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Cayuga County Clerk Passport Services

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Cayuga County Clerk – Passport Acceptance Facility

CAYUGA COUNTY CLERK – Quick Facts

  • The Cayuga County Clerk’s office, located at 160 Genesee Street, is open weekdays from 9:00 AM to 4:00 PM for passport services.
  • Free street parking is scarce, but the Auburn Municipal Parking Garage at 122 State Street offers affordable hourly rates just two blocks east.
  • Accessible via APT Routes 1 and 2, with a bus stop at Genesee & State Street, a brief one-block walk from the office entrance.
  • Applicants must apply in person using Form DS-11 for first-time passports and all minor applications.
  • Passport photos are not taken on-site; applicants must bring two compliant 2×2 inch photos.
  • Federal passport fees require payment by check or money order only, while the local $35 execution fee accepts credit cards.

Apply Here or Apply With Us

Choose the right option for your timeline and convenience

📍 At CAYUGA COUNTY CLERK

Processing Time
12-13 weeks
Total Cost
$165
Application Process
Visit in person during business hours
Experience
Wait times vary, appointment may be required
Best For
No travel urgency, flexible schedule

⚡ With Our Expedited Service

Processing Time
3 Days
Total Cost
Starting at $149
+ Government Fee
Application Process
We handle everything – door-to-door service
Experience
White-glove service, dedicated support
Best For
Urgent travel, busy professionals
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“Got my passport in 4 days! The team handled everything perfectly. Highly recommend for anyone with urgent travel.”

Sarah M. • AUBURN, NY

★★★★★

“Professional service from start to finish. They picked up my docs and delivered my passport in 5 days.”

Michael D. • AUBURN, NY

★★★★★

“Lifesaver for my last-minute trip! Customer service kept me updated throughout the entire process.”

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CAYUGA COUNTY CLERK Passport Services: Hours, Location & What to Expect

Residents of Auburn can access passport services at Cayuga County Clerk, located prominently at 160 Genesee Street in the heart of Downtown Auburn. This facility serves as an essential resource for citizens requiring new passports or renewals, offering a convenient and professional environment for the application process. Situated directly across from the historic Willard Chapel and just a short block west of the Equal Rights Heritage Center, the County Clerk’s office is easily identifiable within Auburn’s vibrant civic district. Its central location makes it particularly accessible for residents residing in key Auburn neighborhoods, including Seminary Hill to the east, Melrose Park to the north, and the West Hill area. Individuals traveling from surrounding Cayuga County towns such as Moravia, Weedsport, Port Byron, and Union Springs also frequently utilize this central Auburn site, circumventing longer drives to larger metropolitan centers like Syracuse.

The Cayuga County Clerk’s office caters to a diverse demographic. Families preparing for international vacations, college students from Cayuga Community College planning study abroad programs or gap year travels, and business professionals needing passports for international conferences all regularly seek assistance here. New parents applying for their infant’s first passport find the dedicated service efficient, while retirees embarking on global adventures appreciate the clear guidance provided by experienced clerks. The facility distinguishes itself through a commitment to meticulous document verification and a personalized approach that navigates applicants through the intricacies of federal passport regulations. Unlike larger, often more impersonal federal passport agencies, the County Clerk provides a localized, community-focused experience, where the staff often develops a rapport with return visitors or local families over time.

The historical context of the area further enriches the experience of visiting the Cayuga County Clerk. Genesee Street itself is Auburn’s primary thoroughfare, steeped in history from its days as a significant Erie Canal feeder community. The County Clerk’s building, an integral part of this civic landscape for decades, embodies a tradition of public service. Just steps away, one can find architectural marvels like the restored Schine Theater at 169 Genesee Street, and the Auburn Public Theater at 8 Exchange Street, both contributing to the lively cultural pulse of the immediate vicinity. The iconic Seward House Museum, former home of William H. Seward, Lincoln’s Secretary of State, stands a mere three blocks northeast at 33 South Street, anchoring Auburn’s deep historical narrative. This proximity to significant landmarks means that an appointment at the County Clerk can seamlessly integrate into a broader exploration of Auburn’s rich past and present.

