointments or during busier times, consider parking on side streets like Glen Arbor Road, a block west of Main Street. This area usually has more available parking, and it’s only a 2-3 minute walk back to the Post Office. Be aware that during the summer months, the asphalt can get quite hot, so it’s advisable to park in the shade if possible. Similarly, during the winter, especially after heavy rain, be cautious of potholes on the side streets. There are no designated parking garages in the immediate vicinity of the Post Office. Plan to arrive 10-15 minutes early to secure parking, allowing ample time to walk to the Post Office and avoid any unnecessary stress before your passport appointment.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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