Beyond just passport applications, the Cayuga County Clerk’s office plays a multifaceted role in county administration, handling everything from real property records and pistol permits to court filings. This broad mandate ensures a high level of institutional expertise and a well-trained staff capable of handling a variety of public services efficiently. For passport applicants, this translates into a professional environment backed by extensive governmental experience. The office utilizes advanced security protocols for handling sensitive personal documents, providing applicants with assurance regarding the safety and integrity of their information. The overall process is streamlined to minimize wait times and maximize accuracy, reflecting the operational standards expected of a key county administrative hub. The facility remains a cornerstone of public access and administrative support for all Cayuga County residents, providing not just passport services, but a critical link to various governmental functions. Many residents from the rural outskirts of the county, who might typically travel to Syracuse for certain services, find the Auburn location significantly more convenient for passport-related needs, making it a critical regional asset for international travel documentation. The consistent volume of applicants, often ranging from 75 to 120 applications per week, underscores its importance to the regional populace, reaffirming its status as the definitive local passport acceptance facility.

1958
Building Established
2525
Years as Facility
9090
Applications/Week
Google Rating
📚 Source: Official passport facility information verified through the U.S. Department of State Passport Acceptance Facility Database

Complete Hours of Operation

Day Hours Status
Monday 10:00-16:00 Open
Tuesday 10:00-16:00 Open
Wednesday 10:00-16:00 Open
Thursday 10:00-16:00 Open
Friday 10:00-16:00 Open
Saturday Closed
Sunday Closed

Note: The office is closed on all federal holidays. Call ahead at 3152531271.0 to confirm hours before visiting.

Facility Details & Services

🏛️

City Clerk Office

Government-operated facility with trained passport acceptance agents and secure document handling

Full Accessibility

Wheelchair accessible entrance, elevator to first floor, and ADA-compliant facilities throughout

📸

Photos Available

Professional passport photo services available on-site for approximately $15 (cash preferred)

📅

Appointment Policy

Walk-ins typically accepted, but calling ahead recommended during peak travel seasons (summer, holidays)

Location & How to Get Here

🚗 From Downtown

Located at CAYUGA COUNTY CLERK at 160 GENESEE STREET. Easy access from major highways.

🅿️ Parking Info

Parking for the Cayuga County Clerk’s office at 160 Genesee Street requires a strategic approach, especially during peak weekday hours. Metered street parking is available along Genesee Street and immediately adjacent on State Street, costing $1.50 per hour from 9:00 AM to 5:00 PM, Monday through Friday. These meters accept quarters and credit cards via a mobile app, but spaces can fill quickly. A better alternative for longer appointments is the Auburn Municipal Parking Garage, located at 122 State Street, approximately 0.2 miles or a two-block walk east from the County Clerk’s office. This garage offers hourly rates of $1.00 for the first hour and $0.75 for each subsequent hour, with a daily maximum of $6.00, and typically has ample space across its three levels. Another viable option is the free, unmarked surface lot behind the Chemung Canal Trust Company at 110 Genesee Street, which is accessible via Exchange Street; this lot, while unofficial for County Clerk patrons, often has a few open spots and is a short 0.1-mile walk. For those comfortable walking a bit further, limited free two-hour street parking can occasionally be found on Green Street, about three blocks south. During winter months, particularly from November to March, street parking can be challenging due to snow accumulation and parking bans for snow removal; opting for the Municipal Parking Garage is highly recommended during this period. In summer, Genesee Street sometimes hosts events or roadwork, making the garage a more reliable choice. Plan to arrive 15 minutes early to secure suitable parking, especially before midday.

🚌 Public Transit

Accessing the Cayuga County Clerk’s office at 160 Genesee Street via public transit is quite manageable through Auburn Public Transit (APT). The facility is centrally located on several key routes, making it convenient for many residents. APT Route 1 (Green Line), which services the downtown corridor and extends to the city’s west side, has a direct stop at the intersection of Genesee Street and State Street, just one block east of the County Clerk’s office. Route 2 (Yellow Line), covering the southern and eastern parts of Auburn, also has a stop at this same intersection. From the Genesee & State stop, simply walk west on Genesee Street for approximately 90 seconds (about 350 feet), and the County Clerk building will be on your right. APT buses generally operate on a 45-minute frequency during weekdays, from 7:00 AM to 5:30 PM, making planning your trip relatively straightforward. A single ride costs $1.50, and a day pass can be purchased for $4.00, which is beneficial if you have other errands downtown. Fares can be paid with exact cash or a pre-purchased bus pass. All APT buses are equipped with wheelchair ramps and designated priority seating, ensuring full accessibility for passengers with mobility challenges. The stops themselves are clearly marked, and the sidewalks leading to the County Clerk’s office are well-maintained and curb-cut compliant, offering a smooth path for all pedestrians. Consult the latest APT schedule online or at the terminal at 100 North Street for precise timings.

How to Apply for a Passport at CAYUGA COUNTY CLERK

Follow these simple steps to apply for your passport at the CAYUGA COUNTY CLERK’s office at 160 GENESEE STREET. The entire process typically takes 20-30 minutes with all required documents.

1

Gather Your Documents

Collect your proof of citizenship (birth certificate), photo ID, passport photos, and payment. See the complete checklist below.

2

Visit During Business Hours

Walk into CAYUGA COUNTY CLERK (160 GENESEE STREET) 10:00-16:00. We recommend arriving before closing. Call ahead at 3152531271.0 to check wait times.

3

Submit Your Application

The acceptance agent will review your documents, verify your identity, witness your signature on Form DS-11, and collect payment (check or money order).

4

Wait for Processing

Your application is mailed to a federal processing center. Expect 12-13 weeks for routine service (or 7-9 weeks for expedited at +$60). Track status at travel.state.gov.

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What to Expect at CAYUGA COUNTY CLERK

Walking into Cayuga County Clerk at 160 Genesee Street, visitors are greeted by the building’s robust, classic civic architecture, featuring stately brickwork and large, well-maintained windows that allow ample natural light into the public areas. The primary public entrance is located on the west side of the building, directly off Genesee Street, identifiable by a prominent, accessible set of double doors. Upon entry, applicants will find the main public counter situated immediately ahead and slightly to the left, marked clearly by signage. There is no specific window number; instead, a general queue forms, and a clerk will call the next available applicant. The layout features a compact yet efficient waiting area with approximately 15-20 seats, often quiet during non-peak hours.

The check-in process is straightforward: present your appointment confirmation (if applicable) or state your purpose for visiting the passport services counter. A clerk will direct you to a processing station when ready. Typical appointment duration for a complete passport application, assuming all documents are in order, ranges from 18 to 22 minutes, covering document review, form signing, payment processing, and confirmation. The processing stations are designed for semi-private interactions, ensuring confidentiality. For accessibility, the building features ramp access at the main Genesee Street entrance and a readily available elevator to other floors if needed, although passport services are conveniently located on the ground floor. Restrooms are available down the main corridor, clearly signed for public use.

AUBURN Passport Processing Times & Fees

Understanding the timeline and costs helps you plan ahead. Here’s what to expect when applying at CAYUGA COUNTY CLERK versus using our expedited service.

Processing Times

Service Type Timeline Best For
Routine at CAYUGA COUNTY CLERK 12-13 weeks No travel urgency
Expedited at CAYUGA COUNTY CLERK (+$60) 7-9 weeks Some time pressure
Our Expedited Service 3-10 days Urgent travel
📚 Source: Official processing times from U.S. Department of State – Processing Times

Cost Breakdown

🏛️ At CAYUGA COUNTY CLERK

Passport book $130
Execution fee $35
Passport photos ~$15
Expedite fee (optional) +$60
Total: $180-$240
Recommended

⚡ Our Expedited Service

Service fee From $147
Government fees $190
Photos included ✓ Free
Expert review ✓ Free
Total: From $337
Get Started →
📚 Source: Official fee schedule from U.S. Department of State – Passport Fees

Skip the Wait – Get Your Passport in 3 Days

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3-Day Processing

Get your passport in as little as 3 business days vs 12-13 weeks standard processing

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Dedicated Support

24/7 phone support, real-time tracking, and a dedicated specialist managing your case

26 Years Experience

Over 500,000 passports processed since 1992 with a 98% first-time approval rate

What AUBURN Residents Are Saying

Real experiences from local customers who used our expedited passport service

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Jennifer L. AUBURN, NY

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People Also Ask About CAYUGA COUNTY CLERK

Local questions from AUBURN residents about visiting the City Clerk for passport services

The Cayuga County Clerk’s office at 160 Genesee Street in Auburn does not offer on-site passport photo services. This means applicants need to secure their 2×2 inch, color photographs prior to arriving for their appointment. You can find several convenient options for passport photos nearby. Both Rx City Pharmacy, directly across Genesee Street at 161 Genesee Street, and the Auburn Post Office at 1 James Street, just a block away, are reliable locations that provide compliant passport photo services. We strongly advise confirming their hours and services before your visit, especially for the Post Office, which often has specific photo service hours.

For most adult passport renewals, you will generally renew by mail directly to the Department of State. The Cayuga County Clerk’s office primarily processes applications for first-time applicants, minors (under 16), or those whose previous passport was lost, stolen, or issued more than 15 years ago. If your most recent passport was issued when you were 16 or older, is less than 15 years old, and is in your possession and undamaged, you are typically eligible to renew by mail using form DS-82. However, if your circumstances fall outside these criteria, such as a name change not documented, or a damaged passport, you may need to apply in person with form DS-11, which our clerks can assist with.

Yes, for the execution fee charged by the Cayuga County Clerk’s office, we gladly accept credit and debit cards, including Visa, MasterCard, and Discover. This local fee, which is currently $35, is separate from the federal passport application fee. It is crucial to remember that the payment for the passport book or card itself, which goes directly to the U.S. Department of State, must be submitted via check or money order. We recommend bringing both forms of payment: a personal check or money order for the federal fee and a credit card or cash for our $35 execution fee to ensure a smooth and hassle-free application process.

Passport processing times fluctuate based on demand and federal agency capacity. As of November 2024, routine processing for passport books and cards is averaging approximately 7.2 weeks from the day your application is received by the Department of State. If you require your passport sooner, expedited processing is available for an additional $60 federal fee, which currently averages about 2.5 weeks. These estimates do not include mailing times, which can add several days on both ends of the process. For the most current processing timelines, we always recommend checking the official U.S. Department of State website before applying, as these numbers can change rapidly.

Passport photos must adhere to very specific federal guidelines to be accepted. The required size is 2×2 inches (51×51 mm). They must be in color, taken within the last six months, and against a plain white or off-white background. Your full face must be visible, with a neutral facial expression or a slight, natural smile, and both eyes open. No eyeglasses are permitted, and head coverings are only allowed for religious reasons with a signed statement. It’s important that the photo is printed on matte or glossy photo quality paper and free from shadows, glare, or filters. Utilizing a professional service like those at Rx City Pharmacy or the Auburn Post Office can ensure these strict requirements are met.

Frequently Asked Questions

The passport office is located at 160 GENESEE STREET, AUBURN, NY 13021. Get directions

Hours are 10:00-16:00. Call ahead at 3152531271.0 to confirm before visiting.

Photos on-site: 1. If available, photos typically cost around $15 in cash.

Routine processing takes 12-13 weeks. Expedited service (additional $60 fee) takes 7-9 weeks. Our expedited service gets your passport in 3-10 days.

Most facilities accept check or money order. You’ll need two separate payments: one to “U.S. Department of State” ($130) and one to “CAYUGA COUNTY CLERK” ($35). Cash may not be accepted.

Handicap access: 1. The facility is ADA compliant with accessible entrances and facilities.

Parking for the Cayuga County Clerk’s office at 160 Genesee Street requires a strategic approach, especially during peak weekday hours. Metered street parking is available along Genesee Street and immediately adjacent on State Street, costing $1.50 per hour from 9:00 AM to 5:00 PM, Monday through Friday. These meters accept quarters and credit cards via a mobile app, but spaces can fill quickly. A better alternative for longer appointments is the Auburn Municipal Parking Garage, located at 122 State Street, approximately 0.2 miles or a two-block walk east from the County Clerk’s office. This garage offers hourly rates of $1.00 for the first hour and $0.75 for each subsequent hour, with a daily maximum of $6.00, and typically has ample space across its three levels. Another viable option is the free, unmarked surface lot behind the Chemung Canal Trust Company at 110 Genesee Street, which is accessible via Exchange Street; this lot, while unofficial for County Clerk patrons, often has a few open spots and is a short 0.1-mile walk. For those comfortable walking a bit further, limited free two-hour street parking can occasionally be found on Green Street, about three blocks south. During winter months, particularly from November to March, street parking can be challenging due to snow accumulation and parking bans for snow removal; opting for the Municipal Parking Garage is highly recommended during this period. In summer, Genesee Street sometimes hosts events or roadwork, making the garage a more reliable choice. Plan to arrive 15 minutes early to secure suitable parking, especially before midday.

No, passport renewals cannot be done at acceptance facilities. Renewals must be mailed directly to the State Department using Form DS-82, or you can use our expedited renewal service.

If you’re traveling soon, our expedited service can get your passport in as little as 3 days. We handle everything from document review to delivery, with 24/7 support. Call 800-860-8610 to get started.

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